Bahia Principe Grand Punta Cana - All Inclusive

4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Bar
Gym
Spa

Explore the area

Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪12 min walk‬
Iberostar Golf Course
‪6 min drive‬
Cana Bay Golf Club
‪7 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Room options

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite (Premium)

Good

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Very good

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Exceptional

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Junior Suite (Premium)

441 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

463 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

463 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

463 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Wonderful

463 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Very good

463 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

2 bedrooms
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

463 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

463 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Premium

462 sq ft
Sleeps 3

Suite Junior

462 sq ft
Sleeps 4

Suite Junior

462 sq ft
Sleeps 4

Suite Premium

462 sq ft
Sleeps 3

Suite Premium

462 sq ft
Sleeps 1

Suite Junior

462 sq ft
Sleeps 3

Suite Junior

Exceptional

462 sq ft
Sleeps 3

Suite Junior

462 sq ft
Sleeps 1

Suite Premium

462 sq ft
Sleeps 3

Suite Premium

462 sq ft
Sleeps 2

Suite Junior

462 sq ft
Sleeps 4

Suite Premium

462 sq ft
Sleeps 2

Suite Premium

462 sq ft
Sleeps 4

Suite Junior

462 sq ft
Sleeps 2

Suite Junior

462 sq ft
Sleeps 2

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 7

Suite Premium

462 sq ft
Sleeps 4

Suite Premium

462 sq ft
Sleeps 4

Suite Junior

462 sq ft
Sleeps 3

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 3

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 7

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 3

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 7

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 7

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 5

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 4

Family Suite -5 guests- with Garden View

925 sq ft
Sleeps 3

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 3

Family Suite -7 guests- with Garden View

925 sq ft
Sleeps 6

About the neighborhood

Punta Cana

Beachfront retreat .With a stay at this Bávaro property, you'll be within half a mile (1 km) of Punta Blanca Golf Course and 2 miles (3 km) of Arena Gorda Beach. Splash Water Park and Cana Bay Golf Club are also within 3 miles (5 km).

What's nearby

Punta Blanca Golf Course - 12 min walk - 0.7 miles
Arena Gorda Beach - 12 min walk - 0.7 miles
Iberostar Golf Course - 6 min drive - 1.9 miles
Cana Bay Golf Club - 7 min drive - 1.5 miles
Cortecito Beach - 11 min drive - 3.4 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 61 min drive

Restaurants

‪Trattoria Grazie - ‬10 min drive
‪Coffee Shop - ‬4 min walk
‪Maiko - ‬5 min walk
‪Acuario Restaurant Buffet - ‬3 min walk
‪Bahia Principe Lobby Bar - ‬5 min walk

About this property

Bahia Principe Grand Punta Cana - All Inclusive

4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

1428 guestrooms or units

3 levels

7 dining venues

3 bars on the beach

2 bars by the pool

2 swim-up bars

8 bars or lounges

Built in 2004

Buffet breakfast (free)

Casino

Deli

Kid's club (free)

Supervised childcare (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

No smoking on site

Water dispenser

Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

Property amenities

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Dining table
Free children's club
Free water park access
In-room crib
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
WiFi in public areas is free with a 3-device limit

Parking and transportation

Electric car charging station on site
Roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
3 beach bars
7 restaurants
8 bars/lounges
Snack bar/deli

Things to do

15 slot machines
18-hole adjacent golf course
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Bicycles
Bodyboard
Casino (5,931 square feet of space)
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gaming table
Gym
Kayaking
Library
Mini golf
Playground
Sailing
Scuba diving
Shopping
Snorkeling
Tennis
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Entertainment

LED TV with satellite channels

Bedroom

Blackout drapes
Free crib
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower
Shower/bathtub combination
Towels provided

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools
Bar/lounge
Lobby
Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia

All Inclusive Bahia Principe

Bahia All Inclusive

Bahia Principe All Inclusive

Grand Bahia Principe All Inclusive

Grand Bahia Principe Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Punta Cana Grand Bahia

Bahia Principe Grand Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Bahia Principe Grand Punta Cana All Inclusive

Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

How close is Bahia Principe Grand Punta Cana - All Inclusive to the airport?

