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Aparthotel

Unho Tulum

Property class: 5 and above
Family-friendly 5-star aparthotel near Playa Paraiso

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Photo gallery for Unho Tulum

A modern multi-story house with a spacious outdoor area, large windows, and a view of the surrounding landscape.
A modern bedroom with a large bed, a view of trees through a window, and a unique wall art piece.
A modern living area with a sofa, chairs, a dining table, and a kitchen area with pendant lights.
A modern kitchen with a bar area, large windows, and a view of the outdoors.
A modern multi-story building with a mix of balconies and terraces, surrounded by trees and a sandy ground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa

Explore the area

View in a map
C. 7 Poniente, 24, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Tulum Beach
    ‪12 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Comfort Studio

A modern living room with a brown leather sofa, a wooden door, and a kitchen area with a white countertop and wooden stools.

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool

A modern bedroom with a large bed, a small kitchenette, and a balcony with a view of greenery.

Deluxe Studio, Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

A modern kitchen with a central island, wooden stools, pendant lights, and a dining area with a table and chairs.

Standard Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Apartment, Private Pool, Courtyard View

A modern living room with a dining area, large windows, and a hanging light fixture.

Superior Apartment, Private Pool, Courtyard View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

A modern living room with a sofa, chairs, a coffee table, and a bar area with stools.

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

A modern kitchen with a wooden table, chairs, and hanging lights. There is a seating area with a sofa and ottoman, and a view of the outdoors through large windows.

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the neighborhood

Tulum

Seaside stay .Your stay at this La Veleta aparthotel places you within 2 miles (3 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 11 min walk - 0.6 miles
  • Tulum National Park - 8 min drive - 3.7 miles
  • Tulum Beach - 12 min drive - 5.5 miles
  • Playa Paraiso - 13 min drive - 5.1 miles
  • Tulum Mayan Ruins - 14 min drive - 5.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Vaivén - ‬13 min walk
  • ‪Burrito Amor - ‬10 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Viva Cafe Tulum - ‬6 min walk
  • ‪Nüüd Cafe - ‬11 min walk

About this property

Unho Tulum

Family-friendly 5-star aparthotel near Playa Paraiso
As a guest of Unho Tulum, you'll find an outdoor pool, spa services, and a vending machine. WiFi is free in public spaces. The luxury Unho Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

  • 15 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Smoking in designated areas
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • High chair
  • Travel crib

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Kitchen island
  • Microwave
  • Rice cooker
  • Spices
  • Stovetop

Dining

  • Chef service

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Meal delivery service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • In the suburbs
  • Near the sea

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Unho Tulum

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Unho Tulum Tulum

Unho Tulum Aparthotel

Unho Tulum Aparthotel Tulum

Frequently asked questions

How close is Unho Tulum to the airport?

Unho Tulum is 25.4 mi (41-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Unho Tulum have an airport shuttle?

Airport shuttle services are not available at Unho Tulum.

How close is Unho Tulum to the beach?

This aparthotel is 3.5 mi (13-min drive) from Tulum Beach and 4.6 mi (21-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Unho Tulum offer free breakfast?

Unho Tulum does not offer free breakfast.

Is there a casino at Unho Tulum?

No, there is no casino at this aparthotel.

What time is check-in at Unho Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Unho Tulum?

This aparthotel offers free self parking.

Does Unho Tulum have a pool?

Unho Tulum features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:30 PM.

Does Unho Tulum have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Unho Tulum to downtown Tulum?

Unho Tulum is 1.4 mi away from Tulum.

Unho Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

8.8/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ravoi

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful, very clean, and very good communication
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shawna

Liked: Cleanliness, check-in, communication, listing accuracy
Very cute & quiet property. Excellent value.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Alfonso

Liked: Cleanliness, check-in, communication, listing accuracy
Had a great time at our stay of 2 days. Quite place wake up to the noice of the birds is peaceful. View of the jungle is beautiful. The pool is very nice and clean. Place around is under construction and so are the roads. Only concerning thing is the roads which are very bumpy and could be a challenge to get there. I would recommend this place to anyone that visits Tulum.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Oscar

Disliked: Communication
Location is off road, about 5 to 7 minutes from center. Definitely recoment to rent a car to explore the town and go to vicinity places (Bacalar 2 hour driving) The rooms need a little maintenance, but clean im general. The guess next door were really loud, some nights even until 3 AM. I will give another chance if i go back to Tulum.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay, the suite was absolutely gorgeous. We can’t wait to go back.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Franchine

Liked: Listing accuracy
Disliked: Cleanliness, check-in
Kitchen was not clean. Microvawe was dirty. There were cigarette ashes on the cups. The rust on appliances is a given because its so close to the sea. There is a non existent front desk staff. Only whats app.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay...
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Dayoshy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were 6 people in the apartment and we were all comfortable!
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Maya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was very quiet and peaceful, perfect for relaxing and disconnecting. The management was responsive and helpful whenever we needed assistance, which is really appreciated. One thing to be aware of is the access to the property. the roads leading there are quite bumpy and not well paved, which seems to be common in some areas under development in Tulum. If you’re renting a car, it’s something to keep in mind. There is also some room for improvement in terms of overall maintenance, but it did not take away from the calm atmosphere of the stay.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked my stay. Fell in love with Tullum
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

curtis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful B&B away from city center and the major drawbacks are the massive potholes in the streets and the limited walkable eating places. The furnishings and kitchenette were excellent and if you want a quiet place away from the touristy areas, this is the place. The staff was very friendly and were able to call for taxis as needed
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Brett

