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Aparthotel

Canto del Sol Puerto Vallarta All Inclusive

3.5 star property
3.5-star beachfront aparthotel near Playa de los Muertos

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Photo gallery for Canto del Sol Puerto Vallarta All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
On the beach, sun loungers, beach umbrellas, beach massages

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333
  • Place, Hotel Zone Beach
    ‪2 min walk‬
  • Place, Playa Las Glorias
    ‪7 min walk‬
  • Place, Camarones Beach
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Standar

Studio Standar | In-room safe, desk, laptop workspace, blackout drapes

Studio Standar

  • 323 sq ft
  • Sleeps 4

View all photos for Studio Luxury

Studio Luxury | In-room safe, desk, laptop workspace, blackout drapes

Studio Luxury

  • 549 sq ft
  • Sleeps 2

View all photos for Standard Mountain Section

Standard Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Standard Mountain Section

  • 274 sq ft
  • Sleeps 4

View all photos for Studio Mountain Section

Studio Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Studio Mountain Section

8.6 out of 10
Excellent
(4 reviews)
  • 274 sq ft
  • Sleeps 2

View all photos for Suite 1 Bedroom, Mountain Section

Suite 1 Bedroom, Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Suite 1 Bedroom, Mountain Section

9.0 out of 10
Wonderful
(2 reviews)
  • 785 sq ft
  • Sleeps 4

View all photos for Suite 2 Bedrooms Mountain Section

Suite 2 Bedrooms Mountain Section | Living area | Flat-screen TV

Suite 2 Bedrooms Mountain Section

  • 785 sq ft
  • Sleeps 6

View all photos for 1 Bedroom Luxury Suite

1 Bedroom Luxury Suite | Private kitchen

1 Bedroom Luxury Suite

  • 785 sq ft
  • Sleeps 4

View all photos for Standard Room, Partial Ocean View

Standard Room, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 274 sq ft
  • Sleeps 4

View all photos for Luxury One-Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

Luxury One-Bedroom Suite

  • Sleeps 3

View all photos for Luxury Two-Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

Luxury Two-Bedroom Suite

  • Sleeps 6

View all photos for 2 Bedroom Luxury Suite

2 Bedroom Luxury Suite | View from room

2 Bedroom Luxury Suite

  • 1216 sq ft
  • Sleeps 6

View all photos for Deluxe Room (Super Saver)

Deluxe Room (Super Saver) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room (Super Saver)

7.6 out of 10
Good
(5 reviews)
  • 274 sq ft
  • Sleeps 4

View all photos for Luxury Studio

In-room safe, desk, laptop workspace, blackout drapes

Luxury Studio

  • Sleeps 2

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South Zone
  • Pool
  • All Inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,245 reviews
$305 nightly
The price is $369
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

On the beach.Your stay at this Hotel Zone aparthotel places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Hotel Zone Beach and Bay of Banderas are also within half a mile (1 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Hotel Zone Beach - 2 min walk - 0.1 miles
  • Playa Las Glorias - 7 min walk - 0.4 miles
  • La Isla - 3 min drive - 1.2 miles
  • Camarones Beach - 3 min drive - 1.0 mile
  • Malecon - 4 min drive - 1.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Mi Pueblito - ‬4 min walk
  • ‪The Sunset Lobby Bar - ‬3 min walk
  • ‪Mirador Bistro & Grill - ‬2 min walk
  • ‪Dreams Preferred Club - ‬4 min walk
  • ‪Restaurante Pérgolas - ‬1 min walk

About this property

Canto del Sol Puerto Vallarta All Inclusive

3.5-star beachfront aparthotel near Playa de los Muertos
Canto del Sol Puerto Vallarta All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Canto del Sol Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive aparthotel also offers a complimentary children's club, a children's pool, and a steam room.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta aparthotel.

  • 489 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Canto del Sol Puerto Vallarta All Inclusive offers 489 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.

Similar properties

Exterior detail
Hacienda Buenaventura Hotel & Mexican Charm
Hotel Zone
  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, 1,001 reviews
$124 nightly
The price is $151
May 10 - May 11
Total with taxes and fees
Hacienda Buenaventura Hotel & Mexican Charm

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per night)
  • Car rental
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Bar Papagayo
  • Cevicheria
  • El Pescador
  • Il Cantico
  • Mi Morenita

Food and drink

  • Water dispenser

Dining

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 4 indoor tennis courts
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis lessons
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 489 units
  • Ballroom
  • Banquet hall
  • Garden
  • Traditional architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Canto del Sol Puerto Vallarta All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 120 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Canto Sol
Canto Sol All Inclusive
Canto Sol Plaza Vallarta
Canto Sol Plaza Vallarta All Inclusive
Canto Sol Plaza Vallarta All Inclusive All-inclusive property
Canto Sol All Inclusive All-inclusive property
Canto Del Sol Plaza Vallarta All Inclusive

Frequently asked questions

How close is Canto del Sol Puerto Vallarta All Inclusive to the airport?

