Your stay at this South Shore Hotel Area aparthotel places you within 2 miles (3 km) of Conchas Chinas Beach and Playa de los Muertos. Los Muertos Pier and Malecon are also within 3 miles (5 km).
This all-inclusive aparthotel features a full-service spa, 4 outdoor pools, and a restaurant. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Families will appreciate the free kid's club and onsite laundry facilities.
Free WiFi, LED TVs
The 335 apartments feature free WiFi, LED TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. 24-hour room service, premium bedding, and rainfall showerheads are also available.
Jun 10, 2022 by Daniela Quintero- Social Media Coordinator
Dear Evelyn, Thank you for your kind comments and high recommendations of our resort. We are so happy that you enjoyed the food and the attentive service from our group of associates who find true pleasure in offering “service from the heart”. I will be more than happy to convey to them your praise and recognition. We would love to welcome you back many more times to our irreplaceable slice of paradise! With the Service from the Heart,
Nov 2, 2021 by Fernando Cardoso
Dear guest, Thank you for your rating! With service from the heart
Oct 8, 2021 by Fernando Cardoso
Dear; We thank you once again for your preference, know that we will be waiting for your prompt return with open arms, and please know that you have in us a family and a second home here in Puerto Vallarta! With Service from the Heart,
Sep 30, 2021 by Fernando Cardoso
Dear Brian; I appreciate you providing feedback on your stay with us. Happy to hear that overall you had a great time and enjoyed it. Thank you for your observations regarding our drink and food options, the voice of our guests is very important for us, it helps us improve in our daily operation. Thank you once again for your comments. We look forward to welcoming you back on your next vacation to Hyatt Ziva Puerto Vallarta. With Service from the Heart,
Sep 2, 2021 by Fernando Cardoso
Dear guest; Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was pleasurable. With service from the heart
Aug 19, 2021 by Fernando Cardoso
Dear Guest, Thank you for your rating ! With service from the heart
Jun 22, 2021 by Fernando Cardoso
Dear Guest; We look forward to the opportunity of welcoming you back so that you can enjoy the Hyatt Ziva experience at this unique resort! With Service from the Heart,
May 19, 2021 by Fernando Cardoso
Dear Guest, Thank you for your visit at Hyatt Ziva Puerto Vallarta, I am glad to know overall you have a great stay, we appreciate your rating, the voice of our guest is very important for us, it makes us improve our daily operation, we look forward to welcome you back to another Hyatt Ziva Experience. With service from the Heart.
Dec 7, 2020 by Fernando Cardoso,
Deara Guest, Thank you for your visit at Hyatt Ziva Puerto Vallarta, I am glad to know overall you have a great stay, we appreciate your rating, the voice of our guest is very important for us, it makes us improve our daily operation, we look forward to welcome you back to another Hyatt Ziva Experience. With service from the Heart.
The following facilities or services will be unavailable from May 31 2022 to September 30 2022 (dates subject to change):
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Hyatt Ziva Puerto Vallarta - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a bar/lounge, and a beach bar. This all-inclusive aparthotel also offers a complimentary children's club, a spa tub, and a steam room. Self parking is free. This 4.5-star Puerto Vallarta aparthotel is smoke free.
Available in all rooms: Free WiFi
Free self parking
Hyatt Ziva Puerto Vallarta - All Inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Casa Grande - This restaurant specializes in Mexican cuisine and serves dinner only.
Blaze - This restaurant serves breakfast, lunch, and dinner. Open daily.
Melanzane - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Vita Mar Oceanfront Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.