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"Excellent service would sray there again " More

By a verified traveler on Thu 22 Jun 2023

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Hotel Description

4-star beachfront property near Bavaro Beach

Beachfront retreat

You'll find Cabeza de Toro Beach and Bavaro Lagoon within 2 miles (3 km) of this property. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).


This all-inclusive property features a private beach, a golf course, and a full-service spa. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$172* Per night/room Sep 27 - Sep 28

Privileged Family Deluxe Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite Single

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Premium Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Privileged Romance Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privileged Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Catalonia Punta Cana - All Inclusive ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Catalonia Punta Cana - All Inclusive

Everyone (4) Couples (2) Family (3)
2 out of 5
Rooms are oldest and the space in the shower is limited and very small need remodeling, A/C not work

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 19, 2023 by Catalonia Bavaro Beach Resorts

Dear Ramon,First of all, allow us to thank you for the opportunity you have given us to serve you and share with us your days of rest. We are very pleased to know that the attentions of our staff was up to your expectations, of course we will share your great appreciation with our colleagues. On the other hand, we are very sorry if the room you were assigned was not to your total satisfaction. We take this opportunity to apologize for this and the other details you mention. For this reason, we have notified each departmental head of the points you have identified in order to implement the necessary improvements and prevent these situations from recurring. Once again, thank you very much for letting us know your concerns, receiving feedback from our guests is always good as it helps us to improve in important areas of opportunity. We hope you give us another opportunity to serve you. Best regards,Social MediaCatalonia Punta Cana Golf & Casino Resort.

5 out of 5
Excellent service would sray there again

Posted by on Jun 22, 2023

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Comment from Hotel Management

Jun 22, 2023 by Catalonia Punta Cana Golf & Casino Resort

Dear Mr. Lenin Fernando, We sincerely appreciate your kind words and your appreciation of our excellent service. We are delighted to hear that your stay with us was satisfactory and that we are meeting your expectations. Your satisfaction is our top priority and knowing that you would stay with us again is the best compliment we could receive.We take pride in delivering quality service and making your experience memorable. Our team strives to exceed your expectations and ensure that every aspect of your stay is exceptional.Thank you for choosing to stay with us and for your preference. We look forward to welcoming you back in the near future.Thank you once again for your kind feedback and for choosing our establishment as your preferred destination!Sincerely,Social MediaCatalonia Punta Cana Golf & Casino Resort

5 out of 5
I had and amazing time, I was celebrating my 30th birthday. Didn’t want to leave and all the staff members where super nice our room service lady Delia was great put a smile on my face everyday.Will definitely go again.

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 9, 2023 by Catalonia Punta Cana Golf & Casino Resort

Dear Omar,Thank you for your kind and sincere comments. Your words and consideration of our hotel honor us.It is a pleasure to know that you have fully enjoyed your vacation at Catalonia Punta Cana. Even more, of the kind and personalized treatment you have received from our team. I assure you that I will share your words with our entire team, especially Delia who will be proud of their hard work.Thank you for being part of our family. We look forward to welcoming you back in the near future.Best regards,Social Media Catalonia Punta Cana Golf & Casino Resorts

4 out of 5
The property is beautiful. Easy access to the beach. The covered walkways between buildings were great for getting out of the sun while walking from the room to the pool, beach, lobby. We were on the 3rd floor in a privileged room and the stairs can be exhausting after a day in the sun so a first floor room might be more ideal if stairs are an issue. The beach towel system was frustrating. We arrived around 3:00 the first day and they were out of towels for the day. So we were unable to swim until the next day. Also the practice of guests reserving beach/pool chairs for days at a time is frustrating but we just planned ahead and joined the game in order to have a shady spot. The restaurant and grounds staff were very friendly and helpful. Only complaint was the lack of cleanliness by guests in the villa stairways. Empty cups, plates, and trash remained on the stairs for days. Housekeeping was spotty- good some days, other days no one came when we requested fresh towels. More details on amenities would be nice. We found things on accident rather than being told about them. Those things could be added to the QR code info. Booking specialty restaurants was easy online. Meals/service in these restaurants were good. The chat feature was also helpful when we were unable to reach the front desk by phone. The spa was amazing. Best massage I’ve ever had. Overall it was a great stay at a mid-level resort with a few small issues, but a peaceful relaxing vacation.