Bahia Principe Grand Punta Cana - All Inclusive is 17.4 mi (61-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Bahia Principe Grand Punta Cana - All Inclusive have an airport shuttle?

Bahia Principe Grand Punta Cana - All Inclusive offers an airport shuttle.

How close is Bahia Principe Grand Punta Cana - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Grand Punta Cana - All Inclusive offer free breakfast?

Bahia Principe Grand Punta Cana - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Grand Punta Cana - All Inclusive?

During your stay you can enjoy the 5931 square-foot casino on site, featuring 15 slot machines and 1 gaming table.

What time is check-in at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

Is there free parking at Bahia Principe Grand Punta Cana - All Inclusive?

This property offers free self parking.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.The property will be renovating one of the pools from April 21 2025 to November 30 2025 (completion date subject to change).

Does Bahia Principe Grand Punta Cana - All Inclusive have a restaurant?

Bahia Principe Grand Punta Cana - All Inclusive is home to Mikado, which features Japanese cuisine.

Does Bahia Principe Grand Punta Cana - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy mani/pedis, hot stone massages, and body treatments.

How close is Bahia Principe Grand Punta Cana - All Inclusive to downtown Punta Cana?

Bahia Principe Grand Punta Cana - All Inclusive is 13.2 mi away from Punta Cana.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Anthony

Traveled with family and small children

Sep 15, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Lets begin with the horrible smell of sewer as soon as you walk into the room. 24hrs later the entire ceiling in the bathroom collapsed, I waited almost 3 hours for someone to finally do something. Getting a ahold of the front desk is a mission in its self. The people are nice but everything is very disorganized.

Stayed 3 nights in Sep 2025

4/10 Poor

EDYTA

Sep 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Trgtre

Stayed 5 nights in Aug 2025

10/10 Excellent

MARIO, lanham

Aug 24, 2025

Liked: Cleanliness, property conditions & facilities

El encargado luggage (Frank) muyatentos

Stayed 3 nights in Aug 2025

2/10 Terrible

Mandy, GILBERT

Traveled with family

Jul 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the worst vacation experience I have ever booked, especially considering it was rated as a four star. It claimed to be all-inclusive with access to restaurant dining with reservations. However, they were only giving me two dinners for the six days that we were staying there. The room was dirty with bugs and geckos running around in the room and our sheets smelled of mildew. The food was so disgusting all of us got sick and were forced to leave after two days. Completely ruined our vacation.

Stayed 5 nights in Jul 2025

6/10 Okay

Timeke

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Francisco

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Stacey

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Bahia never has failed me yet with there excellent services

Stayed 3 nights in Jun 2025

6/10 Okay

Erick

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las personas que te quieren vender los tour no me gusto para nada soy muy incistentes y no dicen la verdad,tuve un problema y en el servicio al cliente no tenían muchas ganas de ayudarme y no me ayudaron

Stayed 5 nights in Jun 2025

6/10 Okay

Wendy Tasine

Traveled with family and small children

Jun 21, 2025

Food was horrible; customer service wasn’t good. A handful of staff were okay. I wouldn’t go back.

Stayed 4 nights in Jun 2025

10/10 Excellent

Alexis

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great beautiful place

Stayed 6 nights in Jun 2025

10/10 Excellent

Lowilly de la

Traveled with family

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good Hotel & great customer service. The beach had of lot of seaweed but they clean it and is something that the Hotels can't control.

Stayed 5 nights in Jun 2025

10/10 Excellent

Radamés Tilo

Jun 20, 2025

Stayed 5 nights in Jun 2025

8/10 Good

Paola

Jun 19, 2025

Stayed 5 nights in Jun 2025

8/10 Good

Paola

Traveled with family and small children, Traveled with family

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Had a great time. Fun, lots to do. Very clean and beautiful decorated. The rooms excellent and staff very friendly. I will definitely come back. The only thing is that the food could be better. It is not so bad but it could be better.

10/10 Excellent

brigny

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

LOVE THE FOOD AND THE SERVICE PROVIDED.

