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Aparthotel

Aldea Xaan Ha Tulum

2.5 star property
Aparthotel near Gran Cenote in Tulum

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Photo gallery for Aldea Xaan Ha Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Deluxe Apartment, Courtyard View | Terrace/patio
Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace
Superior Apartment, Garden View | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services
2 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, Garden View

  • Garden view
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, Garden View

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Studio, Garden View

  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, Courtyard View

  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment, Garden View

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View | Individually decorated, individually furnished, laptop workspace

Superior Studio, Courtyard View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View | Individually decorated, individually furnished, laptop workspace

Superior Studio, Courtyard View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Superior Apartment, Garden View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Superior Apartment, Garden View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Tulum

Tulum City Center stay.Your stay at this Tulum City Center aparthotel places you within 6 miles (10 km) of Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 miles (10 km).
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What's nearby

  • Hospital de Tulum - 19 min walk - 1.0 mile
  • Holistika Art Walk - 3 min drive - 1.2 miles
  • Dos Aguas Park - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 14 min drive - 4.6 miles
  • Tulum Beach - 14 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Italdo Pasteleria - ‬13 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪Palma Central - ‬12 min walk
  • ‪Aroma Cafe Tulum - ‬1 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬14 min walk

About this property

Aldea Xaan Ha Tulum

Aparthotel near Gran Cenote in Tulum
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Aldea Xaan Ha Tulum. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Tulum aparthotel.

  • 10 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city center
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Aldea Xaan Ha Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum

Frequently asked questions

How close is Aldea Xaan Ha Tulum to the airport?

Aldea Xaan Ha Tulum is 25.1 mi (38-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Aldea Xaan Ha Tulum have an airport shuttle?

Airport shuttle services are not available at Aldea Xaan Ha Tulum.

How close is Aldea Xaan Ha Tulum to the beach?

This aparthotel is 3.6 mi (18-min drive) from Playa Ruinas and 4.1 mi (14-min drive) from Tulum Beach. Don't forget your sunscreen!

Does Aldea Xaan Ha Tulum offer free breakfast?

Aldea Xaan Ha Tulum offers free cooked-to-order breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Aldea Xaan Ha Tulum?

No, there is no casino at this aparthotel.

What time is check-in at Aldea Xaan Ha Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Aldea Xaan Ha Tulum?

This aparthotel offers free self parking.

Does Aldea Xaan Ha Tulum have a pool?

Aldea Xaan Ha Tulum features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.The property will be renovating the pool from November 17 2025 to July 31 2027 (completion date subject to change).

Does Aldea Xaan Ha Tulum have a restaurant?

Aldea Xaan Ha Tulum is home to Aroma Cafe Tulum, which features brunch. The property will be renovating the dining venue(s) from November 17 2025 to July 31 2027 (completion date subject to change).

Does Aldea Xaan Ha Tulum have a spa?

This aparthotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Aldea Xaan Ha Tulum to downtown Tulum?

Aldea Xaan Ha Tulum is 0.9 mi away from Tulum.