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Paradisus Palma Real Golf & Spa Resort All Inclusive

Property class: 5 and above
5-star luxury property near Cocotal Golf and Country Club, connected to a shopping center

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

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11 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Suite Ocean Front | Beach/ocean view
Grand Room (The Reserve Adulst Only, Ocean Front) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All Inclusive
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Master Suite Deluxe

Master Suite Deluxe | 1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Deluxe

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1367 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Surprise my Stay

Garden view

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

The Reserve Presidential Suite Ocean Front Adults Only | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Presidential Suite Ocean Front Adults Only

  • Ocean view
  • 1800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

8.0 out of 10
Very good
(8 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

9.2 out of 10
Wonderful
(7 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 1886 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

8.8 out of 10
Excellent
(39 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Room (The Reserve Adulst Only, Ocean Front)

Grand Room (The Reserve Adulst Only, Ocean Front) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Grand Room (The Reserve Adulst Only, Ocean Front)

  • Ocean view
  • 812 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room (Deluxe)

Junior Double Room (Deluxe) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Double Room (Deluxe)

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

8.4 out of 10
Very good
(36 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

Uvero Alto
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 2,278 reviews
$417 nightly
The price is $417
May 11 - May 12
Total with taxes and fees
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

About the neighborhood

Punta Cana

Beachfront retreat .With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Fun Republic - 12 min walk - 0.7 miles
  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪Veranda - ‬16 min walk
  • ‪Oceana Restaurant - ‬1 min drive

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

5-star luxury property near Cocotal Golf and Country Club, connected to a shopping center
Some rates at Paradisus Palma Real Golf & Spa Resort All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 600 guestrooms or units
  • 3 levels
  • 16 buildings
  • 8 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • Meeting rooms
  • 69277 sq ft of conference space
  • 6436 sq m of conference space
  • Built in 2005
  • Winery on site
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 600 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Private beach nearby, white sand, free beach shuttle, sun loungers
Paradisus Grand Cana - All Suites - All Inclusive
Bávaro
  • Pool
  • Spa
  • All Inclusive
  • Pet friendly
4.2 out of 5, Very Good, 1,330 reviews
$334 nightly
The price is $428
May 4 - May 5
Total with taxes and fees
Paradisus Grand Cana - All Suites - All Inclusive

Property amenities

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Mini golf
  • Optional golf privileges
  • Padel
  • Piano
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 5490 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5490 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

How close is Paradisus Palma Real Golf & Spa Resort All Inclusive to the airport?

Paradisus Palma Real Golf & Spa Resort All Inclusive is 11.3 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on May 3, 2026 start from $486, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus Palma Real Golf & Spa Resort All Inclusive.

How close is Paradisus Palma Real Golf & Spa Resort All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Paradisus Palma Real Golf & Spa Resort All Inclusive offer free breakfast?

Paradisus Palma Real Golf & Spa Resort All Inclusive does not offer free breakfast.

Is there a casino at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Paradisus Palma Real Golf & Spa Resort All Inclusive?

This property offers free self parking.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a pool?

Paradisus Palma Real Golf & Spa Resort All Inclusive features 11 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy Ayurvedic treatments, body wraps, and mani/pedis.

How close is Paradisus Palma Real Golf & Spa Resort All Inclusive to downtown Punta Cana?

Paradisus Palma Real Golf & Spa Resort All Inclusive is 8.8 mi away from Punta Cana.

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 989 out of 1561 reviews
Rating 8 - Good. 262 out of 1561 reviews
Rating 6 - Okay. 151 out of 1561 reviews
Rating 4 - Poor. 73 out of 1561 reviews
Rating 2 - Terrible. 86 out of 1561 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Stayed 4 nights in Feb 2026

6/10 Okay

Tiffany

Disliked: Staff & service, amenities
Disappointing Experience — Reserve Upgrade Not Worth It Where do I even begin. I am genuinely confused as to how this resort has received such glowing reviews, with “lackluster” being the most consistent theme throughout my stay. Despite my room being ready, I waited nearly an hour in the Reserve lobby while the front desk agent assisted multiple other guests. The check in experience set the tone for what was to come. The Kanna / private members-only area is visually appealing, but unfortunately it highlights how underwhelming the rest of the property is by comparison. I paid $575 to upgrade to The Reserve, and upon arrival, seriously considered leaving altogether. My first experience with a Reserve-only restaurant was shockingly bad. The host appeared visibly annoyed by my presence, and after being seated, no one approached me for an extended period of time. The food was genuinely inedible. I initially tried the buffet, couldn’t stomach anything, and then ordered from the menu hoping for improvement. It wasn’t. The salad was soggy and unappetizing, and the gazpacho was equally unpleasant. The two Reserve-only pools were extremely secluded and had no bar service, which made the upgrade feel pointless. Ironically, the large adults-only pool with a swim-up bar was accessible without any Reserve upgrade and was far superior. After exploring the property, I immediately returned to the Reserve lobby to ask about a refund and potentially changing resorts. While the hotel did agree
Stayed 5 nights in Jan 2026

