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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
4-star all-inclusive property near Camarones Beach, connected to a shopping center

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Deluxe Ocean View Two Double Beds | Down comforters, minibar, in-room safe, blackout drapes
Reception
Snack bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Uno
    ‪7 min walk‬
  • Malecon
    ‪12 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • Ocean view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Ocean View Two Double Beds

  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Ocean View King Bed

  • Ocean view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Two Double Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down comforters, minibar, in-room safe, blackout drapes

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Luxury

Down comforters, minibar, in-room safe, blackout drapes

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Side Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed(s)

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Room Deluxe

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Down comforters, minibar, in-room safe, blackout drapes

Room Standard

  • Sleeps 3
  • 1 King Bed(s)

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About the neighborhood

Puerto Vallarta

On the beach.At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).

What's nearby

  • Camarones Beach - 2 min walk - 0.1 miles
  • Uno - 7 min walk - 0.4 miles
  • Malecon - 12 min walk - 0.7 miles
  • Cruise Ship Terminal - 5 min drive - 2.8 miles
  • Playa de los Muertos - 9 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪La Naranja Azteca - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El Andariego - ‬1 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star all-inclusive property near Camarones Beach, connected to a shopping center
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

How close is Buenaventura Grand Hotel & Great Moments - All Inclusive to the airport?

Buenaventura Grand Hotel & Great Moments - All Inclusive is 6 mi (21-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on May 21, 2025 start from $215.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Buenaventura Grand Hotel & Great Moments - All Inclusive.

How close is Buenaventura Grand Hotel & Great Moments - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Buenaventura Grand Hotel & Great Moments - All Inclusive offer free breakfast?

Buenaventura Grand Hotel & Great Moments - All Inclusive does not offer free breakfast.

Is there a casino at Buenaventura Grand Hotel & Great Moments - All Inclusive?

No, there is no casino at this property, but Vallarta Casino (5-min drive) and Winclub Casino Platinum (7-min drive) are nearby.

What time is check-in at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Buenaventura Grand Hotel & Great Moments - All Inclusive?

This property offers free self parking.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a pool?

Buenaventura Grand Hotel & Great Moments - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a spa?

This property has a spa, which features facials, deep-tissue massages, and aromatherapy.

How close is Buenaventura Grand Hotel & Great Moments - All Inclusive to downtown Puerto Vallarta?

Buenaventura Grand Hotel & Great Moments - All Inclusive is 2.3 mi away from Puerto Vallarta.

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1130 reviews
Rating 8 - Good. 306 out of 1130 reviews
Rating 6 - Okay. 180 out of 1130 reviews
Rating 4 - Poor. 73 out of 1130 reviews
Rating 2 - Terrible. 52 out of 1130 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

May Suad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.

6/10 Okay

Rosa Maria, Salinas

Traveled with family
Liked: Cleanliness, staff & service
I booked this vacation for my elderly parents like I have done numerous times in the past. My parents have stayed at this property at least 4 times. Upon check in, front desk staff refused to upgrade my parents to an orange wristband. The orange wristband would have allowed them to have access to the Sky Bar. I was told there was no record of their previous stays due to booking on Expedia and not directly with the hotel. The resort staff is otherwise very friendly and professional
Stayed 4 nights in Jan 2025

8/10 Good

Deborah

Stayed 4 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

Bryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had cockroaches in our room on the first floor. They did not have a room available to move us into that night (this was on night 3 of our 7 night stay) when asked about a refund for the nights of sleeping with the roaches was not given anything other than an apology. Was even told that they may not move use since we didn’t allow them to clean our just cleaned room at 11:30 at night. We had been out on the Malecón all day and didn’t return until 11:30. Was told that since we didn’t have proof of the roach infestation they would move us. Well luckily my wife took pictures of the roaches hanging out on the wall and with our toothbrushes in the bathroom. Showed them the pics and then they were no longer worried about proof since they now had it. I think they assumed the roaches scurried away, but these guys were on vacation chilling just like us. This is our tenth or so time at this resort, won’t return due to the cockroach issue and poor customer service. Will likely be disputing some of the charges. We paid way too much money to sleep in a cockroach infested room. The staff at all of the bar and restaurants were great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this resort had one major flaw. The chairs on the beach were broken and dangerous. I was hit in the head twice while sitting in these chairs and I wasn’t the only one. The chairs are broken, so when you sit, the back of the chair flies forward and the medal bar hits the person’s head. Hard enough to leave a lump. It really hurt.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
🇲🇽
Stayed 2 nights in Jan 2025

6/10 Okay

Serena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Average
Stayed 7 nights in Jan 2025

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Kirsten, Bozeman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small but excellent. No smelly stuff and very clean facilities. Pool bars are great. Food is edible but not anything to look forward to. Staff are friendly and kind and happy to help.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and frendly atmosphere
Stayed 14 nights in Jan 2025

6/10 Okay

Octavian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was pretty good! The only downside was booking an ocean view and the view from our balcony was completely blocked by palm trees. Could even see the pool let alone the ocean. We also booked a spa appointment and it was for our 10 year wedding anniversary. We got to the spa and they didn’t have the reservation. We spoke to the management team of the hotel and they couldn’t do anything. No offer of anything to make the situation right. Other than that the experience was pretty good!
Stayed 6 nights in Jan 2025

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness, staff & service
We found the quality of meals disappointing. The breakfast was pretty good, but other meals were not very good. We ended up eating out rather than dining in the hotel. The hotel location and pool area is good, no complaints on the room. Did not appreciate the selling up of services as part of the check in process. Fine to offer it, but no hard sell when all you want is your room key. Also, the inflexibility on a late check out without purchasing an upgrade, was also disappointing. Next time will likely look elsewhere.
Stayed 4 nights in Jan 2025

6/10 Okay

Timothy lee

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, price and beach but food was just okay ( what I was able to try) and irritating because when we arrived there was no availability at restaurants. This alone is a reason I would not return
Stayed 1 night in Jan 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year in a row staying here. Great location, excellent staff and nice rooms. Good margaritas too.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel, River Falls

Traveled with partner
Liked: Amenities
Nice
Stayed 7 nights in Jan 2025

8/10 Good

Eric

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
One of the most convenient places to stay in Puerto Vallarta. You step out the door right in to town or exit the lobby right onto the beach! An absolute gem of a location. Food was excellent! Housekeeping left a little to be desired. Some stains on bedding… nothing crazy or too off-putting and resolvable! We stayed in the Honeymoon suite and it was PERFECT. The best view! Nolberto, the bellman, made our stay extra special! He was so kind and always went the extra mile to ensure we had a wonderful stay! I would definitely return!
Stayed 4 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Made the trip much better
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosalinda

Stayed 5 nights in Jan 2025

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024