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Serenade All Suites - Adults Only Resort

Property class: 5 and above
5-star beachfront property near Cabeza de Toro Beach

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪8 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(176 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(142 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(38 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Master Suite with Elite Service

A balcony with a pool view, lounge chairs, and a wooden deck.

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Punta Cana

On the beach.At this Punta Cana property, you'll be within half a mile (1 km) of Cabeza de Toro Beach and 6 miles (10 km) of Downtown Punta Cana. Also within 9 miles (15 km) are Cocotal Golf and Country Club and Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 miles
  • Cabeza de Toro Beach - 5 min walk - 0.3 miles
  • Dolphin Explorer - 8 min walk - 0.5 miles
  • Catalonia Caribe Golf Club - 19 min walk - 1.0 mile
  • Bavaro Beach - 23 min drive - 10.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Windows Restaurant - ‬5 min walk
  • ‪The Cut - ‬9 min walk
  • ‪The Win - ‬16 min walk
  • ‪Italian Restaurant - ‬4 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

5-star beachfront property near Cabeza de Toro Beach
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 325 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, 6,776 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Frequently asked questions

How close is Serenade All Suites - Adults Only Resort to the airport?

Serenade All Suites - Adults Only Resort is 12.2 mi (18-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Serenade All Suites - Adults Only Resort?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Serenade All Suites - Adults Only Resort on May 12, 2026 start from $321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serenade All Suites - Adults Only Resort have an airport shuttle?

Airport shuttle services are not available at Serenade All Suites - Adults Only Resort.

How close is Serenade All Suites - Adults Only Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Serenade All Suites - Adults Only Resort offer free breakfast?

Serenade All Suites - Adults Only Resort does not offer free breakfast.

Is there a casino at Serenade All Suites - Adults Only Resort?

No, there is no casino at this property, but Casino Avalon Princess (16-min drive) is nearby.

What time is check-in at Serenade All Suites - Adults Only Resort?

Check-in begins at 3:00 PM.

Is there free parking at Serenade All Suites - Adults Only Resort?

This property offers free self parking.

Does Serenade All Suites - Adults Only Resort have a pool?

Serenade All Suites - Adults Only Resort features 3 outdoor pools.

Does Serenade All Suites - Adults Only Resort have a restaurant?

Yes, there are 5 restaurants on site.

Does Serenade All Suites - Adults Only Resort have a spa?

Pamper yourself with a day at Serene Spa, where you can enjoy Swedish massages.

How close is Serenade All Suites - Adults Only Resort to downtown Punta Cana?

Serenade All Suites - Adults Only Resort is 6.3 mi away from Punta Cana.

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2574 out of 4511 reviews
Rating 8 - Good. 1061 out of 4511 reviews
Rating 6 - Okay. 521 out of 4511 reviews
Rating 4 - Poor. 191 out of 4511 reviews
Rating 2 - Terrible. 164 out of 4511 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing.
Stayed 3 nights in Apr 2026

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned daily. The food was very disappointing. We came on vacation but our first day the constant hassle about time share was very overwhelming tbh. The excursions I enjoyed.
Stayed 4 nights in Mar 2026

6/10 Okay

Daniela

Traveled with partner
Liked: Staff & service, property conditions & facilities
The resort itself was nice and enjoyable. However, you WILL be disappointed if you believe the food will be good. I will never understand why such rich cultured countries with delicious food forces themselves to cook American food... The only time the food was phenomenal was the Dominican night event. Now THAT was food. Resorts that mainly focus on American theme food will always disappoint in my opinion.
The only night the food was phenomenal.
The drinks are OK depending who’s making them.
Stayed 3 nights in Mar 2026

8/10 Good

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff were nice and the food was good. We enjoyed our stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

Janet Faye

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff went out of their way to make sure that were happy
Stayed 7 nights in Jan 2026

2/10 Terrible

Eriesha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing about this resort was pleasing . Staff are not that friendly . It’s like they don’t want to be there. The app for the hotel is not user friendly and didn’t work half of the time. There were live roaches at the buffet . And buffet wasn’t that pleasing . The drinks are watered down like any all inclusive unless you find a good bartender . The entertainment was not entertaining .
Stray dogs everywhere . This is the sports bar restaurant.
The crawling roach
Stayed 4 nights in Jan 2026

10/10 Excellent

Peggy Jane, Brookville

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean Dining in the many restaurants was a refreshing experience. Many amenities as well’
Stayed 7 nights in Jan 2026

2/10 Terrible

Dasjah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Note: This review was written by my sister, who accompanied me on this trip and witnessed the management's failure to address my being trapped in our room. I am writing to express my profound disappointment with our recent stay. This resort is far from a five-star establishment; it is a safety liability. The most alarming issue involved a recurring door malfunction that trapped my sister in our room for three hours on December 7. Despite calls to the front desk starting at 10 AM, her safety was not prioritized. I had to personally intervene with the Guest Services Manager, Maria, and her assistant, Eunice. Maria was dismissive and seemed more focused on negotiating accommodation terms than my sister’s immediate distress. Shockingly, we were denied compensation because we refused to sign a non-disclosure agreement—a clear attempt by management to avoid accountability. Beyond the safety risks, the resort is in a state of decay. We encountered mold, water damage, and roaches throughout the property. Instead of a refund for these health and safety violations, we were offered "incentives" to return, which is nonsensical given our experience. Neither Maria nor Eunice offered a personal apology to my sister for her ordeal. The negative reviews for this property are accurate. Between the mechanical failures, the dilapidated conditions, and the unethical management practices, I strongly advise potential guests to stay elsewhere. This resort is a significant liability.
Shower
Mold in the shower
Image of the jammed door on Dec 7th.
Water damage on bathroom door
Stayed 5 nights in Dec 2025

