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4.5 out of 5

"Amazing location matched with good service, near everything Tulum has to offer. With covid they were very safe and had good follow up with guests. " More

By a verified traveler on Sun 21 Feb 2021

Hotel Description

3.5-star beachfront hotel near Tulum Beach

On the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Tulum Beach and within 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Tulum National Park and SFER IK are also within 3 miles (5 km).

Private beach, terrace

This hotel features a private beach and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi

The 24 individually decorated guestrooms offer free WiFi and room service. Other amenities include rainfall showerheads, ceiling fans, and hair dryers.

Junior Suite Garden view Beach level

Bed Count 1 King Bed Maximum Occupancy 2 Max
$382* Per night/room Aug 22 - Aug 23

Master Suite Oceanfront Top level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Garden view Top level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Ocean view Beach level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Ocean view Top level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Oceanfront Beach level

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ahau Tulum ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ahau Tulum

Everyone (1) Couples (1)
5 out of 5
Amazing location matched with good service, near everything Tulum has to offer. With covid they were very safe and had good follow up with guests.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 26, 2021 by Arturo Soto GM

Hola! We would like to thank you for all these beautiful comments about Ahau, hopefully we will see you soon back here with us!! Best regards, Arturo Soto GM

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by GM

Thank you for the high star rating! Best regards, Arturo Soto GM

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Cancun Intl. Airport (CUN) (124.8 km / 77.6 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Ahau Tulum offers 24 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Raw cafe - This restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

  • Massages on beach
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests must share a copy of their government-issued ID or passport to the property after booking.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 140
  • Pet deposit: USD 300 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ahau Tulum Hotel
  • Ahau Hotel
  • Ahau Tulum
  • Ahau
  • Ahau Tulum Hotel Tulum
  • Esmeralda k Hotel Tulum
  • Esmeralda k Tulum
  • Ahau Tulum Property
  • Ahau Property
  • Esmeralda k Hotel Tulum
  • Esmeralda k Tulum
  • Ahau Tulum Hotel
  • Ahau Tulum Tulum
  • Ahau Tulum Hotel Tulum

You should know

  • Ahau Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.