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Grand Palladium Vallarta Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Litibu Golf Course

Choose dates to view prices

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Exterior
Restaurant
5 bars/lounges, 2 poolside bars, swim-up bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive

Explore the area

View in a map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪8 min drive‬
  • Place, Careyeros Beach
    ‪8 min drive‬
  • Place, Punta de Mita Sea Pool
    ‪9 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪56 min drive‬

Room options

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 333 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Junior Suite Garden View

Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

7.0 out of 10
Good
(13 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Deluxe Room, Oceanfront (View) | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

7.6 out of 10
Good
(17 reviews)
  • 334 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

Deluxe Panoramic Ocean View | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Panoramic Ocean View

8.0 out of 10
Very good
(25 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Room Deluxe with Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 2

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 3

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 4

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 2

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 4

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Deluxe Garden View

Deluxe Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Garden View

8.2 out of 10
Very good
(52 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Deluxe Ocean View | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Ocean View

7.4 out of 10
Good
(34 reviews)
  • 333 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Punta de Mita

On the beach.Within 3 miles (5 km) of this Punta de Mita property, you'll find Punta de Mita Beach and El Anclote Beach. Also, Destiladeras Beach is within 3 miles (5 km) and Punta Mita Golf Club is within 6 miles (10 km).

What's nearby

  • Punta de Mita Beach - 8 min drive - 2.2 miles
  • Careyeros Beach - 8 min drive - 2.4 miles
  • Punta de Mita Sea Pool - 9 min drive - 2.7 miles
  • Litibu Golf Course - 11 min drive - 3.6 miles
  • Destiladeras Beach - 13 min drive - 3.4 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 39 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬8 min drive
  • ‪Secrets Preferred Club - ‬3 min drive
  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Himitsu - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

5-star beachfront property near Litibu Golf Course
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita property.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down comforters. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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4.2 out of 5, Very Good, 1,785 reviews
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the airport?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 21.1 mi (39-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on Nov 30, 2025 start from $275.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Vallarta Resort & Spa - All Inclusive.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Palladium Vallarta Resort & Spa - All Inclusive offer free breakfast?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Vallarta Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Grand Palladium Vallarta Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a spa?

This property has a spa, which features beach massages.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to downtown Punta de Mita?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 3.4 mi away from Punta de Mita.

Reviews

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 142 out of 1008 reviews
Rating 4 - Poor. 77 out of 1008 reviews
Rating 2 - Terrible. 74 out of 1008 reviews

Reviews

4/10 Poor

sonny, South Ozone Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a member of this hotel there was no accommodation to member
Stayed 7 nights in Aug 2025

10/10 Excellent

Alvaro

Stayed 2 nights in Aug 2025

4/10 Poor

Fabiola, Cerritos

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the beautiful pool by the beach. I was disappointed about the ocean view from my balcony, the only thing I could see was the wall. The room had a weird smell. I made a reservation for three nights but I decided to go to another resort after the first night. I wanted to go to the buffet for breakfast but there was a very long line. I have been to several resorts and this is the first time I had to get in line to have breakfast. I couldn’t sleep the night that I spent there because there were service carts going back and forth in the hallway, very noisy. The Expedia concierge did a great job trying to find me a better room although the resort was not what I was expecting.
Pool by the beach
Stayed 3 nights in Jul 2025

6/10 Okay

Alejandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like all the dinning options and very safe to minors
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous. Reservations were hard to get for some of the restaurants. Food was good.
Stayed 6 nights in Jun 2025

2/10 Terrible

Carmen, Bell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this Punta Mita resort through Expedia expecting a 5-star experience, but what we got was anything but. Our 9-year-old was supposed to sleep on the sofa bed, which turned out to be broken and infested with bugs. When we called the front desk, we were told someone would come to “verify” — but after 40 minutes, no one arrived. Instead, they tried to dismiss it as “seasonal” and even asked if we had brought food into the room. Meanwhile, bugs were flying around and my child had nowhere safe to sleep. At nearly midnight, after multiple calls and being shuffled around, we were told the resort would not issue a refund “because you booked through Expedia.” A manager never came, and staff showed zero urgency or hospitality. We were even pressured to sign a form stating our early departure wasn’t the resort’s fault — which we refused. Exhausted and upset, we checked out the same day we arrived and paid out of pocket for another hotel. We did not stay a single night. Expedia has yet to step up, telling us repeatedly to wait for the resort’s approval. Expedia should take responsibility to resolve this matter instead of leaving it solely to the property. After booking 50+ trips with Expedia, I am shocked at the lack of support. I paid for a safe, habitable resort stay, and none was provided. This was a clear health and safety issue. We lost money, time, and trust. Avoid this resort, and reconsider using Expedia if you expect them to protect you when things go wrong.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendado

Estuvimos varios días y amis hijos y ami nos gustó mucho todo del hotel la comida súper deliciosa, los cuartos limpios y la gente de todos los restaurantes eran muy amables con nosotros
Stayed 4 nights in Aug 2025

