83% Based on 6669 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

A luxury stay in La Altagracia awaits you at TRS Turquesa Hotel - Adults Only - All Inclusive. You'll be 2.4 km (1.5 mi) from White Sands Golf Course and 4.7 km (2.9 mi) from Palma Real Shopping Village. Highlights at this all-inclusive resort include 17 restaurants, 5 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 372 rooms feature free WiFi, fireplaces, and furnished balconies or patios. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include jetted tubs and bathrobes, while pillow menus invite a good night's rest. Additionally, iPod docks, sofa beds, and DVD players are available.

A day of pampering at ZENTROPIA can include hot stone massages, Swedish massages, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Private Le Chanterelle, serves French cuisine and is open for dinner. With 5 poolside bars and 16 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the 6 outdoor tennis courts and nightclub. Additionally, you'll find a casino, free WiFi in public areas, and a 24-hour fitness center. Each morning free full breakfast is offered between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free casino shuttle.

Places within a 15-minute drive of this 4.5-star Bavaro resort include Iberostar Golf Course and Manati Park Bavaro.

Royal Junior Suite (In Renovation Area)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$263 per night

Junior Suite (Royal Service)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Junior Suite (Royal Service)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Swim Up Junior Suite (Royal Service)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Junior Suite Single (Royal Service)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend out of 6669 reviews

Excellent 4584
Good 1185
Average 518
Poor 235
Terrible 147
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the TRS Turquesa Hotel - Adults Only - All Inclusive

Location Av. Francia, Punta Cana, La Altagracia 23000

Renovations + Closures

The property will be renovating from 01 July 2017 until further notice. The following areas are affected:

  • Select guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At TRS Turquesa Hotel - Adults Only - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 17 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 poolside bars and 16 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a seasonal outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Self parking is free. This 4.5-star La Altagracia resort is smoke free.

  • 372 guestrooms or units
  • 3 levels
  • 13 buildings
  • 17 dining venues
  • 5 bars by the pool
  • 16 bars or lounges
  • 7 conference rooms
  • Built in 2004
  • Full breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (23.1 km / 14.4 mi)
  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to furnished balconies or patios. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private balcony or patio (furnished)
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11 AM.

Private Le Chanterelle - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Tapeo - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

La Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Las Torres - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Behique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub, a steam room, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Miniature golf on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

ZENTROPIA has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Minimum guest age is
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Suites Turquesa Palladium All Inclusive Punta Cana
  • Royal Suites Turquesa Palladium Punta Cana
  • Royal Suites Turquesa Adult All Inclusive Punta Cana
  • Royal Suites Turquesa Adult All Inclusive
  • Royal Suites Turquesa Adult

You should know

  • TRS Turquesa Hotel - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.