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Paradisus Palma Real Golf & Spa Resort All Inclusive

4.5-star property
Playa de Bávaro, Punta Cana, La Altagracia 1-855-201-7819

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4.0 out of 5
Very good!
See all 24 Travelocity Reviews

"We were upgraded to Melia Grand Reserve it was excellent " More

By a verified traveler on Tue 23 Mar 2021

Points Of Interest

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Hotel Description

4.5-star luxury property near Palma Real Shopping Village, connected to a shopping center

Beachfront retreat

Within a 15-minute walk of the property, you'll find Los Corales Beach and Palma Real Shopping Village. Bavaro Beach and Cortecito Beach are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and an attached winery. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 554 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, pillowtop beds, and plasma TVs with cable channels.

Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

Bed Count 1 King Bed Maximum Occupancy 4 Max
$466* Per night/room Jul 1 - Jul 2

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

The Reserve Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Reserve Deluxe Ocean Front Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Reserve Two Bedroom Deluxe Master Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Paradisus Palma Real Golf & Spa Resort All Inclusive ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Paradisus Palma Real Golf & Spa Resort All Inclusive

Everyone (14) Couples (4) Family (3)
2 out of 5
Very disappointed of this place, the beach was full of seaweed, service was bad. People are very rude hard to find nice people. It was our first time in Punta Cana, not happy at all.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 10, 2021 by Guest Service Center Management

Dear Guest, First of all, we would like to thank you for choosing us as your vacation destination. However, please accept our apologies for the situations you experienced with the service provided by our staff. We strive to provide an excellent vacation to all our guests, and we are concerned that we have not met your expectations. Our resort has always been known for excellent customer service, and we can assure you that it is not our standard. Regarding the presence of algae, unfortunately, this natural phenomenon affects all the beaches of the Caribbean and we have put in place a daily cleaning system to minimize its impact. In this regard, we will follow up on your remarks about the beach, and strengthen our daily cleaning procedures. We hope to get the chance to welcome you back again, to redeem your current experience. Kind regards,

5 out of 5
We were upgraded to Melia Grand Reserve it was excellent

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 25, 2021 by Guest Service Center Management

Dear Guest, We are glad to notice that you enjoyed yor stay at our sister hotel and appreciate that you shared your experience. We are looking forward to welcoming you back soon. Kind regards,

5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Guest Service Center Management

Dear Guest, Thank you very much for staying at Paradisus by Melia Palma Real. We're glad that you enjoyed your stay and are looking forward to receive you soon again. Kind regards,

3 out of 5
Nice place but worn out! Lots of things didn’t work In our 1 bedroom unit - Neither TV & multiple lights. There was no microwave and no plates or utensils in kitchen. Disappointing.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Guest Service Center Management

Dear Guest, Thank you for your honest feedback. We hope you spent despite of that a pleasant time at our resort. We are sorry to hear that your room has not met your expectations, for which we reiterate our excuses and assure you that we will share your comments with the departments in charge to ensure the proper maintenance and care of our rooms. We sincerely hope that the circumstances above mentioned do not deprive us of the pleasure of welcoming you again in a future occasion. Sincerely,

5 out of 5
Excellence in service outstanding restaurants awesome staff.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 27, 2019 by Guest Service Center Management

Dear Guest, Thank you very much for your review. We love to know that you spend a great time at our resort, enjoying a good service and excellent restaurants. We look forward to welcome you back soon. Warm regards

1 out of 5
Property is VERY clean. However, we waited over 1.5 hours after check-in for our rooms to be ready. Very commercialized, staff did not seem to care to give a personalized experience.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 17, 2019 by Guest Service Center Management

Dear Guest, Thanks for your feedback and the time you invested to share your experience with us. Furthermore, your words regarding our team surprise us, since they are known for their kind and friendly attitude. Rest assured, we will share your remarks with all the departments involved. Hopefully, we will have another opportunity to welcome you and offer you an unforgettable experience. Warm Regards

3 out of 5
Pros- in general nice property. Looks decent and large. Lots of areas for beach and pool. Cons- sales people in hotel and outside of hotel. Jesus they harass you non stop. How many people selling dolphin tours do I need to say no to in order to stop being asked. One night they let the vendors selling stuff in i say no they still insist I continue with no and they try everything to drag you over. Had to avoid lobby rest of the night. It’s so bad you see them near the pools and just avoid walking that way. The beach people they can’t control since it’s public but they will harass you even worse you literally have to ignore them or tell them to pound sand. The food......pretty bad border line criminal. The restaurants are ok with rare being the best. Even the royal suites restaurant was sub par with food coming cold on the inside. 90% of the buffet food was cold every single day. This included breakfast, lunch, dinner. I would get there when they first open stuff would still be cold. Not even like warm just cold. Cold eggs, cold French toast. Cold steaks, cold everything except dessert. The desserts are hidden behind a glass case so you have to ask someone if their there for them..... weird but ok. Well the desserts are all Luke warm it’s bizarre and for most part aren’t very good. I’m sure people got sick from this. Food was disappointing. The rooms- first room was a master suite. Terrible either trucks parked in front of room.

