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Bahia Principe Grand Punta Cana - All Inclusive

0-star property
Arena Gorda - Macao, Punta Cana, La Altagracia 1-855-201-7819
3.1 out of 5
See all 35 travelocity Reviews

"The resort is beautiful but could offer more of a night life " More

By a verified traveler on Sun 01 May 2022

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Hotel Description

4-star all-inclusive property near Cana Bay Golf Club, connected to a shopping center

Beachfront retreat

At this Punta Cana property, you'll be within half a mile (1 km) of Arena Gorda Beach and 3 miles (5 km) of Cana Bay Golf Club. Also, Punta Blanca Golf Course is within half a mile (1 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$134* Per night/room Aug 30 - Aug 31

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Grand Punta Cana - All Inclusive ratings based on 35 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bahia Principe Grand Punta Cana - All Inclusive

Everyone (11) Couples (13) Family (11)
3 out of 5
The resort is beautiful but could offer more of a night life

Posted by on May 1, 2022

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Comment from Hotel Management

May 1, 2022 by Online Reputation

Dear Sunny, We appreciate you sharing your opinion with us and rest assured that your comment will be treated as a priority. Best regards, Online Reputation Bahia Principe Bavaro Resort

1 out of 5
I don’t even know where to begin. My stay was horrific to the point I had to book another hotel somewhere else during my stay. What they don’t tell you is that you only get to eat at one A La Carte restaurant but their is no reservations available so you have to eat buffet food all day everyday. Second the rooms are old the bathroom in the rooms smell like a pool bathroom. Things are broken in your room and patched up I took pictures to show how horrible my room was. They show you a jacuzzi tub that don’t even work. The bed is like sleeping on a cardboard box not to mention the bed bug bites I received on my ankles. The sheets look dingy no wash clothes barely any towels. The couch was so dirty and funky you can’t sit on it. Now let me talk about the buffet food horrible seafood is cold no seasoning on the food and everything is over cooked especially the fish you can barely chew it. The alcohol is cheap, cheap, cheap. Guest services the gentleman their boy oh boy I asked them why it don’t mention before you book at there resort that you only get to eat a one A La Carte restaurant but their really isn’t no availability he told me oh well. What kind of customer service is that. Then gonna say didn’t you read the reviews about the hotel before you selected it smfh. NEVER AGAIN WILL I STAY WITH ANY BAHIA RESORTS BEWARE !!!!

Posted by on Apr 23, 2022

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Comment from Hotel Management

May 5, 2022 by Online Reputation

Dear Latisha, We greatly regret that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services. Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Online Reputation Bahía Principe Bávaro Resort

5 out of 5
Everything was fine

Posted by , from Caguas on Apr 2, 2022

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Comment from Hotel Management

Apr 3, 2022 by Online Reputation

Dear Julio, It is pleasing that you have chosen us as your vacation destination and to know that your entire stay was fine in our facilities. Looking forward to your next stay! Best regards, Katty Botello Online Reputation Bahia Principe Bavaro Resort

1 out of 5
I got here on a Tuesday and my phone was not working. The following day I told them it isn’t working. The phone never got fixed and I’ve had multiple occasions where I needed assistance. The rooms were not clean and the blankets and sheets are also dirty and hard and scratchy. On the last night here our AC starts to leak and we had to leave the room and travel to the front desk to get assistance… no one came until and hour and half later. By the time it got fixed it was 1am and I was tired. I made reservations for four people and was told they only had 2 seats so I couldn’t eat and the buffet and starved for the whole night. I complained the following day and ran around for 2 hours trying to find someone to help me. After explaining myself over and over again, they told me just to email my complaint. Not to mention they didn’t give me a case number until I asked…

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 20, 2022 by Online Reputation

Dear Brionnie, We are very sorry that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services. Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Katty Botello Reputación online Bahia Principe Bavaro Resort

5 out of 5

Posted by on Nov 13, 2021

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1 out of 5
First off when I got to the hotel it took 2.5 hours to check in. When checked in the so called junior suite wasn’t anything near a suite. The front desk told lies about an upgraded room. Room phone didn’t work, the air conditioner didn’t work. The bed and tub was dirty Went to eat lunch they ONLY had cold pizza and nachos. I can’t eat that with high blood pressure. Drinks was sorry. Over half of the resort was closed. That whole experience was a HOT mess

Posted by on Aug 11, 2021

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Comment from Hotel Management

Sep 8, 2021 by Online Reputation

Dear Guest, Our commitment is to feel that our clients feel happiness, so we apologize for all the inconvenience caused during their stay, we only ask that you take into account visiting us one more time to change your perception of those unpleasant moments. Kind regards! Claritza Padua Online Reputation Bahia Principe Punta Cana Resort

2 out of 5
Food and service was horrible

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 31, 2021 by Online Reputation

Dear Guest, We apologize for any inconveniences you may have experienced. The comments of our guests are very important, and we are seriously committed to the achievement of your satisfaction. Regards! Claritza Padua Online Reputation Bahia Principe Punta Cana Resort

3 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 16, 2021 by Online Reputation

Dear Guest, Thank you for your time and putting your comment. Our best regards, Yubi Sandoval Online Reputation Bahia Principe Grand Punta Cana

2 out of 5
I wish I would have read the reviews before picking this place. This was a surprise birthday trip for my boyfriend and I think I ruined his birthday by bringing him here. We were ready to go home as soon as we stepped in the room. I'll start with the room. It was absolutely terrible. Everything was old and rundown, the room smelled, the shower and behind the toilet was disgusting, the couch had stains on it, the lights were so dim they might as well have been turned off. Nothing in the room worked, the AC, the safe, the lamp in the corner and the minifridge. The food was trash! It looked nasty and it tasted even worse. They don't have as many onsite activities as they have advertised, especially not water activities. The only good thing about this place was the pool and the bar that is supposed to be swim-up but no one was servicing on the pool side, you have to get out of the pool and walk around to the other side of the bar. I would never come here again and would not recommend this place to anyone. After one night we couldn't take it anymore so we ended up having to pay extra to upgrade to the Bahia Principe Luxury Ambar which was excellent! We had zero complaints.

Posted by on May 20, 2021

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Comment from Hotel Management

May 21, 2021 by Customer Services

Dear Guest, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Regards! Claritza Padua Online Reputation Bahia Principe Punta Cana Resort

3 out of 5
The beach was beautiful and the outer appearance of the resort in general.

Posted by on May 11, 2021

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Comment from Hotel Management

May 11, 2021 by Bahia Principe

Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

About the Bahia Principe Grand Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia Principe Grand Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Punta Cana - All Inclusive offers 756 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.

Garden Grill - This steakhouse serves dinner only. Reservations are required. Open daily.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Punta Cana Grand Bahia
  • Bahia Principe Grand Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Travelife
  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.