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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Tulum National Park

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Outdoor banquet area
2 outdoor pools, pool umbrellas, sun loungers
Preferred Club Honeymoon Suite Ocean Front King | 1 bedroom, down comforters, in-room safe, individually decorated
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All inclusive

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪1 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Xel-Há Park
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬

Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • 1948 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(4 reviews)
  • 547 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

8.0 out of 10
Very good
(2 reviews)
  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | 1 bedroom, down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • 623 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Room Double

8.8 out of 10
Excellent
(6 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)
  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Room King

8.0 out of 10
Very good
(5 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(9 reviews)
  • 547 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Garden View King

9.2 out of 10
Wonderful
(18 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Ocean View Double

8.0 out of 10
Very good
(2 reviews)
  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

  • 627 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

1 bedroom, down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(11 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

1 bedroom, down comforters, in-room safe, individually decorated

Room of the House Offer

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

Tulum
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 1,840 reviews
$333 nightly
The price is $333
Jul 4 - Jul 5
Total includes taxes and fees
Hilton Tulum Riviera Maya All-Inclusive Resort

About the neighborhood

Tulum

Beachfront retreat .Within 3 miles (5 km) of this Tulum property, you'll find Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 1 min drive - 1.1 miles
  • Cenote Manatí - 4 min drive - 2.0 miles
  • Tulum Mayan Ruins - 6 min drive - 4.6 miles
  • Xel-Há Park - 9 min drive - 7.3 miles
  • Gran Cenote - 12 min drive - 8.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪World Cafe - ‬7 min walk
  • ‪La Fiesta Mexicana - ‬7 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star beachfront property near Tulum National Park
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 432 guestrooms or units
  • 9 dining venues
  • 7 bars or lounges
  • 5460 sq ft of conference space
  • 507 sq m of conference space
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very Good, 1,840 reviews
$333 nightly
The price is $333
Jul 4 - Jul 5
Total includes taxes and fees
Hilton Tulum Riviera Maya All-Inclusive Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Frequently asked questions

How close is Dreams Tulum Resort & Spa - All Inclusive to the airport?

Dreams Tulum Resort & Spa - All Inclusive is 31.8 mi (57-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Tulum Resort & Spa - All Inclusive?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Dreams Tulum Resort & Spa - All Inclusive on Jul 3, 2025 start from $316.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Tulum Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Tulum Resort & Spa - All Inclusive.

How close is Dreams Tulum Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Tulum Resort & Spa - All Inclusive offer free breakfast?

Dreams Tulum Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Tulum Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Tulum Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Dreams Tulum Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Tulum Resort & Spa - All Inclusive have a pool?

Dreams Tulum Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool.

Does Dreams Tulum Resort & Spa - All Inclusive have a restaurant?

Dreams Tulum Resort & Spa - All Inclusive is home to Bordeaux, which features French cuisine.

Does Dreams Tulum Resort & Spa - All Inclusive have a spa?

This property has a spa, which features deep-tissue massages, reflexology, and aromatherapy.

How close is Dreams Tulum Resort & Spa - All Inclusive to downtown Tulum?

Dreams Tulum Resort & Spa - All Inclusive is 4.9 mi away from Tulum.

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Axel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The food was not that good, even for an all-inclusive.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lizbeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was more than what was expected! Every staff we met were warm and friendly. Will definitely come back!!!! ☺️
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time, lots of seaweed but I am learning when the best months to go are. Room service was great! The food was really good! Nothing to really complain about. Thank you Dreams!
Stayed 3 nights in Mar 2025

10/10 Excellent

cynthia clarice, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but furniture is dated.. The bathroom had plenty of towels which I loved.
Stayed 6 nights in Mar 2025

8/10 Good

Ingrid, Maybrook

Stayed 4 nights in Mar 2025

2/10 Terrible

Liza Monette

Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and all staff were helpful and friendly!
Stayed 7 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly Staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 7 nights in Mar 2025

6/10 Okay

LISA

Traveled with family
It’s an ok property. We have definitely stayed at nicer places, but overall it was ok
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 5 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

james

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice property for the price. Food was average.
Stayed 3 nights in Mar 2025

6/10 Okay

Lillian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food could use improvement and our Room service food was always cold
Stayed 4 nights in Mar 2025

8/10 Good

Galia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Rooms are dated but functional. Most personnel was great except Salvador at preferred beach. Avoid at any cost
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Stayed 5 nights in Mar 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked that the layout and style of the buildings. Only 3 stories high made it feel more secluded and not like a big resort complex. Also, the architecture looks more traditional to the area than some of those big resort complexes. Being on the beach was a plus in addition to the 2 pools. The grounds were beautiful and very well maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Dreams Tulum was awesome. The food was excellent. The cleanliness was above standard and we had a really wonderful time. The staff was friendly and accommodating, and I would really recommend this resort to anyone.
Stayed 7 nights in Feb 2025

6/10 Okay

Ines

Traveled with family
Liked: Cleanliness, staff & service
Rooms are outdated. Food is ok.. Staff were nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort! The rooms are gorgeous with a vide variety of views. House keeping kept the place perfectly stocked and staff all around the resort were always so pleased to help with your any desire! Good food options and tons of different alcohols and fun drinks to be had. A cute cafe on the property along with a pharmacy, ice cream parlor and shops for necessities! A wide variety of night life with always something going on. I absolutely loved my stay her
Stayed 12 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort! Food was incredible pool and beach areas were awesome plenty of seats if you get there by 10:00! We used amstar for all our excursions and it was great having them right on the resort for questions and confirmations! Activities were fun and unique! Only thing I would say is I wish there was more seating near sugar bar for after dinner drinks!
Stayed 6 nights in Feb 2025

8/10 Good

Mariana

Stayed 5 nights in Feb 2025

10/10 Excellent

Yamen

Stayed 2 nights in Feb 2025

6/10 Okay

Roderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. The staff was amazing, especially the restaurant servers and those ar the pool and the beach. My only complaint is the restaurant reservation system or lack there of. You are unable to make reservations and sometimes they have multiple restaurants closed at the same time. It ends up being a mad dash with everyone trying to a place to eat. Unless you want to eat at the buffet (and I didn’t pay that amount of money to eat at the buffet every night) you may have to wait up to 2 hours. I felt sorry for the excellent staff, who had to deal with all of the frustrated hungry people. If I was in charge of that operation, I would put everything online so that as soon you’ve arranged and paid for your vacation, you are given access to a reservation page. It would alleviate the frustrion for the vacationers and be much more fair to the staff.
Stayed 7 nights in Feb 2025

6/10 Okay

Jesse

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will not be returning to this experience again. The country was amazing, but not the resort if you’re looking for a low budget experience this might be the right one for you but not for the price point that I paid for.
Stayed 5 nights in Feb 2025