4.2 out of 5

"I really enjoyed my stay at Majestic Elegance. As my first resort experience I can say I will stay at other resorts from now on. The place was beauti ... " More

By a verified traveler on Fri 24 Aug 2018

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Hotel Description

Upscale beachfront resort with 6 restaurants

Beachfront retreat

You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Punta Blanca Golf Course with a stay here. Also, Hard Rock Golf Club at Cana Bay is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive resort features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and barbecue grills are available on site.

Free Internet, jetted tubs

Boasting jetted bathtubs, the 597 guestrooms also offer free WiFi and free minibar items. Other amenities include free wired Internet, balconies or patios, and plasma TVs with satellite channels.

Junior Suite (with Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club One bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Majestic Junior Suite Swim Up w/Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Elegance Punta Cana - All Inclusive ratings based on 263 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (132) Couples (8)
5 out of 5
The best animation staff, great shows, gorgeous resort, no Complaints at all. Pool is beautiful, I had a great time

Posted by , from Bronx, NY on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Customer Care

Dear Andrew, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed our beautiful grounds and pool areas and that you appreciated our staff. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

3 out of 5

Posted by on Dec 8, 2018

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Comment from Hotel Management

Dec 8, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Valeri Rustan Customer Care Majestic Resorts

4 out of 5
I love this resort,there's always something to do everyday from excursion to live performance and disco,I'm always entertain!!!The staff here are supper nice and welcoming.The only issue I had was my rooms,I found something creepy crawler so they upgraded our room with better views which I really appreciate a lot.Thank you Magestic Elegance staff, you guys are the best!!

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 3, 2018 by Customer care

Dear Valued Guest, Firstly, I would like to thank you for sharing your experience here on Expedia. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. However, we deeply regret that you didn’t find the first room to your satisfaction. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Claris Espinal Customer Care Majestic Resorts

3 out of 5
Upon arriving, we were excited after being told we were being upgraded to premium service which included butler service and access to Majestic Mirage. Our butler finally arrived to show us to our room. On our way to the room, we realize that registration forgot to give us our wrist bracelet. Our butler got it for us but we had problems with it coming off the whole time we were there. Other than showing us where some of the restaurants were on the way to our rooms, the butler did not do much more for us. It was kind of a joke. The upgrade actually did not make much of a difference for us since we still had access to the shows at the Mirage and Colonial. We were also very disappointed to find out that the main large pool and the restaurant by the beach were under renovation. So we did not get the full feel of the resort. The hotel theater was also closed. We were not aware of the renovations prior to booking. If you are sensitive to cigarette or cigar smoke, this is not the resort for you. We could not get away form it. It would be great if the hotel had designated areas for smoking. Although the resort have many beautiful arears, the rooms are a bit dated. The staff work very hard and the activities and the entertainment were very good. The beach was amazing and very relaxing. We made the best of our time there especially at the beach.

Posted by , from Montclair, NJ on Oct 28, 2018

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Comment from Hotel Management

Oct 28, 2018 by Customer Care

Dear Sharon, Thank you for taking the time to share your rating regarding your recent stay with us. We delight that you appreciated our grounds and that you enjoyed our beautiful beach. However, we truly regret that you didn't find some of the facilities to your satisfaction. Please accept our apologies for any inconvenience you experienced during your stay. Please be assured that we have brought your comments to the immediate attention of Senior Management for review and improvement. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
Staff was fantastic! The rooms were always clean and great food choices.

Posted by , from Tennessee on Oct 22, 2018

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Comment from Hotel Management

Oct 23, 2018 by Customer Care

Dear Shannon, , Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed our tasty food and that you appreciated our staff. We hope to see you many more times for even more excellent vacation experiences. Warm Regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
,nice hotel, excellent staff good food nice restaurants i'll recommend it

Posted by , from miami on Oct 18, 2018

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Comment from Hotel Management

Oct 19, 2018 by Customer Care

Dear Diana, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed our restaurants through the resorts and that you appreciated the attentive service from our staff. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
Beautiful hotel even though we did experience a few power outages

Posted by , from Cleveland, Oh on Sep 20, 2018

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Comment from Hotel Management

Dec 3, 2018 by Customer care

Dear Geraldine, Firstly, I would like to thank you for sharing your experience here on Expedia. We are delighted to see that you enjoyed our beautiful hotel. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your suggestions and comments regarding the power outages. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Claris Espinal Customer Care Majestic Resorts

5 out of 5
We had a wonderful time at the resort !! The staff was very friendly and made our stay very relaxing ! They even decorated our room with balloons wishing my husband happy birthday. It was overall the best resort we have stayed! Definitely going back !!

