Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
Property video
9 restaurants, lunch, dinner served; Asian cuisine
View from room
Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Xcacel Beach
    ‪6 min drive‬
  • Akumal Beach
    ‪7 min drive‬
  • Xel-Há Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Room, 2 Queen Beds, Ocean View, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 1399 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

8.6 out of 10
Excellent
(45 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(24 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(13 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room Luxury with Garden View

  • Sleeps 3

Room Premium with Sea View

  • Sea view
  • Sleeps 4

Room Standard with Garden View

  • Sleeps 4

Room Standard with Sea View

  • Sea view
  • Sleeps 3

Room Luxury with Garden View

  • Sleeps 4

Room Standard with Garden View

  • Sleeps 3

Room Premium with Garden View

  • Sleeps 3

Room Standard with Sea View

  • Sea view
  • Sleeps 4

Room Premium with Sea View

  • Sea view
  • Sleeps 3

Room Premium with Garden View

  • Sleeps 4

Suite with Ocean View

  • Ocean view
  • Sleeps 3

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About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 miles
  • Dolphinaris Tulum - 4 min drive - 1.4 miles
  • Xcacel Beach - 6 min drive - 2.4 miles
  • Akumal Beach - 7 min drive - 4.9 miles
  • Xel-Há Park - 8 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jul 21, 2025 start from $389.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features deep-tissue massages, facials, and mani/pedis.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1016 out of 1846 reviews
Rating 8 - Good. 384 out of 1846 reviews
Rating 6 - Okay. 240 out of 1846 reviews
Rating 4 - Poor. 108 out of 1846 reviews
Rating 2 - Terrible. 98 out of 1846 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khalid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it here, staff were friendly, room was really nice and spacious and the dining was good. My son had an awesome time at the Splash Park. Will definitely go back!
Stayed 3 nights in Jun 2025

10/10 Excellent

ALFONSO, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

George JR

Liked: Amenities
It was a great stay! The staff, amenities and all were over the top. Will be coming back.
Stayed 5 nights in Apr 2025

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Vivian

Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa, Valley Center

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Fun splash pad for toddlers and kids. Very friendly staff. Great restaurants…We especially loved the hibachi option. The beach access is rocky so I suggest wearing water shoes.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kayirah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can most definitely say the transportation system around the hotel stands out to me the most. That was until I tried the streak house, food was a 10/10. The resort itself was beautiful. I would definitely visit and recommend family and friends.
Stayed 3 nights in Apr 2025

6/10 Okay

Tyler

Traveled with family
Liked: Property conditions & facilities, room comfort

2nd visit, won't be going back.

Returned to this hotel based on a previous stay in 2024. This time things weren't as amazing. Trash in places like landscaping never picked up. Entertainment everywhere during the day, even on the beach you couldn't get away from the screaming in the microphone/loud techno music. Food was average still, but my husband got terribly ill the last 2 days, and my 3 year old got sick on the last day. Canned water was no longer readily available. We found one hot tub that was 98 degrees the entire week, the rest of the time they were pool temp. Pool surfaces were alway grimey. Rooms and housekeeping were excellent. Restaurant service mostly excellent. My 5 year old had a great birthday dinner at La Luce. Beach/pool service was mostly slow but that was expected and the servers work hard. Tram wait times were longer than I remember, but we also used them more since we were farther from the lobby this trip. It also didn't help when other guests wouldn't want to make room or would cut the line. Lots of towels left everywhere on chairs all day. They took care of the seaweed well. The workers are the best thing about the hotel, always friendly and smiling.
Stayed 8 nights in Apr 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at the cleanliness of the establishment the staff was great . Overall was a great experience.
Stayed 4 nights in Mar 2025

6/10 Okay

Shelley

Stayed 5 nights in Feb 2025

10/10 Excellent

Judith

Stayed 7 nights in Apr 2025

10/10 Excellent

Yana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel and destination
Stayed 5 nights in Mar 2025

10/10 Excellent

Yicel Abreu

Stayed 3 nights in Apr 2025

10/10 Excellent

Sara Coleman

Liked: Cleanliness, staff & service, property conditions & facilities
I went for my birthday trip and it was perfect and everything I needed was included
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaliyah, bolingbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect honestly, staff the vibes.. just wish there was convenient way for transportation that didn’t cost so much. Maybe provide shuttles from the airport as well as lil market options in the city
Stayed 5 nights in Mar 2025

4/10 Poor

Donna

Disliked: Staff & service, property conditions & facilities
Food and drinks were awful. Didn't have a decent meal the whole week. Buffet food was cold and dried out. Drinks had a funny taste no matter what we ordered. Very disappointed!!!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Khelzea Jenz Flores

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Resort is an amazing place for families to stay at. They have pently of different food options. If you have any children under the age of 12, they have a kiss club where they do different activities throughout the day. All the staff were amazing and very welcoming. I will definitely be coming back next year.
Stayed 5 nights in Apr 2025

2/10 Terrible

Brittnai, Savannah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Deanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Anna Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly enjoyed the resort. The grounds are absolutely beautiful. Food and dining options were great. We did have some trouble making dinner reservations, but the concierge was super helpful and was able to get us reservations. There are about 7 pools in the resort and they all have a beautiful ocean view. The food and drinks were delicious. All the staff we encountered were super friendly and beyond helpful. It would be nice to have a few more onsite activities throughout the day. I would definitely stay here again.
Stayed 6 nights in Mar 2025