"A lot of pressure to join "exclusive" club. We did. Hope it is not a mistake. The beaches were non usable as the were loaded with algae. Not the hote ... " More

By a verified traveler on Mon 03 Sep 2018

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Hotel Description

4.5-star beachfront property near Cabeza de Toro

Beachfront retreat

You'll find Cabeza de Toro and Dolphin Explorer close to this Punta Cana property. Also nearby are Bavaro Lagoon and Catalonia Caribe Golf Club.

All-inclusive

This smoke-free property features a private beach, a golf course, and a casino. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 6 restaurants and perks like free buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 255 guestrooms also offer free WiFi and free minibar items. LCD TVs come with cable channels, and other amenities include furnished balconies and living rooms.

Privileged Romance Deluxe Junior Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Privileged Deluxe & Swimming pool

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Privileged Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privileged Exclusive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Junior Suite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Catalonia Royal Bavaro - Adults Only - All Inclusive ratings based on 60 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Catalonia Royal Bavaro - Adults Only - All Inclusive

Everyone (33) Couples (7)
4 out of 5
Some music and food by the pool couldn’t hurt . They refuse to play any music other then static music at low volume from the bar . The only time any music played was for aerobic or excessive activities . We asked if they could leave speaker playing after activity on or play some day music and they said no ..they wouldn’t even put bar music louder . Plus no food offer by pool had to get dressed and find restraint if you want food .

Posted by on Feb 14, 2019

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Comment from Hotel Management

Feb 15, 2019 by Catalonia Royal Bavaro

Dear Guest, Thanks for staying with us and for your review. We are glad that overall you enjoyed your stay with us. Thanks for your observations. We will share your comments with the involved department. This is your home and we hope to welcome you back anytime soon. Best regards. General Manager

4 out of 5

Posted by on Oct 17, 2018

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Comment from Hotel Management

Oct 17, 2018 by Catalonia Royal Bávaro

Dear Guest, Thanks for staying with us and for your review. We are glad that overall you enjoyed your stay with us. The feedback from our guests allows us to deliver a better service, and we remain at your disposal for any suggestions you may have for us. This is your home and we hope to welcome you back anytime soon. Best regards, General Manager

5 out of 5

Hotel room was great

Pros: Pool off the room was great. the room itself was great
Cons: "Exclusive" service could have been more better.
Location: We went on one excursion but that was only because we could not use the beach at the resort.
A lot of pressure to join "exclusive" club. We did. Hope it is not a mistake. The beaches were non usable as the were loaded with algae. Not the hotels fault mind you, but had we known we would have booked elsewhere. Service was mixed.

Posted by , from NY on Sep 3, 2018

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Comment from Hotel Management

Sep 3, 2018 by Catalonia Royal Bávaro

Dear Lou, Thank you so much for coming to our resort, it's a real pleasure having you here! I'm so glad to read that you liked the pools and rooms.Regarding your comments about the sargassum, every year, the ocean currents push huge masses of algae straight to the Caribbean Sea, due to climate change caused by global warming, the phenomenon has increased in intensity and duration over the past few years. Every day, our staff makes a huge effort to collect sargassum from the beaches. We are working on a daily basis to exceed our guest’s expectations. Remember that this is your home and we'll welcome you anytime with arms wide open. My best wishes, General Manager

4 out of 5

Nice Resort -Terrible Mgmt Customer Service

Pros: Good food, adult side was nice. Clean pools and less than 20 minutes to the airport.
Cons: Responses to customer complaints. We are being purposefully ignored about our complaint and shows they don't want to resolve it.
Catalonia Royal Bavaro was nice, but terrible customer service. It was nice to be on the adults only side, but have access to the full resort and its restaurants. We opted for the Privileged Room, which was bigger and nicer than normal rooms. To be honest, it isn't worth the extra $$. While it was a great time because I got engaged, the start of our trip and subsequent trying to address the issue has been terrible and leads me to not recommend this resort. When we arrived, we were told that our building did not have A/C but was being fixed that day, expecting an early evening turn on. After dinner, we arrived to our room 10:30pm, to find it was a furnace. We asked for another room for the night and had to go to the family side. We were given a smaller, not nearly as nice room at 11:00pm only to find it had bugs in the tub, no running water, and no working phone. We had to walk back to the lobby and complain to get a THIRD room for the night after midnight. Tears ended our first night. When addressing the issue the next day, we asked for a refund for the first night and were only offered free romantic upsell dinners (it is all inclusive, I don't need more food) or a massage. We were told to address the refund through Travelocity . It has been 2 weeks since our return home. We spent 1 hour with Travelocity on the phone and have emailed them 5+ times (including the hotel manager). No response from the hotel to our complaint. They do not want to address this issue. Terrible!

