On the beach
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Tulum Beach and within 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Tulum National Park and SFER IK are also within 3 miles (5 km).
Private beach, terrace
This hotel features a private beach and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
The 24 individually decorated guestrooms offer free WiFi and room service. Other amenities include rainfall showerheads, ceiling fans, and hair dryers.
Feb 26, 2021 by Arturo Soto GM
Hola! We would like to thank you for all these beautiful comments about Ahau, hopefully we will see you soon back here with us!! Best regards, Arturo Soto GM
Sep 30, 2019 by GM
Thank you for the high star rating! Best regards, Arturo Soto GM
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Smoking is allowed in designated areas at this 3.5-star Tulum hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Ahau Tulum offers 24 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:00 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Raw cafe - This restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests must share a copy of their government-issued ID or passport to the property after booking.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.