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Hotel Description

3.5-star beachfront hotel near Tulum Beach

On the beach

You'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Tulum National Park with a stay here. Also, Sian Ka'an Biosphere Reserve is within 3 miles (5 km) and Tulum Mayan Ruins is within 6 miles (10 km).

Full-service spa, dining

A full-service spa and a restaurant are featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. A garden, a library, and a picnic area are also on offer.

Settle in

The 46 guestrooms offer premium bedding, ceiling fans, and safes. Other amenities include showers and free toiletries.

Bungalow Garden View 1 King bed private bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$136* Per night/room Nov 29 - Nov 30

Suite Ocean Front 1 King private bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow Garden View 2 double beds private bathroom

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Ocean View Room 1 King bed private bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow Ocean View 2 double beds private bathroom

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Ocean View Room 2 double beds private bathroom

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Maya Tulum Resort - Wellness & Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Maya Tulum Resort - Wellness & Retreat

Everyone (1)
5 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 11, 2021 by Silvia Renteria - Reservations Specialist

Many thanks for choosing us, we are so glad that you enjoyed your stay with us. We hope to welcome you again very soon!

About the Maya Tulum Resort - Wellness & Retreat

Location Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO 77780

Property Features

Maya Tulum Resort - Wellness & Retreat offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and tour/ticket assistance are also featured at Maya Tulum Resort - Wellness & Retreat. Free self parking is available. This 3.5-star Tulum hotel is smoke free.

  • 1 floor
  • 46 guestrooms or units
  • Built in 1986
  • Dining venue
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Maya Tulum Resort - Wellness & Retreat offers 46 accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Maya Tulum Resort - Wellness & Retreat has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 14
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa and Mastercard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate

The resort fee includes:

  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Internet access
  • In-room safe
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Maya Tulum
  • Maya Tulum Retreat And Resort
  • Maya Tulum Retreat Resort
  • Maya Tulum Retreat Hotel
  • Maya Tulum Resort Wellness Retreat
  • Maya Resort Wellness Retreat
  • Maya Tulum Wellness Retreat
  • Maya Wellness Retreat
  • Maya Tulum Wellness & Retreat
  • Maya Tulum Resort - Wellness & Retreat Hotel
  • Maya Tulum Resort - Wellness & Retreat Tulum
  • Maya Tulum Resort - Wellness & Retreat Hotel Tulum
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.