"The hotel is a beautiful family theme hotel. It has a big lobby with a theater, bar, stores and main buffet. Is easy to get around the hotel with t
...
"
More
With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 3 miles (5 km) of Cana Bay Golf Club. Also, Punta Blanca Golf Course is within half a mile (1 km) and Iberostar Golf Course is within 3 miles (5 km).
All-inclusive
This all-inclusive property features free water park access, a casino, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and complimentary bicycles are available on site.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 512 guestrooms also offer free WiFi and balconies or patios. Other amenities include sitting areas, 24-hour room service, and flat-screen TVs.
Bahia Principe Fantasia Punta Cana - All Inclusive ratings based on 26 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Fantasia Punta Cana - All Inclusive
Everyone (4)Couples (2)Family (15)
4 out of 5
The hotel is a beautiful family theme hotel. It has a big lobby with a theater, bar, stores and main buffet. Is easy to get around the hotel with transportation and the staff goes above and beyond to help you.
However, there were a few things that could be better. While at the buffet we saw a cockroach, and I know for sure the employees saw it, but nobody did anything about it. Then at one of the A la cart restaurants, someone dropped a piece of chicken and again the employees acted like it wasn't even in the middle of the floor. My son have to tell the staff about 3 times that a piece of chicken was in the floor.
While sitting at one of the tables at the lobby, u could see a great amount of hair accumulated at the bottom. It felt like they just clean around it and ignored all the hair.
Overall I think is a great hotel for families with a ton of activities to keep your young ones entertained.
If they just pay attention to the little detail, it would be a perfect rating for me.
Posted by JUAN, from Yonkers on Mar 23, 2022
Was this review helpful to you?
Comment from Hotel Management
Mar 26, 2022
by Online Reputation
Dear Juan,
We apologize for any inconvenience you may have experienced. Rest assured that we have taken your comments to heart and will take corrective action for future stays.
Thank you for your comments and we look forward to welcoming you back!
Best regards,
Alexandra Robles
Online Reputation
Bahia Principe Bavaro Resort
4 out of 5
The hotel was great but the food was ok
Posted by Ana on Mar 3, 2022
Was this review helpful to you?
Comment from Hotel Management
Mar 4, 2022
by Online Reputation
Dear Ana,
It is gratifying to know that you enjoyed our resort. Please be assured that your comments will be taken into the highest consideration.
We look forward to welcoming you on a future stay and in this way to demonstrate our commitment to service and customer satisfaction, the hallmark of our Bahia Principe family.
Greetings from the Dominican Republic!
Alexandra Robles
Online Reputation
Bahia Principe Bavaro Resort
5 out of 5
Service excelent
Staff excelent
Food and restaurant excelent
Posted by Tiberio on Feb 6, 2022
Was this review helpful to you?
Comment from Hotel Management
Feb 6, 2022
by Online Reputation
Dear Mrs. Tiberio,
I am pleased that you mentioned the excellent service of the staff, the excellent food and the excellent restaurant.
We look forward to welcoming you soon!
Best regards,
Katty Botello
Online Reputation
Bahia Principe Bavaro Resort
2 out of 5
Pretty unfortunate that this trip had some of the worst service we’ve ever encountered. Top of the list was the restaurants. We had to literally walk out of two of them after waiting an hour and a half without entrees. Listening to every table complain about the same thing. Because of the timing one night, we literally ate a bag of chips for dinner in the room after a failed attempt at both the Mexican and Steak restaurants to get dinner. With little ones it was impossible to get them to wait that long without food. Kids club as the second issue, was virtually non-existent, overcrowded. We were told multiple times to just come back later. There are other things too but these two where deal breakers on ever going back.
Posted by Matthew on Jan 7, 2022
Was this review helpful to you?
Comment from Hotel Management
Jan 10, 2022
by Online Reputation
Dear Client,
We would like to express our sincere apologies for the inconvenience you experienced, but rest assured that your comments have been presented to the General Manager of our Resort with whom we will give due attention.
Please note that this type of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you.
We hope to receive you in a next stay and in this way to be able to demonstrate our commitment regarding our service and customer satisfaction, the seal of guarantee, and quality of our Bahía Príncipe family.
A cordial greeting,
Katty Botello
Online Reputation
Bahia Principe Bavaro Resort
5 out of 5
They need to improve the service for COVID test. I spent 2 hours.
Posted by Luis on Sep 26, 2021
Was this review helpful to you?
Comment from Hotel Management
Sep 27, 2021
by Online Reputation
Dear Luis,
Thank you for your scores, on the other hand, keep in mind that the laboratory that performs the tests is an external company that provides its services to us, but we will send your opinions.
Kind regards!
Claritza Padua
Online Reputation
Bahia Principe Fantasia Punta Cana Resort
5 out of 5
The best!!! Wow what a amazing people who work in that beautiful place. I loved and I recommend to anyone. Thank you for making possible. I can’t wait to repeat 😊
Posted by eliana on Sep 17, 2021
Was this review helpful to you?
