See all properties

Bahia Principe Fantasia Punta Cana - All Inclusive

4.0 star property
4-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Bahia Principe Fantasia Punta Cana - All Inclusive

Aerial view
Property video
Meeting facility
View from room
2 outdoor pools, free cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

View in a map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪8 min walk‬
  • Place, Iberostar Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪7 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.4 out of 10
Very good
(143 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

8.0 out of 10
Very good
(11 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

7.2 out of 10
Good
(17 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

7.4 out of 10
Good
(54 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

8.0 out of 10
Very good
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
Mini-golf

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.0 out of 5, Very Good, 2,133 reviews
$421 nightly
The price is $421
Sep 29 - Sep 30
Total with taxes and fees
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the neighborhood

Punta Cana

Beachfront retreat .Within a 15-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Splash Water Park and Cana Bay Golf Club are also within 3 miles (5 km).

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.5 miles
  • Punta Blanca Golf Course - 12 min walk - 0.7 miles
  • Iberostar Golf Course - 5 min drive - 1.7 miles
  • Cana Bay Golf Club - 7 min drive - 2.1 miles
  • Cortecito Beach - 10 min drive - 3.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 33 min drive

Restaurants

  • ‪Coffee Shop - ‬7 min walk
  • ‪Acuario Restaurant Buffet - ‬7 min walk
  • ‪Bahia Principe Lobby Bar - ‬7 min walk
  • ‪Mikado - ‬7 min walk
  • ‪Bar Ambar Hotel Lobby - ‬8 min walk

About this property

Bahia Principe Fantasia Punta Cana - All Inclusive

4-star beachfront property near Arena Gorda Beach
Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 512 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Aerial view

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 4,945 reviews
$178 nightly
The price is $228
Oct 27 - Oct 28
Total with taxes and fees
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 2 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Casino (5,931 square feet of space)
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Karaoke
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Skydiving
  • Snorkeling
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products.

Property is also known as

Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Frequently asked questions

How close is Bahia Principe Fantasia Punta Cana - All Inclusive to the airport?

Bahia Principe Fantasia Punta Cana - All Inclusive is 17 mi (33-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have an airport shuttle?

Bahia Principe Fantasia Punta Cana - All Inclusive offers an airport shuttle.

How close is Bahia Principe Fantasia Punta Cana - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bahia Principe Fantasia Punta Cana - All Inclusive offer free breakfast?

Bahia Principe Fantasia Punta Cana - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Fantasia Punta Cana - All Inclusive?

During your stay you can enjoy the 5931 square-foot casino on site, featuring 15 slot machines and 1 gaming table.

What time is check-in at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Fantasia Punta Cana - All Inclusive?

This property offers free self parking.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a pool?

Bahia Principe Fantasia Punta Cana - All Inclusive features 2 outdoor pools and a children's pool.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a spa?

This property has a spa, which features massages, body scrubs, and mani/pedis.

How close is Bahia Principe Fantasia Punta Cana - All Inclusive to downtown Punta Cana?

Bahia Principe Fantasia Punta Cana - All Inclusive is 13 mi away from Punta Cana.

Bahia Principe Fantasia Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1346 out of 2409 reviews
Rating 8 - Good. 485 out of 2409 reviews
Rating 6 - Okay. 279 out of 2409 reviews
Rating 4 - Poor. 142 out of 2409 reviews
Rating 2 - Terrible. 157 out of 2409 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arif, Desoto

Stayed 7 nights in Jul 2025

2/10 Terrible

Austin, Edgecliff Village

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished my visit at fantasia and I have to say, I would give this a 1 out of 5 stars. This resort looks run down. So here is my break down below. 1 day arrive sat the hotel room, sheets were stained had to get new sheets. Mosquitos were everywhere in the room. When to the buffet and it was all disgusting. No flavor nor nothing, deserts look like but has no flavor whatsoever so ever. We slept on a rock hard bed. Day 2- went down and had breakfast, same thing as dinner, bland and tasteless. Only good thing was overcooked omelette, bacon, juices and fruit. We went and complained about the room and they moved us to another room, in the new room, the toilet leaked when flushing. Pool areas were nice and my kiddo loved playing on the slides but pool side bars for food were plain and boring. Lunch dinner was at Paridiso, get the lobster pasta, prob the best thing we had as pasta was fresh. We went to the front bar there and the drinks were good. Wehad requested more towels and extrpillow three tiems before i had to blow up the manager and compla again. Day 3- breakfast at circus was better than buffet. Went to the pool and had pool side bar pizza, no bueno. Went went o have hamachi at mako, it was ok, better than buffet. Good luck getting there, no staff speaks English and impossible to get them to understand. Day 4- did the same thing as day before, but by this time we were ready to leave. With the lack of edible food, La gormet was not good, avoid it.
Stayed 4 nights in Jul 2025

8/10 Good

Heather Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt like being so far away from the beach. We stayed thirsty because it was hard to get refills for our drinks. We loved the pool, bars, snack bars and waterpark! Our room was decent. The beds were hard and our back door didnt lock. The tile all around the resort was so slippery all the time. But overall we had a great time!
Stayed 7 nights in Jun 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Walsy

Traveled with family
Liked: Amenities
Unfortunately, I was unable to complete my vacation due to an incident in which my baby sustained a skin infection caused by a bacteria. As a result, we had to return to our home country as quickly as possible. It is deeply concerning to learn that other infants have experienced similar injuries. I believe that something should be done to prevent such incidents from occurring in the future.
Stayed 7 nights in Jun 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, amenities
I would recommend easier travel inside the resort, service needs to be better at restaurants…
Stayed 7 nights in Jun 2025

10/10 Excellent

Arletty

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff!
Stayed 7 nights in Jun 2025

8/10 Good

Nina

Stayed 7 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Raydenis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good resort specially for the kids. Kids Club is Amazing and they do a lot of activities for the kids. Food was amazing. Japanese restaurant is awful, it smells really bad and is super hot in there, food menu wasn’t good either.

