Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

8 outdoor pools, cabanas (surcharge), pool umbrellas

9 restaurants, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi
Restaurant

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Place, Riviera Maya Golf Club
‪3 min drive‬
Place, Aktun Chen
‪3 min drive‬
Place, Dolphinaris Tulum
‪4 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Nature View

Excellent

Resort view
452 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Ocean view
1399 sq ft
1 bedroom
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Nature View

Resort view
452 sq ft
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Ocean View

Exceptional

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Good

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Exceptional

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Exceptional

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Very good

Ocean view
452 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Ocean view
861 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Good

Resort view
452 sq ft
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

Ocean view
1711 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Excellent

Garden view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Exceptional

Garden view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Good

Ocean view
Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

Good

Garden view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Wonderful

Ocean view
Sleeps 4
2 Queen Beds

Enclave Ocean View Suite-1 King

Sleeps 3

Family Ocean View King Room

Sleeps 3

Family Room, 1 King Bed, Resort View

Sleeps 3

Family Suite, 1 King Bed, Oceanfront

Sleeps 3

Presidential King Suite

Sleeps 3

Bathroom | Hair dryer, children's robes, towels, soap

King Room With Roll-in Shower-Mobility Accessible

Sleeps 3

Room, 1 King Bed, Resort View

Sleeps 3

Governor Suite King

Sleeps 3

King Suite with Ocean View

Sleeps 3

Oceanfront Beach Access 2 Queen Room

Sleeps 4

Room Standard with Garden View

452 sq ft
Sleeps 4

Room Standard with Sea View

452 sq ft
Sleeps 4

Room Premium with Garden View

452 sq ft
Sleeps 4

Room Premium with Sea View

452 sq ft
Sleeps 4

Room Luxury with Garden View

452 sq ft
Sleeps 4

Room Luxury with Garden View

452 sq ft
Sleeps 3

2 Queen Room with Ocean View

Sleeps 4

Two Queen Room with Enclave Ocean View

Sleeps 4

Two Queen Room with Enclave Nature View

Sleeps 4

Ground Floor Family Room - King Bed

Sleeps 3

GROUND FLOOR FAMILY SUITE - KING BED

Sleeps 3

King Room with Enclave Nature View

Sleeps 3

2 Queen Room with Enclave Partial Ocean View

Sleeps 4

King Suite With Partial Ocean View

Sleeps 3

King Room With Partial Ocean View

Sleeps 3

Nature View Family Room-2 Queen Beds

Sleeps 4

Family Room With 2 Queen Beds-Ocean View

Sleeps 4

King Room With Ocean View

Sleeps 3

Oceanfront Room With Two Double Beds

Sleeps 4

Club King Room With Ocean View

Sleeps 3

Nature View King Room

Sleeps 3

Nature View Two Queen Room

Sleeps 4

ENCLAVE OCEAN VIEW - 1 KING BED

Sleeps 3

ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED

Sleeps 3

Enclave Nature View Suite-1 King Bed

Sleeps 3

About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

Riviera Maya Golf Club - 3 min drive - 1.8 miles
Aktun Chen - 3 min drive - 1.8 miles
Dolphinaris Tulum - 4 min drive - 1.4 miles
Akumal Beach - 6 min drive - 4.9 miles
Xel-Há Park - 7 min drive - 4.4 miles

Getting around

Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

‪Bahia Principe Grand Coba - ‬6 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Thali Restaurant - ‬7 min drive
‪Restaurant Kukulkan - ‬7 min drive
‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park

Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

735 guestrooms or units

3 levels

12 buildings

9 dining venues

3 bars on the beach

3 bars by the pool

3 bars or lounges

Built in 2022

Manager's reception (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Garden

Gift shop

Onsite shopping

Bellhop

Elevator

No smoking on site

Water dispenser

Coffee shop

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy

On private beach
Pool
Breakfast included
All inclusive

$247 nightly

May 12 - May 13

Total with taxes and fees

Property amenities

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Splash pad
Waterslide

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Playground
Shopping
Splash pad
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Elevator (31 inch wide door)
Handrails in hallways (24 inches high)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

65-inch smart TV with premium digital channels

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

Property Registration Number 009-007-007450/2025

We should mention

Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Apr 25, 2026 start from $427, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features facials, body wraps, and body treatments.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

2/10 Terrible

Esha

Jan 11, 2026

This is a terrible property do not stay here. The pools are overcrowded, the drinks are watered down. All the seats at the pool are taken by guests early in the day with towels. Staff did nothing to help with this. Lastly the front desk and staff are very rude and unhelpful.

Stayed 4 nights in Dec 2025

8/10 Good

Olga

Jan 9, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2025

10/10 Excellent

Luis

Traveled with partner

Jan 9, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the hotel. The staff was always friendly. The only thing I didn't was that they close the bar at 12:00am on Saturday in a resort. I have not ever seen that and not having a Disco it makes worst.