Stayed 6 nights in Jun 2025

2/10 Terrible

Alejandro

Jun 18, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Brandon E Loza

Jun 18, 2025

Stayed 7 nights in Jun 2025

2/10 Terrible

REINIER

Jun 18, 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Karla

Traveled with family and small children

Jun 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es la 3ra vez que nos quedamos en Bahia Principe y la primera vez con una situación desagradable con el restaurante Maiko. El teppanyaki es para vivir la experiencia del show y que mi niño de 6 meses lo disfrutara. Tuvimos reservación el domingo 15 y mientras escuchábamos las otras mesas con el show del teppanyaki, en nuestra mesa parecía que estábamos en un funeral. Expresamos nuestra inconformidad a la mesera, quien se puso nerviosa y expresó que el chef también lo estaba. Luego ella salió y le dijo al que entendemos era el supervisor en esa noche, ya que él fue a donde mi esposo, aún nosotros en la mesa, a darle la mano y decirle que iban a trabajar el asunto. Todo esto frente al chef, lo que creó mucha incomodidad entre nosotros ya que se sintió como un regaño hacia su persona. A los minutos entró otro chef con 3 chistes… se notó que le dijeron que entrara a nuestro salón (creando MÁS incomodidad). Siguiendo la misma línea, luego que terminamos de comer y nos estamos levantando para irnos (sin comer el postre), nos dicen que no nos vayamos pues el chef estaba preparando la plancha para encender el fuego y “hacer el show”. Esto luego que él limpiara la plancha y saliera ya que había terminado con nuestra mesa. Sin duda fue una situación BIEN desagradable. Cabe destacar que fuimos a Guest Service y el personal muy amable buscó una resolución luego de escucharnos, pues el lunes fuimos al rest Thali, donde el trato fue muy bueno al igual que la comida.

Stayed 4 nights in Jun 2025

10/10 Excellent

Ximena

Traveled with group

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place

Stayed 3 nights in Jun 2025

6/10 Okay

Pauline

Traveled with family

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a good time, but the food lacked that Dominican flavor! The young adults with me did not find much food flavor that they liked. I eat anything, lol. The drinks were no bueno…never got tipsy. Other than that, we enjoyed our time even with the sargasso (sewed) on the beach which I understand it’s the time of year for nature to cleanse and this is seen every year and in many countries in the region.

Stayed 4 nights in Jun 2025

10/10 Excellent

Tania Paola Rivera, Morovis

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantó todo el servio las anotaciones en fien unas vacaciones excelentes

Stayed 3 nights in Jun 2025

4/10 Poor

Donovan

Traveled with group

Jun 15, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The property was old and broken down. Cold water didn't work the entire stay, which meant that the toilet took an incredibly long time to fill up. After getting food poisoning, this became a much larger issue we'll beyond being annoying. I ended up filling the toilets main water reservoir with the tiny coffee pot. For the restaurants, you got the choice of a buffet for breakfast, the same buffet for lunch and you guessed it, the same buffet for dinner. The only time you didn't get the buffet were two dinners at the other resort's restaurants. If you stay 5 days and eat on site, you eat the same chaotic buffet 13 times, which wouldn't be bad if the food was better and changed, but it doesn't. Would I go back? Nope, I sure wouldn't. Bad drinks, subpar service, aging facilities and terrible food made this a relatively lackluster place to stay.

Stayed 4 nights in Jun 2025

10/10 Excellent

Tatiana, Worcester

Jun 12, 2025

Stayed 7 nights in Jun 2025

6/10 Okay

Henry M

Traveled with family and small children, Traveled with partner, Traveled with family

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort grounds were impeccably maintained, with multiple pools and reliable internal transportation that made getting around seamless. The guest rooms were modern, spacious, and well-appointed. However, the level of service fell short of expectations. Staff interactions often felt indifferent, and guest requests were, at times, met with reluctance rather than genuine hospitality. Having previously stayed at Bahia properties in Mexico, where the service consistently felt warm, attentive, and guest-focused, the contrast was noticeable. A stronger emphasis on service excellence would meaningfully elevate the guest experience at this location.

Stayed 5 nights in Jun 2025

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