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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
4.5-star beachfront property near Punta Blanca Golf Course

Choose dates to view prices

Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool, free cabanas, pool umbrellas
Creator video
9 bars/lounges, poolside bar
Premium bedding, minibar, in-room safe, individually decorated
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪14 min walk‬
  • Cana Bay Golf Club
    ‪6 min drive‬
  • Iberostar Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

  • 3164 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite

8.6 out of 10
Excellent
(27 reviews)
  • 1238 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

  • 3767 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

  • 4370 sq ft
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite

8.6 out of 10
Excellent
(84 reviews)
  • 681 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Beach/ocean view

Luxury Junior Suite Ocean View

8.8 out of 10
Excellent
(34 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

  • 4370 sq ft
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

Beach/ocean view

Luxury Junior Suite

8.8 out of 10
Excellent
(203 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Beach/ocean view

Luxury Junior Suite Diamond Club

9.4 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

8.0 out of 10
Very good
(11 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out

9.0 out of 10
Wonderful
(160 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite Ocean View Diamond Club

9.6 out of 10
Exceptional
(10 reviews)
  • 681 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 1840 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

  • 1238 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(6 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

  • 3767 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 3164 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite Diamond Club

  • 1840 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

About the neighborhood

Punta Cana

On the beach.Your stay at this Bávaro property places you within 2 miles (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Iberostar Golf Course and Cocotal Golf and Country Club are also within 6 miles (10 km).

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 0.6 miles
  • Arena Gorda Beach - 14 min walk - 0.8 miles
  • Cana Bay Golf Club - 6 min drive - 1.4 miles
  • Iberostar Golf Course - 6 min drive - 1.9 miles
  • Macao Beach - 15 min drive - 8.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬8 min drive
  • ‪Chill Bar - ‬10 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Dips Pool Bar - ‬8 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5-star beachfront property near Punta Blanca Golf Course
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino like a complimentary water park and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 730 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 5 slot machines
  • Beach yoga
  • Billiards/pool table
  • Casino (452 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to the airport?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is 17.2 mi (24-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on Jul 8, 2025 start from $324.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have an airport shuttle?

Airport shuttle services are not available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino.

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offer free breakfast?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

During your stay you can enjoy the 452 square-foot casino on site, featuring 5 slot machines and 3 gaming tables.

What time is check-in at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

This property offers free self parking and valet parking.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino features an outdoor pool and a children's pool.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a restaurant?

Yes, there are 11 restaurants on site.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a spa?

Pamper yourself with a day at The Royal Spa, where you can enjoy mani/pedis, facials, and hot stone massages.

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to downtown Punta Cana?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is 10.6 mi away from Punta Cana.

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 962 out of 1836 reviews
Rating 8 - Good. 393 out of 1836 reviews
Rating 6 - Okay. 236 out of 1836 reviews
Rating 4 - Poor. 109 out of 1836 reviews
Rating 2 - Terrible. 136 out of 1836 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ANNA, New York

Stayed 6 nights in Feb 2025

8/10 Good

Ali

Traveled with family
Liked: Staff & service, amenities
Everything quite I expected nice activity nice beach, friendly staff good food
Stayed 4 nights in Apr 2025

2/10 Terrible

Ganesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Joe

Traveled with family
Disliked: Staff & service
Property was average, average food. Butler service was nonexistent with an overall lack of hospitality and kindness. Vip area was nice for snacks and top shelf drinks. Regular house keeping was inconsistent with towels, waters and coffee retocking. Very average resort, there are better in Punta Cana.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hunter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time as a family of 4. The staff was friendly and the restaurants were nice. We enjoyed the lazy river and the beach was beautiful. The flow rider was fun for the kids. The buffet full of good food! The bar staff at all of the bars and lazy river was very fun.
Stayed 5 nights in Mar 2025

6/10 Okay

Taylor, Huntington

Stayed 4 nights in Mar 2025

10/10 Excellent

Inga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is great, rooms and premises kept clean, enjoyed the day activities and night shows, great food at the restaurants, staff is friendly and accommodating. Our concierge Estalin was great at helping with dinner reservations and Ramirez was very cheerful and helpful with all the questions/requests we had. Overall, very happy we picked this resort.
Stayed 6 nights in Mar 2025

8/10 Good

Avnit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful and friendly staff. Food was hit or miss. Great coffee and gelato place which was a go to. Lot of food choices but flavor was maybe lacking. Italian restaurant was good.
Stayed 5 nights in Mar 2025