2/10 Terrible

Parviz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides a great view of their beach, the resort needs an overall corrections! Some of their restaurants roofs were leaking when rain was coming! The pedestrian passages thru the buildings and outsides were dirty and their ambience filled with bad smell! The given bedrooms were not cleaned thoroughly. We didn’t feel comfortable living in them. The variety of food selections were very limited and the taste and quality of foods were very poor. And because of its distance from city and lack of souvenirs stores, we had a hard time going anywhere to roam around. And finally, travelling to the purchased attractions and back were separate from their cost of expensive attractions! we’re not going back!
Stayed 6 nights in Aug 2025

4/10 Poor

Gabriela

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend this hotel It is expensive and it's not a 5 star hotel. They need to learn what is a good service and a good experience for their clients. Don't have enough people to provide a quality service. You have to wait more than an hour to get a table at any of the restaurants. We overpaid to get a premium or VIP service and we did not receive any additional benefit on that upgrade. Very disappointing experience.
Stayed 4 nights in Aug 2025

8/10 Good

Manuel, Chula Vista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I enjoyed the property, especially the forest, the beach area, the views, and the feeling of being surrounded by nature. That was my favorite part of the stay. The food options were fine, though not outstanding. One thing I did not like was that the restaurants had no air conditioning, so every meal was uncomfortably hot and I was sweating heavily. This made dining there inconvenient.
Stayed 6 nights in Aug 2025

2/10 Terrible

Antonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is definitely not a 5 star resort, it’s more like a 1 star. Rooms are extremely dirty and outdated, upon our visit our rooms ac went out and staff didn’t seem to care about doing anything about it, power kept going off, flooding in rooms, dirty bathrooms(kind of disgusted by the conditions of this resort) and food, food was inedible- buffet had more flies on all food than you can imagine and room service was definitely the worst I’ve ever had. Always took 2-3 hours to deliver food and the quality of the food was terrible.
Stayed 5 nights in Aug 2025

10/10 Excellent

Samantha Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Manny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, the service, dinning, pool, bar, beach, so everything was awesome
Stayed 3 nights in Jul 2025

8/10 Good

Mayra

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Mi experiencia: El personal de este resort fue muy amable y servicial Durante toda nuestra estancia. Las habitaciones estaban impecables y eran muy comodas. Tambien dusfrutamos del delicioso y muy variado buffet en la mañana, mediodia y noche y nos encanto la conveniente ubicacion asi como la privacidad de la playa. En resumen, recomiendo encarecidamente este resort para tu proxima aventura de viaje
Stayed 5 nights in Jul 2025

8/10 Good

Janice Lynn

Traveled with family and small children, Traveled with family
The checkin was very fast and efficient
Stayed 7 nights in Jul 2025

8/10 Good

Ivon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach access how we not handicap friendly.
Stayed 5 nights in Jul 2025

8/10 Good

travis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We have stayed at several Grand Palladium properties. This was by far the smallest and oldest hotel. There were less dining options than the other resorts and overall the resort was just a bit more run down with a lot of common areas lacking air conditioning. With that being said, service was excellent, the food was the best of any of the other Palladium resorts I have been to and the views and beach were outstanding.
Stayed 6 nights in Jul 2025

8/10 Good

Daniela

Stayed 2 nights in Jul 2025

4/10 Poor

Cruz

Traveled with family
Liked: Cleanliness
The food wasnt all thatt good.. The front desk personnel not very friendly
Stayed 5 nights in Jul 2025

2/10 Terrible

Aime

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overprice Did not respect reservation Keep changing story and hotel policy Not stardard prices, its changes daily. No accomodations for elderly Food not the best for breakfast and lunch Long wait for seats Long wait for wheelchairs Staff rude at the reception and restaurants No towels at the pool Restaurants reservations too late even if schedule two days before Day pass three different price provided Cards for towels staff did not know how they work The only good/nice thing was the whelchair drivers
Stayed 4 nights in Jul 2025

4/10 Poor

Donald David

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No AC, resort smelled, rooms were old and had issues, refrigerator not working, towels were dingy, shower leaked and toielet smelled really bad
Stayed 4 nights in Jul 2025

8/10 Good

Kai

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities
We would like to thank Expedia concierge Terence Leslie for his excellent service during our stay. He kept in touch with us on the very first day and until the day we checked out. Each day he would checked in (via WhatsApp) to enquire and address any concerns. The only issue we had during our stay was our room temperature stayed at a fixed temperature, nice and comfortable during the day but very cold overnight. The second night we had extra blankets and even that was still too cold. The third night we turned the AC off when it got too cold, turned back on after the room had warmed up. Finally, they got it fixed on the 6th day after they replaced the “thermostat “.
Stayed 7 nights in Jul 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Resort is extremely old and run down, smells like sewage in the rooms, beds are uncomfortable and small. A/C is either non-existing in restaurants or broken. They have loud music playing until very late hours which could be heard inside our room. Food is not bad but not much selection. The worst experience for us is the departure, we booked a shuttle for 12pm and then by 12:30pm (after being told it’s coming) they told us there’s no shuttle or taxi coming for us. Place was a gong show and very disorganized, almost made us miss our flight back. We have stayed in many resorts for the same or less pricing that are much better.
Stayed 7 nights in Jul 2025

8/10 Good

Laurie Anne

Stayed 7 nights in Jul 2025