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4.1 out of 5

"Perfect location on the beach. Food was great. Different menu everyday. " More

By a verified traveler on Tue 13 Apr 2021

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Hotel Description

3.5-star beachfront hotel near Playa de los Muertos

On the beach

A stay at this Romantic Zone hotel places you within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Olas Altas Street and Olas Altas Beach are also within half a mile (1 km).

All-inclusive

This smoke-free hotel features 2 outdoor pools, a spa tub, and a restaurant. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. A coffee shop, a terrace, and a picnic area are also on offer.

Habitacion Sencilla Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max
$280* Per night/room Aug 21 - Aug 22

Habitacion Superior Doble

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Habitacion Superior Vista Parcial al Mar

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Playa Los Arcos Resort & Spa - All Inclusive ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Playa Los Arcos Resort & Spa - All Inclusive

Everyone (6) Couples (3) Family (3)
5 out of 5

Posted by , from Stillwater on Jan 15, 2022

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5 out of 5

Posted by on Dec 9, 2021

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1 out of 5
The customer service was the worst I have ever experienced, the food was bland and lacked variety, housekeeping was very kind and helpful.

Posted by on Jul 28, 2021

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3 out of 5
Location was great

Posted by on May 19, 2021

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4 out of 5
Perfect location on the beach. Food was great. Different menu everyday.

Posted by on Apr 13, 2021

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5 out of 5
Perfect location- food, staff, pool, restaurant was excellent! Everything was within walking distance. Loved the all-inclusive— it was a bargain for all that we received. Highly recommend Playas Los Arcos. We plan on taking the entire family back soon!

Posted by on Mar 15, 2021

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5 out of 5
The location was perfect for us. Walking distance to all of our favorite spots. We used to stay in the hotel zone and had to taxi/Uber into town...no mas! This will be our new regular.

Posted by on Mar 14, 2021

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5 out of 5
All the staff, accommodations and location was perfect. We had a slight hiccup with our room but they more then made up for it. We visit PV about two times a year and this was our first time staying in the Romantic Zone. Absolutely loved it for its location and we have already but our next stay at Playa Los Arcos.

Posted by , from California on Sep 27, 2020

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2 out of 5

Posted by on Jan 26, 2020

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4 out of 5
We had a wonderful time at Playa Los Arcos. What shined was the staff, food and entertainment - they were wonderful. My only disappointment was that the hotel offers a different pass (day pass?) to families which competes with hotel guests when it comes to space, noise, availability of lounge chairs by the pool and beach and just general traffic,

Posted by on Jan 8, 2020

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About the Playa Los Arcos Resort & Spa - All Inclusive

Location Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL 48380

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals and snacks included

Not included

  • Room service

  • Buffet-style meals included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Room service not included
  • All meals included

Property Features

Playa Los Arcos Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at Playa Los Arcos Resort & Spa - All Inclusive, and enjoy amenities like a children's pool and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This 3.5-star Puerto Vallarta hotel is smoke free.

  • 169 guestrooms or units
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Playa Los Arcos Resort & Spa - All Inclusive offers 169 accommodations with safes and complimentary bottled water. 32 -inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Playa Los Arcos Resort All Inclusive Puerto Vallarta
  • Playa Los Arcos Resort All Inclusive
  • Playa Los Arcos Resort All Inclusive Puerto Vallarta
  • Playa Los Arcos All Inclusive Puerto Vallarta
  • Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
  • Playa Los Arcos Resort Spa All Inclusive
  • Playa Los Arcos Resort All Inclusive
  • Playa Los Arcos All Inclusive
  • Playa Los Arcos Spa Inclusive
  • Los Arcos & Spa Inclusive
  • Playa Los Arcos Resort Spa All Inclusive
  • Playa Los Arcos Resort & Spa - All Inclusive Hotel
  • Playa Los Arcos Resort & Spa - All Inclusive Puerto Vallarta

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.