10/10 Excellent

supreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge so it didn’t feel that it was crowded. Enough covered spaces for guests to enjoy beach and plenty of swimming pools. Food truck is a great idea but could have another one on the property to shake up things a little bit. The menu is limited and becomes repetitive after 5 days. Overall a great experience for an all inclusive resort.
Stayed 4 nights in Mar 2025

8/10 Good

Rodrigo P

Liked: Cleanliness, property conditions & facilities
The restaurant staff must be better trained. Too slow, lack of communication and understanding of the menu.
Stayed 6 nights in Mar 2025

8/10 Good

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Some parts of the room were in noticeable disrepair, but didn’t really impact the overall stay. Things that were broken on arrival (air conditioning) were promptly fixed. Was hoping for a little more variety with the buffet, but pretty standard AI offering. Restaurant options were really good, but hard to get reservations even with the app. Beach was incredible. Would like to see fewer vendors and ppl offering excursions, “welcome packages” (just a timeshare pitch), items on the beach, etc. Lazy River was amazing. Pool options were great - including the vibe/entertainment ppl. Bars and bartenders were great. Overall our family of 4 (incl. 2 elementary school aged kids) really enjoyed it.
Stayed 6 nights in Mar 2025

8/10 Good

Caroline

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort with all amenities you need. Drinks were decent as well and food was delicious, although it is painful to book a restaurant and service is VERY slow. Staff was just average but some workers were really going above and beyond. The lazy river was the highlight of the trip. Great for kids and adults!! We also utilized the kids club and our kids loved it!
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff were awesome.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to make getting dinner reservations easier
Stayed 7 nights in Mar 2025

10/10 Excellent

Stamoulis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Love that they have swim out pool rooms. Would return in a heartbeat.
Stayed 6 nights in Mar 2025

2/10 Terrible

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was impossible to make dinning reservations, we had to eat at the buffet all but one night. The concierge was not responsive, there were missing items in the room and never responded. Compared to other resorts we have stayed at this was the lowest quality and worst experience.
Stayed 4 nights in Mar 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service
My experience was a 7.5 out of 10. The hotel itself was nice but a LONG walk from the beach to the main lobby. We killed 2 cockroaches in our room one in the bathroom and one on the dresser near our bed (had to make sure our bags stayed zipped up the entire time) and we were diamond club so don’t expect those rooms to be any cleaner if you pay for the upgrade. The food was pretty average and not a huge selection (5th time in the DR and have had more food options elsewhere). Also not a spring break hotel but they seem to be a prime hotel for high school graduation trips. Had about 250 highschoolers and their parents staying at the resort so big groups of teenagers everywhere. Carlos and Santiago at the diamond club pool bar really helped make our trip fun. Christian at the diamond club bar near the pool also made sure we had drinks at all times! Also they advertise top shelf liquor for diamond club but rarely have any in stock. We kept being told they were out of premium liquor that we wanted and kept getting referred to the lower brands even though that was one of the purposes we got the upgrade to diamond club. All and all loved the employees but not sure I’ll be visiting again due to the roaches
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

4/10 Poor

Nils

Stayed 9 nights in Mar 2025

8/10 Good

Hyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royalton offers amazing food, including its restaurants. However, the only issue we encountered was the difficulty in booking à la carte restaurants. We had to go through specific representatives to make a reservation, which was inconvenient. Although we downloaded the app to book directly, it wouldn't allow us to make a reservation unless we went through those representatives. The guest service staff were unhelpful, only referring us back to the representatives, which made the process even more frustrating.
Stayed 7 nights in Mar 2025

8/10 Good

Julie Christina

Traveled with family
Viilimen our concierge was awesome. Our room flooded and wasn’t secured 19130. We had to change rooms. Second room was much better. My daughter got sick and spent a lot of time on the toilet. The night shows were awesome!
Stayed 7 nights in Mar 2025

8/10 Good

William, Thunder Bay

Liked: Cleanliness, staff & service
Angela our concierge was so helpful she assured us on all our needs meal bookings and room issues always helping out make our stay comfortable.
Stayed 10 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 6 nights in Mar 2025

10/10 Excellent

Latorria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My concierge Estalin made my birthday perfect and I’m so grateful for him . Thanks Expedia
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service from Angela in concierge she went above and beyond for us, our housekeeper in section 11 main floor did an amazing job, Evert in dining, Ismael from the mini bar came around every evening to stock the fridge and provided snacks if needed. The property is easy to get around, always staff cleaning and gardening. The food was amazing and there are many dining options. Didn’t like all the students around and the drive closer to the resort could use some cleaning as this is the first thing tourists would see coming into the resorts. Most of the items along the drive looks like it is recyclable materials. I would recommend this resort.
Stayed 10 nights in Mar 2025