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 8, 2018 by Catalonia Royal Bávaro

Dear Guest, Thank you for taking the time to share your comments with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Best Regards,

4 out of 5
The room was dated, but nice. The food was ok, nothing to write home about. Do not purchase the Lobster dinner. The alcohol was terrible, only one type of beer offered. The mixed drinks were average. We enjoyed the people we met and the staff, but the food was below average. I could have done without the sales pitches everywhere and occasional staff on staff arguments I witnessed.

Posted by , from Virginia on Jul 28, 2018

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Comment from Hotel Management

Aug 8, 2018 by Catalonia Royal Bávaro

Dear John, Thank you for staying with us and for your review. We are glad to know that overall, you had a good time, and that we could exceed your expectations with most of our services. We are always ready to improve and we will have your heads up on account. This is your home, and you are always welcome back. Regards,

4 out of 5

Great hotel for a simple couple's getaway

My girlfriend and I stayed at Catalonia Royal Bavaro for five nights in July and had an overall pleasant experience. The weather was wonderful, the staff were friendly, and the resort wasn't too crowded. However -- as a quick point of advice -- if you are looking for a more luxurious / pristine resort experience, I would consider looking elsewhere. While we got what we wanted out of our vacation, our expectations weren't super high -- for the price, though, we thought it was great. PRO'S: 1. Beaches are beautiful. Unfortunately there was a ton of seaweed during this time of year, but the staff worked constantly to remove it daily. 2. Bartenders are friendly and appreciate tips. Politeness goes a long way. We loved Juan at the Sea Blue bar! 3. Having access to all of the restaurants & facilities at the adjacent resort was great. The best food we had was at the Tapas restaurant. CON'S: 1. There aren't enough towels for everyone to constantly get replacements. Go early to pick them up. I would even recommend bringing a few from home just in case. 2. Room problems seemed fairly common. Our TV didn't work & our shower didn't have hot water, neither of which were repaired during our stay. Several guests complained that their A/C was broken. 3. At times, communication / training of the staff was poor. We were constantly redirected to where we could get towels (often with no luck) and our room problems weren't addressed at all. OTHER TIPS: 1. Knowing some Spanish goes a long way.

Posted by , from Atlanta, GA on Jul 20, 2018

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Comment from Hotel Management

Aug 8, 2018 by Catalonia Royal Bávaro

Dear Bailey , Thank you for staying with us and for your review. We are always ready to improve and we will have your heads up on account. We are glad to know that overall, you had a good time, and that we could exceed your expectations with most of our services. This is your home, and you are always welcome back. Regards,

4 out of 5
The front desk staff was awesome, explaining everything about the resort and activities to me. There is plenty to do. The grounds and my room were in excellent condition, very clean, and the staff was very friendly... loved the pools and swim up bars. I didn't like the beach as much as some other places I've been. Some spots were a bit "pebbley" for lack of a better term, and the water was not as clear as I would've liked. The food was good, but not as authentic as I would've liked in terms of flavor. Being an all inclusive resort, I guess one would expect that. A word of caution, if you go to any of the shops on the beach, be prepared to haggle with the vendors as they will try and overcharge you. Some of them are a bit aggressive, but don't let that stop you from trying to get a good deal on what you want. Overall, I would recommend this resort to anyone

Posted by on Jul 4, 2018

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Comment from Hotel Management

Aug 8, 2018 by Catalonia Royal Bávaro

Dear Guest, Thank you for giving us the opportunity to host you and for your review. We are glad to know that overall, you had a good time, and that we could exceed your expectations with most of our services. We are always ready to improve and we will have your heads up on account. This is your home, and you are always welcome back. Regards,

