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Gramercy Tulum

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Photo gallery for Gramercy Tulum

Beach bar
Design Room, 1 King Bed, Hot Tub, Ocean View | Premium bedding, in-room safe, individually decorated, blackout drapes
Exterior
Garden
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪11 min walk‬
  • Place, Playa Paraiso
    ‪11 min drive‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

View all photos for Panoramic Room, 1 King Bed, Balcony, Beachfront

Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Panoramic Room, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View, Beachside

Premium bedding, in-room safe, individually decorated, blackout drapes

Luxury Room, 1 King Bed, Garden View, Beachside

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Hot Tub, Ocean View

Design Room, 1 King Bed, Hot Tub, Ocean View | View from room

Design Room, 1 King Bed, Hot Tub, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Sian Ka'an Biosphere Reserve. Ven a la Luz Sculpture and Playa Akun are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 11 min walk - 0.6 miles
  • Ven a la Luz Sculpture - 2 min drive - 2.0 miles
  • Las Palmas Public Beach - 10 min drive - 6.6 miles
  • Playa Paraiso - 11 min drive - 7.1 miles
  • Tulum Mayan Ruins - 17 min drive - 9.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Philosophy - ‬2 min walk

About this property

Gramercy Tulum

3.5-star beachfront hotel near Tulum Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Gramercy Tulum.

This 3.5-star Tulum hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gramercy Tulum offers 48 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 to 500 for adults and MXN 120 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Scooter/moped rentals

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 500 for adults, and MXN 120 to 500 for children
  • Airport shuttle fee: MXN 3000 per room (one-way)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

How close is Gramercy Tulum to the airport?

Gramercy Tulum is 30.6 mi (67-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Gramercy Tulum have an airport shuttle?

Gramercy Tulum offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3000 per room, one-way.

How close is Gramercy Tulum to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Gramercy Tulum offer free breakfast?

Free breakfast isn’t offered at Gramercy Tulum, but cooked-to-order breakfast is offered for a fee of between MXN 120 and 500 for adults, MXN 120 and 500 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Gramercy Tulum?

No, there is no casino at this hotel.

What time is check-in at Gramercy Tulum?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Gramercy Tulum?

Free parking is not available at this hotel.

Does Gramercy Tulum have a pool?

Gramercy Tulum does not have a pool.

Does Gramercy Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Gramercy Tulum have a spa?

This hotel doesn't have a spa, but it does offer reflexology, Swedish massages, and aromatherapy.

How close is Gramercy Tulum to downtown Tulum?

Gramercy Tulum is 5.5 mi away from Tulum.

Gramercy Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 328 reviews
Rating 8 - Good. 53 out of 328 reviews
Rating 6 - Okay. 15 out of 328 reviews
Rating 4 - Poor. 16 out of 328 reviews
Rating 2 - Terrible. 17 out of 328 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Zsach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were transferred to Hotelito Azul Tulum and had to argue with personal to receive an equivalent room for the 2nd night. Check out was a night mare.
Stayed 2 nights in Mar 2023

2/10 Terrible

Unsun

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
Stayed 8 nights in Feb 2023

10/10 Excellent

Elizabeth

10/10 Excellent

Charlene

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022

8/10 Good

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts

8/10 Good

Flavio

Stayed 4 nights in Oct 2022

10/10 Excellent

David, Salt Lake City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was incredible, in that we were the last hotel property on the beach so it felt like we had the beach to ourselves. Our room was a beachfront bungalow so you could walk out the sliding front door and step onto the beach…Amazing! To make the stay exceptional the entire staff was extremely polite, kind and helpful…you could feel the sincerity. Loved this place and would definitely return.
Stayed 4 nights in Oct 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Gramercy was amazing. They even left in my room a beautiful arrangement with a Tequila bottle for my bday. The food in the restaurant really good the customer service great. I will definitely will be back. Thank you guys for an amazing Tulum experience
Stayed 3 nights in Oct 2022

10/10 Excellent

tania, Commerce twp

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not choose a better hotel for our first trip to Tulum, the hotel, the staff, the food, drinks…. everything was perfect
Stayed 3 nights in Oct 2022

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles de Tulum, desde el staff, la seguridad, la comida y la vista todo fue excepcional.
Stayed 3 nights in Oct 2022

8/10 Good

Mayra

Stayed 3 nights in Sep 2022

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gramercy is a beautiful beachfront hotel. I felt immersed in nature immediately upon arrival. The staff is exceptionally friendly and accommodating. Thank you to Sonia, the general manager, for always checking in on us, and upgrading our room. Thank you to Renato, at reception, for making sure our breakfast was exactly how we wanted it, especially on early mornings. And a very special thank you to Griselda, our housekeeper, for the laughs, accommodations, and unique and beautiful towel displays. Other pros: jacuzzi outside our room, hammocks all around, saw baby turtles on the shore, and all of the staff is super friendly. There is a cenote across the street where you can swim for free or rent a kayak or paddle board. The Gramercy would definitely benefit from having a pool. We went over to Be Tulum for one day to use their pool because this is off- season and the shore is *covered* in seaweed. They would also benefit from a plow truck to pick up some of the seaweed to reduce the smell. Suggestion: take a refillable water bottle/thermos and fill with bottled water from the room; they charge $8 for bottled water at the Agave restaurant on premises. Please offer more gluten friendly meals in general, especially for breakfast.
Stayed 6 nights in Aug 2022

10/10 Excellent

Blas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just stayed at Gramercy for 3 nights and we had a fantastic time. Johnny and Diego were very nice and extremely helpful. The entire staff was always nice and pleasant. Just keep in mind for those that want to be close to all the action, this hotel is basically the last hotel on the strip. Everything is pretty far walking distance. But not a big deal, there’s plenty of taxis. Besides that great place. 5 stars
Stayed 3 nights in Aug 2022

10/10 Excellent

Grayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I booked I was impressed with the customer service provided. I was planning a surprise birthday trip for my wife, and they helped make sure everything went GREAT! Personal THANK YOU, to Renato, Johnni, Silvio, Diego, and anyone else involved who helped make our trip special. Before arriving Renato really helped to get things squared away for our arrival, and he seemed to genuinely care it went the way I wanted. They helped set up the room with my wife’s favorite cake, balloons, a towel decor cake, champagne, and even a card. They even remembered the lighter for the candles. They communicated all the way up til minutes before our arrival to make sure it was all set up correctly. Renato personally walked us to the Cenote across the street, excitedly showed us a monkey that had come on property, and constantly checked if we needed anything. Johnni helped with the birthday surprise as well, and with anything we needed from Bikes to last minute massage changes while we were there. It’s the small things that make a difference and Gramercy nailed it. Coffee is brought to your room each morning, room service if needed, etc. the property is beautiful and very well maintained. It’s also down near the other high end hotels in Tulum, so you can avoid the clubs and bar noises at night here. We stayed at another “Instagram” hotel in Tulum, and Gramercy beat them in every category. Only negative is no pool for sargassum season. Thank you we will be back!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice but the prices are far too high, especially for being low season, drinks at the beach were $18!!
Stayed 4 nights in Jul 2022

8/10 Good

Purushottam

Stayed 2 nights in Jul 2022

10/10 Excellent

Narmina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and service. Lovely quiet stay as planned
Stayed 4 nights in Jun 2022

10/10 Excellent

Patrick and Gabrielle

Stayed 5 nights in Jun 2022

10/10 Excellent

FELICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022