All-inclusive Details
All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
- 24-hour room service (limited menu)
- In-room minibar (some restrictions)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Land activities
- Fitness facilities
- Tennis
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Language
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
Not included
- Surcharge for premium food items
- Premium/non-domestic alcoholic beverages
- Premium food items
- Spa/beauty facilities and services
- Kayaking included
- Taxes included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Premium/imported alcoholic beverages not included
- Fitness facilities included
- Premium food items not included
- Tennis included
- Volleyball included
- Limited meals offered through room service
- Spa/beauty facilities and services not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Local non-alcoholic beverages and soft drinks included
- Additional gratuities accepted
- Minibar beverages - restrictions apply
- All meals included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- All onsite activities, and facilities and equipment included
- Onsite live performances included
- Snorkeling included
Property Features
Some rates at Hotel Mousai Puerto Vallarta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Mousai Puerto Vallarta like an outdoor pool and an outdoor tennis court. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a fitness center, a rooftop terrace, and a garden. Valet parking is free. Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.
- 1 building
- 72 guestrooms or units
- 18 levels
- 5 dining venues
- 3 bars or lounges
- 2808 sq ft of conference space
- 261 sq m of conference space
- Built in 2014
- Bar by the pool
- Deli
- Terrace on the roof
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Breakfast available (surcharge)
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (19.9 km / 12.4 mi)
-
Parking: Free valet parking
Room Amenities
Hotel Mousai Puerto Vallarta offers 72 accommodations with outdoor private spa tubs and iPod docking stations. These individually decorated and furnished accommodations have separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Private outdoor hot tub
- Living room
- Minibar
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Movies for purchase
- DVD player
- Espresso maker
- Coffee maker
- Egyptian cotton linens
- Hypo-allergenic bedding
- Pillow options
- Shower
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
- Unique furnishings
- Unique decor
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
BOCADOS STK -Garza Blanca - This steakhouse specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Blanca Blue -Garza Blanca - This beachfront family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf lessons available nearby
- Kayaking on site
- Golfing nearby
- Fitness classes on site
- Yoga classes/instruction on site
Spa Services
Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 8
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Hotel Policies
Check-in
- Check-in time ends at 11:30 PM
- Check-in time starts at 4 PM
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Hotel Mousai Puerto Vallarta
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Car recommended
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Security system
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Staffed front desk
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Minimum guest age is 18
- Debit cards
- No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 550 and USD 950 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Hotel Mousai
- Mousai Hotel
- Mousai Hotel Puerto Vallarta
- Mousai Puerto Vallarta
- Hotel Mousai Puerto Vallarta
- Mousai
- Hotel Mousai Puerto Vallarta Puerto Vallarta
- Mousai Puerto Vallarta Puerto Vallarta
- Mousai Puerto Vallarta Resort
- Hotel Mousai Puerto Vallarta Resort
- Hotel Mousai Puerto Vallarta Puerto Vallarta
- Hotel Mousai Puerto Vallarta Resort Puerto Vallarta
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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