Liked: Cleanliness, room comfort, communication

Cute and Sweet

Really sweet nice place. Really quiet, roads to get there were pretty rough all rock and dirt but the little Kia i rented work just fine, just got to be careful. Room was cute, just like a little studio apartment. Really good place for what you are paying for. Private pool was nice, the pool upstairs wasn’t too crazy. Make sure you have bug spray though, mosquitos everywhere.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Arnold

Liked: Cleanliness, room comfort, communication

Great and comfortable stay

I really enjoyed my stay here. The place was very spacious and lots of room to spread out. Had a private entry with a private pool. Gerardo was very helpful with showing off the property, recommending where to eat and even offering to door dash and scheduling a taxi cab back to the airport. The area looks a little sketch but not intimidating once you get out and explore.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Ryszard

Liked: Cleanliness, room comfort, communication
All Perfect
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

linah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
The communication between the host was amazing. The AC was great WiFi was great too. Shower pressure 10/10. The only problem was the potholes but the hotel was perfect.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Darius

Liked: Cleanliness, check-in, communication, listing accuracy
This was excellent value for Tulum. It’s listed as 5-star on Expedia, but I’d say it’s a very good 4-star stay and I would definitely rebook next time I’m in Tulum. Arrival was easy – an InDrive from the main strip cost around 100 MXN. The road in is a little rocky, but manageable. Check-in was quick with a coded entry system, though I was still personally greeted on arrival, which was a lovely touch. The room was spacious, clean and well equipped. The bed was exceptionally comfortable and I slept incredibly well every night. There’s a small but useful fridge, a safe, a good kitchen and reliable WiFi. Water pressure and temperature were both very good. Phone signal in the area is poor, but that isn’t the property’s fault. A real highlight was having a private pool on the balcony, plus there is also a rooftop communal pool with large loungers and day beds. Gerardo was fantastic throughout – friendly, responsive and always happy to help on WhatsApp. Cleaning and fresh towels can be arranged easily and I was also allowed a late check-out. Only minor improvements: there was a little rust/limescale in the bathroom, the towels could be replaced and body lotion alongside the otherwise premium toiletries would make it feel even closer to 5-star!
Communal Pool
Private Pool on Balcony
Room
Balcony
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Yuliya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were missing towels and some supplies. We were able to request but generally we expect those things in the room on arrival. Really bad roads nearby.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Joy

Liked: Cleanliness, room comfort, communication
The hotel was a little hard to find. Due to my poor internet service. I recommend you download google maps so this will not be an issue for other people. Once I found the hotel the receptionist was very professional and helpful. The room was very clean and beautiful. Hotel internet service worked very well. The pool was very nice. The area is well lit and safe. There is a security guard overnight. It was very quiet and relaxing.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Elizabeth

Liked: Room comfort, communication
Disliked: Cleanliness

Believe all the pro and con reviews

All of the pro and con reviews are true. Yes, it is not spotless, and there is mildew, the fridge is tiny and the roads are horrible. But the price is right, it is decorated tastefully, you have a kitchenette, a pool on your balcony and a lovely rooftop pool area. I felt very safe as a solo female traveler, and while I would not recommend it for older travelers (dealing with the roads especially), this is a great place for younger folks.
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Monique

Liked: Amenities, property conditions & facilities, communication
…so many little bugs :-(
Stayed 6 nights in Feb 2023
Verified review

2/10 Terrible

Peter John

Liked: Communication
Disliked: Cleanliness, room comfort

An HONEST REVIEW.

After reading what this property had to offer, the price seemed great. Upon our arrival we found it a lot different. - Ants in the kitchen area -Hair in the shower -No coffee machine or electric kettle -Inadequate kitchen utencils, rusty or broken.Deplorable pots, pans and pots etc. - king bed, but hard as a rock -Bar stool ready to fall apart . Dangerous -no elevator, we had 60 steps up and another 60 steps down 1-2 times a day - No tour dedk,spa services or shuttle bus -Floor boards on patio will need replacing soon, dangerous -Kithen and bathroom fixtures need replacing due to hard water and lack of maintenance. -No coffee shop or grocery store within -a mile of property. Cost of taxi service was $28-$30 Cdn EACH WAY!!! - Pool and area not cleaned or serviced in , at least, 3 weeks.Garbage containers still full of garbage, dead leaves etc in pool. Probably no chlorine used in pool in weeks. We didn't want to use it for fear of skin irritations. Location was so rural, La Valeta, that we felt like prisoners within the unit. Too far to walk anywhere. too dangerous due to poor infastucture. Pothloes everywhere, water st least 6-7 inches deep. - Taxis even hesitant in coming into the area due to conditions in La Valeta - Too many gross photos to show you.
Stayed 7 nights in Jan 2025

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