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Cielo Maya Beach Tulum

Property class: 4
4-star beachfront hotel near Soliman Bay

Choose dates to view prices

Photo gallery for Cielo Maya Beach Tulum

A wooden pier leading to a thatched-roof structure by the ocean.
A pool with a view of the ocean, surrounded by white columns and greenery.
A room with a sofa, a coffee table, and a view of the ocean through large glass doors.
A beachfront property with a swimming pool, beach chairs, umbrellas, and a wooden dock leading to the water.
A grand staircase with white columns and a view to a balcony.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪2 min walk‬
  • Place, Tulum National Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

A room with a sofa, a coffee table, and a view of the ocean through large glass doors.

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

A neatly made bed with white linens and a heart-shaped towel arrangement.

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

A hotel room with two beds, a TV mounted on the wall, a small table with a coffee maker, and a storage unit with shoes.

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

A hotel room with a bed, two bedside lamps, a stone-patterned headboard, and a heart-shaped towel decoration.

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Tulum

On the beach.With a stay at this Tulum hotel, you'll be steps from Cenote Manatí and within a 15-minute walk of Tulum National Park. Jaguar Park and Soliman Bay are also within 2 miles (3 km).

What's nearby

  • Cenote Manatí - 2 min walk - 0.1 miles
  • Tulum National Park - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Xel-Há Park - 10 min drive - 7.3 miles
  • Tulum Mayan Ruins - 11 min drive - 7.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Häagen-Dazs - ‬9 min drive
  • ‪Restaurante La Terraza - ‬10 min drive

About this property

Cielo Maya Beach Tulum

4-star beachfront hotel near Soliman Bay
Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities like snorkeling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool, and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 18 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cielo Maya Beach Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

How close is Cielo Maya Beach Tulum to the airport?

Cielo Maya Beach Tulum is 32.1 mi (61-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on Nov 21, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cielo Maya Beach Tulum have an airport shuttle?

Cielo Maya Beach Tulum offers an airport shuttle 24 hours a day, for a charge of USD 140 per vehicle, one way.

How close is Cielo Maya Beach Tulum to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Cielo Maya Beach Tulum offer free breakfast?

Cielo Maya Beach Tulum offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Cielo Maya Beach Tulum?

No, there is no casino at this hotel.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Cielo Maya Beach Tulum?

This hotel offers free self parking.

Does Cielo Maya Beach Tulum have a pool?

Cielo Maya Beach Tulum features an outdoor pool and a children's pool.

Does Cielo Maya Beach Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Cielo Maya Beach Tulum have a spa?

This hotel doesn't have a spa, but it does offer facials, mani/pedis, and Swedish massages.

How close is Cielo Maya Beach Tulum to downtown Tulum?

Cielo Maya Beach Tulum is 6.2 mi away from Tulum.

Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 632 reviews
Rating 8 - Good. 108 out of 632 reviews
Rating 6 - Okay. 45 out of 632 reviews
Rating 4 - Poor. 28 out of 632 reviews
Rating 2 - Terrible. 24 out of 632 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bakcony is great.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Clean room Staff very attentive Breakfast very good
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Its a perfectly stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oceanfront room and kayaking by the beach
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Awesome location on the beach. Staff were courteous and helpful.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff, nice private beach and very good restaurant. Staff kept the beach well maintained and cleaned up seaweed.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was immaculate. Beautiful view.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place Beatiful beach hotel Very courteous staff Tasty food
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. Would diffinately return
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet place for couples really recommended.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very friendly staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again.
View from room
Private dock
Breakfast scrambled eggs and chilaquiles also came with friut
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Just wow. We will for sure be back!
Stayed 5 nights in Mar 2026