5 out of 5

catalonia royal bavaro

Pros: very friendly employees
Cons: colder air in the rooms stuffy at night
Location: didnt leave
everyone was very friendly and happy to have you there,i stayed 4 days in the suite with the pool and it was awsome! if you want to get away from people you could just go to your own pool and float around and relax. the beach was very nice and clean with a nice breeze to keep you cooled down so it didnt feel real hot from the sun.The drinks were very good only presidente for beer but its very good and the wife a bananna mama drink which was very tasty for her, i didnt see alot of people tipping but i did every time for everything just a buck or two these people work very hard for you.I didnt get and one pushing for the time shares just a guy on the beach selling excursions but i already booked mine so he didnt waste any time with us.overall it was a great time and i was very happy with everthing!

Posted by , from Michigan on Apr 20, 2018

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Comment from Hotel Management

Apr 27, 2018 by Catalonia Royal Bavaro

Dear Guest, Thank you for staying with us and for your review. We are glad to know that you had a great stay with us and that you enjoyed our friendly service. This is your home and we look forward to welcoming you again. Best regards. General Manager.

1 out of 5

Never again

Pros: Nothing
Terrible Food, cheap alcohol, run down, beach is dirty....not worth a dime..

Posted by on Apr 17, 2018

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Comment from Hotel Management

Apr 27, 2018 by Catalonia Royal Bavaro

Dear Guest, Thanks for staying with us and for your review. We strive to deliver a great service to our guests and this do not represent our standards in any way for that reason we have sent your comments with the involved departments to prevent this situation in the future. Thanks for your observations. This is your home and we hope to welcome you back anytime to enjoy the improvements. Best regards. General Manager.

4 out of 5

Nice hotel great beach nice pools.

Great time at the hotel excellent staff awesome drinks. Food was good enjoyed the fruit smoothies. Room was clean but water pressure was not good and really no hot water last three days cold showers. The restaurants better at Catalonia Bavaro than royal. The only exception the Spanish Tapa place. Room service was quick food good and warm. They don’t have a great beer selection just one. Plenty of chairs the plants and scenery was nice.

Posted by , from san diego on Mar 26, 2018

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Comment from Hotel Management

Apr 10, 2018 by Catalonia Royal Bavaro

Dear Guest, Thanks for staying with us and for your review. We are glad that overall you enjoyed your stay with us. We will share your comments with the involved department. Thanks for your observations. This is your home and we hope to welcome you back anytime soon. Best regards. General Manager.

About the Catalonia Royal Bavaro - Adults Only - All Inclusive

Location Cabeza De Toro 1 Playas De Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Offsite tours

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Catalonia Royal Bavaro - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Catalonia Royal Bavaro - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a sauna. Self parking is free. This 4.5-star Punta Cana property is smoke free.

  • 255 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.)
  • Parking: Free self parking

Room Amenities

Catalonia Royal Bavaro - Adults Only - All Inclusive offers 255 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies. Accommodations offer separate living rooms. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Living room
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM. The property hosts a free manager's reception daily.

THALASSA - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.

CATA TAPA - Overlooking the pool, this theme restaurant serves dinner only. Open daily.

TAO CAT - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

SEA BLUE DELI - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

PIZZERIA SORRENTO - This restaurant specializes in pizza. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and 24-hour fitness facility are featured at the property. 2 outdoor pools, a spa tub and sauna are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf driving range on site
  • Rowing or canoeing on site
  • Golfing on site
  • Snorkeling nearby
  • Fitness classes on site
  • Basketball on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Catalonia Royal Bavaro - All Inclusive has a full-service spa featuring massage/treatment rooms, beauty services, and a hair salon.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel requires payment in advance of arrival when booking more than 5 rooms. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Breakfast
  • Pool access
  • Spa tub access
  • Beach access
  • Beach towels
  • Fitness center access
  • In-room safe
  • In-room bottled water
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Catalonia Bavaro Royal
  • Catalonia Royal Adults
  • Catalonia Royal Adults All Inclusive
  • Catalonia Royal Bavaro
  • Catalonia Royal Bavaro Adults
  • Catalonia Royal Bavaro All Inclusive
  • Royal Bavaro
  • Royal Bavaro Catalonia
  • Royal Catalonia Bavaro

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Special Offer


Book a stay in any room type or rate plan and receive free access to the amenities at sister hotel.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.