Canto del Sol Puerto Vallarta All Inclusive is 5.1 mi (17-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Canto del Sol Puerto Vallarta All Inclusive?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Canto del Sol Puerto Vallarta All Inclusive on May 3, 2026 start from $246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canto del Sol Puerto Vallarta All Inclusive have an airport shuttle?

Airport shuttle services are not available at Canto del Sol Puerto Vallarta All Inclusive.

How close is Canto del Sol Puerto Vallarta All Inclusive to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Canto del Sol Puerto Vallarta All Inclusive offer free breakfast?

Canto del Sol Puerto Vallarta All Inclusive does not offer free breakfast.

Is there a casino at Canto del Sol Puerto Vallarta All Inclusive?

No, there is no casino at this aparthotel, but Casino Life The Marine Core Vallarta (3-min drive) and Vallarta Casino (4-min drive) are nearby.

What time is check-in at Canto del Sol Puerto Vallarta All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Canto del Sol Puerto Vallarta All Inclusive?

Free parking is not available at this aparthotel.

Does Canto del Sol Puerto Vallarta All Inclusive have a pool?

Canto del Sol Puerto Vallarta All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Canto del Sol Puerto Vallarta All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Canto del Sol Puerto Vallarta All Inclusive have a spa?

This aparthotel has a spa, which features beach massages and body scrubs.

How close is Canto del Sol Puerto Vallarta All Inclusive to downtown Puerto Vallarta?

Canto del Sol Puerto Vallarta All Inclusive is 1.5 mi away from Puerto Vallarta.

Canto del Sol Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1192 out of 3518 reviews
Rating 8 - Good. 1104 out of 3518 reviews
Rating 6 - Okay. 630 out of 3518 reviews
Rating 4 - Poor. 315 out of 3518 reviews
Rating 2 - Terrible. 277 out of 3518 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Mauricio

Stayed 2 nights in Jan 2026

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Good staff good food
Stayed 6 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Overall place was great . Friendly staff & guests . Beautiful location the beach and views are unforgettable
Stayed 5 nights in Jan 2026

8/10 Good

CESAR

Liked: Cleanliness
The staff at Canto Del Sol are very friendly, helpful, & are genuinely happy to work there. The staff at the buffet area, the cevicheria, pool area, entertainment, & housekeeping. We never encountered someone who was not happy. Various pools- the main pool has the kiddie & main pool, pool activities, music, direct access to the buffet, & snack area. Very attentive staff making sure our drinks were always full. Tip- take a travel mug as their cups are not allowed in or around the pool areas. I appreciate that this was enforced by the 2-3 security men that are making sure everyone is safe. The other pool is across the hotel, you take a short bridge where you find the cevicheria (that is amazing) & a relaxed & calm environment with low music. The only cons are the facilities, the pools have several missing tiles, & the room we stayed in (super saver) had
Stayed 4 nights in Jan 2026

10/10 Excellent

Pierrette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like many people I had read the reviews and was a little skeptical but let me assure you once we got there everything went seamlessly Yes the resort is a bit on the older side but it's extremely clean everywhere Our room was cleaned daily And once you figure out that Hot is cold and cold is hot you will enjoy a Hot Shower!! LOL The food for us was really mediocre but you can always find something that you would enjoy eating. The breakfast are phenomenal with enough choices to please absolutely everybody Fruits are fresh the eggs are fresh ect. The service in eating area is phenomenal they are all super friendly. And you are just a close ride to the Malecon Where the best two for one Margarita are .. Not the hotel that was my one disappointment The beach is great No Umbrellas but don't worry there is a fella there that will rent you one for 300 pesos for the day. We did that for 7 days .. support the locals :) This hotel is geared towards the Mexicans You are in Mexico! Oh and our bed was super comfy.. Cheers
Stayed 8 nights in Nov 2025

10/10 Excellent

Megan Leanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

2/10 Terrible

swarnjit

Stayed 1 night in Dec 2025

2/10 Terrible

Tanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All of the above , resort was over crowded and under staffed. It took us 2 1/2 hours to check in , by the time we got our tickets to book a la Carte meals everything was sold out and throughout our 5 day stay we ended up eating at the buffet for 4. By the second day the food was so bad we opted to eat in the city costing us an additional 500$ for our stay rather than eating on the resort. Staff is kind , that’s the only positive. I will not be coming back.
Stayed 4 nights in Jan 2026

2/10 Terrible

Juan-Carlos

Disliked: Amenities, property conditions & facilities
the pool rules were ridiculous !! you could not have your drink in the pool or even on the edge of the pool. When I finally got my room, there was not a single towel in the room. It took them 2 hours to finally bring me my towels. Never again !!
Stayed 3 nights in Jan 2026

10/10 Excellent

Bobbilee

Liked: Cleanliness, property conditions & facilities
Good food, clean rooms
Stayed 7 nights in Dec 2025

10/10 Excellent

Jean Baez

Stayed 4 nights in Sep 2025

2/10 Terrible

Ione

Traveled with family
Liked: Cleanliness, amenities
The kitchen stove didn't work properly. The food selection was really bad! They have the same food every day on the buffet. They didn't have enough selection for my son. I was very disappointed about food. I will not go back to this resort. Overall, the staff was very nice!
Pool
Pool side
Stayed 4 nights in Dec 2025

