Skip to main content
Beginning of main content

"The hotel is a beautiful family theme hotel. It has a big lobby with a theater, bar, stores and main buffet. Is easy to get around the hotel with t ... " More

By a verified traveler on Wed 23 Mar 2022

Enter dates to see availability

Hotel Description

4-star beachfront property near Arena Gorda Beach

Beachfront retreat

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 3 miles (5 km) of Cana Bay Golf Club. Also, Punta Blanca Golf Course is within half a mile (1 km) and Iberostar Golf Course is within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a casino, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and complimentary bicycles are available on site.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 512 guestrooms also offer free WiFi and balconies or patios. Other amenities include sitting areas, 24-hour room service, and flat-screen TVs.

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$214* Per night/room May 22 - May 23

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite Deluxe Castle

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite Deluxe Vistas al Castillo

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Junior Suite Deluxe Castle View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Bahia Principe Fantasia Punta Cana - All Inclusive ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bahia Principe Fantasia Punta Cana - All Inclusive

Everyone (4) Couples (2) Family (15)
4 out of 5
The hotel is a beautiful family theme hotel. It has a big lobby with a theater, bar, stores and main buffet. Is easy to get around the hotel with transportation and the staff goes above and beyond to help you. However, there were a few things that could be better. While at the buffet we saw a cockroach, and I know for sure the employees saw it, but nobody did anything about it. Then at one of the A la cart restaurants, someone dropped a piece of chicken and again the employees acted like it wasn't even in the middle of the floor. My son have to tell the staff about 3 times that a piece of chicken was in the floor. While sitting at one of the tables at the lobby, u could see a great amount of hair accumulated at the bottom. It felt like they just clean around it and ignored all the hair. Overall I think is a great hotel for families with a ton of activities to keep your young ones entertained. If they just pay attention to the little detail, it would be a perfect rating for me.

Posted by , from Yonkers on Mar 23, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 26, 2022 by Online Reputation

Dear Juan, We apologize for any inconvenience you may have experienced. Rest assured that we have taken your comments to heart and will take corrective action for future stays. Thank you for your comments and we look forward to welcoming you back! Best regards, Alexandra Robles Online Reputation Bahia Principe Bavaro Resort

4 out of 5
The hotel was great but the food was ok

Posted by on Mar 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 4, 2022 by Online Reputation

Dear Ana, It is gratifying to know that you enjoyed our resort. Please be assured that your comments will be taken into the highest consideration. We look forward to welcoming you on a future stay and in this way to demonstrate our commitment to service and customer satisfaction, the hallmark of our Bahia Principe family. Greetings from the Dominican Republic! Alexandra Robles Online Reputation Bahia Principe Bavaro Resort

5 out of 5
Service excelent Staff excelent Food and restaurant excelent

Posted by on Feb 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 6, 2022 by Online Reputation

Dear Mrs. Tiberio, I am pleased that you mentioned the excellent service of the staff, the excellent food and the excellent restaurant. We look forward to welcoming you soon! Best regards, Katty Botello Online Reputation Bahia Principe Bavaro Resort

2 out of 5
Pretty unfortunate that this trip had some of the worst service we’ve ever encountered. Top of the list was the restaurants. We had to literally walk out of two of them after waiting an hour and a half without entrees. Listening to every table complain about the same thing. Because of the timing one night, we literally ate a bag of chips for dinner in the room after a failed attempt at both the Mexican and Steak restaurants to get dinner. With little ones it was impossible to get them to wait that long without food. Kids club as the second issue, was virtually non-existent, overcrowded. We were told multiple times to just come back later. There are other things too but these two where deal breakers on ever going back.

Posted by on Jan 7, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 10, 2022 by Online Reputation

Dear Client, We would like to express our sincere apologies for the inconvenience you experienced, but rest assured that your comments have been presented to the General Manager of our Resort with whom we will give due attention. Please note that this type of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. We hope to receive you in a next stay and in this way to be able to demonstrate our commitment regarding our service and customer satisfaction, the seal of guarantee, and quality of our Bahía Príncipe family. A cordial greeting, Katty Botello Online Reputation Bahia Principe Bavaro Resort

5 out of 5
They need to improve the service for COVID test. I spent 2 hours.

