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Pinnacle Resorts 220

4-star property
Pulpito 220, Puerto Vallarta, JAL 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 8 Travelocity Reviews

"great location and great staff will come back to visit my next trip " More

By a verified traveler on Thu 03 Oct 2019

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Hotel Description

4-star aparthotel near Playa de los Muertos

In entertainment district

With a stay at this Romantic Zone aparthotel, you'll be within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Playa Gemelas and Cruise Ship Terminal are also within 6 miles (10 km).

Poolside dining

This aparthotel features a swim-up bar, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and airport pick-up service. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, kitchens

The 51 individually decorated apartments offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include kitchens and washers/dryers.

Deluxe Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$125* Per night/room Aug 12 - Aug 13

Deluxe Townhome, 2 Bedrooms, Mezzanine

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Loft, 2 Bedrooms, Street View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Loft, 2 Bedrooms, Street View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pinnacle Resorts 220 ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pinnacle Resorts 220

Everyone (4) Couples (2) Family (1)
5 out of 5
great location and great staff will come back to visit my next trip

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 3, 2019 by Pinnacle Resorts 220

Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your experience with others.

5 out of 5
Very accommodating. Great maid service Skybar closes at 9 pm

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Pinnacle Resorts 220

Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your experience with others. We are pleased to read that you enjoyed your stay, and very grateful that you mention the good service received from our maid service. Looking forward to see you back soon!

5 out of 5
I loved loved loved this property. Room was clean and beautiful. The pool was awesome with a beautiful view. The bartenders at the pool bar were super friendly. Location was walking distance to restaurants, bars, and shops. I will definitely return soon!

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Pinnacle Resorts 220

We would like to express our gratitude for the comments that you made about your recent visit to Pinnacle Resorts 220. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction, taking in consideration your remarks. We are delighted to read that your stay was a very pleasant one. We hope to welcome you back soon!

2 out of 5
Location is perfect. That’s about all of the “positive” commentary I can make. Con’s..... Marketed as a ”luxury resort”—VERY much NOT the case: **NO FOOD on property - None at the pool either. **Two bldg property but cannot order from opposite bldg and charge to your room (?!?!); **HSEKEEPING is AWFUL: floors were never mopped/cleaned while we were there (this is a BEACH vacation spot!!) AND NO replacement towels (Expected to wash them ourselves—NEVER TOLD this !!! **The SPA is an absolute JOKE: again, marketed as a “luxury spa”— NOTHING LUXURIOUS!! We had to actually chase down the attendant, the physical plant is just above a dirty closet... ***And, the kicker: check-out REQUIRES an inspection by hsekeeping prior to leaving: Yes, you have to wait to leave (‘cuz you can’t be in the room while the “inspection” occurs..?!?!?!) pending an inspection..!!!!! This is NOT A HOTEL - NO HOTEL AMENITIES—and, CERTAINLY NOT A RESORT. BUYER, BEWARE.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Pinnacle Resorts 220

We are very disapponted to know that you experienced these inconveniences during your stay. Please be assured that it is always our goal to achieve maximum customer satisfaction, taking in consideration your remarks. It is unfortunate that we werent notified during your stay about the mentioned incidents, we would have liked to be able to find a solution for this situations. We take in consideration your remarks, and we will be forwarding your comments to our bar, spa and general management in order to improve our facilities and services. We hope to welcome you back and make it an unforgettable experience!

5 out of 5

Location! Location! Location!

Pros: Rooftop Pool and Bar!!!!
I really enjoyed my stay here. The staff was very kind and always reaching out to help me navigate getting to my points of interest. Everything from the beach to restaurants to nightlife was all in very close proximity. This is especially true for LGBT travelers!!! My condo had all the amenities of an upscale luxury type residence . I would wager hands down the site has the best rooftop bar with an infinity pool enhanced by a spectacular view of the romantica area if not the city ??? On my way from the airport I saw other resorts options that looked very upscale that were more in what Im calling the City Center with a Walmart and other familiar name brand stores but I was very pleased with my choice of residence and area (romantica zone)! There is one caveat....there are about four flights of stairs one has to maneuver when walking toward the beach area which is about 5 minutes away. There was a "lift" with an attendant but I rarely saw it being used or in service but only a couple times during my stay. The attendant noted that the "lift" was in-service nightly until 11:00pm Luckily for me I didn't mind the stairs too much and figured climbing them would help burn off calories from all the taquila and food indulgence. However not sure the stairs are such a cool options after a night of partying ( I suppose one can always just grab a taxi or Uber for the 5 minute ride back) Overall good stay and accommodations! I would stay here again!!!

Posted by , from California on Aug 22, 2018

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Comment from Hotel Management

Aug 26, 2018 by Public Relations

Dear Dave, thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your kind review with others. We are pleased to read that you’ve enjoyed your stay, and grateful that you mention our great facilities. We hope to welcome you back soon!

5 out of 5

Best stay ever

Pros: everything
Had a awsome time, best stay ever and clean good staff and awsome rooftop pool , great place to stay i recommend it

Posted by , from Chicago on Apr 23, 2018

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Comment from Hotel Management

Apr 23, 2018 by Public Relations

Dear Ignacio, Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing your experience with others. We appreciate your kind feedback and love to read that you have enjoyed your stay with us. We hope to welcome you back soon. Your Pinnacle Resorts Team

5 out of 5

Nice staff and great view

I can't thank the staff enough for the great experience. They were helpful with all of our questions and gave great advice. The maid is very thorough in cleaning our room. The sky bar staff were the ones who made my experience a great success. I can't wait to go back!

Posted by , from Seattle, WA on Sep 30, 2017

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Comment from Hotel Management

Oct 2, 2017 by Public Relations

Hola Samantha, Thank you so much for your kind review. We will share your feedback with our staff and hope to welcome you back soon.

5 out of 5

Very nice place

I've been To Puerto Vallarta several times this is one of my favorite hotel experiences. I would definitely recommend this hotel

Posted by , from birmingham, mi on Feb 1, 2017

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Comment from Hotel Management

Mar 9, 2017 by Resorts by Pinnacle

Thank you for sharing your feedback with us.

About the Pinnacle Resorts 220

Location Pulpito 220, Puerto Vallarta, JAL 48380

Property Features

Pinnacle Resorts 220 offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A shuttle from the airport to the hotel (available on request) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Pinnacle Resorts 220. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta aparthotel.

  • 1 building
  • 51 guestrooms or units
  • 6 levels
  • Built in 2016
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (13.7 km / 8.5 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Pinnacle Resorts 220 offers 51 accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Sky Lounge - This poolside rooftop bar serves breakfast, lunch, and dinner. Happy hour is offered.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (from 3 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residences Pinnacle Aparthotel Puerto Vallarta
  • Residences Pinnacle Aparthotel
  • Residences Pinnacle Puerto Vallarta
  • Residences Pinnacle
  • Resorts Pinnacle 220 Aparthotel Puerto Vallarta
  • Resorts Pinnacle 220 Aparthotel
  • Resorts Pinnacle 220 Puerto Vallarta
  • Resorts Pinnacle 220
  • Pinnacle Resorts 220 Aparthotel Puerto Vallarta
  • Pinnacle Resorts 220 Aparthotel
  • Pinnacle Resorts 220 Puerto Vallarta
  • Residences by Pinnacle
  • Resorts by Pinnacle 220
  • Pinnacle Resorts 220 Aparthotel
  • Pinnacle Resorts 220 Puerto Vallarta
  • Pinnacle Resorts 220 Aparthotel Puerto Vallarta

You should know

  • Pinnacle Resorts 220 offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.