8/10 Good

Louie Martinez

Traveled with family and small children
Liked: Amenities
The rooms are ok. But certain items like lights and shower and tub maintenance are lacking and dirty. Needs to be scrubbed clean. The hand held shower handle is broke and the jacuzzi is filthy.  The tables needs better wiping down. You can still see dirt or marks from the previous people that stayed there. The gym is too small and lacks equipment. For the size of the resort sharing the gym with another resort it lacks a lot of equipment and variety Compared to other similar resort Maybe if some of the above concern were addressed.  We've been to many similar resorts and Bahia just needs improvements specially in the maintenance department and attention to details
Stayed 8 nights in Jun 2025

10/10 Excellent

Shana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 4 nights in Jun 2025

10/10 Excellent

sanaa, Orlando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids club was amazing they did many activities and celebrated my son’s birthday in very special way. The property is safe and clean staff very friendly. The pool was great and the beach is easy to access with shuttles that available all the time.
Stayed 6 nights in Jun 2025

6/10 Okay

Kory

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Rooms were clean, and property was quite large - but communication and service were average at best (buffet service specifically - it was a challenge to get water/coffee refills - and really any attention from waitstaff after having been seated). Thankfully, I speak enough Spanish to get by - and I would never expect English to be spoken in a Spanish-speaking country - but I was just surprised at the lack of English-speaking employees in a place that is visited by so many English-speaking tourists. We stayed near the castle, as we traveled with kids, but it was a bit dated - and I preferred the pools at others parts of Fantasia. Also, navigating around the resort was extremely challenging, especially with the ongoing construction. I am a believer that every vacation is what you make of it, and we did enjoy our week away, but I probably would not stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sue

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 5 nights in Jun 2025

6/10 Okay

Theodhora

Stayed 7 nights in Jun 2025

6/10 Okay

Yenny

Traveled with family and small children, Traveled with family
The room was very nice and the cleanliness was excellent in the room. However, the dining room was not very clean, a couple of people witness a roach by the dessert section. Also, the food was cold most of the time and very salty. The beach was very un appealing due to the large amount of algae. Why is there a charge for a no-show at the restaurants? We were not warned and came back late from a trip and thus missed our reservation. That was a turned off, We will not be choosing that hotel anymore. Also, the beach restaurant is so sad and the worst compared to the rest in the same area. They should offer fruits and salads instead of the grease options. The photographs reservations were only available to 5 pm. They should offer later times as long as the sun is still out.
Stayed 8 nights in Jun 2025

4/10 Poor

Marsha

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms badly needs updating. Plus the rooms are not being cleaned properly. The shower walls were quite filthy, bathroom sinks dirty, musty smell in room and other locations on property. The beach and pools at beach needs some work. We were not able to use the beach as there were piles of sea weeds at the front of the water, right on the sand. So no one was able to get into the water. The food was OK, pool close to the rooms was also good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keila

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso lugar, la comida y la limpieza excelente.
Stayed 7 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a single mother of a blended family that has various ages this resort offers a variety of different experiences. The place is safe, affordable, and the staff was both professional and polite. We would definitely return!
Stayed 4 nights in Jun 2025

6/10 Okay

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Enny Massiell

Traveled with family
It was ok. The room was smelly. Not the room i rented it was suposed be the junior with a división for the Kids but i got a regular room. Ill give this room a 2 star.
Stayed 8 nights in Jun 2025

6/10 Okay

Oscar brian, Pawtucket

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property is great for kids , my 3 year old daughter loved it . Unfortunately the staff is not the friendliest and the rooms need some updating . Having visited many other all inclusive resorts this one had the worst service , with a few exceptions the staff was mostly rude and not friendly . I really wanted to love this resort but due to the staff I’m not sure i will . The resort does have many great features that are great for small kids .
Stayed 5 nights in Jun 2025

6/10 Okay

Jie YI

Traveled with family
Disliked: Property conditions & facilities
I was laying on the seat in front of the pool when a worker came up and asked what drink I wanted. I said lemonade, but she never came back with it. I wasn’t even waiting for the drink, it was just something she asked when I arrived. I ended up staying for an hour and a half… still no lemonade. the lamp in the room was also broken, and when i tried to replug it in, the wires were sticky. I also asked for more conditioner for my hair, but room service never showed up. At the restaurant, the food took an hour to arrive.
Stayed 3 nights in Jun 2025

8/10 Good

Bhupal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
everyone was helpful. very much kids friendly. we had amazing stay
Stayed 5 nights in Jun 2025