Comment from Hotel Management
Sep 19, 2021
by Online Reputation
Dear Eliana,
It is a pleasure for all of us to hear that you loved your experience in our Bahia Principe Fantasia Punta Cana and to read that we were able to fulfill your expectations.
Looking forward to seeing you soon!
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
1 out of 5
This place is a dump and old. Definitely needs to be updated. The beach was covered in seaweed and vendors constantly selling things. We booked a snorkeling experience and they took us 8 min out on a boat in the middle of the ocean with rough waters. We saw just a handful of fish. Epic fail.
Posted by a verified traveler on Jul 20, 2021
Was this review helpful to you?
Comment from Hotel Management
Jul 22, 2021
by Online Reputation
Dear Guest,
We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration.
Best regards!
Claritza Padua
Online Reputation
Bahia Principe Fantasia Punta Cana Resort
2 out of 5
Property maintenance was lacking. We reserved a room with 2 double beds and was given a room with a king, for 3 people. The room smelled like mold and the bathroom had mold in the corner. We asked for a different room and when we given a new room the fan didn’t work and we had to call for maintenance. The concierge staff was very nice and extremely helpful. The food on sight could have been better but the restaurant reservations were definitely worthwhile, the fool was excellent, especially the Il Capriccio restaurant.
Posted by a verified traveler on Jul 14, 2021
Was this review helpful to you?
Comment from Hotel Management
Jul 15, 2021
by Online Reputation
Dear Guest,
We greatly regret not having met your expectations. We sincerely appreciate your comments, since they are very important to us and show us the aspects to which we must pay special attention in order to continue to improve our services.
Regards!
Claritza Padua
Online Reputation
Bahia Principe Fantasia Punta Cana Resort
3 out of 5
The food was really bad. A lot of the staff did not speak English!!!!
Posted by a verified traveler on Jun 26, 2021
Was this review helpful to you?
Comment from Hotel Management
Jun 26, 2021
by Online Reputation
Dear Guest,
We apologize for any inconveniences you may have experienced.
Regards!
Claritza Padua
Online Reputation
Bahia Principe Luxury Ambar Resort
4 out of 5
Staff were ok, just want to said thank two person that made our stay amazing Alberto at front desk and Captain at Buffet Roosevelt this two workers have an attitude above and beyond. Thanks.
Posted by a verified traveler on Jun 16, 2021
Was this review helpful to you?
Comment from Hotel Management
Jun 16, 2021
by Online Reputation
Dear Guest,
We appreciate that you value the effort and dedication provided by Alberto and Roosevelt during your stay. Your comments will be passed on to our colleagues.
Regards!
Claritza Padua
Online Reputation
Bahia Principe Fantasia Punta Cana Resort
About the Bahia Principe Fantasia Punta Cana - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Not included
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Taxes included
24-hour room service
Buffet-style meals included
A la carte dining included
Gratuities included
Additional gratuities accepted
All meals included
All available beverages included
Minibar (all beverages included)
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
All onsite activities, and facilities and equipment included
Offsite tours not included
Property Features
Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. A complete renovation of Bahia Principe Fantasia Punta Cana - All Inclusive was completed in November 2016. Smoking is allowed in designated areas at this 4-star Punta Cana property.
512 guestrooms or units
3 levels
4 dining venues
4 bars or lounges
Built in 2016
Buffet breakfast (free)
Casino
Karaoke
Deli
Kid's club (free)
Supervised childcare (surcharge)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Terrace
Garden
Gift shop
Beauty salon
ATM
Bellhop
Smoking in designated areas
Water dispenser
Bar on the beach
Coffee shop
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio
Sitting area
Jetted tub
In-room dining (24 hours)
Flat-screen television
Premium channels
Coffee maker
Pillow options
Separate shower and tub
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Bahia Principe Fantasia Punta Cana - All Inclusive has 4 restaurants on site.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Horse riding nearby
Bicycle on site
Ecotours on site
Playground on site
Free bicycles on site
Water skiing nearby
Fitness classes on site
Scuba diving on site
Skydiving on site
Yoga classes/instruction on site
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Sauna in spa
Spa tub in spa
Steam room in spa
Minimum age to access spa is 12
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Hotel Names
Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana
Awards & Affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
There was an error importing /Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana---All-Inclusive.h15466753-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana---All-Inclusive.h15466753-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Bahia Principe Fantasia Punta Cana - All Inclusive is 2.9 mi away from Bávaro.
Yes, there are 4 restaurants on site.
This property offers free self parking.
Bahia Principe Fantasia Punta Cana - All Inclusive is 16.9 mi (29-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Bahia Principe Fantasia Punta Cana - All Inclusive features 2 outdoor pools and a children's pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Bahia Spa, where you can enjoy mani/pedis, body treatments, and body scrubs.
Bahia Principe Fantasia Punta Cana - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.
Check-in is from 3 PM - midnight.
Bahia Principe Fantasia Punta Cana - All Inclusive offers an airport shuttle.
During your stay you can enjoy the 5931 square-foot casino on site, featuring 15 slot machines and 1 gaming table.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
