Maya Tulum by G Hotels

3.5-star beachfront hotel near Tulum Beach

Choose dates to view prices

Oceanfront Two Double Beds Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet friendly
Parking included
Restaurant
Air conditioning

Explore the area

Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

Place, Tulum Beach
‪1 min walk‬
Place, SFER IK
‪2 min drive‬
Place, Tulum National Park
‪4 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪73 min drive‬

Room options

Jungle View King

Excellent

Garden view
172 sq ft
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Jungle View Two Double Beds

Good

Garden view
172 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Jungle View King Bed Minipool

Wonderful

Garden view
172 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Oceanfront King Bed

Exceptional

Sea view
172 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Oceanfront Two Double Beds Minipool

Good

Sea view
172 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Oceanfront King Bed Minipool

Good

Sea view
172 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite Jungle View Two Double Beds

Very good

Garden view
269 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed
Free WiFi

Mayan Villa House

Exceptional

Garden view
538 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed
Free WiFi

Suite Oceanfront Two Double Beds

Beach view
269 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed
Free WiFi

Suite King Oceanfront Minipool Jacuzzi

Very good

Beach view
431 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Ocean View King

Ocean view
172 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Ocean View Two Double Beds

Very good

Ocean view
172 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

About the neighborhood

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Tulum National Park. Also, Sian Ka'an Biosphere Reserve is within 3 miles (5 km) and Playa Ruinas is within 6 miles (10 km).

What's nearby

Tulum Beach - 1 min walk - 0.1 miles
SFER IK - 2 min drive - 0.7 miles
Jaguar Park - 3 min drive - 1.4 miles
Tulum National Park - 4 min drive - 1.8 miles
Ven a la Luz Sculpture - 5 min drive - 2.0 miles

Getting around

Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

‪Maya Tulum - ‬1 min walk
‪Mateos - ‬11 min walk
‪Zamas Restaurant + Bar - ‬10 min walk
‪La Eufemia - ‬1 min walk
‪Khyra Tulum - ‬8 min walk

About this property

Maya Tulum by G Hotels

3.5-star beachfront hotel near Tulum Beach

Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

1 floor

51 guestrooms or units

51 buildings

Built in 1986

Poolside lounge chairs

Umbrellas for the pool

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Terrace

Garden

Gift shop

Computer for guest use

Smoking in designated areas

Bar or lounge

1 conference room

Dining venue

Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Similar properties

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi

Pool
Breakfast included
Spa
Parking included

$96 nightly

Jun 27 - Jun 28

Total with taxes and fees

Property amenities

Family friendly

Outdoor pool

Internet

Available in all rooms: WiFi

Parking and transportation

Free secured, uncovered self parking on site
Limited onsite self parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Things to do

Designer stores
Full-service spa
Outdoor pool
Yoga classes

Accessibility

Elevator
Smooth flooring in room

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Food and drink

Espresso maker
Minibar

Air conditioning
Ceiling fan
Iron/ironing board on request
Mobile key entry
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
Pet deposit: USD 500 per stay
Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 8:00 AM to 7:00 PM.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum

Maya Tulum Retreat And Resort

Maya Tulum Retreat Resort

Maya Tulum Retreat Hotel

Maya Tulum Resort Wellness Retreat

Maya Resort Wellness Retreat

Maya Tulum Wellness Retreat

Maya Wellness Retreat

Maya Tulum by G Hotels Hotel

Maya Tulum by G Hotels Tulum

Maya Tulum by G Hotels Hotel Tulum

Maya Tulum Resort Wellness Retreat

Frequently asked questions

How close is Maya Tulum by G Hotels to the airport?

Maya Tulum by G Hotels is 27.9 mi (54-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Maya Tulum by G Hotels?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on Jun 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Maya Tulum by G Hotels have an airport shuttle?

Airport shuttle services are not available at Maya Tulum by G Hotels.

How close is Maya Tulum by G Hotels to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Maya Tulum by G Hotels offer free breakfast?

Free breakfast isn’t offered at Maya Tulum by G Hotels, but cooked-to-order breakfast is offered for a fee of between USD 20 and 40 for adults, USD 20 and 40 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Maya Tulum by G Hotels?

