4.3 out of 5

"I really enjoyed my stay at Majestic Elegance. As my first resort experience I can say I will stay at other resorts from now on. The place was beauti ... " More

By a verified traveler on Fri 24 Aug 2018

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Hotel Description

4.5-star beachfront property near Arena Gorda Beach

Beachfront retreat

Within 6 miles (10 km) of this Punta Cana property, you'll find Arena Gorda Beach and Hard Rock Golf Club at Cana Bay. Iberostar Golf Course and Punta Blanca Golf Course are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and barbecue grills are available on site.

Free Internet, jetted tubs

Boasting jetted bathtubs, the 597 guestrooms also offer free WiFi and free minibar items. Other amenities include free wired Internet, balconies or patios, and plasma TVs with satellite channels.

Junior Suite (with Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club One bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Majestic Junior Suite Swim Up w/Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Elegance Punta Cana - All Inclusive ratings based on 270 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (136) Couples (10) Family (2)
5 out of 5
grounds kept excellent. clean and staffed well. staff had great attitude towards guests. beach and water very clean. trouble with building and room, service, markers.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 15, 2019 by Customer care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our friendly staff. We would like to extend our apologies for any inconvenience you experienced during your stay. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Sincerely, Claris espinal Customer care Majestic Resorts

5 out of 5
Emmanuel, our Butler was excellent. He was always on call and helped with anything we needed. He was awesome.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 13, 2019 by Customer care

Dear Valued Guest, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. We are honored that you also mentioned your butler Emmanuel and we will let him know that you appreciated his service. We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future. Sincerely, Claris espinal Customer care Majestic Resorts

3 out of 5
Our check in person Ricky was arrogant and even asked us for a tip.what a way to start the trip

Posted by on Feb 8, 2019

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Comment from Hotel Management

Feb 12, 2019 by Customer care

Dear BA, Thank you for taking the time to share your feedback regarding your recent stay with us. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received from our staff members. We strive to provide for our guests an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn't feel you were treated in this manner. We have forwarded your comments to the immediate attention of our Front Desk Manager for review and improvement. Once again, we are very sorry if we failed to meet your expectations. However, I sincerely hope that you will provide us with an opportunity to redeem ourselves, and prove to you that this experience does not correspond to our service standards, by visiting us again in the not too distant future. Sincerely, Claris espinal Customer care Majestic Resorts

5 out of 5
Amazing beach! Great variety of food and restaurants. Staff is friendly, happy, always singing. Clean, huge rooms with jetted tubs. Plenty of chairs and cabanas. This place is huge and even at full capacity, we never felt crowded and had space to move around. We have been to many resorts and by far this is now our new favorite. Worth every penny!!! Can't wait to go back next year!

Posted by , from Maine on Feb 6, 2019

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Comment from Hotel Management

Feb 7, 2019 by Customer care

Dear J, On behalf of the Majestic Elegance team, we would like to thank you for sharing your memories of your fantastic time here with us. Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Claris espinal Customer care Majestic Resorts

5 out of 5
It was clean the beach was amazing the room was clean and beautiful, and the staff at the hotel were very attentive to all your needs. My husband and I will definetly go back, and refer this hotel to our friends and family.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Customer Care

Dear Valued Guest, Thank you for your kind review and for recommending Majestic Elegance to future travelers. It is a pleasure to know that you enjoyed our beautiful grounds, beach and attentive service from our staff. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm Regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 28, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
This is the nicest resort I've ever stayed in. It's a luxury resort with all the amenities to spoil you. The staff was so friendly and welcoming. We stayed 6 nights and every day there we fun things to do if we chose to and evenings with entertainment. We will return someday.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Jan 30, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic and it is for all of us such an honor and joy to read that this has been one of your most favorite stays. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
The best animation staff, great shows, gorgeous resort, no Complaints at all. Pool is beautiful, I had a great time

Posted by , from Bronx, NY on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Customer Care

Dear Andrew, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed our beautiful grounds and pool areas and that you appreciated our staff. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

3 out of 5

Posted by on Dec 8, 2018

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Comment from Hotel Management

Dec 8, 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Valeri Rustan Customer Care Majestic Resorts

4 out of 5
I love this resort,there's always something to do everyday from excursion to live performance and disco,I'm always entertain!!!The staff here are supper nice and welcoming.The only issue I had was my rooms,I found something creepy crawler so they upgraded our room with better views which I really appreciate a lot.Thank you Magestic Elegance staff, you guys are the best!!

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 3, 2018 by Customer care

Dear Valued Guest, Firstly, I would like to thank you for sharing your experience here on Expedia. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. However, we deeply regret that you didn’t find the first room to your satisfaction. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Claris Espinal Customer Care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

  • Food and beverage restrictions apply
  • Taxes included
  • Gratuities included

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Punta Cana - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and scuba diving. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 9:30 AM to 11:30 AM.

Flavours - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

See and See - This beach restaurant specializes in seafood and serves dinner only.

El Asadito - Overlooking the garden, this steakhouse serves dinner only.

Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, 3 tennis courts, basketball, volleyball, scuba diving, kayaking, parasailing, surfing, and water skiing.

The recreational activities listed above are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The full-service Majestic spa at Majestic Elegance Punta Cana - Luxury All Inclusive features a sauna, a hamman, mud bath and spa tub, as well as 10 massage/treatment rooms and a full menu of facials, body treatments, and beauty services. Massages on the beach are also offered.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Majestic Elegance Punta Cana
  • Majestic All Inclusive
  • Majestic All Inclusive Punta Cana
  • Majestic Elegance Luxury All Inclusive
  • Majestic Elegance Punta Cana Luxury
  • Majestic Luxury Punta Cana
  • Punta Cana All Inclusive Majestic
  • Punta Cana Luxury All Inclusive
  • Punta Cana Majestic All Inclusive
  • Punta Cana Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana All Inclusive
  • Majestic Elegance All Inclusive
  • Majestic Elegance Punta Cana
  • Majestic Elegance
  • Majestic Elegance Punta Cana Luxury All Inclusive
  • Majestic Elegance All Inclusive All-inclusive property
  • Majestic egance Inclusive inc

Promotions

Special Offer


Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24-hour room service, in-room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in-room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.


Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Golf Offer

Book a 5-night minimum stay in any room or rate category and receive 1 complimentary green fee at Punta Blanca Golf Course (per adult, per stay).


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Roundtrip golf course transportation included from hotel lobby to Punta Blanca Golf Course (5-minutes away). Use of golf cart not included (USD 45 per person surcharge). Elegance Club room category: 2 Green Fees per adult per 5 night stay. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.