Posted by on Sep 15, 2019

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5 out of 5
The property is beautiful and extremely clean,breathtaking views.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 11, 2019 by Guest Service Center Management

Dear Guest, Thank you very much for choosing us as your temporary home. It's great that you like our property, cleanliness and the views. We hope you enjoyed your vacations. We look forward to welcome you back. Best wishes,

5 out of 5
We really enjoyed the evening entertainment. Every night there was a different show and the performers were excellent. Otherwise, all staff were very friendly and helpful.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Guest Experience Director

Dear Guest, We appreciate your amazing feedback. It pleases us to hear you enjoyed your trip and appreciated our entertainment and the friendly and helpful attitude of our team. Thanks for visiting us. We look forward to welcome you back at Paradisus Palma Real. Warm Regards, Guest Experience Director

4 out of 5
MY girlfriend and I had an overall great experience at this gorgeous resort. The resort and rooms were amazing and we had no complains. We had the Royal Service and assigned Felix who helped us out with all our reservations and needs. Felix was extremely nice and helpful with whatever we needed. This trip we celebrated my girlfriend's birthday and our 2 year dating anniversary. On the day of my girlfriend's birthday, Felix reserved us a cabana by the royal service pool, which he decorated and had a chilled champagne bottle for us. Back in the room, he also decorated the room and got her a cake with another bottle of champagne. Thank you Felix for making our vacation extra special.  We did have a couple criticisms about the resort. As I do understand they cater to the guests and provide a zen experience for guests. However, we felt like they should have music playing by the pool. Even a simple tropical instrumental would be nice to enjoy while sitting by the pool. They did have entertainment on certain days during the afternoons by the pool. Also, not all days they had Dominican food available. Everyday they had Indian food at the buffet, I feel like Dominican food is the one that should at the buffet daily. The restaurants were good but kind of hit or miss. Bana and Aqua were our favorites! The food was delicious and the service was even better. Rare and Vento, we didn't have the best experience. Overall, the food was good with great service.  We did experience some great s

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Guest Experience Director

Dear Guest, It is truly a pleasure to read your amazing review and realize what an outstanding experience you and your girlfriend had at Paradisus Palma Real. We are delighted to hear of the personalized assistance and kind attitude of Félix. He is truly a gem and we will gladly share your lovely words with him. Thanks for your suggestions regarding music at the pool and Dominican food at the resort. Rest assured, we will take in consideration your valuable remarks in order to improve our services. We count ourselves lucky for guests like you and look forward to welcome you back at Paradisus Palma Real. Warm Regards, Guest Experience Director

About the Paradisus Palma Real Golf & Spa Resort All Inclusive

Location Playa de Bávaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to 27-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • All available beverages included
  • Golf included
  • Golf - number of holes 27
  • Room service not included
  • Golf - green fees included
  • Scuba diving lessons not included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included

Property Features

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Paradisus Palma Real Golf & Spa Resort All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 554 guestrooms or units
  • 3 levels
  • 11 dining venues
  • 3 bars on the beach
  • 4 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • 31754 sq ft of conference space
  • 2950 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Winery on site
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (19.1 km / 11.9 mi)
  • Property shuttles: Free area shuttle, beach shuttle, and shopping center shuttle

Room Amenities

Paradisus Palma Real Golf & Spa Resort All Inclusive offers 554 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations have separate dining areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Naos - This poolside buffet restaurant specializes in international cuisine. Open 24 hours.

Palazzo - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tokimeku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sal Steak Cave - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Winery - This wine bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 5 outdoor swimming pools and 7 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive nearby
  • Golf driving range on site
  • Safari nearby
  • Golf lessons on site
  • Golfing on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Fitness classes on site
  • Sailing on site
  • Segway rental/tour nearby
  • Scooter/moped rentals nearby

Spa Services

YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Paradisus Golf
  • Paradisus Palma Real All Inclusive
  • Paradisus Palma Real Golf
  • Paradisus Real
  • Paradisus Real Palma
  • Paradisus Palma Real Golf Resort All Inclusive Punta Cana
  • Paradisus Palma Real Golf Resort All Inclusive
  • Paradisus Palma Real Golf All Inclusive Punta Cana
  • Paradisus Palma Real Golf Spa Resort All Inclusive
  • Parasus Palma Real Inclusive
  • Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.