Posted by , from Grand Rapids on Apr 22, 2023

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Comment from Hotel Management

Apr 25, 2023 by Catalonia Punta Cana Golf & Casino Resort

Dear Mrs. Pamela Shoemaker,Thank you for taking the time to share your experience with us. We are thrilled you enjoyed the beautiful property, easy beach access, and covered walkways.We are grateful for your feedback on the situations that have been an inconvenience to your experience. We understand how frustrating it can be, and we will work to improve the system and ensure that all guests have access to towels and chairs.We also like to take this opportunity to offer our sincerest apologies and assure you that we will address these issues with our team and make sure they are rectified.On the other hand, we are pleased to hear that you found the staff friendly and helpful. And you enjoyed the specialty restaurants and spa. We will continue to provide excellent service and amenities to our guests.We hope you will visit us in the future to see the changes we have implemented based on your feedback. Thank you for choosing our resort for your peaceful and relaxing vacation.Best regards,Best regards,Social MediaCatalonia Punta Cana Golf & Casino Resort

4 out of 5
Excellent service. Reasonable for the price. Everything that we expected.

Posted by , from CABO ROJO on Apr 3, 2023

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Comment from Hotel Management

Apr 4, 2023 by Catalonia Punta Cana

Dear Mrs. Karen, It is a pleasure to receive these comments about your recent stay and confirm that we have met your expectations. Also, we are grateful for the time you took to post your experience. You will have noticed that the satisfaction of our guests is our principal goal. We will continue to make improvements so that on your next stay, we will meet all your expectations and provide you with an excellent experience in each aspect.We look forward to welcoming you shortly to your home in the Caribbean. Best regards, Social MediaCatalonia Punta Cana Golf & Casino Resort

1 out of 5
This certainty was not a 4.7 plus resort. When we arrived at the resort we were ignored by every staff personnel that we encountered, keeping in mind we speak fluent Spanish. After 40-45 minutes we were acknowledged and checked in. During this time they introduced us to a gentleman whom told us more in depth about the resort and even offered to take us to a personal breakfast in the morning, wow now that’s service. The more my wife and I talked the next morning about waiting till 0900 for our guide to pick us up we decided to cancel. I called the front desk and was told no one would have offered us this deal. We went to our all inclusive breakfast that was part of the Travelocity deal. We went to the reception center after breakfast to again talk to someone and again was told that no one from the resort would have offered us this deal (I pointed out the people that was dressed in the same uniform of the person who offered us the meal). Bang! It occurred to us that this was going to be sales pitch to join there Exclusive Club. Everyone dressed in the dark blue polo’s treated us like criminals from that point on! Disgusting! We ran into many couples during our trip and they too were offered this free breakfast only to find out that it was a sales pitch and not the resort treating anyone like a VIP Guest. They too were very unhappy with the bait and switch. The food in the inclusive dining areas was mediocre at best, the free drinks were awful, watered down! Terrible trip

Posted by on Mar 5, 2023

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Comment from Hotel Management

Apr 17, 2023 by Catalonia Punta Cana

Dear Paul,We are grateful for the time you have taken to detail your recent stay. We are very concerned about receiving this type of feedback. We offer our sincerest apologies for each of the points you made in your comment. This is definitely not the experience with which we want to be remembered by our guests. We have forwarded your comment to those in charge of the corresponding areas so that the necessary actions can be taken and in this way, we ensure that we don't repeat the same mistakes.In any case, we will reinforce our standards, the last thing we want is to lose a guest who has already decided to come back to us. We really hope you will give us the opportunity to serve you once again, we will be very happy to receive you again.Yours sincerely, Social MediaCatalonia Punta Cana.

5 out of 5
My Family and I really enjoyed our stay at Catalonia. The facilities were beautiful, the staff was very friendly and accommodating and we truly enjoyed the variety of food available throughout the day. Our experience was remarkable even before we arrived. I contacted the hotel via chat to book the restaurants for the week, and I was helped by Tatiana. Tatiana booked all 4 restaurants for us ( we were a party of 8) and we had reservations for every night, with exception of the Dominican night, that we enjoyed the local food, per Tatiana's recommendation. It was wonderful! Our housekeeper, Belkis was kind and once she noticed how much water we consumed, she made sure that we were properly stocked every day. At the buffet we met Martina and she was a joy to be around. Always with a smile and checking on us frequently. We appreciate the extra attention, even though our Spanish is not all that great. At the main bar we were kindly assisted by Nicole every night and Jessica was our favorite person at the beach bar. We loved the steakhouse and the Italian restaurant the most! The Japanese restaurant was also great! The tapas bar, however, gave all of us heartburn :( The only negative comment is about how dated our room was. The furniture was old, and it had a bit of an musty smell, even though our housekeeper cleaned it nicely. It was just too old. I will wrap up this review by giving a huge shout out to the entertainment team! They made our stay extra special!

Posted by on Aug 17, 2022

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Comment from Hotel Management

Aug 17, 2022 by Hotel Catalonia Bavaro Resort

Good afternoon Ms.Jacqueline, we are very happy you enjoy your holidays with us, we really know how important this trip was to you and how much you wanted everything to go perfectly for your family, so we are delighted that everything was to your liking and you could enjoy that family time. Hoping to see you again and thnak you to share your opinion with us. Have a wonderfull day!

2 out of 5
I was unhappy about some issues in the bedroom, even when at checked in the staff offered me an upgrade of room, I didn’t expected to find problems in the bedroom. Beside that, no one informed to me that the outlets need adapter to use the Cel phone chargers, I discovered the issue at late night when I need to charge my Cel phone and Laptop,

Posted by , from Centreville on Nov 10, 2021

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Comment from Hotel Management

Nov 17, 2021 by Catalonia Punta Cana

Dear Carlos, First of all, thank you for taking some of your valuable time to detail the experience of your recent stay with us. We deeply regret that we did not meet all your expectations. Please accept our sincerest apologies for the inconveniences you experienced. We have forwarded your comments to the managers of the various departments involved in the details you report to us. Rest assured that we will be following up closely to ensure that these situations do not recur. Hopefully, we can welcome you back to provide you with the kind of experience you expect from us. Best regards, Catalonia Punta Cana

2 out of 5

Posted by , from Centreville on Nov 7, 2021

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5 out of 5
Place is great for family trip. Lots of activities for kids.

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 6, 2021 by Catalonia Punta Cana

Dear Mr. Jose Antonio, We are more than grateful for your comments. Achieving the satisfaction of our guests is our goal mission and knowing that we have met your expectations makes us feel fulfilled. We look forward to welcoming you and your family again to enjoy a well-deserved vacation and create memorable moments. Best regards, Social Media Catalonia Punta Cana

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to onsite golf course
  • Golf green fees

  • Aerobics
  • Dancing


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Catalonia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at Catalonia Punta Cana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 711 guestrooms or units
  • 3 levels
  • 30 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 5 bars or lounges
  • Built in 1998
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Catalonia Punta Cana - All Inclusive offers 711 accommodations with minibars (stocked with some free items) and safes. Rooms open to furnished balconies. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Separate bedroom
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Gran Caribe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Terrace - This theme restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

Rodeo Steak House - Overlooking the golf course, this steakhouse specializes in American cuisine and serves dinner only. Open daily.

Mikado - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

La Toscana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • One child stays free
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • All Inclusive Catalonia
  • Catalonia All Inclusive
  • Catalonia All Inclusive Punta Cana
  • Catalonia Punta Cana
  • Catalonia Punta Cana All Inclusive
  • Punta Cana Catalonia
  • Punta Cana Catalonia All Inclusive
  • Catalonia Royal Bavaro Hotel Punta Cana
  • Catalonia Royal Bavaro Punta Cana
  • Royal Catalonia Bavaro
  • Catalonia Punta Cana All Inclusive All-inclusive property
  • Catalonia All Inclusive All-inclusive property
  • Catalonia Punta Cana All Inclusive
  • Catalonia Punta Cana - All Inclusive Punta Cana
  • Catalonia Punta Cana - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.