10/10 Excellent

Camryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, great food!
Stayed 10 nights in Dec 2025

4/10 Poor

Ezequiel

Traveled with family and small children
Disliked: Amenities
Not communicative staff, never stay there again
Stayed 1 night in Jan 2026

8/10 Good

scott

Stayed 2 nights in Dec 2025

4/10 Poor

Sharla

Traveled with partner
Disliked: Amenities
We went over the Christmas and New Years break! Never again! The sun and the weather and the loungers by the pool were excellent!! Too many local tourists and the hotel was over booked therefore it was difficult to make any restaurant reservations as there was so many people for the resort to accommodate! Long lineups for food. Poor food quality and variety. Everyday the resort ran out of running water and we had to take water from buckets to flush the public toilets. The electricity went out twice in our 8 days! The bell men were very friendly and helpful as were the breakfast waiters. The rest of the staff were not as friendly or accommodating! We were given 4 tickets to reserve dinner at one of the 3 restaurants in our 8 night stay. I could only reserve 2 nights as the resort was full so our only option for dinner most nights was the buffet. This is a family resort and they didn’t offer any ice cream!! Our room smelled like mold. I reserved a king bed and got 2 very hard twin beds for me and my husband. Our room did not come with a mini bar, just 2 bottles of water out on the table. Definitely the worst resort we have stayed at and will not come back again!
Stayed 8 nights in Dec 2025

8/10 Good

James

Stayed 10 nights in Dec 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, good food, nice beach
Stayed 7 nights in Dec 2025

4/10 Poor

Stephanie Dawn

Traveled with family
Liked: Amenities, property conditions & facilities
Ill start with the good. The bar staff and restaurant staff is great. The pool is nice, get up early to get your poop chairs. Now the bad. The hotel ran out of running water 5 of the 7days we were there. 1 day we didnt have electricity. The partial ocean view rooms are tiny and 1 of our 2 rooms didnt have a balcony, just a little window. Check out is 11am. They dont allow you to keep your bracelets or towels any later then that. Our flight was at 7pm and we had to leave our luggage and go find something to do for the whole day. We have never had that happen anywhere else. We have always been able to keep our bracelet and towel until we leave for our flight. The food was terrible. We arent very picky travelers but this experience left a bad taste. We ended up eating at restaurants off the resort everyday for dinner.
Stayed 7 nights in Dec 2025

8/10 Good

Karen Anne

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

2/10 Terrible

Arlene

Traveled with partner
We stayed for 7 days and 1 day a transformer blew leaving the whole hotel without power for 7 hours so no restaurants, no air conditioning. Also 3 other separate days we were left with no water in the whole hotel, no shower services, no bathroom services. The longest incident was New Years Eve with no water or toilets. We found this unacceptable and left a day early!
Stayed 7 nights in Dec 2025

4/10 Poor

Doris

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was very slow. Was not provided WIFI information or buffet or food location and times. Monday night, Tuesday night, Wednesday evening and night. Thursday morning no running water in our room. News even there was an event and we weren’t notified that the Buffet was closed. The event buffet was seafood. To prevent food allergies it is recommended that 2 year olds not eat seafood. My daughter had to go out of her way to get a none food seafood diner for my 2 year old granddaughter.. I will never stay at this resort again. Due to the lack of running water 3 nights in a row this room was not serviceable. I think I should be partially refunded for the nights running water in my room was not available
Stayed 6 nights in Dec 2025

6/10 Okay

chad

Traveled with partner
Disliked: Amenities
We stayed 4 nights and each night there was a horrible noise of a truck for hours that keeper us up. The staff super friendly. They had specialty restaurants and we could not find reservations since we checked in, they already knew at reception and they still gave up coupons for the sold out specialty restaurants. Food was ok, it will be nicer to have more options but unfortunately we only ate at the buffet all of our stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Erik

Traveled with family
Disliked: Amenities
We've been going to PV for 25+ years and have stayed at all levels and all sorts of resorts, villas, basic hotels, and full all-inclusive. Canto del Sol was passable, but just barely. Everything was just shy of mediocre - from the buffet to the pool to the room to the staff. There were intermittent highlights (one particular staff, for example), but overall it was a disappointment. Specifics - the pool was big (+), but dirty and with lots of wear & tear; the room was clean (+), but the pull-out sofa was broken (they did repair quickly, but quite a hassle when discovering at bedtime with kids) and they didn't supply any bedding until we requested it. Also, the room had only sheer curtains, most of which you couldn't draw fully over the windows and there was no light-blocking curtains, so with all the outside lighting on the building, the room was far from dark for sleeping. Staff (except the one mentioned above) seemed quite disinterested - simply doing the bare minimum with very little engagement or genuine care for supporting a quality holiday. One staff even threw away my son's flip flops from the pool deck when he stayed until the closing time. We were told the pool was closed by the same person and when he got out and tried to find his flip-flops, she looked embarrassed and went to the garbage to retrieve them. They are all minor things, but just quite disappointing.
Stayed 6 nights in Dec 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025