You'll find Tulum National Park and Dos Aguas Park within 2 miles (3 km) of this hotel. Cenote Calavera and SFER IK are also within 3 miles (5 km).
A full-service spa, 2 outdoor pools, and a 24-hour gym are all featured at this luxury hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.
Jun 23, 2022 by L. Gonzaga Giquel
Dear Vanessa, please accept again our most sincere apologies. We tried to react as best and as fast as we could. We hope you choose us again to live 100% the experience at Copal Tulum Hotel.
Oct 26, 2021 by L. Gonzaga Giquel
Muchas gracias por tu magnífica puntuación. Nos encantaría saber qué te ha gustado tanto
Sep 3, 2021 by copal
We are happy to hear your best experience with us thanks for your stay!
Copal Tulum Hotel offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Copal Tulum Hotel. Free self parking is available. This 4.5-star Tulum hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Copal Tulum Hotel offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Memory foam beds feature down comforters and premium bedding. 43-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Copal Tulum Hotel has a restaurant on site.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.