Sunscape Coco Punta Cana - All Inclusive

4.0 star property
4-star beachfront property near Bavaro Beach

Choose dates to view prices

Photo gallery for Sunscape Coco Punta Cana - All Inclusive

6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Sun Club 3 bedroom Family Suite Tropical View | Living area | TV
Lobby sitting area
Sun Club 2 bedroom Family Suite Ocean Front | 1 bedroom, free minibar items, in-room safe, desk
Casino

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Laundry

Explore the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪7 min walk‬
  • Catalonia Caribe Golf Club
    ‪4 min drive‬
  • Bavaro Beach
    ‪22 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Sun Club Junior Suite Pool Access King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

7.8 out of 10
Good
(18 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Suite-Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Junior Suite Pool View Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Swim out King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Triple Room Superior with Pool View

  • Sleeps 4
  • 2 Double Beds

Family Suite -5 guests- with Sea View

  • Sea view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Triple Room Deluxe with Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Pool View

  • Sleeps 3

Suite Premium with Pool View

  • Sleeps 3

Room Deluxe with Pool View

  • Sleeps 3

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Superior with Garden View

  • Sleeps 3

Triple Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Garden View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

Suite Junior with Pool View

  • Sleeps 3

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Master with Pool View

  • Sleeps 2
  • 1 King Bed

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Triple Suite Premium with Pool View

  • Sleeps 4
  • 2 Double Beds

Double Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

Triple Suite Junior with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite with Garden View

  • Sleeps 2
  • 1 King Bed

Room Superior with Sea View

  • Sea view
  • Sleeps 3

Family Suite -8 guests- with Garden View

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

Suite with Pool View

  • Sleeps 2
  • 1 King Bed

Double Room Deluxe with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Master with Pool View

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Deluxe with View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Triple Suite Junior with Pool View

  • Sleeps 4
  • 2 Double Beds

Room Superior with Pool View

  • Sleeps 3

Suite Junior with Garden View

  • Sleeps 3

Room Executive with Garden View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Cana

Beachside getaway.Your stay at this Punta Cana property places you within a 10-minute walk of Cabeza de Toro Beach and Bavaro Lagoon. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 miles (10 km).

What's nearby

  • Cabeza de Toro Beach - 7 min walk - 0.4 miles
  • Catalonia Caribe Golf Club - 4 min drive - 1.4 miles
  • Coco Bongo Punta Cana - 10 min drive - 5.5 miles
  • Downtown Punta Cana - 11 min drive - 5.7 miles
  • Bavaro Beach - 22 min drive - 9.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬14 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Coral Sea Food - ‬19 min drive
  • ‪Yuca - ‬4 min drive
  • ‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

4-star beachfront property near Bavaro Beach
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 1091 guestrooms or units
  • 3 levels
  • 15 buildings
  • 14 dining venues
  • 3 bars on the beach
  • 10 bars or lounges
  • Meeting rooms
  • 3411 sq ft of conference space
  • 317 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Sunscape Coco Punta Cana - All Inclusive offers 1091 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

How close is Sunscape Coco Punta Cana - All Inclusive to the airport?

Sunscape Coco Punta Cana - All Inclusive is 10.4 mi (19-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on Aug 3, 2025 start from $290.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunscape Coco Punta Cana - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sunscape Coco Punta Cana - All Inclusive.

How close is Sunscape Coco Punta Cana - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sunscape Coco Punta Cana - All Inclusive offer free breakfast?

Sunscape Coco Punta Cana - All Inclusive offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Sunscape Coco Punta Cana - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (17-min drive) is nearby.

What time is check-in at Sunscape Coco Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Sunscape Coco Punta Cana - All Inclusive?

This property offers free self parking.

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Sunscape Coco Punta Cana - All Inclusive features 6 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Sunscape Coco Punta Cana - All Inclusive have a restaurant?

Sunscape Coco Punta Cana - All Inclusive is home to Buffet Windows, which features international cuisine.

Does Sunscape Coco Punta Cana - All Inclusive have a spa?

Pamper yourself with a day at Spa by Pevonia, where you can enjoy body treatments, aromatherapy, and deep-tissue massages.

How close is Sunscape Coco Punta Cana - All Inclusive to downtown Punta Cana?

Sunscape Coco Punta Cana - All Inclusive is 4 mi away from Punta Cana.

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 166 out of 364 reviews
Rating 8 - Good. 76 out of 364 reviews
Rating 6 - Okay. 59 out of 364 reviews
Rating 4 - Poor. 28 out of 364 reviews
Rating 2 - Terrible. 35 out of 364 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolitsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was absolutely beautiful A lot of entertainment that involved The entertainment team was phenomenal shout out to sunscape Coco for providing the best entertainment I've seen and I've been to many resorts
Stayed 7 nights in Jun 2025

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place, staff are so respectful and helpful. We appreciate everyone❤️Coming back with the whole family soon! Thank you for a wonder service.
Stayed 3 nights in Jun 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the property, I don’t like the service at the buffet but everything else was good
Stayed 5 nights in Jun 2025

10/10 Excellent

Tiffany

Stayed 4 nights in May 2025

10/10 Excellent

RENEE

Stayed 7 nights in Apr 2025

10/10 Excellent

maria d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and cleanliness for me are a must, and you all did excellent.

