4.2 out of 5

"Staff is very friendly. Variety of restaurants are fantastic! " More

By a verified traveler on Sat 14 Jul 2018

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Hotel Description

A luxury stay in Punta Cana awaits you at Majestic Elegance Punta Cana - All Inclusive. You'll be steps from Arena Gorda Beach and 2.9 km (1.8 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive resort include 6 restaurants, 2 poolside bars, and a full-service spa.

Plasma TVs with satellite channels are featured in all 597 rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium linens invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and rainfall showerheads. DVD players, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering at Majestic can include beachside massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Flavours, serves international cuisine and is open for breakfast, lunch, and dinner. With 15 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the 3 outdoor tennis courts and outdoor swimming pool. 7266 square feet (675 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include a casino, a nightclub, and free WiFi in public areas. Free hot/cold buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Punta Cana resort include Hard Rock Golf Club at Cana Bay and Iberostar Golf Course.

One Bedroom Suite with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Junior Suite Swim Up w/Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Colonial Junior Suite with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (with Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Junior Suite with Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Majestic Elegance Punta Cana - All Inclusive ratings based on 248 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Beautiful resort! Loved he swim up pool

Staff is very friendly. Variety of restaurants are fantastic!

Posted by on Jul 14, 2018

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Comment from Hotel Management

Jul 14, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5

The best hotel in the Dominican Republic

Pros: Everything
Cons: Nothing can be improved if anything I gave the room cleanliness pleasing because the jacuzzi was not clean, otherwise everything else was excellent.
Location: Swimming in the pools, beautiful ocean and white sand beach and any and everything you wanted to do inside of the water was readily available.
We had an awesome experience. Staff was very professional, friendly and accommodating. Entertainment was excellent and we had a blast everyday/night. There was always something to keep us occupied. Food was great, however I can not say enough about this hotel it was beautiful. We would most definitely recommend this hotel to anyone who visit Punta Cana. It was unbelievable we even had a butler. I never had a butler in my entire life and this guy (Santos) was excellent if there was anything that was needed he made it happen. The only issue we had was leaving to go home, we did not want to leave because we were enjoying everything and everyone including other guests that stayed at the hotel. We are definitely going to vacation at the same hotel again very soon.

Posted by on Jul 13, 2018

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Comment from Hotel Management

Jul 14, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We thank you infinitely for sharing with us, and with future travelers, such wonderful comments about your recent experience in our property. It is a pleasure to know that we have met your expectations and that you enjoyed our beautiful facilities and excellent service from our entire team, who are always focused on providing the best care. We assure you, we have immediately addressed the comments you shared regarding the housekeeping service with our management team as part of our continuous efforts to provide a consistent guest experience. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5
We had an amazing time. Definitely will be going back!!!

Posted by on Jul 9, 2018

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Comment from Hotel Management

Jul 11, 2018 by Customer Care

Dear Sheila, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

4 out of 5

Nice place to stay close to the beach

This was a nice hotel but I give it an average overall review for the following reasons: 1. The food is average especially when you eat there every day. Not a lot of variety that is really great. 2. They had strange hrs for the pools. They closed down at like 6pm which leaves about 3hrs of light. It wouldn’t be that bad but they also closed down the beach as well. 3. We got switched to a sister resort of theirs because our room was taken and the explanation wasn’t very helpful so we didn’t realize all of the perks that we should have had because of the change in resort.

Posted by on Jul 6, 2018

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Comment from Hotel Management

Jul 6, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. First at all, we would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Best regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5
The hotel is gorgeous and the staff goes above and beyond to make sure you have a great time

Posted by on Jul 1, 2018

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Comment from Hotel Management

Jul 2, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Best regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5

Majestic Elegance!

Beautiful hotel, lush grounds, delicious food and nice bars. Would stay there again!

Posted by , from NJ on Jul 1, 2018

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Comment from Hotel Management

Jul 4, 2018 by Customer Care

Dear Karen, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our delicious food selection, fantastic bars and more. We all look forward to your next visit to Majestic Elegance. Best regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5

Beautiful hotel

Great hotel ,after 3year when back and the experience was great,excellent staff,hotel is comfortable,food ,pool,and the entertainment crew was great,overall excellent experience, will recommend this hotel to all my friends and family

Posted by , from miami fl on Jun 28, 2018

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Comment from Hotel Management

Jun 30, 2018 by Customer Care

Dear Ignacio, Thank you for your kind review and for recommending Majestic Elegance to future travelers. It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Elegance for yet another wonderful stay, and it is such a joy to hear that you especially enjoyed our delicious food, nice pool areas and fun entertainment. We all look forward to your next visit to Majestic Elegance. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

5 out of 5

Going back next year!