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had a great time, but it wasn’t without some issues. We were there for a girl’s trip and had requested a room with two beds. We were given one king bed and they said they didn’t have a room with two beds to accommodate us although it didn’t seem like the resort was at full capacity. The front desk said they would send an extra bed which they did not. After we gave up on that, it took four phone calls and a walk to the front desk to get bedding for the pull out sofa. Also, the app never worked for us with our reservation information. Lastly, as an Expedia booking, we were supposed to get a bottle of wine and welcome amenities which we didn’t receive. The service is very hit or miss here. The entertainment is also minimal and we had no idea what the schedule was since the app didn’t work. There was also no waiter service around the pool or beach. As for the great stuff, the resort and the beach are well kept and clean. The beach and the chair selection was great. The food at the buffet was very good as were the Mexican and Steakhouse restaurants. We didn’t have an issue with reservations, but the day we arrived they were full. After that, as long as you book a day in advance there were options. Overall, the food and beach are great and if you are looking for a relaxed atmosphere and are good on your own to figure everything out, this place is great. If you are looking for great service, this may not be the place for you.
Stayed 4 nights in Jan 2026

4/10 Poor

Paul

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort! The staff is very friendly, the room was spacious and clean, and the pools and sun decks were plentiful. Overall, a great vacation. My only suggestion is to update the cardio equipment in the fitness room. The treadmills are very old and stop frequently. The spin bikes are also well worn and do not have much resistance. Otherwise, a fabulous trip!
Stayed 4 nights in Dec 2025

10/10 Excellent

Garvan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff! Staff were quick and responsive to our needs. The property is clean and the room we stayed in was very roomy!
Stayed 1 night in Dec 2025

10/10 Excellent

amanda

Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Salome

Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Arianna, Miami

Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked this trip with my daughter for a quick getaway and booked a junior swim up suite for 4 nights through Expedia. Words cannot describe how frustrated I am with our experience. We took the first flight out of our hometown airport hoping to spend the entire first afternoon in the sun. That did not happen because our room was supposed to be ready no later than 3pm the day of check in. We got the run around after I refused to take two twin beds that we were being offered by the front desk so I feel like I was “black listed” by the front desk team as a result. It took hours to get our room despite having a butler (whom was not able to effectively execute on any request I had for her). It wasn’t until a concierge manager noticed us waiting in the lobby and commented how long we were waiting did we get our room. He took matters into his own hands and personally walked us to our room and I was so grateful. He apologized for the room check in issues but I got no real explanation as to what happened. As an Expedia member I was told early check in would be an option- again didn’t happen for us. My room wasn’t cleaned for two days and I was told it was as because I didn’t ask for it to be cleaned by pushing the button near the front door. Had my check in experience been handled properly I would have known this button needed to be switched on. The front desk team continued to be an issue during my entire trip.
Stayed 4 nights in Dec 2025

6/10 Okay

Saori

Traveled with family
Liked: Cleanliness, property conditions & facilities
The swimming pool was lap awesome. Never crowded - I think I swam about 3 miles during my stay. Food was B / B-. Dinner Restaurant booking was ridiculous using 2 kiosks - and not off an app. We went to town and enjoyed. Summary - Xmas gala dinner was not good. Japanese was not good. Italian was ok. Mexican was < ok. We asked for the hair dryer first day. It never showed - and we requested everyday for 5 days. Each time they said 5 minutes. Hm. You should all pack one ! But our kids enjoyed - the beach the pool and activities.
Stayed 6 nights in Dec 2025

10/10 Excellent

Manlu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool is very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine, Carney

Stayed 4 nights in Dec 2025

10/10 Excellent

Lenin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff and grounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Geidy

Stayed 2 nights in Nov 2025

4/10 Poor

Saumil

Stayed 5 nights in Dec 2025

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities
This place is very nice! The rooms are clean and people are very polite and friendly. The food is not the best, but overall its worth coming back. I find Mediterranean restaurant is the best from all of the other restaurants.
Stayed 4 nights in Dec 2025

10/10 Excellent

Desiree

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The hotel was in tip top shape.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sakshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff is amazing
Stayed 5 nights in Dec 2025

6/10 Okay

Jinna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we had a good stay but there are areas that could’ve been improved. Our biggest complaint was the closing time for the pools (7pm). Due to jet lag, we often woke up later in the day which left us with less time to swim. The early closing time for the pools added pressure and made it hard to fully relax. Letting people swim until at least 10-11pm would’ve greatly improved our experience. Secondly, the quality of the food and drink was extremely average and could’ve been improved.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Jullia Moreira Dos

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Here you go, corrected and smooth in past tense: The hotel and room were very beautiful and clean. However, as a Black couple, we experienced racism and discrimination, which was disappointing. The food was not very good and options were limited outside of dinner. Also, many people on the beach tried to scam or overcharge.
Stayed 5 nights in Dec 2025

8/10 Good

Michael L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. The entire resort was beautiful and well maintained.
Stayed 5 nights in Dec 2025