Stayed 3 nights in Jan 2026

4/10 Poor

Roxanne

Traveled with partner

Jan 6, 2026

Disliked: Cleanliness, property conditions & facilities

The food was mediocre, gross with no flavor. The room service was ok, the rooms were clean , at times i had to contact guest services to request my room to be cleaned. The description of this resort is not what it's explained on the website and the lounge chairs were extremely limited. I will not go or recommend this resort

Stayed 7 nights in Dec 2025

4/10 Poor

Christina Jasodra

Traveled with family

Jan 6, 2026

Liked: Property conditions & facilities

All the above, we arrived and paid for a connecting room they claimed the rooms were close together and had to wait for them to figure out that. The concierge gave very misleading information regarding dinner reservations and was rude her final answer was well it is high season you can order room service. I understand it’s high season but my stay was at peak season pricing as well. Day two of our stay I left a tip for the rooms to be cleaned not but they only cleaned one of the two. This was the same for the next 4 days. I asked to speak to a mod 2 times and that never happened. In addition they kept leaving only 6 towels when our group was 7. Restaurants that we had reservations at did not honor the reservation times with the Japanese restaurant seating us 1 hour after hour time as well as Mexcal. Both restaurants upon seating rushed us. I went to the lobby to ask what activities they had for New Year’s Eve. They were not sure and went to find out. While waiting a socket in the floor began to smoke and shot up flames the front desk seemed unconcerned. Finally the resort for New Year’s Eve did not have a family friendly event the entire main space was blocked off and used for a tequila tasting. The small areas to the sides had a few other activities but once again the area was very small and crowded due to the dominate space reserved and roped off. Over all the experience was poor at best. Was very disappointing.

Stayed 7 nights in Dec 2025

10/10 Excellent

Erick Alexis

Traveled with family and small children

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great place clean rooms, good amenities and friendly staff

Stayed 5 nights in Dec 2025

4/10 Poor

Suran

Traveled with family and small children

Jan 6, 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The hotel overall is very poorly staffed. There were many times when at the buffet a section (e.g. chilaquiles station) wasn't staffed at all or there was one person staffing the bar for an entire pool. The service also overall was terrible with staff looking overwhelmed. It took over an hour and half to just get chips and guac to our cabana. We went for NYE weekend for 5 nights and we could only get reservations for 2 nights. This was initially understandable as they said the hotel was fully booked but when we got to the restaurants they were maybe at 30% capacity our whole seating?? When asking for anything like still water, we had to ask several times and several times we just gave up and ate our meal without water. Finally, the food was actually terrible. At the Asian restaurant, the tuna tataki was almost neon pink and inedible. At the buffet, there really aren't a lot if any toddler friendly options and it was like pulling teeth getting french fries at the buffet when they were available on the room service, and beach menus. Overall, very disappointing especially for NYE weekend. We will not be back

Stayed 5 nights in Dec 2025

8/10 Good

Darren

Traveled with partner

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort was good the booking agency Expedia was not.

Stayed 11 nights in Dec 2025

8/10 Good

Carolyn

Traveled with family

Jan 5, 2026

Hotel is beautiful and view was terrific. Hotel was at capacity for New Years and due to this reservations for dining were nearly impossible and cleanliness and attentive service suffered. That said, when you were able to find help, staff was friendly. Also wish there were more structured activities (game room or poolside fun) for the full family outside of kid/teen club. Location was great - easy drive (cab ride) to many adventure and scenic activities.

Stayed 4 nights in Dec 2025

6/10 Okay

Neal L

Traveled with partner

Jan 5, 2026

Liked: Amenities

The cleaning staff did not clean the rooms daily in a reasonable time frame.Would come back to the room at 4-5 pm and room still had not been cleaned.

Stayed 5 nights in Dec 2025

10/10 Excellent

Rustee

Traveled with partner

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Only spent one night, so didn’t get to see everything, and only got to eat at the buffet. Very pleasant experience. Room was extremely comfortable.

Stayed 1 night in Jan 2026

2/10 Terrible

Bobin

Jan 5, 2026

Stayed 3 nights in Jan 2026

6/10 Okay

Alicia

Traveled with partner

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The food was okay but not amazing, I had such difficulty getting a reservation for the nicer restaurants. When we were seating to eat it took over 30 minutes at times to even get an initial drink order. The staff was amazing and kind.

Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Traveled with family

Jan 5, 2026

Liked: Cleanliness, staff & service, amenities

Clean spacious room, friendly staff, great food.

Stayed 7 nights in Dec 2025

10/10 Excellent

Maria

Traveled with family

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

we loved it except for the pool chairs that are never monitored and you have to get up at 0600 just to find a chair.

Stayed 5 nights in Dec 2025

6/10 Okay

Roseanne

Traveled with family

Jan 4, 2026

Liked: Cleanliness, property conditions & facilities

So much can be improved- food, service, communication of events.