10/10 Excellent

Gloria C

Stayed 3 nights in Apr 2025

8/10 Good

Mark and Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator broken. Management kindly gave us ground floor room. Took 3.5 days to fix. Tough on seniors.
Stayed 7 nights in Mar 2025

10/10 Excellent

Annie Nuessa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience overall. The entertainment staff was the best . The spa was really nice too
Stayed 3 nights in Apr 2025

6/10 Okay

Donna Lynn

Traveled with partner
Upon arrival you're swept up quickly by the staff depending on family size I'm guessing. As a couple we were escorted to the "Adults Only" section. We were asked to have a seat in the waiting area; and told we would be helped promptly!! This was NOT the case. We patiently waited almost an hour with no one coming to get us; but waiting on people that just walked through the door. There is obviously no protocol in place for check in!! When you're swept away; leaving your luggage behind; they should probably make a list of names in accordance with your arrival and use said list for check in!! Coming from northern America we were not dressed yet for the hot weather and I for one; was getting very uncomfortable sitting around waiting!! Next is the room. How bizarre!! In ALL of our stays we have NEVER had a room where the bathroom is not separated by WALLS!! It was open concept with the bed directly next to the open bathroom!! Absolutely NO privacy. If one got up during the night; all got up. When you turn the not closed in bathroom light on; it lights up the ENTIRE room!! The room had a hot tub that NO hot water ran into. Nor did I see any controls to get the jet action. Housekeeping showed up daily but was very inconsistent to what they did each time. They did leave a wad of my hair on the floor for 3 mornings. I'm hoping it was picked up after we checked out!! The all glass stalls are knowingly hard to clean; but; it should be attempted. Apparently; I've run out of space
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Mar 2025

8/10 Good

olha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good resort, perfect food,nice location.
Stayed 6 nights in Mar 2025

2/10 Terrible

Rhonda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was nasty, everthing at the resort is an upsale. The resort credits that i was provided were not granted on things stated
Stayed 3 nights in Mar 2025

8/10 Good

William

Traveled with partner
Liked: Amenities, property conditions & facilities
Overall property and food was good. Check in was a bit of a challenge.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

JOAN, BAYAMON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel, the only thing we did not like is that when we booked the hotel it said that we did not have to make reservations at the restaurants, however, they changed the policy and when we arrived, there were restaurants that we had to make reservations and all of them were full. There were some that did not require reservations and the food was good, but it was not what we really wanted to eat.

4/10 Poor

Mary

Traveled with partner
Disliked: Amenities, property conditions & facilities
They were very accommodating for my husband's disability . The coffee pot in the room had mold in the water fill up and I didn't realize til the next day and I drank it. We had air conditioning for 4 days of the 14 days that we stayed. All they said was they are working on it, (rm 3144). We were told the whole #3 building was out of air conditioning. We were offered another room but with my husbands disability not able to walk well we couldn't move further away from every thing. The food was always cold at the buffet and not good.They don't keep it warm in any way. My husband got sick from the clams. We were by the outside bar area just sitting and witnessed the staff doesn't wash the bar glasses they just rinse them and reuse them. There is no soap and water at the bar the wash them. When I witnessed that my stomach just churned the thought of that. This was a very bad experience for us. Needless to say we were ready to leave halfway through the vacation. I tried to talk to a manager and I think everyone is a manager there (ha Ha). We had been to Puna Cana before and never experienced such a disaster as this. We will never go back it's not worth the $6400 it cost us. Mary
Stayed 14 nights in Mar 2025

6/10 Okay

Caitlin

Traveled with group
Disliked: Cleanliness, amenities
We have to switch rooms because there were dead bugs right when we walked in and stains on the sheets. The food wasn’t the best.
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
De forma general el hotel tiene muy buenas condiciones, las piscinas súper limpias y el servicio de playa y piscina excelente pero en los restaurantes el servicio es regular pues en ocasiones, muchas veces, terminábamos de comer y todavía no habían venido a poner ni agua, de las bebidas como jugos y cervezas ni hablar
Stayed 6 nights in Mar 2025

6/10 Okay

Sima

Traveled with partner
Disliked: Amenities
No hot water and I requested ground floor but got it after 3 days.to much noise and people fighting at night
Stayed 6 nights in Mar 2025

2/10 Terrible

Kristina Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very rude at all bars and restaurants, shower and toilet didn’t work neither did tv. We left after our first day.
Stayed 7 nights in Mar 2025

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Facundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the check -in & check - out were horrible
Stayed 2 nights in Mar 2025

10/10 Excellent

George Antonio Reyes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. A
Stayed 4 nights in Mar 2025

4/10 Poor

Sylvia Malene

Traveled with family
Liked: Cleanliness
My dad and stepmom were coerced into attending a timeshare presentation in exchange for some gift cards. They were staying in the room registered under my sister's name. The gift cards were issued in my stepmoms name. She charged a bottle of wine to the room because she was told she can use the gift cards with no issue. When we went to check out, it became an issue. We couldn't use the gift card credit because it was in my stepmoms name instead of my sister's name even though we were told that it wouldn't be an issue. We faught it tooth and nail and almost missed our flight trying to resolve this. Also, the dominican restaurant called Sunny Side was absolutely horrible. Food was the worst ever. Im Dominican myself and thats not what I expect from a restaurant that supposedly specializes in Dominican cuizine. The maid Carmen was a sweetheart and she did a great job cleaning the room. Chocolate and the other entertainers were absolutely phenomenal and i love them all! Ruth and the other bartenders on the adult side seeiously deserve a raise as they were all amazing. But my favorite was the waitress at kaleidoscope buffet with the flower in her hair who brought me a plate of mangu that she made herself!!!! She definitely deserves the biggest raise! The food is pretty mediocre. The property was ok. Rooms are pretty basic but nobody comes for the rooms. Overall it was a decent trip. I expected better food but oh well.
Stayed 7 nights in Mar 2025