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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5-star luxury property near Cortecito Beach, connected to the convention center

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

Aerial view

Creator video

Junior Suite Garden View | View from room

Premium bedding, memory foam beds, free minibar, in-room safe

Lobby sitting area

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Spa
Parking included
Free WiFi

Explore the area

Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000

Place, Cortecito Beach
‪4 min walk‬
Place, Casino Avalon Princess
‪19 min walk‬
Place, Aromas Museum
‪8 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪32 min drive‬

Room options

View from room

Deluxe Garden View

Excellent

Garden view
377 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

Very good

Garden view
452 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View from room

Deluxe Garden View Single Use

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 1
1 King Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View

Very good

Garden view
646 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside

Very good

Garden view
452 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access

Exceptional

452 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside

Sleeps 1
1 King Bed OR 2 Double Beds

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access

Sleeps 1
1 King Bed and 1 Double Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside

Sleeps 1
1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View

Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Punta Cana

Beachside getaway.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cortecito Beach and 12 miles (20 km) of Macao Beach.

What's nearby

Cortecito Beach - 4 min walk - 0.3 miles
Casino Avalon Princess - 19 min walk - 1.0 mile
Aromas Museum - 8 min drive - 2.2 miles
Arena Gorda Beach - 17 min drive - 5.8 miles
Bavaro Beach - 24 min drive - 5.8 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 32 min drive

Restaurants

‪Las Caracolas - ‬8 min walk
‪Helios Restaurante - ‬7 min walk
‪Las Torres Restaurant - ‬4 min walk
‪Restaurante La Catedral - ‬6 min walk
‪El Behique - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

5-star luxury property near Cortecito Beach, connected to the convention center

Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

582 guestrooms or units

2 levels

15 buildings

7 dining venues

2 bars on the beach

3 bars by the pool

6 swim-up bars

3 bars or lounges

605 sq ft of conference space

56 sq m of conference space

Built in 1992

Casino

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Newspapers for purchase

ATM

Onsite shopping

Bellhop

Smoking in designated areas

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

$197 nightly

Apr 26 - Apr 27

Total with taxes and fees

Property amenities

Family friendly

5 outdoor pools
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite self parking

Food and drink

2 beach bars
3 bars/lounges
3 poolside bars
6 swim-up bars
7 restaurants
Snack bar/deli

Things to do

5 outdoor pools
8 gaming tables
8 slot machines
Basketball
Beach volleyball
Casino (1,500 square feet of space)
Children's pool
Evening entertainment
Free children's club
Full-service spa
Games
Health club
Karaoke
Kayaking
Mini golf
Pilates classes
Playground
Rafting
Sailing
Sauna
Scuba diving
Shopping
Steam room
Tennis
Water sports equipment
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible restaurant

Room amenities

Entertainment

50-inch flat-screen TV with cable channels

Bedroom

Blackout drapes
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Room service is available for a surcharge.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Punta Cana

Grand Palladium Punta Cana Resort All Inclusive

Palladium All Inclusive

Palladium Resort

Punta Cana Grand Palladium

Grand Palladium Punta Cana All Inclusive

Grand Palladium Punta Cana Resort And Spa

Grand Palladium Punta Cana Resort Spa

Grand Palladium Punta Cana Resort Spa All Inclusive

Pallaum Punta Cana Inclusive

Frequently asked questions

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to the airport?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is 15 mi (32-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Punta Cana Resort & Spa - All Inclusive.

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive offer free breakfast?

Grand Palladium Punta Cana Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

During your stay you can enjoy the 1500 square-foot casino on site, featuring 8 slot machines and 8 gaming tables.

What time is check-in at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a pool?

Grand Palladium Punta Cana Resort & Spa - All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a restaurant?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is home to Portofino, which features Italian cuisine.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy reflexology, mani/pedis, and hydrotherapy.

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to downtown Punta Cana?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is 10.3 mi away from Punta Cana.

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

10/10 Excellent

Ahmet Adil

Apr 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

At the time we arrived the resort agent at the check-in, Geicha, was very friendly, accommodating and helpful. She provided the most suitable room for my family. Furthermore, before arrival, she had already booked all restaurant reservations for us. Superior customer service!

Stayed 6 nights in Mar 2026

10/10 Excellent

ANA

Mar 19, 2026

Stayed 4 nights in Mar 2026

10/10 Excellent

Luis Manuel Rivera

Traveled with partner, Traveled with family

Feb 27, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything and everyone was great!

Stayed 5 nights in Feb 2026

10/10 Excellent

Andrea

Feb 11, 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Andrea

Traveled with partner

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful view from our room very spacious room,accommodation was great Super friendly staff from room attendant, servers, bartender, vallet Edwin from guest service A + from day 1 until we depart always helping us,greetings us and put big smiles in our faces. We cant wait until Feb 2027 to go back

Stayed 7 nights in Feb 2026

2/10 Terrible

Robert

Jan 15, 2026

Disliked: Property conditions & facilities

Wife broke her leg at the pool by slipping on tiles around the pool, still in a cast and will need to relearn how to walk according to the Doctor!!

