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El Paraiso Hotel Tulum

Property class: 3.5
3.5-star beachfront hotel near Playa Paraiso

Choose dates to view prices

Photo gallery for El Paraiso Hotel Tulum

A room with a large window overlooking a beach, a wooden deck, and a thatched roof structure.
A bedroom with a large bed, a wooden headboard, a TV mounted on the wall, and a view of the beach through the sliding glass door.
A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a bamboo fence.
A beach with rows of sun loungers and palm trees, a clear sky, and the ocean in the background.
A sandy pathway leading to a beach area with palm trees and wooden fences.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Tulum Mayan Ruins
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A room with a large sliding glass door leading to an outdoor area with a hammock and chairs. There is a wooden bed frame with a canopy and a wall-mounted clothes rack with colorful pom-poms.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds

A hotel room with two beds, a large window, and a view of greenery outside.

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, beige bedding, and a window with curtains.

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Bungalow, Multiple Beds, Non Smoking, Sea View

A thatched-roof tent with a bed and a hanging lantern.

Exclusive Bungalow, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

A bedroom with two beds, a wooden headboard, and a view of the beach and palm trees through a glass door.

Deluxe Double Room

  • Sea view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Double Room

A bedroom with a large bed, a wooden headboard, a TV mounted on the wall, and a view of the beach through the sliding glass door.

Luxury Double Room

  • Sea view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • On private beach
  • Pool
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About the neighborhood

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Playa Paraiso and 2 miles (3 km) of Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 5 min walk - 0.3 miles
  • Las Palmas Public Beach - 8 min walk - 0.5 miles
  • Tulum Mayan Ruins - 3 min drive - 0.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Häagen-Dazs - ‬10 min drive
  • ‪Carl's Jr. - ‬7 min drive
  • ‪Maya Salvaje - ‬10 min drive
  • ‪King Kebab - ‬10 min drive
  • ‪Cinco Playa Paraiso Tulum - ‬4 min walk

About this property

El Paraiso Hotel Tulum

3.5-star beachfront hotel near Playa Paraiso
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At El Paraiso Hotel Tulum you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Tulum hotel.

  • 1 building
  • 1 floor
  • 15 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue
El Paraiso Hotel Tulum offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
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$64 nightly
The price is $83
Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Beach toys
  • Mini-fridge
  • Pool toys
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Books
  • Designer stores
  • Foosball table
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

How close is El Paraiso Hotel Tulum to the airport?

El Paraiso Hotel Tulum is 28.8 mi (59-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on Oct 26, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Paraiso Hotel Tulum have an airport shuttle?

Airport shuttle services are not available at El Paraiso Hotel Tulum.

How close is El Paraiso Hotel Tulum to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does El Paraiso Hotel Tulum offer free breakfast?

El Paraiso Hotel Tulum offers free cooked-to-order breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at El Paraiso Hotel Tulum?

No, there is no casino at this hotel.

What time is check-in at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM.

Is there free parking at El Paraiso Hotel Tulum?

This hotel offers free self parking.

Does El Paraiso Hotel Tulum have a pool?

El Paraiso Hotel Tulum features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does El Paraiso Hotel Tulum have a restaurant?

El Paraiso Hotel Tulum is home to El Paraiso Restaurante, which features Mexican cuisine, ocean views, and a beachfront location.

Does El Paraiso Hotel Tulum have a spa?

Pamper yourself with a day at El Paraiso, where you can enjoy Swedish massages.

How close is El Paraiso Hotel Tulum to downtown Tulum?

El Paraiso Hotel Tulum is 2.2 mi away from Tulum.

El Paraiso Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 170 reviews
Rating 8 - Good. 29 out of 170 reviews
Rating 6 - Okay. 8 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 6 out of 170 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying the daily national park fee and figuring out where to enter and exit were a pain, but once we got the hang of it, not bad. Beach was full of seaweed; that way all along coast, even Cancun. Tulum Ruins was my favorite, above Chichen Itza! Food excellent at resort and every where else. Hotel staff were friendly and helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and clean room, amazing location on the beach and helpful staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff with a familiar feel, the room was nicely decorated.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach, very nice staff, comfortable room.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was incredibly helpful and nice. Alas, when we found two large cockroaches in the room, that’s when we decided we will not be coming back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel on one of the best neaches in Tulum. Staff was highly attentive to our needs and sincerely wanted my family to have a memorable experience. The room has the look and feel of a spa. The complimentary breakfast was healthy and delicious. Small, quaint, and delightful. We'll be back for another week.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Right up against beach area with white sand. Good size pool. Property is inside protected reserve, and surrounded by a jungle with a single road for access. Couple of nearby restaurants are accessible walking on the beach, or the road, and have excellent food. With everything else in the area for other activities (Cenote, water parks etc), this offers the best location to stay and unwind and explore.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo ( seaweeds). The food in the restaurant is delicious!!! We enjoyed our stay. We are looking forward to visit again , but this time without sargazo.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very safe and quiet, eco-friendly, nice place to stay
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and welcoming staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Stayed 9 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Staff is extremely nice and polite.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is 20 mins walk away from the Maya Ruins, we didnt chekc that in the first day. And there are free electric busses that take you the ruins in less than 10 minutes
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room, beach easy access and views. Hope they can serve dinner some day.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and safe!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the beach. Nice staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused by how the shuttles worked and it took a couple days to figure it out, so a better explanation with a map of the routes might have been helpful. But these are just suggestions. We had a wonderful time!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect beach hotel.

I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Everything was perfect! It’s truly paradise.
Stayed 1 night in Jan 2024