Stayed 7 nights in Dec 2025

10/10 Excellent

Vladimir, San Francisco

Traveled with family

Jan 4, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently spent 5 wonderful days on a family vacation at this resort, and overall, it was an excellent experience that I would highly recommend to other families. The hotel itself was outstanding – clean, spacious, and well-maintained with beautiful facilities that kept everyone in our group happy, from the kids to the adults. The rooms were comfortable, and the on-site amenities (pool, restaurants, and kids' activities) were perfect for a relaxing yet fun family trip. What really stood out was the staff. They were incredibly nice, friendly, and attentive throughout our stay. From the front desk to the housekeeping and restaurant teams, everyone went out of their way to make us feel welcome and ensure we had everything we needed. Their warm service truly elevated the entire vacation. The only minor issue we encountered was a shortage of beach loungers (couches). On a couple of busier days, it was a bit challenging to find available spots by the beach, which was a small frustration after such a perfect setup otherwise. Despite that one small drawback, our overall experience was excellent. We left feeling refreshed and already talking about returning. Great value for a memorable family holiday!.

Stayed 5 nights in Dec 2025

2/10 Terrible

Eugenia, Mason

Traveled with family

Jan 4, 2026

Liked: Cleanliness

This is very difficult for me because I know ho lucky we are to be in a paradise like Tulum but the Hilton system was very flawed. You cannot make reservations in restaurants ahead of your trip and when we got there there were no reservations available! After much negotiating and calling they gave us one restaurant reservation on our last day at 9 pm! The chair situation in the beach was the typical in resorts, we had to get up at 6 to “reserve” ie put property in a chair in order to be able to sit by the ocean, at this point many hotels have other options, so we end up eating buffets sitting in the towel on the sand, which is not a match for the amount of money you pay. It’s not the workers fault but the Hilton company, just not a good experience as no one can give you answers or options. Workers, especially cleaning personal , were kind and extremely well done in their job.

Stayed 3 nights in Dec 2025

10/10 Excellent

Parin bimal

Jan 4, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

It was family friendly and nice property.

Stayed 5 nights in Dec 2025

10/10 Excellent

Salma Akhter, quazi arif md shariar Iqbal, quazi safeer

Jan 3, 2026

Stayed 3 nights in Dec 2025

8/10 Good

Nebu

Traveled with family and small children, Traveled with family

Jan 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely resort perfect for a family stay with stunning views of the sea. Great facilities provided and we were given an upgrade to 'enclave' which gave us access to great cocktails at the enclave lounge. Staff were friendly and helpful mostly. Overall excellent facilities centred around family and amazing setting with a great private beach for the resort. Nice clean spacious rooms with a great rain shower. Things that could be improved - though we were given the upgrade with enclave access we were not told this at check-in so we only came to find out on day 3 of our stay by chance. The only area where we felt the staff were not as friendly was in cocomar restaurant which was supposed to be the more premium 'enclave' area and we therefore only used this area once. Similarly the jacuzzi area in the enclave area was also not working during the entire period of our stay. Room service and tidying was happening quite late on in the day, often at 5-6pm at which point it would be difficult as we were often giving kids showers and getting ready for dinner. The kids club was well equipped and the staff were very caring. There however could be better activities for the kids utilising outside and inside areas in a more active way such as sports for the slightly older kids. Overall an enjoyable stay however there are a few areas where the experience could be improved. Thank you once again for the stay

Stayed 6 nights in Dec 2025

10/10 Excellent

Russel

Jan 2, 2026

Stayed 6 nights in Dec 2025

8/10 Good

Pauline Narine

Traveled with family and small children

Jan 2, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Property is too big and going back and forth from room to restaurants/ main areas were a nightmare specially with a baby. Shuttles weren’t adequate enough. Rooms were clean, views were great, service was great as well. Food was okay, not the best. Location is good if you’re planning on staying in the hotel. If you wanna see around, it’s not the best place.

Stayed 5 nights in Dec 2025

10/10 Excellent

Alejandra

Traveled with family

Jan 1, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No view Of the sea

Stayed 8 nights in Dec 2025

10/10 Excellent

Meagan

Jan 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was so kind and helpful. We enjoyed all amenities and thought the food was delicious and the room were very clean.

Stayed 5 nights in Dec 2025

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Oceanfront Beach Access 2 Queen Room

Room Standard with Garden View

Room Standard with Sea View

Room Premium with Garden View

Room Premium with Sea View

Room Luxury with Garden View

Room Luxury with Garden View

2 Queen Room with Ocean View

Two Queen Room with Enclave Ocean View

Two Queen Room with Enclave Nature View

Ground Floor Family Room - King Bed

GROUND FLOOR FAMILY SUITE - KING BED

King Room with Enclave Nature View

2 Queen Room with Enclave Partial Ocean View

King Suite With Partial Ocean View

King Room With Partial Ocean View

Nature View Family Room-2 Queen Beds

Family Room With 2 Queen Beds-Ocean View

King Room With Ocean View

Oceanfront Room With Two Double Beds

Club King Room With Ocean View

Nature View King Room

Nature View Two Queen Room

ENCLAVE OCEAN VIEW - 1 KING BED

ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED