"The food was trash and staff were not the friendliest. Our room was stankin from the AC. " More
Close to the beach
You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Punta Blanca Golf Course with a stay here. Cocotal Golf and Country Club is within 6 miles (10 km) and Macao Beach is within 9 miles (15 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and 5 restaurants. Relax with a drink at one of the 3 poolside bars and enjoy free perks like valet parking and WiFi in public areas. You'll appreciate the outdoor pool, bar/lounge, and snack bar/deli.
Oct 12, 2022 by Royalton Splash Punta Cana Team
Dear Victor M,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Best regards,
Aug 1, 2022 by Royalton Splash Punta Cana Team
Dear Kimberly, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. First and foremost, we would like to apologize for the issues you experienced at check-in. We have taken good notes about your observation and we will work towards preventing these kinds of issues in the future. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards,
Jun 13, 2022 by Royalton Splash Punta Cana Team.
Dear Khadejha, We would like to thank you for choosing Royalton Splash Punta Cana Resort & Spa for your recent holiday and for taking the time to share your review. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. First and foremost, we would like to apologize for the issues you experienced at check-in and with the assignment of your room. We find your comment about your room cleaning unexpected, as our staff works hard every day to keep all rooms clean and suitable for the use of our guests. We sincerely regret the state of your room was not up to standard and we have spoken to the housekeeping and maintenance managers about this to prevent future cases like these. Also, we are pleased to mention that our rooms and common areas are subject to strict supervision procedures to provide our guests with a service that meets the established international hygiene and quality standards. We sincerely regret your perception of the attitude of some of the members of our staff. Our staff is trained to provide our guests with efficient and cordial service, and this is acknowledged by our guests. However, your comment is very important to us and we will be addressing these issues with the Team. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us. Sincerely, Royalton Splash Punta Cana Team.
May 5, 2022 by Royalton Splash Punta Cana Team
Dear Yunelbi, Thank you so much for your perfect review, your comments are much appreciated! Thank you for deciding to stay with us during your last vacation trip! We are thrilled to learn you enjoyed all our facilities. Knowing how incredible your experience was here made us happy! We would love to have the opportunity to welcome you shortly so that we can once again offer you an excellent service and continue creating the best experience for you. It was certainly a pleasure hosting you and we look forward to your return. Warm regards from paradise, Royalton Splash Punta Cana Team.
Apr 11, 2022 by ROYALTON SPLASH TEAM
Dear Aaron, We would like to thank you for choosing Royalton Splash Punta Cana Resort & Spa for your recent holiday and for taking the time to share your review. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We have noticed your comment regarding your food experience. We would like to mention that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. Regarding your comment about the room, let us emphasize that due to our tropical climate and being a property facing the sea, humidity levels are high. Therefore, we recommend our guests keep the air conditioner turned on and the balcony door closed. Regardless of this, our housekeeping department does its best effort to deliver all rooms scented, fresh, and pleasant. Despite the inconveniences that you experienced during your stay, we truly hope that you can grant us the honor of welcoming you back to change the perception you took with you and change it into a memorable Royalton experience. Sincerely, Royalton Splash Punta Cana Team.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a children's pool, and a health club are also featured at the eco-friendly Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free. This 4-star Punta Cana property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free valet parking
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 273 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Selections Buffet - This buffet restaurant serves breakfast, lunch, and dinner.
Mexicana Cantina - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
UNDER THE SEA - This restaurant specializes in international cuisine and serves dinner only. Open daily.
BELLA CUCINA - This fine-dining restaurant specializes in Italian cuisine. Open daily.
GRAZIE TRATTORIA - This family restaurant specializes in Italian cuisine and serves lunch only. Open daily.
Room service is available.
A health club and a complimentary water park with waterslides are featured at the property. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.