Had an incredible time. The staff was very accommodating, shout out to Melaide and Evelyn they made our trip into an experience....thank you majestic staff we loved every minute!

Posted by on Jun 27, 2018

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Comment from Hotel Management

Jun 30, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are delighted to see that you enjoyed our resort. We appreciate you taking time to acknowledge our fantastic employees Melaide and Evelyn. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

1 out of 5

Hot and humid room

You might want to read this before booking. Being from the coast of southeast Texas we are used to the humidity and heat. Nothing is worst than trying to sleep in a room and can’t sleep because your sweating. We told the concierge about the air conditioner not working on day one. Was told someone was going to look into it. It was never looked at so each day we reminded them about it. Never was repaired so we just dealt with it. Then on the final day we got up to get packed and shower up and prepare for our flight home to find out we had no hot water and our ceiling was leaking. Once again went to the customer service desk to let them know. Was told again someone would come look at it. The problem like I mentioned was the fact of trying to get ready to depart. So now that you know these facts let me tell you about our arrival. We arrived with a group of friends and was told we booked a separate location than what they did and had to upgrade to a different location of the resort which was the Elegance Club. So in order to be able to be with our group and have all the extras that we thought had already paid for we had to pay an extra $480. Understanding that we have made a mistake upon booking we accepted this but was not prepared for all the issues we had with the room and felt this could have been fixed by the resort but was always put off and that someone would “look into it”. I would not stay here again and would not recommend this resort to anyone.

Posted by on Jun 25, 2018

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Comment from Hotel Management

Jun 30, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are truly saddened to see that this was your impression of our fine resort and that we were unable to make it up to you while you were still here with us. Please accept our apologies, on behalf of all of us here at Majestic, for any inconvenience you experienced during your stay. We have noted all your comments and would like to assure you that these are matters that we take very seriously. We follow very strict procedures throughout our resort. Our goal is to provide for each of our guests a fantastic visit and incredible memories and I regret that we did not accomplish this for you.I have brought your comments to the immediate attention of the General Manager for review and improvement. In addition, we will continue with training and developing the work of our associates to ensure that they are always able to satisfy our guests’ expectations. We sincerely hope that you will provide us with an opportunity to redeem ourselves, and prove to you that this experience does not correspond to our service standards, by visiting us again in the not too distant future. With warm regards, Lisbeth Aponte Customer Care Majestic Resorts

3 out of 5
Room was great. Private butler was fantastic. But the resort didn’t have much for adults to do. All inclusive shouldn’t be penalized for wanting just adults. Restaurants were alright. Nothing to rave about.

Posted by on Jun 24, 2018

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Comment from Hotel Management

Jun 24, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We hope you will give us another chance to do everything in our power to make it up to you on your next visit. Sincerely, Isadora Reyes Customer Care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Punta Cana - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and scuba diving. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 4 conference rooms
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2008
  • Breakfast available (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free WiFi
  • Children's pool
  • Lazy river
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Flavours - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

See and See - This beach restaurant specializes in seafood and serves dinner only.

El Asadito - Overlooking the garden, this steakhouse serves dinner only.

Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, 3 tennis courts, basketball, volleyball, scuba diving, kayaking, parasailing, surfing, and water skiing.

The recreational activities listed above are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The full-service Majestic spa at Majestic Elegance Punta Cana - Luxury All Inclusive features a sauna, a hamman, mud bath and spa tub, as well as 10 massage/treatment rooms and a full menu of facials, body treatments, and beauty services. Massages on the beach are also offered.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Majestic Elegance Punta Cana
  • Majestic All Inclusive
  • Majestic All Inclusive Punta Cana
  • Majestic Elegance Luxury All Inclusive
  • Majestic Elegance Punta Cana Luxury
  • Majestic Luxury Punta Cana
  • Punta Cana All Inclusive Majestic
  • Punta Cana Luxury All Inclusive
  • Punta Cana Majestic All Inclusive
  • Punta Cana Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana All Inclusive
  • Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana
  • Majestic Elegance
  • Majestic Elegance Punta Cana Luxury All Inclusive

Promotions

Special Offer


Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24 hour room service, in room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.


Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.