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Grand Palladium Vallarta Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Litibu Golf Course

Choose dates to view prices

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Property video
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
5 bars/lounges, 2 poolside bars, swim-up bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪5 min drive‬
  • Place, Punta de Mita Sea Pool
    ‪7 min drive‬
  • Place, El Anclote Beach
    ‪10 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪50 min drive‬

Room options

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • Garden view
  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 333 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • Garden view
  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • Garden view
  • 333 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • Garden view
  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 4

View all photos for Junior Suite Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.6 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 333 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

8.0 out of 10
Very good
(24 reviews)
  • Beach view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Panoramic Ocean View

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • Ocean view
  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • Ocean view
  • 333 sq ft
  • Sleeps 2

Room Deluxe with Ocean View

  • Ocean view
  • 333 sq ft
  • Sleeps 3

Room Deluxe with Ocean View

  • Ocean view
  • 333 sq ft
  • Sleeps 4

Room Deluxe with Ocean View

  • Ocean view
  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 2

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 4

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 4

View all photos for Deluxe Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Garden View

8.6 out of 10
Excellent
(69 reviews)
  • Garden view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Garden View Single use

A hotel room with a large bed, a bedside table with a phone, a desk with a mirror, and a view of the outdoors through a window.

Deluxe Garden View Single use

  • Garden view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Single use

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View Single use

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Panoramic Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View Single Use

Down comforters, memory foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Habitación Deluxe, frente al mar Single use

Down comforters, memory foam beds, free minibar, in-room safe

Habitación Deluxe, frente al mar Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View Single use

Down comforters, memory foam beds, free minibar, in-room safe

Junior Suite Garden View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Ocean View

7.4 out of 10
Good
(40 reviews)
  • Ocean view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Punta de Mita

On the beach.Within 3 miles (5 km) of this Punta de Mita property, you'll find Punta de Mita Beach and El Anclote Beach. Also, Destiladeras Beach is within 3 miles (5 km) and Punta Mita Golf Club is within 6 miles (10 km).

What's nearby

  • Punta de Mita Beach - 5 min drive - 1.9 miles
  • Punta de Mita Sea Pool - 7 min drive - 2.7 miles
  • Careyeros Beach - 9 min drive - 3.1 miles
  • Punta Mita Golf Course - 9 min drive - 3.6 miles
  • El Anclote Beach - 10 min drive - 3.6 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 39 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬8 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive
  • ‪buffet El nopal - Iberostar playa mita premium gol - ‬8 min drive
  • ‪Restaurant La Terraza - ‬5 min drive
  • ‪Market Cafe Secrets Bahia Mita - ‬3 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

5-star beachfront property near Litibu Golf Course
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita property.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down comforters. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the airport?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 21.1 mi (39-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on Jun 10, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Vallarta Resort & Spa - All Inclusive.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Palladium Vallarta Resort & Spa - All Inclusive offer free breakfast?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Vallarta Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Grand Palladium Vallarta Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a spa?

This property has a spa, which features beach massages.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to downtown Punta de Mita?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 3.4 mi away from Punta de Mita.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1041 reviews
Rating 8 - Good. 261 out of 1041 reviews
Rating 6 - Okay. 128 out of 1041 reviews
Rating 4 - Poor. 65 out of 1041 reviews
Rating 2 - Terrible. 69 out of 1041 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Daping

Stayed 5 nights in Dec 2025

6/10 Okay

Cory

Traveled with partner
Liked: Cleanliness
Th staff seemed to be having an off week or something. We showed up and no one greeted us. House keeping forgot to leave towels when they took the old ones. They left 2 beers a day in the room ( no other booze) and didn't leave any a couple days. Restaurant's were hit and miss with service and quality. The sports bar was not open until 4. The service was extremely slow. We left after 30 minutes one day. The food you ordered in the sports bar was good. They were re-doing a lot of the place - the beach bar was closed- painting the outside so we couldn't use our deck. The hills were a lot. No elevators- be ready to walk a lot
Stayed 11 nights in Jan 2026

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and accomadating. Buffet and restaurant options have improved so much. We’ve been coming here for 11 years. Definitely recommend.
Stayed 4 nights in Feb 2026

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The beach and service
Stayed 7 nights in Jan 2026

10/10 Excellent

Jera-Lee Lynn, Edmonton

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! An absolutely stunning beach, very clean and spacious resort with excellent staff. The food and drinks were AMAZING! I read some reviews that said the food wasn’t good and I was nervous, but I was more than happy every single day. I feel anyone complaining is either in the 1% of incomes and frequents high end bougie places or they are people who are just never happy lol. 10/10 would recommend this for down to earth middle class people looking for an all around great resort experience.
Stayed 5 nights in Jan 2026

