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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
3 outdoor pools
Breakfast, lunch and dinner served
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(23 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cribs/infant beds

Superior Single

7.4 out of 10
Good
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

On the beach.At this Romantic Zone hotel, you'll be well placed to visit Playa de los Muertos and Bay of Banderas, both within a 5-minute walk. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

4-star beachfront hotel near Playa de los Muertos
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities like a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

  • 162 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Playa Los Arcos Hotel Beach Resort & Spa
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  • Spa
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4.1 out of 5, Very Good, 1,224 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Frequently asked questions

How close is Playa Los Arcos Resort & Spa All Inclusive to the airport?

Playa Los Arcos Resort & Spa All Inclusive is 8.5 mi (28-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Playa Los Arcos Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Playa Los Arcos Resort & Spa All Inclusive.

How close is Playa Los Arcos Resort & Spa All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Playa Los Arcos Resort & Spa All Inclusive offer free breakfast?

Playa Los Arcos Resort & Spa All Inclusive does not offer free breakfast.

Is there a casino at Playa Los Arcos Resort & Spa All Inclusive?

No, there is no casino at this hotel, but Casino Life The Marine Core Vallarta (7-min drive) and Vallarta Casino (8-min drive) are nearby.

What time is check-in at Playa Los Arcos Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Playa Los Arcos Resort & Spa All Inclusive?

Free parking is not available at this hotel.

Does Playa Los Arcos Resort & Spa All Inclusive have a pool?

Playa Los Arcos Resort & Spa All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Playa Los Arcos Resort & Spa All Inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Playa Los Arcos Resort & Spa All Inclusive have a spa?

There are no spa services available at this hotel.

How close is Playa Los Arcos Resort & Spa All Inclusive to downtown Puerto Vallarta?

Playa Los Arcos Resort & Spa All Inclusive is 3.7 mi away from Puerto Vallarta.

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 721 reviews
Rating 8 - Good. 230 out of 721 reviews
Rating 6 - Okay. 108 out of 721 reviews
Rating 4 - Poor. 56 out of 721 reviews
Rating 2 - Terrible. 49 out of 721 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hai Hong

Stayed 4 nights in Sep 2025

6/10 Okay

Míriam

Stayed 1 night in Sep 2025

10/10 Excellent

Nephi

Stayed 4 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

april Ann

Traveled with group
Disliked: Amenities, property conditions & facilities
The A/C was not working properly and had to request a room change. The majority of the food was good but some food on buffet line was cold. Majority of the restaurant staff were great but you had a few that were short rude
Stayed 4 nights in Aug 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was very nice
Stayed 2 nights in Aug 2025

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice resort just didn’t like the no guest rule and the. The staff was amazing
Stayed 4 nights in Aug 2025

6/10 Okay

Guadalupe

Traveled with family
Disliked: Staff & service
Food was good, but some items were a bit salty. Staff/customer service was not great as it took waiters a long time to bring drinks. Cooks at times were unfriendly when asking for food items. Also, rooms were okay except for the mold building near the Air Conditioning vent in room 241.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location convenient pharmacy and store walking distance. A lil upgrades to the rooms would be nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Eduardo, Vinton

Liked: Staff & service
Good staff specially the night staff
Stayed 2 nights in Aug 2025

8/10 Good

Genesis

Traveled with family
Liked: Cleanliness, staff & service
I love that it’s in the middle of the Malecon. You can walk to all the little vendors. I love the service. The waiters are very nice. The only thing I think they should work on is on the buffet. Maybe put hash browns in the morning waffles maybe in the afternoon flautas sopes chiles rellenos but the buffet does need more options if you’re looking for a affordable place to stay in Vallarta I really recommend this place and don’t get me wrong. The food they did have was good. It just needs a little more options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the way!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: The vibes are on point. It is centrally located, but the pools are tucked away so you have privacy. For food, there is only one restaurant with a buffet and a couple grills. I always went to the grills for the freshest options. Getting to sit along the boardwalk and eat breakfast and people watch was fun. It’s definitely chill vibes. We had access to a couple other hotels up the road, one having a rooftop pool, bar, and restaurant. The bad: the room smelled weird, but was recently renovated and had a really nice bathroom. Our room (322) had the best view. There was only one restaurant so not a huge variety, but if you don’t get the all-inclusive package or want to pay extra, there’s tons of other places to eat all around. Overall: a positive experience, it’s very esthetic.
The view from our room(322)
The view from our room, night, fireworks for July 4th
Sunset from the buffet restaurant
Rooftop pool at Casa Susana
Stayed 4 nights in Jul 2025

6/10 Okay

guadalupe

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

YUSUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found dead cockroaches under the curtains. The reception desk shrugged their shoulders when I told them as if they have no control over this. Staff also spoke Spanish and laughed about it while I was trying to get help. They said they could refund us 17$ for the inconvenience. I will never return.
Stayed 7 nights in May 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

6/10 Okay

Danica Marie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025

6/10 Okay

Theresa Herrin

I wanted to like this place. All the all inclusive food was only buffet food. There were flies there. We did have 2 meals at a sit down restaurant but it was the same limited menu both times. Cleaning staff was attentive but the waiters were not. We got sick with vomiting and diarrhea for 2 days. We did discover that they have a sister property across the street (Casa Susana )that has a tiny pool but with shade. We didn’t go back to the beach as it was peaceful. We came on a packaged trip that included airfare. Read all reviews before deciding.
Stayed 7 nights in Jun 2025