For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"This was my 1st time in DR. I had a great time!
I arrived a bit early and had to wait for my room. No problem, i went to the buffet and had lunch. T
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More
Within a 10-minute walk of the property, you'll find Bavaro Lagoon and Cabeza de Toro Beach. Also, Dolphin Explorer is within 2 miles (3 km) and Downtown Punta Cana is within 6 miles (10 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 10 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 3 beach bars. Enjoy the 9 outdoor pools and perks like free self parking and free WiFi.
WiFi, cable TV
In addition to TVs with cable channels, the 904 guestrooms offer WiFi and balconies or patios. Other amenities include 24-hour room service, minibars (stocked with some free items), and coffee/tea makers.
Be Live Collection Punta Cana - All Inclusive ratings based on 42 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Be Live Collection Punta Cana - All Inclusive
Everyone (33)Couples (4)Family (5)
1 out of 5
I booked a room with a bathtub and 2 beds and they adamantly refused to give me one saying that it was Travelocity’s fault for charging me the price I paid for that room and they couldn’t give it to me for that price. My shower subsequently flooded our room multiple times and after NUMEROUS calls over the course of 3 straight days and finally a visit to the front desk they came to clear the drain but not mop the floor. Worst and rudest staff I’ve even encountered and I’m not fussy!
Posted by a verified traveler on Apr 20, 2021
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Comment from Hotel Management
Apr 26, 2021
by The Management at Be Live Collection Punta Cana
Dear Guest,
First of all, we would like to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as for the valuable time devoted to sharing your experience.
We have carefully reviewed your particular observations regarding accommodation aspects. Therefore, we would like to clarify that when you book directly to the Hotel, we might make some arrangements to comply with your Booking but through any travel Agency; we cannot intervene. Nevertheless, we will share and discuss your statements to continue improving our services and facilities.
If your vacation plans are Punta Cana, we will be attentive to offer you a pleasant and uneventful stay.
Best Regard,
The Management at Be Live Collection Punta Cana
5 out of 5
This was my 1st time in DR. I had a great time!
I arrived a bit early and had to wait for my room. No problem, i went to the buffet and had lunch. The food and service was good throughout the resort. I visited the buffet many times, the Lobster House, and the Mexican restaurant. All were excellent.
The bartenders were great and the drinks were yummy. Try a Banana Mama! Its a frozen concoction of deliciousness.
The beach was clean, well staffed, lots of available beds and chairs, with security to keep vendors out.
Okay, everything cant be perfect so here are my not-so-greats: the front desk has no idea about the requied USA Covid tests. Bypass the desk and go straight to the medical room next to the gift shop. The doctor was a bit gruff but once i won him over with kindness and sympathy he lightend up. He works 24/7 for a straight week before a week off. I'd be grumpy too!
Dont ask for change anywhere but the casino.
In order to go to the dinner at the non-buffer restaurants you have to gotobuffet desk and sign up for the next day's dinner. A hastle, yes, but worth it!
When i booked online I had no idea about the VIP service. You will need to purchase VIP in order to use the 'adults only' side of the beach.
I paid an extra $25 per day at the front desk for the VIP bracelet. WORTH EVERY DIME!
This resort is NOT adults only! 2 buildings of rooms are adults only so at least kids aren't running through your hallway.
You WILL have kids running around, crying, screaming
Posted by a verified traveler on Apr 18, 2021
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Comment from Hotel Management
Apr 19, 2021
by The Management at Be Live Collection Punta Cana
Dear Guest,
On behalf of Be Live Collection Punta Cana Adults Only Team, we would like to thank you for sharing your experience.
We are glad to realize through your praises that the excellent service provided by our staff has been a great encouragement to reach up to your expectations. Notwithstanding, we will share your praises to continue with the same approach.
We hope to have the opportunity to host you again in a not very distant future and offer you another amazing experience.
Best Regards,
The Management at Be Live Collection Punta Cana
5 out of 5
Excellent for the price paid ,I will definitely recomend this place.
Posted by a verified traveler on Oct 29, 2019
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Comment from Hotel Management
Nov 1, 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
Thank you very much for taking some of your valuable time to review your stay at Be Live Collection Punta Cana. We appreciate your kind feedback. We are proud that our food proposal, accommodation and excellent services provided by our staff have been a great encouragement to surpass all your expectations.
We hope to have the opportunity to serve you again in a not very distant future.
Best Regards,
The Management at Be Live Collection Punta Cana
1 out of 5
We were a group of 25 people at this hotel .... very sad things were lost money and there was not a person as a manager to help us .... I do not recommend that they stay and if they do they do not leave valuables in their room, terrible .... I made a report with the local police but could not recover neither the money nor things of value that were stolen from the room...!!!!
Posted by a verified traveler on Sep 30, 2019
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Comment from Hotel Management
Nov 21, 2019
by The management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we would like to thank you for choosing Be Live Collection Punta Cana, like your preferred choice in the Caribbean for your holiday experience.
Regarding your statements about lost items and due to the fact, the safety of our guests’ belongings is also one of our priorities and the hotel’s reputation is at issue when there is a mislaid item, we immediately perform an investigation to solve it. After it concludes, we reply to you according to the Local Police and the hotels’ security procedures. Nevertheless, we take advantage of this opportunity to address our most heartfelt apologies for the inconvenience you have experienced.
