Book Hotels in Francisco Uh May

This is a beautiful hotel. I really recommend this hotel. FYI: you can not go swimming at the beach in front of the hotel. There's a public beach about 20 mins. walking distance where you can go swimming. Other than that this is a great hotel! I loved the location and the staff.

Ok, so we arrived and because I was preferred customer I was preferred they took me to a different check in lounge. They make you fill out a bunch of papers I said ok fine. After that a sales rep comes and basically makes you commit to a breakfast and why not. Now let me break down the details of my trip: My room: it smelled so so bad I couldn’t even handle it. After my complain, they sent 2 technicians that tried to fix it and told me everything was fine. Ok, so I decided to unpack my stuff... 30 mins later boom the smell again. And of course I complained again. They told me they didn’t have any other rooms and that they will do their best to accommodate me. I spend hours waiting when I went to ask about my room.. oh we can give me another room, instead of upgrading me; they were downgrading me. I said no, I paid for Swim out and that’s what I want. After hours of waiting I finally got another room. This other one was ok, no smell! However, no welcoming champagne or fruits! The mini bar was incomplete and it was never restock! Oh and let me mention about their towel, oh boy the pool towers were actually better than the room towel. Food: food was good but service is very very slow! The selection of food is very limited as well. No buffers available. In the hibachi you have to get what they give you “no other way around” the Mexican restaurant was very good with real Mexican dishes however service extra slow. Pool: amazing loved loved the pool. However, the pool bar closes

The most beautiful boutique hotel with an amazing plant lovers dream balcony and terrance. The rooms are amazing and clean. The decor is very rustic chic and consistent with all of tulum. The staff was amazingly helpful and accommodating. Food was amazing!!! Will absolutely recommend. The location is 7 mins from tulum beach.

I stayed at Hotelito Azul for a week and it was amazing. Cute rustic chic bungalows situated right on a beautiful beach. The rooms have AC and the bed was really comfortable 😀 The service provided was wonderful, food and drinks were terrific so no need to venture somewhere else if you don’t feel like it. I didn’t have any issues waiting long for food and drinks. It’s also in a great location where you can check out other terrific restaurants and shops that are located at max a 20 minute walk, or you can rent bikes to get around. Everyone at the hotel was very professional and helpful. The only few things I didn’t love was a Wednesday night where the bar across the street had music blasting till 4am. The other nights were not an issue. I asked to have a room further away before I went and they happily satisfied my request. The lighting in the bathroom is dim which wasn’t ideal but you get used to it. And there was one day where the the water wasn’t working so I couldn’t take a shower right then. All in all though, I would highly recommend this place to anyone and look forward to staying there again!

Eco concept was great. The restaurant and views as well

1. Best snorkeling we experienced in Mexico – saw colorful fish, reefs, stingrays and turtles 2. Lots of activities: yoga, paddle boarding, water aerobics, painting, beach volleyball, meditation, etc. 3. Great staff constantly cleaning and up keeping both the rooms and common grounds 4. Friendly, efficient, excellent staff. 5. The pool cabana beds 6. The small and big pools 7. Hot tub on balcony 8. Great night entertainment, really liked that band 9. Think every room has a view of the ocean Cons: 1.The structures over lounge chairs at beach don't provide good shade from sun. 2.Our rooms wall weren't soundproof. We could hear the rooms around us and music in the lounge some distance away. Suggest bringing earplugs if a light sleeper. 3. There is no separation from bathroom with rest of your room.