Stayed 9 nights in Dec 2025

6/10 Okay

Aaron

Traveled with family

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The physical resort is attractive and well maintained, but the guest experience fell short over a five‑night stay.Check‑in and communication Check‑in was very slow even with online check‑in done in advance, which set a bad first impression. The app was unreliable and not intuitive, and event schedules were often wrong or in the wrong location, with almost no proactive communication from staff.Dining and snacks No à la carte restaurants were available to reserve for the entire stay, and every day required begging Guest Services for a table while some guests were seated as walk‑ins, making the system feel arbitrary and unfair. Snack options were weak, especially after breakfast ends around 10:30 and after dinner, and some hot items, like eggs under heat lamps, were served cold.Staff and atmosphere Many staff members did not seem friendly and at times appeared annoyed, and limited English made resolving simple issues harder. Cleaning staff were loud in the morning, there was no music at the pools, and there were not enough pool chairs, which hurt the overall vacation vibe.Room design The bathroom layout offered very little privacy, which was uncomfortable when sharing a room.Overall, it is a nice‑looking property, but poor restaurant access, bad communication, and inconsistent service made the stay much more frustrating than a five‑day all‑inclusive vacation should be.

Stayed 5 nights in Dec 2025

6/10 Okay

Susana De La

Traveled with family and small children, Traveled with family

Jan 1, 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a different room. At check‑in I asked to reserve a table at a restaurant for the next day; the staff advises that since I booked with Expedia, Edwin, would be my concierge and would handle it, but I never heard from him—unlike other resorts that usually WhatsApp. Housekeeping only made the beds and changed towels; they didn’t sweep, mop, or wipe down counters daily. At the buffet I saw cooks and waitstaff arguing. The waitress/waiters were inattentive, often not offering water or drinks until we were done with our food. We had a sofa bed with no blanket; when I requested one I was given just a sheet. When I inquired about New Year’s Eve dining, I was told we’d have to use the buffet. No one mentioned that a reservation was required for the gala‑style buffet, and I only found out as a line was forming outside the buffet at 10 am that morning.

Stayed 6 nights in Dec 2025

6/10 Okay

gaurav ramesh

Traveled with family

Dec 31, 2025

Disliked: Property conditions & facilities

Room had water leaking.was fixed after we complained. It had glass walls in bathroom. Not apt for a family resort. Front desk did not wrist broken wrist tag. Too much discrimination amongst staff for budget resorts.

Stayed 6 nights in Dec 2025

6/10 Okay

Paula

Dec 27, 2025

Liked: Cleanliness, property conditions & facilities

Bar well stocked and pool clean. Rooms clean but bedding had a foul odor,staff didnt change bedding until i complained to house keeping.

Stayed 7 nights in Dec 2025

2/10 Terrible

Santrecia

Traveled with family and small children, Traveled with family

Dec 27, 2025

Disliked: Cleanliness, property conditions & facilities

My recent trip to the Grand Palladium Palace Resort & Spa was hands down the worst vacation I have ever taken. From the moment we arrived, it was clear that the staff was not interested in making guests feel welcome or comfortable. The customer service was abysmal—85% staff members were consistently rude, unhelpful, and downright unpleasant. Instead of being greeted with warmth or hospitality. The staff’s attitude was far from professional; they seemed more interested in rushing us away than assisting us with any questions or concerns. On the first day, we had no clean washcloth, no pillowcase, and no sheets. Went to the front desk three different times before we received clean sheets and rags four hours later. The food was another major disappointment. It was consistently bland, poorly prepared. My husband got food poisoning. We only had the opportunity to try one restaurant within the resort ; fortunately, we had to eat at the buffet for all our meals. We were told all restaurants were fully booked and had no available reservations. Overall, the resort fell short of even the most basic expectations for customer service and comfort. It was a frustrating, disheartening experience that left us wishing we had chosen a different destination. I would not recommend this resort to anyone looking for a relaxing or enjoyable vacation. Save your money and time. there are far better options out there that genuinely value their guests and provide quality service.

Stayed 3 nights in Dec 2025

2/10 Terrible

Jayvon

Traveled with family

Dec 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived late in the evening on Thursday Dec 11. It took them an 1.5 to get us checked in. We dropped our items off to our room,then went to eat at the buffet. When we got back to our room it was extremely warm, our TV wasn't working in one of our bedrooms, as well as the mini bar. We contacted the front. An hr later they sent someone up to assist. They wasn't successful with anything. Friday morning we called back down bc we slept very uncomfortable, a s covered with sweat. We called back down to the front for assistance around 9a. They sent someone at 5pm. They still wasn't able to fix,the ac nor tv, and ended up having to switch the fridge out. Throughout the night we called and complained. Sat an Expedia agent arrived and switched our room at 3pm. The new room ac worked,but the room had a strong sewage smell that made us sick! Every restaurant we tried to make a reservation with said they were full, we walked to them to them thinking maybe someone canceled. Upon arrival they were completely empty with only five table being occupied. They finally got us in at the steak restaurant. When we were seated our table were covered with ants and were crawling on my daughter's arm! This vacation was a complete nightmare!!!!!!!!! I'm not stop with just this review, I'm taking this as high as possible!!

Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Dec 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was fantastic. All of our concerns were resolved expeditiously. Edwin is excellent. He checked on us and made sure we had everything we needed to enjoy our vacation. Carlos was also instrumental in making sure our room was changed to accomodate us. Our stay was great!

Stayed 3 nights in Dec 2025

8/10 Good

Joseph, Princeton

Dec 2, 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Wanda

Traveled with family and small children

Nov 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nuestra experiencia fue espectacular. Desde el staff de servicio, la comida, la habitación, todo fue excelente. Todo el personal muy atento. Y el Sr. Juan Jalpay nos brindó un servicio y atención de excelencia. Definitivamente disfrutamos mucho nuestra estadía y esperamos volver pronto. La comida muy excelente en todos los restaurantes y buffets.

Stayed 7 nights in Nov 2025

10/10 Excellent

Paulo

Nov 29, 2025

Juan es muy bueno!

Stayed 4 nights in Nov 2025

8/10 Good

Chandan

Traveled with family

Nov 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Perfect, The good and The bad. Perfect - Cleanliness all around, Strong WIFI in the whole resort, Service was great. Good - good but limited entertainment, may be its due to off season(Nov, 2025); food quality was very good, but labels were all messed up, so be aware if you have specific dietary requirements; Bathrooms were clean but dated. Bad - The check in process was extremely slow. This needs improvement. it took us more than 1.5 hours to get us checked in to our rooms.

Stayed 4 nights in Nov 2025

8/10 Good

Kimberly

Traveled with group

Nov 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were clean. Staff was very kind. Food in restaurants was decent. Buffet, not bad. But not great. I did get sick from a buffet and had to miss my massage. :-( Otherwise great atmosphere. Felt safe. Would go here again.

Stayed 4 nights in Nov 2025

8/10 Good

Neerja

Traveled with family

Nov 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were very clean, cleaning staff was amazing. I liked the amenities.

Stayed 4 nights in Nov 2025

6/10 Okay

Tieshia

Traveled with partner

Nov 24, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

No, the staff tried to solve the problem, but it smelled of mold. I got my room moved but the smell was in all the rooms. The morning of checkout the bathroom ceiling started to fall in. My concierge service was top notch. The resort is old and was priced too high for the expensive we endured.

Stayed 4 nights in Nov 2025

10/10 Excellent

Manjini

Traveled with family and small children

Nov 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had the best experience at Grand Palladium Punta Cana. Right from the moment we set foot on the property, Marina (manager of relationship services) met with us. Juan (check in at Punta Cana) was amazing. He made check in a breeze. Carlos (manager) from Bavaro coordinated our experience and made us feel at home. Juan and Marina made sure we had a great room, that we knew all the services the resort offered, assisted with a la carte bookings. We also did a dinner on the beach and they did such an amazing job putting this together. They were flexible when it was to rain on the night of our dinner. Hose Cruz (golf cart) drove us in the resort. He is amazing. Our child has food allergies. The chefs at eat restaurant came out to talk to us, including at the buffets. Chef Marvyn from Las Torres ran the breakfast buffet and he made sure the grills were cleaned prior to making my child’s crepes. Ruth from the pool bar is the best. She made the drinks perfectly. She was always pleasant, always remembered our drinks before we even ordered. Aris, Marian, Dani, and the woman from PoP did such a good job keeping the entertainment flowing. I loved the bachacha and the pool aerobics. We look forward to many more vacations at this resort. It was our second time back and it did not disappoint.

Stayed 7 nights in Nov 2025

10/10 Excellent

Raquel

Traveled with family

Nov 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Starting off the checkin was very welcoming. They greeted us and it was nice. The rooms were spotless of course and very comfortable. Edwin checked us in with ease and made us feel right at home. The staff and the whole resort is 100%. I will for sure be back to visit.

Stayed 5 nights in Nov 2025

10/10 Excellent

Manuel

Nov 22, 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Sabeen

Nov 22, 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Oscar

Traveled with family and small children

Nov 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Guest services manager Carlos and his staff went above and beyond to make our stay absolutely incredible! Every staff member we encountered—from the restaurants to the grounds—were warm, welcoming, and attentive. The rooms were spotless and beautifully maintained, the bars were fully stocked with great selections, and the lush landscaping made the property feel like paradise. A big thank you to the individuals who assisted us and for making our stay so special. Oscar B. Toronto, Canada

Stayed 7 nights in Nov 2025

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