Explore top 2026 5 Star Hotels in Puerto Vallarta

"Good staff "

"Building is very outdated with poor craftsmanship. Location beautiful and staff were kind. Food was not good especially at the buffet. Will not return. "

"Older facility, but very clean, on a great stretch of beach. What makes this place great for a family vacation is the very friendly, attentive, hard working staff. Every person I dealt with during my one week visit was nice. I always felt I could get what I wanted, and I would return to the resort."

"The Hotel Mio Adult Vallarta side only is wonderful due to no kids. The staff are professional and friendly. Their breakfast is ok, I feel there breakfast needs some improvement. There rooftop pool area has a beautiful view with plenty of shaded and open areas. It cost about $5. bucks to go to old town Malacone area by taxi and or Uber. Bring ear plugs due to peacocks that live in the trees next to the hotel. They make early morning noise. I wore earplugs and I didn’t hear them, and also for some street noise. Restaurant are not some much in this area but there is some if need."

"Our stay was excellent. The location is great and we loved the pools. The wifi was strong and the staff were courteous. Will definitely stay again. "

"Mainly stayed in the resort and did the Boat tour and the Port was very close so made it very convenient! Recommend going to Los Arcos and Colomitos beach - but snorkeling in March was not great! Air conditioning was good and the all inclusive Bar options were great! The pool was water was lukewarm to warm so was a different experience and definitely bring a tumbler with you as the drinks stay cooler or the plastic cups were filmsy and ice melted fast! The food was fresh and local which made it an experience - just don't compare it to the more elite resorts! We had some great tacos during the Fiesta but they only had 2 main restaurants and 1 bar snack. The smaller more private area with only 3 reservation slots for 3-4 time increments was okay - we got it each day we wanted to! The main thing is there is no elevator which was a little hard at times, and there was no coffee maker or even just water heater in the room if you wanted to have a morning drink if you woke up early or needed to leave for the airport. Also either do everything through Expedia or through the hotel website - we paid way extra keeping some expenses at the hotel directly! Overall was an okay experience and staff was very very friendly! Can't wait to try out their sister property and still visit again - just learned a lot after my first stay!"