8/10 Good

Kevin

Stayed 7 nights in Jan 2026

10/10 Excellent

John and Sandra

Liked: Amenities, property conditions & facilities
Room was very clean. King bed was huge. Staff was great . Service was excellent. A variety of tasty restaurants. Warm pool. Beautiful beach to walk! Loved our 10 days and plan to come back!
Views from our room
Stayed 10 nights in Jan 2026

10/10 Excellent

Douglas James

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property,great staff,top shelf booze and good food!
Stayed 10 nights in Jan 2026

8/10 Good

Janice Rose

Traveled with group
Liked: Amenities
The hotel may need some updates, but the location and the staff make it worth your stay! The food was better than some of the more expensive resorts that I have stayed at. Seeing whales from the infinity pool was more than I had hoped for. The beach is a little rough for swimming, but if you're brave, you can make it work. I recommend this resort if you're looking to get away from the concrete, it's lush and green and the sunsets can't be beat.
Stayed 7 nights in Jan 2026

10/10 Excellent

Tanner Brittanya Candice

Liked: Cleanliness, property conditions & facilities
Service is amazing. Great relaxing vacation. Gorgeous setting.
Stayed 4 nights in Jan 2026

8/10 Good

Michelle, kimberley

Stayed 8 nights in Jan 2026

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, property conditions & facilities
The floor in our room was dirty. The rest of the resort was clean. We were thankful slippers were provided. The staff was great! Very friendly and professional. There was no elevator so there were many flights of stairs to climb.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spacious and decorated nicely and the bed was comfortable. Absolutely loved the pool and beach area near our room! The bartenders at the pool were spectacular!!! The food at all the restaurants was good, but we really enjoyed the Italian restaurant. The staff everywhere at the resort were just wonderful!!! The whole resort property was really great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Solomon Asnake

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent travel experience booking through Expedia. Everything was smooth and well-organized from start to finish. As a pleasant surprise, we were upgraded to a better room, which made our stay even more comfortable. The kids’ equipment provided was also a huge plus and made traveling with children so much easier and stress-free. Overall, a fantastic experience — I’ll definitely continue booking with Expedia and highly recommend it to others!
Stayed 5 nights in Jan 2026

4/10 Poor

Mayada

Traveled with partner
Disliked: Cleanliness, amenities
The room was okay but was dirty/dusty. Some staff was nice some were not nice specially Ramona I think her name is at the buffet, all we did was ask for one little thing and she start saying no no no we don’t have it although they do and another team member went to go get it for us. The pool and beach are nice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

2/10 Terrible

warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Yoo many people for resort size could never get a reservation for dinner or a chair at the pool. Buffet crowded and got repetitive. Front desk and concierge unable to help when our tv, air and shower trickled. Was disappointing. There to celebrate a 60th birthday and could not get reservation for dinner had to eat buffet so instead left resort to go spend money elsewhere.
Stayed 5 nights in Jan 2026

8/10 Good

Sterling

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, all the staff were friendly, and the noise in Family selection from evening music at palladium is barely audible
Stayed 8 nights in Jan 2026

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For us the adult pool and the surfing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

2/10 Terrible

Silvia

Disliked: Staff & service
Todo mal
Stayed 2 nights in Jan 2026

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Good resort. Polite staff, big clean room with ocean view.
Stayed 3 nights in Jan 2026

10/10 Excellent

Savanna

Stayed 7 nights in Dec 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was very nice
Stayed 7 nights in Dec 2025

6/10 Okay

Vishesh Venkata

Traveled with family
Liked: Cleanliness
The good part - People are nice. Overall property is average. Long lines at breakfast. Limited options for vegetarians in the dinner buffet (we had some in our group). Reservations to the restaurants were tough to get. We had lucky reserved a couple of days before getting there. 1. international cuisine restaurant - we had a reservation for 9.45pm. Food was cold when served. No one liked it. 2. Italian restaurant - good food,l except pizzas which were average 3. Mexican restaurant - nice sunset views. Decent food options. Nothing great 4. Pan Asian restaurant - Sushi was awesome. Noodles and fried rice were good too. The major disappointment were the drinks. Heavily watered down. Too much syrup usage everywhere. The same pina colada outside the property was so much nicer. Best part of the resort were their tacos which were made fresh and tasted great. Rooms were ok, but nothing great. Beach is fine, but had rocks at the bottom on a big part so could hurt legs. Events to engage kids in the evening were good. Overall - a decent property, but underwhelming in terms of luxury. Painful to stand in line for breakfast.
Stayed 5 nights in Dec 2025