Posted by on Sep 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 27, 2021 by Online Reputation

Dear Luis, Thank you for your scores, on the other hand, keep in mind that the laboratory that performs the tests is an external company that provides its services to us, but we will send your opinions. Kind regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

5 out of 5
The best!!! Wow what a amazing people who work in that beautiful place. I loved and I recommend to anyone. Thank you for making possible. I can’t wait to repeat 😊

Posted by on Sep 17, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2021 by Online Reputation

Dear Eliana, It is a pleasure for all of us to hear that you loved your experience in our Bahia Principe Fantasia Punta Cana and to read that we were able to fulfill your expectations. Looking forward to seeing you soon! Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

1 out of 5
This place is a dump and old. Definitely needs to be updated. The beach was covered in seaweed and vendors constantly selling things. We booked a snorkeling experience and they took us 8 min out on a boat in the middle of the ocean with rough waters. We saw just a handful of fish. Epic fail.

Posted by on Jul 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2021 by Online Reputation

Dear Guest, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. Best regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

2 out of 5
Property maintenance was lacking. We reserved a room with 2 double beds and was given a room with a king, for 3 people. The room smelled like mold and the bathroom had mold in the corner. We asked for a different room and when we given a new room the fan didn’t work and we had to call for maintenance. The concierge staff was very nice and extremely helpful. The food on sight could have been better but the restaurant reservations were definitely worthwhile, the fool was excellent, especially the Il Capriccio restaurant.

Posted by on Jul 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2021 by Online Reputation

Dear Guest, We greatly regret not having met your expectations. We sincerely appreciate your comments, since they are very important to us and show us the aspects to which we must pay special attention in order to continue to improve our services. Regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

3 out of 5
The food was really bad. A lot of the staff did not speak English!!!!

Posted by on Jun 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 26, 2021 by Online Reputation

Dear Guest, We apologize for any inconveniences you may have experienced. Regards! Claritza Padua Online Reputation Bahia Principe Luxury Ambar Resort

4 out of 5
Staff were ok, just want to said thank two person that made our stay amazing Alberto at front desk and Captain at Buffet Roosevelt this two workers have an attitude above and beyond. Thanks.

Posted by on Jun 16, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 16, 2021 by Online Reputation

Dear Guest, We appreciate that you value the effort and dedication provided by Alberto and Roosevelt during your stay. Your comments will be passed on to our colleagues. Regards! Claritza Padua Online Reputation Bahia Principe Fantasia Punta Cana Resort

About the Bahia Principe Fantasia Punta Cana - All Inclusive

Location Carretera Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included

Property Features

Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. A complete renovation of Bahia Principe Fantasia Punta Cana - All Inclusive was completed in November 2016. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 512 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Bahia Principe Fantasia Punta Cana - All Inclusive has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Horse riding nearby
  • Bicycle on site
  • Ecotours on site
  • Playground on site
  • Free bicycles on site
  • Water skiing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Skydiving on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • Luxury Bahia Principe Fantasia All Inclusive Punta Cana
  • Fantasia Bahia Principe All Inclusive All-inclusive property
  • Luxury Bahia Principe Fantasia Punta Cana
  • Luxury Bahia Principe Fantasia
  • Luxury Bahia Principe Fantasy
  • Fantasia Bahia Principe Punta Cana All Inclusive
  • Fantasia Bahia Principe All Inclusive
  • Luxury Bahia Principe Fantasia All Inclusive
  • Bahia Principe Fantasia Punta Cana
  • Fantasia Bahia Principe Punta Cana All Inclusive
  • Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
url importing http://www.travelocity.com/Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana---All-Inclusive.h15466753-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana---All-Inclusive.h15466753-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana---All-Inclusive.h15466753-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.