Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

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Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

9 restaurants, lunch, dinner served; Asian cuisine
Children's play area - outdoor
8 outdoor pools, cabanas (surcharge), pool umbrellas
Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • All inclusive
  • Housekeeping
  • Spa

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Xcacel Beach
    ‪6 min drive‬
  • Akumal Beach
    ‪7 min drive‬
  • Xel-Há Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Room, 2 Queen Beds, Ocean View, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 1399 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(47 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(27 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(13 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 3

Room Premium with Sea View

  • 452 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 4

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 4

Room Standard with Sea View

  • 452 sq ft
  • Sleeps 4

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 miles
  • Dolphinaris Tulum - 4 min drive - 1.4 miles
  • Xcacel Beach - 6 min drive - 2.4 miles
  • Akumal Beach - 7 min drive - 4.9 miles
  • Xel-Há Park - 8 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Lobby Pub - ‬7 min drive
  • ‪Katok - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Le Gourmet Restaurant - ‬6 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Sep 21, 2025 start from $283.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features body scrubs, facials, and body treatments.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1050 out of 1914 reviews
Rating 8 - Good. 396 out of 1914 reviews
Rating 6 - Okay. 249 out of 1914 reviews
Rating 4 - Poor. 110 out of 1914 reviews
Rating 2 - Terrible. 109 out of 1914 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay on the resort. Don’t be cheap get the enclave upgraded suites it’s totally worth it. We had a regular king suite jungle view & switch immediately the next day to a king suite that came with 2 bathrooms, a tub & 2 balcony. It also comes with butler service which made everything so convenient. He took care of everything, ask for Rapheal he was the best. The food is also really good, do not believe ppl who say the food is nasty, they’re just not use fresh food without all the junk in it. Also when you get the suite you have access to a private pool & restaurants as well as the enclave suite where you can catch some AC, relax, get a drink & eat and snack in. The property is so beautiful & so many amazing places to take pictures. You can also book excursions right on the resort & it wasn’t expensive. We did ATV, Swam in the cenote & ziplining for $250 a person. They even pick you up & drop you all. And for all my wellness ppl they have fitness classes for free. I caught a 7:30am yoga class on the beach right in front of the ocean. It was nice. It’s so much I can say but you can look up my ig @shytown1988 I’ll be showing videos & breaking down everything I did on this property. And
Stayed 4 nights in Jul 2025

10/10 Excellent

Khalid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it here, staff were friendly, room was really nice and spacious and the dining was good. My son had an awesome time at the Splash Park. Will definitely go back!
Stayed 3 nights in Jun 2025

10/10 Excellent

ALFONSO, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Latorrie, Alachua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, beautiful, and quiet resort.
Stayed 5 nights in May 2025

10/10 Excellent

FLOYD Jeffery

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Clinton

Stayed 3 nights in May 2025

10/10 Excellent

Ayten Yehia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel exceeded my expectations! First thing when we checked in we had a room bracelet that made it so easy to access the room without the old card method. The room's view is heaven, facing the beach and the staff used to clean the windows every day from the humidity so you can see the beach. Also, the shower is fancy and comfortable. The entertainment staff were so nice and made it fun on the beach and the pool. The food was delicious in all of the restaurants and we tried all of them during our stay. The hotel had a show for 2 hours every night, other hotels are so boring at night if you have kids and you can't hang out in the bar. If you have kids, the hotel has a whole kids' area that has activities for the kids all day. The staff were so professional and nice. Jose translated our conversation with the taxi driver and communicated well with him for an hour. Room service quickly responded to any concerns or requests, when we ordered food in the room it arrived in 10 minutes hot and fresh. When we had an issue with the fridge, it was replaced in 20 minutes. The hotel is very safe, they took the taxi driver’s information, DL, and ensured that he was coming to us and that we ordered him. I recommend the hotel to anyone and I will definitely go back with the family
Stayed 5 nights in May 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
🌟🌟🌟🌟☆ Great Stay, But the Seaweed Smell Was Overwhelming Overall, Hilton Tulum is a beautiful resort — the rooms were clean, the staff was friendly, and the amenities were top-notch. We really enjoyed the food options and the relaxing atmosphere. However, the smell of seaweed near the beach area was very strong during our stay. We understand this can be a natural issue, but it definitely impacted the beach experience and made it hard to enjoy that part of the resort. Still, everything else was great, and we would consider coming back — hopefully during a time when the seaweed isn’t as intense.
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything excellent
Stayed 4 nights in May 2025

10/10 Excellent

Samuel

Stayed 4 nights in May 2025

10/10 Excellent

Raheemat

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice, hotel was clean will definitely come here again
Stayed 3 nights in May 2025

10/10 Excellent

Jada

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely stunning. Every detail was carefully planned. Having access to the enclave pool made all of the difference as those pools were typically quiet and empty. Those pools also had access to a restaurant that was amazing. The food was everywhere amazing, but the best part about staying at this resort was the staff. The staff were all so friendly and helpful. The staff made sure that we had everything we needed and we’re comfortable every single person that I encountered who worked at the resort was extremely kind and easily made me want to come back to this resort again.
Stayed 4 nights in May 2025

10/10 Excellent

Jeanette L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Clean.
Stayed 7 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice option for kids nice clean protected beach.

The kids area is super fun, their beach is very nice, the pools are warm and lovely. We only tried ine buffet and the fiod wasnt good. That would be my only complaint. No sargasum on the beach! Even in June.
Stayed 1 night in May 2025

10/10 Excellent

Chinazaekpele

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Top tier!
Stayed 2 nights in May 2025

10/10 Excellent

Iliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the grounds! Everything was beautiful! 🌸
Stayed 6 nights in May 2025

10/10 Excellent

Jose Juan

Stayed 3 nights in May 2025

10/10 Excellent

Markala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean very beautiful really good customer service everyone was so nice and there were plenty of shows and activities to attend I enjoyed the selection of food. drinks were a little weak so I ordered a extra shot on the side. i will most defiantly stay on this resort again
Stayed 4 nights in May 2025

10/10 Excellent

Stacy Lynnette

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in May 2025

6/10 Okay

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, needs more adult entertainment
Stayed 5 nights in May 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness
Nice
Stayed 5 nights in May 2025

10/10 Excellent

Red Pill

Stayed 3 nights in May 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas opciones de actividades y comida.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 3 nights in May 2025