If your vacation plans point to Punta Cana, we will be attentive to offer you a pleasant and uneventful stay.
Best Regards,
The management at Be Live Collection Punta Cana
5 out of 5
It was great entertainment love the food the staff was great
Posted by Tanya on Aug 1, 2019
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Comment from Hotel Management
Aug 2, 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
3 out of 5
Posted by a verified traveler on Jul 6, 2019
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Comment from Hotel Management
Jul 8, 2019
by Benjamin Antigua
On the outset, we want to thank you for choosing our premises as your preferred choice in the Caribbean, as well as by the valuable time you have dedicated to sharing how was your experience through this inquiry.
We carefully reviewed your statements regarding accommodation and we truly lament that you have endured such as unfortunate experience since we do our best to avoid this inconveniences. Nevertheless, we will address it to the Manager in charge and if your vacation plans are towards Punta Cana, we hope to have the opportunity to turn things around.
Best Regard,
The Management at Be Live Collection Punta Cana
4 out of 5
Great property, lots of activities to do on the ground and offsite with the excursions. Staff is wonderful.
Posted by Terence on Jun 6, 2019
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Comment from Hotel Management
Jun 8, 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
5 out of 5
In truth I loved the stay and eventually I plan to stay again.
Posted by a verified traveler on May 16, 2019
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Comment from Hotel Management
May 16, 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On behalf of Be Live Collection Punta Cana team, we would like to address you our best regards and by the valuable time dedicated to sharing your experience.
We are excited to bear out that the excellent service offered by our team was an encouragement to surpass your expectations. Therefore, we will share it with them to continue with the same approach.
If your vacation plans are towards Punta Cana, we will do our best to provide you another amazing experience.
Best Regards,
The Management at Be Live Collection Punta Cana
5 out of 5
I enjoyed the many different pools, the size of the room and the amenities provided. It was a huge room with lots of space and nice bathroom.
Posted by Genesis, from Puerto Rico on May 14, 2019
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Comment from Hotel Management
May 14, 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
3 out of 5
staff not very friendly, hard to get any help with a problem from the staff.
Posted by a verified traveler on Apr 16, 2019
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Comment from Hotel Management
May 1, 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we want to thank for choosing the Be Live Collection Punta Cana as your preferred destination in Punta Cana, as well as by the time you have dedicated to letting know your recent Experience.
We regret that you have experienced some issues regarding our staff behavior upon arrival and we hope you accept our most heartfelt apologies by this unfortunate experience. Notwithstanding, we will address your statements to the manager in charge to keep on improving our service and facilities.
If your future vacation plans are to Punta Cana, we will be very attentive to offer you a more pleasant and uneventful stay.
Best Regards,
The Management at Be Live Collection Punta Cana
About the Be Live Collection Punta Cana - All Inclusive
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment All non-motorized water sports are included.
Water activities
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Snorkeling excursions
Premium food items
Premium/non-domestic alcoholic beverages
Surcharge for room service
Childcare
Spa/beauty facilities and services
Offsite tours
Transportation to offsite activities
Access to onsite nightclubs included
Sailing included
Windsurfing included
Taxes included
Buffet-style meals included
A la carte dining included
Premium/imported alcoholic beverages not included
Fitness facilities included
Premium food items not included
Tennis included
Volleyball included
Soccer (football) included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Surcharge for room service
Transportation to offsite activities not included
Offsite tours not included
Room service not included
Aerobics classes/lessons included
Onsite entertainment and activities included
Gratuities included
Local non-alcoholic beverages and soft drinks included
Additional gratuities accepted
One or more venues limit dining availability
One or more venues limit beverages
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Surcharge for bottled liquor
Minibar (only non-alcoholic beverages included)
All non-motorized water sports included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Be Live Collection Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Collection Punta Cana - All Inclusive offers its guests a full-service spa, 9 outdoor swimming pools, a spa tub, and a sauna. There are 10 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the eco-friendly Be Live Collection Punta Cana - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Be Live Collection Punta Cana - All Inclusive offers 904 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony or patio
Stocked minibar (select free items)
In-room dining (24 hours)
Television
Cable channels
Coffee maker
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Food & Drink
Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Akeru - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Orale - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Rodizzio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Mylos - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.
24-hour room service is available.
Nearby Activities
9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Golfing nearby
Fitness classes on site
Spa Services
Day Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 9
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Sauna in spa
Minimum age to access spa is 18
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Wheelchair-accessible path to elevator
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings). There is no charge for US citizens staying 3 nights or more.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 24 years old. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 25 per day (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property
Be Live Collection Punta Cana - All Inclusive Punta Cana
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Be Live Collection Punta Cana - All Inclusive is 4 mi away from Punta Cana.
Be Live Collection Punta Cana - All Inclusive is home to Buffet Windows, which features international cuisine.
This property offers free self parking.
Be Live Collection Punta Cana - All Inclusive is 12.4 mi (17-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Be Live Collection Punta Cana - All Inclusive features 9 outdoor pools and a children's pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Day Spa, where you can enjoy hot stone massages, body scrubs, and body wraps.
Be Live Collection Punta Cana - All Inclusive does not offer free breakfast.
Check-in is from 3 PM - 11 PM.
Airport shuttle services are not available at Be Live Collection Punta Cana - All Inclusive.
No, there is no casino at this property, but Princess Tower Casino Punta Cana (17-min drive) and Casino Diamante Punta Cana Grand (19-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
