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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Children's play area - outdoor
Property video
Children's play area - outdoor
Lobby
65-inch Smart TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Place, Aktun Chen
    ‪4 min drive‬
  • Place, Dolphinaris Tulum
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room, 1 King Bed, Nature View

View from room

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(53 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Suite, 1 King Bed, Ocean View (Governors Suite) | Living area | 65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(16 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Presidential Suite, 1 King Bed

  • Ocean view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(82 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

View from room

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Oceanfront

  • Sleeps 3

Family Ocean View King Room

  • Sleeps 3

Family Room, 1 King Bed, Resort View

  • Sleeps 3

Family Suite, 1 King Bed, Oceanfront

  • Sleeps 3

Presidential King Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Room, 1 King Bed, Resort View

  • Sleeps 3

Governor Suite King

  • Sleeps 3

King Suite with Ocean View

  • Sleeps 3

Oceanfront Beach Access 2 Queen Room

  • Sleeps 4

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 3

Room Standard with Sea View

  • 452 sq ft
  • Sleeps 4

Room Standard with Sea View

  • 452 sq ft
  • Sleeps 3

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 4

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 3

Room Premium with Sea View

  • 452 sq ft
  • Sleeps 4

Room Premium with Sea View

  • 452 sq ft
  • Sleeps 3

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 4

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 3

Suite with Ocean View

  • 861 sq ft
  • Sleeps 3

2 Queen Room with Ocean View

  • Sleeps 4

Two Queen Room with Enclave Ocean View

  • Sleeps 4

Two Queen Room with Enclave Nature View

  • Sleeps 4

Ground Floor Family Room - King Bed

  • Sleeps 3

GROUND FLOOR FAMILY SUITE - KING BED

  • Sleeps 3

King Room with Enclave Nature View

  • Sleeps 3

2 Queen Room with Enclave Partial Ocean View

  • Sleeps 4

King Suite With Partial Ocean View

  • Sleeps 3

King Room With Partial Ocean View

  • Sleeps 3

Ground Floor Family Room-2 Qn Bd

  • Sleeps 4

Family Room With 2 Queen Beds-Ocean View

  • Sleeps 4

King Room With Ocean View

  • Sleeps 3

Oceanfront Room With Two Double Beds

  • Sleeps 4

Club King Room With Ocean View

  • Sleeps 3

Nature View King Room

  • Sleeps 3

Nature View Two Queen Room

  • Sleeps 4

ENCLAVE OCEAN VIEW - 1 KING BED

  • Sleeps 3

ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED

  • Sleeps 3

Enclave Nature View Suite-1 King Bed

  • Sleeps 3

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Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 294 reviews
$428 nightly
The price is $508
Mar 2 - Mar 3
Total with taxes and fees
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About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 1.8 miles
  • Aktun Chen - 4 min drive - 1.8 miles
  • Dolphinaris Tulum - 5 min drive - 1.4 miles
  • Akumal Beach - 11 min drive - 4.9 miles
  • Xel-Há Park - 12 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Maiko - ‬7 min drive
  • ‪The Truck - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Exterior
Dreams Tulum Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.9 out of 5, Good, 1,005 reviews
$343 nightly
The price is $419
Feb 27 - Feb 28
Total with taxes and fees
Dreams Tulum Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

Property Registration Number 009-007-007450/2025

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Mar 3, 2026 start from $397.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features body wraps, mani/pedis, and body scrubs.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1098 out of 1963 reviews
Rating 8 - Good. 393 out of 1963 reviews
Rating 6 - Okay. 248 out of 1963 reviews
Rating 4 - Poor. 108 out of 1963 reviews
Rating 2 - Terrible. 116 out of 1963 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jhana

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Aribell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous professional and accommodating staff.
Stayed 7 nights in Oct 2025

4/10 Poor

Matthew william

Stayed 3 nights in Oct 2025

10/10 Excellent

Myra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Scenery, great service, food, safety.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tasneem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Tulum was one of the best resorts I have ever stayed on, lots of people from different countries and backgrounds. The staff are a 10/10, never had a problem with any one of them. At the lobby bar there are 2 guys that stood out to my partner and I, we forgot the other guys name but Daniel was extremely amazing his service was a 100/100 most sweetest guy ever. There was lots of sight seeing and animals as well loll. The room(s) are extremely clean and room service was a 10/10 anytime we called they were on GO! Which was amazing. First time in Mexico lots of memories and wonderful people. To the people in Hilton Tulum we say Thank you see you guys soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

feng

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and wonderful staff. The hotel and all the bathrooms were clean. Loved the aesthetic of the hotel and each restaurant had different theme. Picture perfect.
Stayed 3 nights in Oct 2025

2/10 Terrible

Amanvir

Traveled with partner
Disliked: Amenities, property conditions & facilities
We had to call everyday for room service. Our AC was not working properly & it was not fixed during our stay. We also disliked the food. Do not recommend.
Stayed 5 nights in Oct 2025

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Miguel Angel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing place for the value.
Stayed 3 nights in Oct 2025

6/10 Okay

Jinous

Traveled with group
Liked: Cleanliness
Food quality and quantity was not good. The casa’s were very inconveniently far from restaurants and the beach etc. The pool/beach area service was very slow and had to wait a long time to get drinks etc.
Stayed 3 nights in Oct 2025

10/10 Excellent

sheeva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience. 10 out of 10. Perfect mother daughter trip. Staff was spectacular. Food was great. Rooms was perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashlynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicolleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, good food and drinks. Very clean and staff is amazing
Stayed 3 nights in Oct 2025

6/10 Okay

Larry

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms, could improve customer service of wait staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Arturo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing, the message at the Conrad Spa was out of this world, the service and attention to detail from the staff was beyond incredible, I had small accident while at the pool but the staff was beyond helpful. We took this trip around our 4 year old daughter and she loved the kids club and the kids pool. The only complaint I would have is that my wife as a vegan really had a hard time finding food options throughout the day. The reservation restaurants were amazing and had plenty of options to choose from. Overall it was an amazing experience. Thanks to the amazing team
Stayed 5 nights in Oct 2025

10/10 Excellent

kaitlyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Zara

Stayed 3 nights in Oct 2025

10/10 Excellent

Turan

Liked: Staff & service, property conditions & facilities
Overall a great experience for our family, the kid swim park was closed for a couple days straight during our stay. But the ocean was clean so we used that instead. The restaurant options were nice, might come back next year. The staff were super friendly
Stayed 6 nights in Oct 2025

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2025

2/10 Terrible

Ali

Stayed 3 nights in Oct 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Shabab

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly resort. 10 out of 10. I will be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiley, Reno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly amazing. The staff are all very friendly and helpful. The food was top notch. The property has something like 5 pools (we only went to two). The beach has amenities like kayaks for use. The hotel casas line the beach and have shuttles running constantly, there is hardly a wait for the shuttles. The kids club is a beautiful area with climbing and horse ride on toys. The only bummer was that the kids pool/splash area (which was originally why we booked this hotel) was closed the entire week we were there. But even with the kids pool down, we had an amazing time! We will be returning! Note: bring bug spray! With afternoon showers, the bugs came out.
Stayed 7 nights in Oct 2025