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Hotel Description

4-star beachfront hotel near Tulum Beach

Beachfront retreat

You'll be within half a mile (1 km) of Tulum National Park and 2 miles (3 km) of Tulum Beach with a stay at this Tulum hotel. Playa Paraiso and Las Palmas Public Beach are also within 2 miles (3 km).

Private beach, dining

A private beach, a nightclub, and 2 outdoor pools are all featured at this hotel. Relax with free beach cabanas and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate the onsite laundry facilities and in-room childcare.

Free WiFi

The 73 individually decorated guestrooms offer free WiFi and private yards. Room service, rainfall showerheads, and free bottled water are also available.

Cabaña Ocean View 1 Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$308* Per night/room Mar 22 - Mar 23

Design House (Palapa)

Bed Count 4 King Beds Maximum Occupancy 10 Max

Casita Jungle with Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casita Ocean View with Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Design House (Coco)

Bed Count 5 King Beds Maximum Occupancy 10 Max

Design House (Arena)

Bed Count 4 King Beds Maximum Occupancy 4 Max

Papaya Playa Project ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Papaya Playa Project

Everyone (1) Couples (1)
5 out of 5

Posted by on Oct 6, 2020

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Comment from Hotel Management

Oct 13, 2020 by May - Guest Experience Manager

Estimado Huésped, Nos alegra enormemente que haya tenido una grata experiencia en nuesra propiedad. Agradecemos la puntuación otorgada y esperamos tener la oportunidad de recibirle en un futuro cercano. Cordialmente, May Guest Experience Manager

5 out of 5
Fantastic experience for jungle style and outdoor adventures

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Guest Experience Team

Dear guest, Thanks for sharing your comments about your experience with us. It makes us really happy that you had enjoyed it. We hope to see you again! Kindest regards,

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and free beach club nearby. Bring your whole family to Papaya Playa Project for summer fun including 2 outdoor swimming pools and surf lessons. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 1 floor
  • 73 guestrooms or units
  • Dining venue
  • Nightclub
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun Intl. Airport (CUN) (121.4 km / 75.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Papaya Playa Project offers 73 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Private outdoor space
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Ecotours nearby
  • Surf lessons - onsite
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Massages on beach
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 150.0.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Papaya Playa
  • Papaya Playa Project
  • Papaya Playa Project Hotel
  • Papaya Playa Project Hotel Tulum
  • Papaya Playa Project Tulum
  • Papaya Project
  • Playa Papaya
  • Playa Papaya Project
  • Playa Project
  • Papaya Playa Project Hotel
  • Papaya Playa Project Tulum
  • Papaya Playa Project Hotel Tulum

You should know

  • Papaya Playa Project offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.