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4.1 out of 5

"It’s was ok. Was on the lobby floor so high traffic area lots of noise " More

By a verified traveler on Sun 20 Mar 2022

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Hotel Description

4.5-star beachfront property near Garza Blanca Beach

Beachside getaway

Your stay at this South Shore Hotel Area property places you within 2 miles (3 km) of Garza Blanca Beach and Conchas Chinas Beach. Playa Gemelas and Playa de los Muertos are also within 3 miles (5 km).

All-inclusive

A full-service spa, 2 outdoor pools, and a gym are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the sauna and perks like free self parking.

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$384* Per night/room Jul 16 - Jul 17

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Master Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Everyone (11) Couples (9) Family (5)
3 out of 5
It’s was ok. Was on the lobby floor so high traffic area lots of noise

Posted by on Mar 20, 2022

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Comment from Hotel Management

Apr 15, 2022 by Christian Navarro

Thank you so much for your words, we will be doing our best to improve the quality of food and service and we will ensure to fulfill your expectations in your next visit. Best regards

4 out of 5
Breath taking view from rooms. Restaurants were not the best and were hard to find as they were on different floors and not open all the time. Pools needed repair.

Posted by on Feb 20, 2022

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Comment from Hotel Management

Feb 21, 2022 by Christian Navarro - Reservations Manager

Dear James, Thank you for your words. We will look forward to your recommendations and let our GM knows about it. We hope to serve you again in the future, Best regards

5 out of 5

Posted by on Oct 25, 2021

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5 out of 5
It was amazing! The rooms, service and food.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 10, 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards

1 out of 5

Posted by on Aug 6, 2021

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5 out of 5
The staff was so friendly especially the waiter Miguel was one of our favorite waiters and Antonio and Annabel was amazing in the lounge too. Great view and comfy rooms!!!! Will definitely come back!

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

3 out of 5
The hotel room and view is amazing as well as the ocean break which makes swimming pleasant without the waves crashing on you. We, as well as many others at the resort we talked to, got sick during our stay and hadn’t left the resort so can’t be blamed on food elsewhere. We began to wonder after watching the cups being washed poolside if they weren’t being sanitized properly and that’s how a “bug” was being passed around to many guests. Recommend to bring your own insulated cup and have them make drinks in that. Restaurants were good except La taqueria and the ceviche place, weren’t fans. The staff is great though. Ask for a print out of the restaurants and time they open or remember to scan the QR code in the lobby. The check in staff doesn’t tell you any of that so you’re kind of on your own to figure out where and when you can eat at the resort. The adults only part was definitely a plus. The steak wasn’t great at the special steak dinner but the ambiance was. Overall a good honeymoon, could have been great with a few changes but it is what it is.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Sergio Valencia

On behalf of the entire Grand Fiesta Americana Puerto Vallarta team, I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We take your comments very seriously, as we always strive to deliver an optimal vacation experience at the resort. The health and safety of our guests is our top priority, and our resort abides by strict protocols in all areas including food and beverage distribution and brand quality, strictly adhering to the highest industry standards. Furthermore, our resort is Cristal-certified thus complies with the corresponding Cristal Hygiene Standards and we are continuously audited by this globally recognized entity monthly.

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 12, 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation.

5 out of 5
The hotel was very clean and smelled very good as you entered to hotel. The food was good but some of the drinks were watered down so we would just order shots to add to our drinks sometimes and we were cool. Our room was clean and as pictured. The views from our balcony was amazing. The staff was also amazing and very tentative. I will definitely be returning.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 2, 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards,

4 out of 5
The property was very nice, clean and well tended. I think if they had a better way to track things it would be better. It's all inclusive but they are constantly asking you what your room number is when you go to the restaurants and such, I have no idea why. Then they write it down by hand?? Who looks at that and why? It's annoying. Then we reserved a palapa one day and when we went to get it they didn't have the reservation which they had written BY HAND on the day we reserved it!

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 17, 2021 by Sergio Valencia

Thank you very much, we hope to see you soon on your next vacation. Regards.

About the Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Location Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL 48390

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Cooking
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Water fitness classes/lessons included
  • All available beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this property measures 16200 square feet (1505 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 16200 sq ft of conference space
  • 1505 sq m of conference space
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

D' Brick - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Rojo Corazon - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Gulietta - This beach restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Yuu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Shore Grill - This beachfront restaurant specializes in American cuisine and serves lunch only. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Kayaking on site
  • Skydiving nearby
  • Yoga classes/instruction on site

Spa Services

Eforea has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Grand Fiesta Americana Vallarta Adults All inclusive Hotel
  • Grand Fiesta Americana Adults All inclusive Hotel
  • Grand Fiesta Americana Vallarta Adults All inclusive
  • Grand Fiesta Americana Vallarta Adults All inclusive Resort
  • Grand Fiesta Americana Vallarta Adults Only All inclusive
  • Fiesta Americana Vallarta Adu
  • Grand Fiesta Americana Vallarta Adults Only All inclusive
  • Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.