Renovations + Closures
This property is closed from March 24 2020 to November 18 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
- Kayaking
- Rowing/canoeing
- Sailing
Land activities
- Fitness facilities
- Miniature golf
- Soccer
- Tennis
- Volleyball
Lessons/classes/games
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Snorkeling gear
- Tennis lessons
- Windsurfing equipment
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite clubs included
- Rowing/canoeing included
- Sailing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Golf green fees not included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Miniature golf included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Windsurfing equipment not included
- Aerobics classes/lessons included
- Snorkeling gear not included
- Dancing classes/lessons included
- Tennis lessons not included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 17 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 6 poolside bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club, and a spa tub. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.
- 372 guestrooms or units
- 2 levels
- 10 buildings
- 17 dining venues
- 6 bars by the pool
- 20 bars or lounges
- 605 sq ft of conference space
- 56 sq m of conference space
- Built in 2004
- Buffet breakfast (free)
- Casino
- Nightclub
- Karaoke
- Swim-up bar
- Deli
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers for purchase
- ATM
- Onsite shopping
- Bellhop
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Airport: Punta Cana Intl. Airport (PUJ) (22.7 km / 14.1 mi)
-
Property shuttles: Free casino shuttle
-
Parking: Free self parking
Room Amenities
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Private indoor hot tub
- Private balcony or patio (furnished)
- Jetted tub
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- DVD player
- Coffee maker
- Pillow options
- Separate shower and tub
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
- Wardrobe or closet
- Toothbrush and toothpaste available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
La Boheme only TRS Guests - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Kusko only for TRS guests - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Helios Beach Club - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Capricho only TRS Guests - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambu - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, outdoor tennis courts, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Golfing nearby
- Tennis lessons on site
- Volleyball on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Windsurfing on site
- Parasailing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Racquetball/squash on site
- Bicycle rentals nearby
- Rowing or canoeing on site
- Sailing on site
- Basketball on site
- Hiking/biking trails nearby
- Personal motorized watercraft on site
- Scuba diving nearby
Spa Services
ZENTROPIA has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 12
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Mud bath in spa
- Hot stone massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- In-room accessibility
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at TRS Turquesa Hotel - Adults Only - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Gloves are available to guests
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Minimum guest age is 18
- gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Royal Suites Turquesa Palladium All Inclusive Punta Cana
- Royal Suites Turquesa Palladium Punta Cana
- Royal Suites Turquesa Adult All Inclusive Punta Cana
- Royal Suites Turquesa Adult All Inclusive
- Royal Suites Turquesa Adult
- TRS Turquesa Hotel Adults All Inclusive Punta Cana
- TRS Turquesa Hotel Adults All Inclusive
- TRS Turquesa Adults All Inclusive Punta Cana
- TRS Turquesa Hotel Adults Only All Inclusive
- TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
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