No, there is no casino at this hotel.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Maya Tulum by G Hotels?

This hotel offers free self parking.

Does Maya Tulum by G Hotels have a pool?

Maya Tulum by G Hotels features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Maya Tulum by G Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Maya Tulum by G Hotels have a spa?

Pamper yourself with a day at Maya Tulum Spa, where you can enjoy sports massages, aromatherapy, and facials.

How close is Maya Tulum by G Hotels to downtown Tulum?

Maya Tulum by G Hotels is 3.1 mi away from Tulum.

Maya Tulum by G Hotels Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6/10 Okay

JOHN

Feb 22, 2026

Disliked: Amenities

Room is worn. Extremely dim lighting. Sand everywhere

Stayed 4 nights in Feb 2026

10/10 Excellent

DeMarcus

Feb 22, 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Alisha

Feb 19, 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

gina marie

Traveled with group

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everyone was really great hotel was beautiful

Stayed 9 nights in Feb 2026

10/10 Excellent

BYRON WILLIAM

Traveled with partner

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful place -- relaxing great place to go for the new year.. Thank you Tulum

Stayed 5 nights in Dec 2025

6/10 Okay

Noemi

Traveled with partner

Feb 9, 2026

Liked: Cleanliness, amenities

We upgraded our room to ocean front with mini pool. The mini pool didn’t have jets (looked like they have jets but apparently it was not functioning at all). The room was clean and bed was comfortable. It needs minor maintenance, however. The cabinets were dusty, one of the cabinet doors didn’t have a knob, one of the taps was spraying water all over when you turn it on, so we can only use the other tap. The towels were worn out and had stains. The nespresso coffee cups were not complimentary (they charged $360 MXCN for 6), water was also not complimentary. Theu don’t even have milk available to use for coffee. We didn’t eat at the onsite restaurants, so I don’t know if the food is good. The beach area were the beach chairs where was always disorganized. Everything were all over the place. Nobody seemed to arrange them nicely. We didn’t go in the water, it didn’t look appealing. Beach was full of sargassum. The resort grounds is nice overall, surrounded with plants and trees. The staff are friendly and helpful.

Stayed 3 nights in Feb 2026

2/10 Terrible

Rachel

Traveled with family

Jan 30, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Room was neglected with lots of broken things. Staff kind but ineffective

Stayed 4 nights in Jan 2026

6/10 Okay

Kaylin

Traveled with group

Jan 28, 2026

Liked: Amenities

The hotel is very pretty and definitely great for pictures. The AC worked well, hot water was always available, and the front desk consistently answered when needed. However, there were some major downsides. Because the hotel is on the beach, ants did get onto the bed, which was uncomfortable. The shower and toilet area also had windows with no covers, which felt awkward and lacking privacy. The food at the restaurants we tried was not good and extremely overpriced. One experience was especially disappointing — at the restaurant near the beach with the pool and mirror, I ordered a Sex on the Beach drink and found a fly in my cup. Despite this, the drink was still added to my bill. Overall, the hotel looks nice but the issues with cleanliness, privacy, and food quality made the stay less enjoyable.

Stayed 2 nights in Jan 2026

10/10 Excellent

Sheyda, lake forest

Jan 8, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Shervin

Jan 7, 2026

Stayed 1 night in Jan 2026

8/10 Good

Linda R, Calgary

Traveled with family

Jan 3, 2026

Liked: Cleanliness

Bare in mind, this was our first trip to Mexico. The staff were friendly and very helpful. The front desk helped us to atrange airport transport and a tour. The room was clean and well cared for. It was wonderful having a small private "yard" and also being steps from the beach. Food on the premises was limited, expensive and the portions were extremely small. Bottled water was not provided.