8/10 Good

Jenifer Whitney

Stayed 6 nights in Jan 2026

6/10 Okay

Alexia

Stayed 5 nights in Jan 2026

4/10 Poor

Cecilia

Traveled with group
Disliked: Staff & service
This resort looked like it was breaking down — a lot of dirt along the roofs, a lot of cheap wood paneling coming up or coming undone. The “Elite” service was basically pointless. There was nothing different about Elite service. Our helper did not do anything for us — we made our own reservations after he made one incorrectly and informed us to “just walk in,” but the restaurant had already told us that they could not seat us. We also were not able to use our credit, and when we asked about it, we were told by our “Elite” team to “read the paperwork” (which they had not given us). There is an elite pool, but this was also not strictly for elite members — we saw different colored wristbands there every day. At the rooftop bar, a waiter used our tab to order himself drinks. He ordered two drinks on our tab. The restaurants were also underwhelming. There was Elite items on one menu out of five, and the restaurant did not inform us that they did not have the ingredients. This actually happened to us at a couple of restaurants — the dishes were not served as expected, but we were not informed of this. The only safe quality restaurant was Koi. Gourmet and the Steak House were both awful. We wrote a review about this, and we were essentially followed around the hotel for three days. We were pulled off of the beach to speak to the assistant manager who AGAIN lied to us. She insisted that there was lobster on the risotto but it was shrimp. The food was low-mid across the board.
Stayed 7 nights in Jan 2026

8/10 Good

Stewart, GUELPH

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay. The food was very good, the room was large and clean. The people are wonderful, helpful and accommodating. The only issue I had was my room was not cleaned until after 4pm. I love an afternoon nap after spending the day in the sun but wasn't able to.
Stayed 4 nights in Jan 2026

4/10 Poor

Jessica

Stayed 7 nights in Jan 2026

2/10 Terrible

Julie

Stayed 7 nights in Jan 2026

2/10 Terrible

Tamra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The resort is clean, nice, and updated. The BIG problem was the rude staff that was lazy and obviously didnt want a tip! Food was mediocre and the same food everyday in the buffet. Nothing at all to do on the adult side. White party was a kid party. Said they had a neon party but that was not true. Never got our mini fridge refilled. Asked for a steamer and they never brought it. Ocean had seaweed which is not the resorts fault and they did keep it cleaned up. No fun activities at the party pool and no music playing. No firw show or beach shows. We will never go back and we will definitely stick to Cancun resorts as the workers there are happy to have our tip money! Also, NO American Flag in the sports bar but every other flag of the world was there.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lori

Stayed 8 nights in Jan 2026

6/10 Okay

Debra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean and cold air. Staff not friendly, entertainment non existent at this resort. Seems like all activities were on family side and you aren’t told on all adult side. Bar you would wait forever to get a drink as staff ignored you standing there…we tipped for every drink! Very disappointed with this resort as far as food, restaurants and unfriendly staff. Will not recommend!
Stayed 7 nights in Jan 2026

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and place was clean
Stayed 7 nights in Jan 2026

10/10 Excellent

Valmiki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Serenade All Inclusive Adults Only is stylish and relaxed, with modern rooms, a calm atmosphere, and solid food that’s better than average for an all-inclusive. Service is generally friendly but can feel inconsistent at busy times, and the nightlife is more low-key than party-focused. Overall, it’s a good pick if you want a quiet, grown-up getaway rather than a high-energy resort scene.
Stayed 4 nights in Jan 2026

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Food and scenery and amenities were amazing
Stayed 4 nights in Nov 2025

8/10 Good

Lisa G

Traveled with group
Liked: Cleanliness, amenities
Clean room, but was difficult to get refrigerator restocked daily or room cleaned on a regular basis. Not sure why as we tipped daily. Also, had no hot water in shower for 5 of 8 nights due to the hot/cold faucets being backwards. Staff was accommodating, and food was acceptable.
Stayed 8 nights in Jan 2026

8/10 Good

Ricky

Stayed 6 nights in Jan 2026

6/10 Okay

Ariel

Traveled with group
food isn’t the greatest. the restaurants you have to book are better than the buffets in my opinion. no full body mirror in the room. there is no directory card of information in the room. had to figure out what number to dial to reach desk. in my room it was “0000” but others are just “0”. the local cake shop carolas cake is not the greatest either. most staff members are nice.
Stayed 4 nights in Jan 2026

8/10 Good

Sheena

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026

10/10 Excellent

Shpresa

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Serenade was absolutely amazing from start to finish. The resort is beautiful, the rooms were clean and comfortable, and the staff went above and beyond to make us feel welcome. The food, entertainment, and overall atmosphere were excellent. We truly enjoyed every moment and can’t wait to come back! Special shoutout to Arismendy!!! He was very professional and always responded to our request. Keep up the good job Eris!!!
Stayed 5 nights in Jan 2026