Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Nature View | Exterior

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Room service

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Xcacel Beach
‪6 min drive‬
Akumal Beach
‪7 min drive‬
Xel-Há Park
‪8 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Room, 2 Queen Beds, Ocean View, Oceanfront

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

452 sq ft
Resort view
Sleeps 3
1 King Bed

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

1399 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

Excellent

452 sq ft
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Good

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Excellent

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Exceptional

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ocean View

Excellent

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Exceptional

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Ocean View

Exceptional

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Very good

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Exceptional

861 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Exceptional

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

1711 sq ft
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Very good

452 sq ft
Resort view
Sleeps 3
1 King Bed

Room Luxury with Garden View

Sleeps 3

Room Premium with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Standard with Garden View

Sleeps 4
2 Double Beds

Room Standard with Sea View

Sea view
Sleeps 3

Room Luxury with Garden View

Sleeps 4
2 Double Beds

Room Standard with Garden View

Sleeps 3

Room Premium with Garden View

Sleeps 3

Room Standard with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Premium with Sea View

Sea view
Sleeps 3

Room Premium with Garden View

Sleeps 4
2 Double Beds

Suite with Ocean View

Ocean view
Sleeps 3

About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

Riviera Maya Golf Club - 3 min drive - 1.8 miles
Dolphinaris Tulum - 4 min drive - 1.4 miles
Xcacel Beach - 6 min drive - 2.4 miles
Akumal Beach - 7 min drive - 4.9 miles
Xel-Há Park - 8 min drive - 4.4 miles

Getting around

Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park

Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

735 guestrooms or units

3 levels

12 buildings

9 dining venues

3 bars on the beach

3 bars by the pool

3 bars or lounges

Built in 2022

Manager's reception (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Garden

Gift shop

Onsite shopping

Bellhop

Elevator

No smoking on site

Water dispenser

Coffee shop

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

$316 nightly

Jul 9 - Jul 10

Total includes taxes and fees

Property amenities

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Playground
Shopping
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (31 inch wide door)
Handrails in hallways (24 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

65-inch smart TV with premium digital channels

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jul 11, 2025 start from $331.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features deep-tissue massages, facials, and mani/pedis.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

ALFONSO, Plano

Jun 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2025

10/10 Excellent

Aaliyah, bolingbrook

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect honestly, staff the vibes.. just wish there was convenient way for transportation that didn’t cost so much. Maybe provide shuttles from the airport as well as lil market options in the city

Stayed 5 nights in Mar 2025

2/10 Terrible

Brittnai, Savannah

Apr 12, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 7 nights in Mar 2025

10/10 Excellent

Veronica

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel!!

Stayed 3 nights in Mar 2025

10/10 Excellent

6/10 Okay

Tashea

Traveled with family and small children

Apr 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

This resort seems way better online than it actually is. The layout of it is inconvenient. Everything is in one huge line but there is no sidewalk that can take you from one side to the next. The only way to get from one side to the next is walking on the very slim street on the back side of the resort that the shuttles take. The service at the kiddie pool was TERRIBLE. I had to ask did they even have service because no one ever came to check on us. As a mother with two young kids convenience was something I really search for when booking. The bar to order food or drink was a 2/3 min walk from the pool.This happened multiple days during our stay. I’ve stayed at plenty all inclusive resorts including the Hilton Cancún so I had high expectations but this resort just did not meet them in any way. I liked the restaurant options that required reservations but the daily buffets were mediocre. The power went out twice during our 5 day stay. The second time was for a whole hour. I traveled here as a solo mom with my two kids so that was absolutely terrifying for me. No power meant no WiFi/phone service then once it cut back on it took another 45 mins for the WiFi to work. The rooms are already extremely humid so that made everything worse. I looked out the peephole to see if anyone else was out but it was literally PITCH BLACK so I didn’t want to open the door and something bad happen. On the plus side the housekeeping women were the sweetest I’ve ever met. I will not return.

Stayed 4 nights in Mar 2025

6/10 Okay

Robin

Traveled with family and small children

Apr 6, 2025

Liked: Cleanliness

The resort is beautiful. There are some minor maintenance issues that are being ignored such as large groups of tiles missing from every pool, missing toilet seats in the restrooms and none of the restroom garbage cans are in good shape. The buffets are terrible. 0/10. The food is much better at the soecialty restaurants but don’t order steak, not even at the steak house. I tried to get a medium rare steak on two separate occasions and each time I had serenely well done leather served. The waiters are all very friendly and polite. None of the bartenders were very pleasant, nor did they really know how to make a drink. There was no consistency at all. The room service is laughable. There are only about six options it take at least 1.5 hours to get anything and it is always ice cold on arrival. The gym is great but you have to make do with the limited equipment they have. The shows vary from boring to fantastic. The princess show really got the kids excited. Overall, I tok think the property was worth the price and I wouldn’t recommend the resort but I don’t regret my visit, I just know better now.

