Skip to main content
Beginning of main content

Enter dates to see availability

"Trouble checking in had to pay extra due to a mistake by agent. Had my son as 8 years old for the flight but 2 years old at the hotel. Had to pay juni ... " More

By a verified traveler on Tue 10 Jul 2018

Hotel Description

4-star all-inclusive property near Camarones Beach, connected to a shopping center

Beachfront retreat

At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Malecon is 0.6 mi (1 km) away.

All-inclusive

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, LED TVs

The 231 guestrooms boast modern comforts like LED TVs with digital channels, along with free WiFi. Other amenities include 24-hour room service, minibars, and coffee/tea makers.

Resort Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$184* Per night/room Oct 20 - Oct 21

Honeymoon Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room Ocean View Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Buenaventura Grand Hotel & Great Moments - All Inclusive ratings based on 48 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Buenaventura Grand Hotel & Great Moments - All Inclusive

Everyone (22) Couples (2) Students (1) Family (4)
3 out of 5
I like the location,and I didn’t like the beach much

Posted by on Sep 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2019 by César Soto General Manager

Hello! We are very sorry to read about the beach, but we had open two pool special for our guest, unfortunately the weather make our beach a little dirty but we hope in your next vacations you visit us back again with a better weather.

4 out of 5
The pool was under construction and not available

Posted by on Sep 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 25, 2019 by Guest Service

Dear Guest, Dear guest, Thank you for taking the time to share with us your opinion and your feedback about our service. We will thoroughly analyze the areas of improvement you mention, and will look for ways to advance in these services. We remain at your service

3 out of 5
We had a good time here! Everything was very clean and the staff was so nice. We’d be laying on the beach or at the pool, then staff would be quick to ask us if we needed another drink or food. We felt very safe here as there was security that would walk around and lot’s of families with kids. We weren’t a big fan of the food so after a few nights we ended up venturing out into Puerto Vallarta downtown for something else. The reservation for the a la carte was sub par. It was the same menu every night and the options were okay. Drinks were watered down too and were okay. Even though rated a 4/5 star hotel we’d probably give it a 3/5 star.

Posted by on Jul 19, 2019

Was this review helpful to you?
4 out of 5
Beautiful grounds and very close to the Malecón and shopping. The food was great but did not like that they aren’t always open in the buffet restaurant at least. And that they open kind of late, for you to eat breakfast before going on the excursions. The beds were comfortable and room were clean. Would go back.

Posted by on Jun 4, 2019

Was this review helpful to you?
4 out of 5

Posted by on Apr 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 8, 2019 by Eidel Ramos, General Manager

Hi. Thanks for your score. We appreciate your evaluation and remain at your service. Best regards, Eidel Ramos, General Manager

5 out of 5
Our stay at Buenaventura was absolutely wonderful. The food variety was amazing and above all delicious. Everything was done with much detail to comfort their guests.

Posted by on Mar 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 30, 2019 by Eidel Ramos, General Manager

Dear guest, Thanks for your wonderful comments. It is so nice to read your stay was absolutely wonderful. Thanks for mentioning your satisfaction with our food offer and for the service. We would like to have you have you in the future. Best regards, Eidel Ramos, General Manager

3 out of 5

Posted by on Mar 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Eidel Ramos, General Manager

Dear guest, Thanks for your review. We hope to have you back soon in the future. Best, regards, Eidel Ramos, General Manager

4 out of 5

Posted by on Mar 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Eidel Ramos, General Manager

Dear guest, Thanks for your review . We are very happy to read it. We hope to have you back soon in the future. Best, regards, Eidel Ramos, General Manager

4 out of 5

Posted by on Mar 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Eidel Ramos, General Manager

Dear guest, Thanks for your review. We are very happy to read it. We hope to have you back soon in the future. Best, regards, Eidel Ramos, General Manager

5 out of 5

Posted by on Mar 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Eidel Ramos, General Manager

Dear guest, Thanks for your review and 5 stars score. We are very happy to read it. We hope to have you back soon in the future. Best, regards, Eidel Ramos, General Manager

About the Buenaventura Grand Hotel & Great Moments - All Inclusive

Location Avenida Mexico 1301, Puerto Vallarta, JAL 48350

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Volleyball included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this property measures 111 square feet (10 square meters). A children's pool, a steam room, and spa services are also featured at the business-friendly Buenaventura Grand Hotel & Great Moments - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 111 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Bar on the beach
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (9.9 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:30 AM.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Cabaña - This bar is located on the beach.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Personal motorized watercraft on site
  • Kayaking nearby

Spa Services

SHAKTI has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Number of children who can stay free - 2

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Buenaventura
  • Buenaventura All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Hotel
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Grand Puerto Vallarta
  • Buenaventura Hotel
  • Hotel Buenaventura
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura Grand Hotel Spa All Inclusive
  • Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
  • Buenaventura Grand Great Moments All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
url importing https://www.travelocity.com/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-&-Great-Moments---All-Inclusive.h10481-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.