Posted by , from New York on Sep 16, 2018

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Comment from Hotel Management

Sep 16, 2018 by Customer Care

Dear Pellumbesha, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed the attentive service from our staff. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
Nice hotel, clean, close to beach, pool bar and activities are great. Food was good. My only complaint is the room A/C never got cold, just stayed cool. I leave in South Louisiana and I'm used to sleeping with A/C keeping me comfortable at night. But I do highly recommend this resort. Our Butler, Victor, was very helpful. Pool bar, Maxima and her staff was great. Was glad to see Felix was still working there, he was our pool bar tender 5 years ago. Thanks, Majestic for helping make our 35th anniversary great.

Posted by , from Opelousas, Louisiana on Sep 13, 2018

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Comment from Hotel Management

Sep 14, 2018 by Customer care

Dear Donna/John, Congratulations on your 35th wedding anniversary and thank you for celebrating it here at Majestic Elegance. We are happy to see that you enjoyed our nice beach, food and entertainment choices. We are honored that you also mentioned your butler Victor, Maxima and Felix at the pool bar.We will let him know that you appreciated his service. However, we deeply regret that you didn’t find our maintenance service to your satisfaction. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Maintenance Manager for review and improvements. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Sincerely, Claris Espinal Customer Care Majestic Resorts

5 out of 5
What a wonderful resort filled with such attentive staff. The pool at the resort was never ending which was great because there was always a place to lay out and relax and swim. All staff was very courteous and attentive to my every need. Antonio in particular was our butler for the week and he checked in on us everyday to make sure we had plenty of water and drinks. He made our stay one to remember! The food was pretty good but definitely could use a little improvement, maybe add some more Spanish dishes. The room was spotless and loved the music and vibe of the resort. Will definitely be returning :)

Posted by on Sep 10, 2018

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Comment from Hotel Management

Sep 10, 2018 by Customer care

Dear Kristina, Thank you for taking the time to share your feedback regarding your recent stay with us. It is very important to us that every guest receives star treatment during their entire stay from our staff. We are honored that you also mentioned your butler Antonio and we will let him know that you appreciated his service. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this comment to the attention of the Executive Chef and Food & Beverage Manager for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Claris Espinal Customer Care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

  • Food and beverage restrictions apply
  • Taxes included
  • Gratuities included

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Punta Cana - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and scuba diving. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 4 conference rooms
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2008
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Flavours - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

See and See - This beach restaurant specializes in seafood and serves dinner only.

El Asadito - Overlooking the garden, this steakhouse serves dinner only.

Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, 3 tennis courts, basketball, volleyball, scuba diving, kayaking, parasailing, surfing, and water skiing.

The recreational activities listed above are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The full-service Majestic spa at Majestic Elegance Punta Cana - Luxury All Inclusive features a sauna, a hamman, mud bath and spa tub, as well as 10 massage/treatment rooms and a full menu of facials, body treatments, and beauty services. Massages on the beach are also offered.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Majestic Elegance Punta Cana
  • Majestic All Inclusive
  • Majestic All Inclusive Punta Cana
  • Majestic Elegance Luxury All Inclusive
  • Majestic Elegance Punta Cana Luxury
  • Majestic Luxury Punta Cana
  • Punta Cana All Inclusive Majestic
  • Punta Cana Luxury All Inclusive
  • Punta Cana Majestic All Inclusive
  • Punta Cana Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana All Inclusive
  • Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana
  • Majestic Elegance
  • Majestic Elegance Punta Cana Luxury All Inclusive

Promotions

Special Offer


Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24-hour room service, in-room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in-room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.


Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Golf Offer

Book a 5-night minimum stay in any room or rate category and receive 1 complimentary green fee at Punta Blanca Golf Course (per adult, per stay).


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Roundtrip golf course transportation included from hotel lobby to Punta Blanca Golf Course (5-minutes away). Use of golf cart not included (USD 45 per person surcharge). Elegance Club room category: 2 Green Fees per adult per 5 night stay. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.