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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
5-star adults-only hotel near Tulum Beach

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

Yaakun Grand Cenote View | Balcony view
Creator video
Breakfast, dinner, brunch served; international cuisine
Lobby sitting area
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪85 min drive‬

Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillowtop beds, minibar

Tsuri Jungle View Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • 797 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Zona Hotelera stay.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Sian Ka'an Biosphere Reserve. Also, Ven a la Luz Sculpture is within half a mile (1 km) and SFER IK is within 3 miles (5 km).

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Las Palmas Public Beach - 7 min drive - 4.2 miles
  • Playa Paraiso - 8 min drive - 4.7 miles
  • Tulum Mayan Ruins - 15 min drive - 7.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Tacos Papi - ‬4 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪The Coffee - ‬1 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

5-star adults-only hotel near Tulum Beach
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 70-inch smart TV with satellite channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to the airport?

Hotel Shibari Tulum - Restaurant & Cenote Club is 28.6 mi (58-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have an airport shuttle?

Airport shuttle services are not available at Hotel Shibari Tulum - Restaurant & Cenote Club.

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to the beach?

This hotel is a short 1-minute walk from Tulum Beach and 3.8 mi (17-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Shibari Tulum - Restaurant & Cenote Club offer free breakfast?

Free breakfast isn’t provided at Hotel Shibari Tulum - Restaurant & Cenote Club, but continental breakfast is offered for a fee of USD 30 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, there is no casino at this hotel.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Free parking is not available at this hotel. Self parking is available for USD 20 per day, and valet parking for USD 5 per day.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant?

Hotel Shibari Tulum - Restaurant & Cenote Club is home to ATTA, which features international cuisine and brunch.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a spa?

Pamper yourself with a day at Kan Spa, where you can enjoy hot stone massages, body scrubs, and facials.

How close is Hotel Shibari Tulum - Restaurant & Cenote Club to downtown Tulum?

Hotel Shibari Tulum - Restaurant & Cenote Club is 3.9 mi away from Tulum.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 287 reviews
Rating 8 - Good. 26 out of 287 reviews
Rating 6 - Okay. 17 out of 287 reviews
Rating 4 - Poor. 8 out of 287 reviews
Rating 2 - Terrible. 4 out of 287 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Haley

Liked: Staff & service, room comfort
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Stayed 6 nights in Oct 2025

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en Hotel Shibari Tulum fue simplemente espectacular. Desde el momento en que llegamos, el ambiente natural, el diseño elegante del hotel y la atención del personal nos hicieron sentir en un verdadero paraíso.
Stayed 4 nights in Sep 2025

8/10 Good

Raghav

Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The spa was pricey for the limited time. The drinks were great. The cenote was great and beautiful just to many mosquitoes. And small gym. The other thing was the wet bar no one said the wet bar in the wasn’t free or you had to pay until you get your bill. And the upgrade for 3 days was the same price for 7 days. So to many non-disclosed information so I wouldn’t go back there.
Stayed 3 nights in Sep 2025

6/10 Okay

Deidra Jefferson

Traveled with partner
Liked: Cleanliness, staff & service
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
Stayed 3 nights in Sep 2025

8/10 Good

Odis

Stayed 3 nights in Aug 2025

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend. I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious. Grateful he was onsite. Grateful also for my friend taken care of me.
Stayed 2 nights in Aug 2025

10/10 Excellent

elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Stayed 2 nights in Aug 2025

6/10 Okay

Shayan Safae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gaby

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
Stayed 4 nights in Jul 2025

10/10 Excellent

Annaliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Arleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa, Doral

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot in the hustle of tulum hotel zone this place allows you to slow down and appreciate what’s around you. Did cacao experience which was amazing and enjoyed the restaurant and the spa On site. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jul 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvomo ahi 3 noches, nos hubiera gustado haber quedarnos mas tiempo, hermoso lugar, la gente muuy hamable, simplemente todo 👌. Excelente!.
Stayed 3 nights in Jul 2025

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael, Bertram

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiago Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Belen

Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025