Stayed 7 nights in Dec 2025

4/10 Poor

Emily

Traveled with family

Jan 3, 2026

Liked: Staff & service

Disliked: Amenities

Extremely overpriced and disappointing. I paid approximately $600 per night and the room, bathroom, and overall facilities did not come close to justifying the price. Despite the high rate, there was no breakfast, no complimentary bottled water, and one night there was no running water at all, which is unacceptable. Noise was a major issue. Loud music was clearly audible inside the room, and on 12/31, the music continued until 8:00 AM on 1/1, making it impossible to rest. There is no pool or gym. The beach and restaurant areas were small and plain, offering nothing that warrants such a high price. The refund policy was also confusing and concerning. I booked a four-night stay and selected an option that was refundable. The booking confirmation stated that cancellations before 6:00 PM on December 24, 2025 would not be charged. However, after booking, the reservation showed as non-refundable. It is unclear whether this issue originated with Hotels.com or the hotel (Maya Tulum), but this lack of transparency is unacceptable. Charging over $600 per night under these conditions is unreasonable and outrageous.

Stayed 4 nights in Dec 2025

8/10 Good

Vincent

Dec 29, 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Nina

Dec 25, 2025

Stayed 10 nights in Dec 2025

10/10 Excellent

sady

Dec 18, 2025

Stayed 2 nights in Dec 2025

4/10 Poor

Jessica amber

Dec 11, 2025

Stayed 5 nights in Dec 2025

2/10 Terrible

Sobhi

Dec 3, 2025

Disliked: Cleanliness

We ran out of water since 8 PM till the second day 10 AM. We never had running hot water. We never had ice. The phone was not working. You can’t get hold of the reception people.

Stayed 2 nights in Dec 2025

4/10 Poor

Sydney

Dec 3, 2025

Disliked: Amenities, property conditions & facilities

The service staff was not polite in the slightest. It is not shown as advertised in the photo. There was no running water for over 12 hours with no offer of drinking water. Another individual of our party had no running hot water for the entirety of our trip and this included two different rooms he stayed in. When asked regarding wifi or television (that is offered on different booking sites and their own individually owned website) was told they did renovations and will not be receiving them. They told someone else it hasn’t arrived yet. It just felt like one lie after another. For the price you are better of to go somewhere else. Expedia did the best they could a was accommodating considering the hotel would do nothing. Hope you don’t have to speak to management because they will never come nor will they answer to Expedia

Stayed 2 nights in Dec 2025

10/10 Excellent

kyra

Nov 26, 2025

Lovely

Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Nov 4, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Ambar

Oct 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The view was amazing!!!!

Stayed 4 nights in Oct 2025

10/10 Excellent

Emmanuel

Oct 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.

Stayed 3 nights in Oct 2025

8/10 Good

Jillian

Oct 7, 2025

Liked: Cleanliness, amenities

The rooms are beautiful and just as pictured. The beach was perfect and very quiet.

Stayed 4 nights in Sep 2025

8/10 Good

christopher

Sep 28, 2025

Stayed 1 night in Sep 2025

6/10 Okay

Leticia

Traveled with group

Sep 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in tulum

Rooms were clean and cool, ,beach furniture was unkept, dirty and some items broken all along property. Breakfast was fresh and service was great at their restaurant highly recommend tostadas de pescado al pastor. The bad issue first day of our stay the water for shower/ toilet was out for 4 hours, later restored but it happened again the following day too. Don’t think will come back since front desk management only said water would be restored with no alternate as a complimentary drink nothing

Stayed 2 nights in Aug 2025

Maya Tulum by G Hotels

Choose dates to view prices

Photo gallery for Maya Tulum by G Hotels

Reviews

Popular amenities

Explore the area

Room options

View all photos for Jungle View King

Jungle View King

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

View all photos for Oceanfront King Bed

Oceanfront King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool

View all photos for Oceanfront King Bed Minipool

Oceanfront King Bed Minipool

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

View all photos for Mayan Villa House

Mayan Villa House

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

View all photos for Ocean View King

Ocean View King

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

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About the neighborhood

Tulum

What's nearby

Getting around

Restaurants

About this property

Maya Tulum by G Hotels

Similar properties

Coco Unlimited

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Maya Tulum by G Hotels Reviews

Reviews

Good

8.2/10

8.4/10

8.0/10

7.8/10

Reviews

6/10 Okay

JOHN

JOHN

10/10 Excellent