Stayed 7 nights in Mar 2025

10/10 Excellent

Kabriah

Apr 6, 2025

Stayed 3 nights in Apr 2025

8/10 Good

Abhipsa

Traveled with family

Apr 5, 2025

Liked: Staff & service, amenities, property conditions & facilities

The resort was the perfect size for my parent who has difficulty walking long distances. The golf carts and mini vans transferring people to different buildings were frequent. The pools were clean and staff would walk around to take orders for the pool bar. Our favourite pool was quiet but by the beach that unfortunately got a lot of seaweed that had to be shovelled every day(smelled sometimes). The adults only pool filled up quickly in the mornings. The main pool had many entertaining activities going on throughout the day. The kids’ pool looked fun as well. The restaurants on site were amazing and we ended up getting reservations for each night from the concierge. The breakfast and lunch buffet was mind blowing, so many delicious options (also had a gluten free area). The airport transfer and tours we booked from the affiliated company were pricey but they delivered what they promised. Keep in mind the entrance fee needs to be paid in cash for some activities(USD or pesos). Tip at the resort and outside also in USD or pesos. Main beach area is nice but can’t get in water without water shoes, too rocky. The other beach area gets a lot of seaweed. Nightly entertainment was nice, enjoyed the Mexican night and Michael Jackson show. There’s a late night DJ and dancing too. Room felt a little clammy, including bed sheets. AC worked fine but humidity control in room was off, might have just been our room though, since the exhaust fans didn’t seem to be working or were not powerful

Stayed 5 nights in Mar 2025

10/10 Excellent

Reyna

Traveled with partner, Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will be back for sure!

Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with partner

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing food. Clean, fresh rooms.

Stayed 3 nights in Mar 2025

10/10 Excellent

Angel

Traveled with partner

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel/resort I’ve ever stayed at. The service was outstanding I was never disappointed throughout our vacation. I would love to come back again it’s such a beautiful property couldn’t ask for a better place to relax and get away with my girlfriend.

Stayed 3 nights in Mar 2025

6/10 Okay

Nandee

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

Rolly

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this property, great selection of restaurants, fun evening shows, lots for the kids to do. The coffee shop is amazing, lots to explore. Would definitely go back again.

Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family and small children

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent 4 days/5 nights at Hilton Tulum with our kids, 9 and 7. They had a great time and there were no shortage of pools and beach space. The food was really good for an all inclusive, though we did end up with food poisoning on our last night. Overall, would return as the grounds were lovely, service was good, and food and drinks were great.

Stayed 5 nights in Mar 2025

6/10 Okay

Mike

Mar 31, 2025

Stayed 1 night in Mar 2025

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Hilton Tulum Riviera Maya All-Inclusive Resort

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Room, 2 Queen Beds, Ocean View, Oceanfront

View all photos for Club Room, 1 King Bed, Nature View

Club Room, 1 King Bed, Nature View

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Suite, 1 King Bed, Ocean View (Governors Suite)

View all photos for Room, 1 King Bed, Nature View

Room, 1 King Bed, Nature View

View all photos for Family Room, 1 King Bed, Ocean View

Family Room, 1 King Bed, Ocean View

View all photos for Room, 2 Queen Beds, Nature View

Room, 2 Queen Beds, Nature View

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Club Room, 2 Queen Beds, Resort View, Ocean View

View all photos for Club Room, 2 Queen Beds, Nature View

Club Room, 2 Queen Beds, Nature View

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

View all photos for Family Room, 2 Queen Beds, Ocean View

Family Room, 2 Queen Beds, Ocean View

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Club Suite, 1 King Bed, Partial Ocean View

View all photos for Family Room, 2 Queen Beds, Ground Floor

Family Room, 2 Queen Beds, Ground Floor

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Family Suite, 1 King Bed, Ground Floor

Family Suite, 1 King Bed, Ground Floor

View all photos for Family Room, 1 King Bed, Ground Floor

Family Room, 1 King Bed, Ground Floor

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room Luxury with Garden View

Room Premium with Sea View

Room Standard with Garden View

Room Standard with Sea View

Room Luxury with Garden View

Room Standard with Garden View

Room Premium with Garden View

Room Standard with Sea View

Room Premium with Sea View

Room Premium with Garden View

Suite with Ocean View

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About the neighborhood

Tulum

What's nearby

Getting around

Restaurants

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Awards and affiliations

Languages

Similar properties

Dreams Tulum Resort & Spa - All Inclusive

Dreams Tulum Resort & Spa - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom