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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
4.5-star beachfront property near Garza Blanca Beach

Choose dates to view prices

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

On the beach, beach umbrellas, beach towels, beach yoga
Premium bedding, free minibar, in-room safe, individually decorated
BBQ/picnic area
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪3 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Playa Gemelas
    ‪6 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪15 min drive‬

Room options

View all photos for ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB | Premium bedding, free minibar, in-room safe, individually decorated

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

9.2 out of 10
Wonderful
(5 reviews)
  • 1561 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | Living area | 50-inch LCD TV with cable channels, TV, table tennis

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

  • 2088 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED | Premium bedding, free minibar, in-room safe, individually decorated

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

8.0 out of 10
Very good
(1 review)
  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB | Premium bedding, free minibar, in-room safe, individually decorated

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

View from room

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds

7.0 out of 10
Good
(11 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Ocean View

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Partial Ocean View

8.4 out of 10
Very good
(87 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(21 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View (Roll-In Shower)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Partial Sea View

8.2 out of 10
Very good
(67 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Beachside getaway.Within a 15-minute walk of this South Zone property, you'll find Bay of Banderas and Punta Negra Beach. Playa Palmares and Playa Estaca are also within 2 miles (3 km).

What's nearby

  • Punta Negra Beach - 12 min walk - 0.7 miles
  • Garza Blanca Beach - 3 min drive - 2.4 miles
  • Playa de los Muertos - 4 min drive - 2.7 miles
  • Playa Gemelas - 6 min drive - 4.3 miles
  • Malecon - 7 min drive - 3.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 35 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Noi - ‬3 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5-star beachfront property near Garza Blanca Beach
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

There's an onsite business center. Event space at this property measures 16200 square feet (1505 square meters) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Eforea has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • High chair
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to the airport?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is 11.1 mi (35-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on Jul 6, 2025 start from $340.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have an airport shuttle?

Airport shuttle services are not available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offer free breakfast?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer free breakfast.

Is there a casino at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, there is no casino at this property, but Vallarta Casino (12-min drive) and Winclub Casino Platinum (13-min drive) are nearby.

What time is check-in at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

This property offers free valet parking.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a restaurant?

There are 7 onsite restaurants, offering options like Asian cuisine and a beachfront location.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a spa?

Pamper yourself with a day at eforea, where you can enjoy Swedish massages, body treatments, and aromatherapy.

How close is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta to downtown Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is 6.1 mi away from Puerto Vallarta.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1108 reviews
Rating 8 - Good. 238 out of 1108 reviews
Rating 6 - Okay. 111 out of 1108 reviews
Rating 4 - Poor. 44 out of 1108 reviews
Rating 2 - Terrible. 44 out of 1108 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryne, Owasso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable, beautiful, and clean. Very friendly staff. Authentic Mexican food was wonderful
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathryne, Owasso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable and gorgeous. Entire staff was extremely nice. Authentic Mexican was wonderful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, great service, good was mediocre, the menus weren't good, good was worse. Beach and pool were amazing.
Stayed 3 nights in Feb 2025

8/10 Good

Alberto, San Antonio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved this property. Great beach, nice atmosphere and relaxing jacuzzies and swimming pools with a variarity of drinks in the bars. I took one star off only because even though they have very good restaurants most of soups and salsas are made with a chicken base. As an chicken allergic person that took lots of good food off my reach.
Stayed 6 nights in Mar 2025

10/10 Excellent

ANUSHKA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Hilton Vallarta Riviera hotel to anyone visiting Puerto Vallarta! The staff were amazing, the location was perfect, and the hotel was very clean and comfortable. the ocean view rooms are to die for. Excellent food in each and every restaurant’s in the resort. Service throughout is excellent! Loved every moment in this hotel and enjoyed the view, food, drinks and entertainment! Anushka
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline M

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were no yoga classes and so I invited a local yoga teacher to come and Alexandra charged me $150 to have her there for an hour. I just didn’t realize that it was not permitted and we had plenty of room in our room or cabana. It’s the only bad thing I experienced. The staff and room was wonderful.. loved swimming in the nice cove. Maybe more local fish like snapper would have been good but we had a wonderful time. Thank you!!
Stayed 5 nights in Mar 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was average. Up charges for certain steaks and fish at restaurants. Couldn’t get into some restaurants. Best meal I had was a hamburger at the pool for lunch
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Vallarta is a nice property that is clean & the a la carte food was very good.
Stayed 7 nights in Mar 2025

8/10 Good

Jaydin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and overall the amenities were great! Not everyone seemed super friendly some of the waiters were better than others. Food was ok, the restaurants were all very good and the buffets had enough to find something to eat.
Stayed 4 nights in Mar 2025

8/10 Good

Courtney Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Javier

Stayed 2 nights in Mar 2025

8/10 Good

Ka Jung

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was a hit or miss depending on which restaurant you hit up. Compared to other all-inclusive resorts we've frequented, the buffet was not open every meal and did not have as much variety, but the breakfast quesadilla station did make up for it every morning. Room was much nicer compared to other properties, but my shower kept flooding, not sure if it was due to poor design of the glass door opening. The balcony was very nice and larger than most. Mini bar snacks and drinks were minimal compared to other resorts. We did enjoy the onsite Starbucks cafe and market. The Starbucks cafe drinks were extra but the market had some desserts, fruit cups, sandwiches, and salads if you didn't want to wait for room service late at night. Entertainment and activities were a great touch. There seemed to be something interesting and different offered our whole trip. Spa experience was my favorite. We did the Experience Of The Pacific (included a scrub, mud body wrap, and massage). Service, overall was great from housekeeping/bar/rest staff. Front desk was a bit all over the place. After 3 different interactions, the general consensus is the staff doesn't seem to care for you much if you didn't book with them directly through Hilton Honors. Booking through Expedia, they would not recognize your status (understood we would not receive the points but wanted it on our history so we can reference this property when booking for future trips) and gave very poor attitude and explanation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gurvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 4th time I have stayed at this property. It’s beautiful, the food is great, and the staff goes far and beyond. I have stayed at 4 other hotels in PV, and by far, I highly recommend this location. I also like that it’s close to the romantic zone, and all the rooms have views of the ocean. I definitely recommend you check out this resort!
Stayed 7 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Amenities
Waiters and staff was very helpful. Beautiful resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend safe place and great food all the stuff members are great people
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal and yes they deserve tips. Please do. The property was very clean but is starting to show its age, could use some maintenance and renovation. Food options were great, pools were nice, activities were fun, loved the stay. Will definitely go again.
Stayed 4 nights in Mar 2025

8/10 Good

Beverley

Traveled with group
Liked: Amenities
Excellent service. From the bartender Victor at the Lobby Bar -excellent Manhattan's btw to the activity staff - thank you Blanca, Hugo and Saul. We had such a wonderful time! Gracias!
Stayed 7 nights in Feb 2025

10/10 Excellent

Denise

Stayed 4 nights in Mar 2025

8/10 Good

Judy Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice property. Staff and service were great .
Stayed 9 nights in Mar 2025

8/10 Good

Lorne

Stayed 7 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, amazing food, amazing staff. Bathroom in room should be improved.
Stayed 1 night in Mar 2025

4/10 Poor

Po-Ting

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel was definitely not friendly when they encountered that our reservation was booked via third party. The rooms were not a Hilton standard of cleaniness. Being an all inclusive hotel, we brought peso and USD cash to tip but no one on property had change.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views. Great food. Great service.
Stayed 7 nights in Mar 2025