Krystal Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes
Terrace/patio
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

Standard Room, Ocean View

  • Ocean view
  • 44 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 44 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sea View

  • Sea view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Mountain View

  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

On the beach.At this Hotel Zone property, you'll be steps from Playa de Oro and within a 15-minute walk of Cruise Ship Terminal. Hotel Zone Beach and La Isla are also within half a mile (1 km).

What's nearby

  • La Isla - 9 min walk - 0.5 miles
  • Hotel Zone Beach - 9 min walk - 0.5 miles
  • Cruise Ship Terminal - 14 min walk - 0.8 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 11819 sq ft of conference space
  • 1098 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar by the pool
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

How close is Krystal Vallarta - All Inclusive to the airport?

Krystal Vallarta - All Inclusive is 4 mi (11-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Jun 18, 2025 start from $176.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta - All Inclusive.

How close is Krystal Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta - All Inclusive offer free breakfast?

Krystal Vallarta - All Inclusive does not offer free breakfast.

Is there a casino at Krystal Vallarta - All Inclusive?

No, there is no casino at this property, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta - All Inclusive?

Free parking is not available at this property. Self parking is available for MXN 50 per night.

Does Krystal Vallarta - All Inclusive have a pool?

Krystal Vallarta - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Krystal Vallarta - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Regional cuisine, a beachfront location, and pool views.

Does Krystal Vallarta - All Inclusive have a spa?

There are no spa services available at this property.

How close is Krystal Vallarta - All Inclusive to downtown Puerto Vallarta?

Krystal Vallarta - All Inclusive is 1.1 mi away from Puerto Vallarta.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 201 out of 742 reviews
Rating 8 - Good. 167 out of 742 reviews
Rating 6 - Okay. 149 out of 742 reviews
Rating 4 - Poor. 112 out of 742 reviews
Rating 2 - Terrible. 113 out of 742 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

It was amazing! Amazing food and great staff
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Kenzie

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There are definitely worse places to stay but we will not be returning to Krystal Vallarta. The food is terrible it’s the same things every other night. The staff was less than helpful. Not enough chairs at the beach or around the pool. Housekeeping would take our towels but wouldn’t give us fresh ones. Overall absolutely NOT worth what we paid.
Stayed 7 nights in Feb 2025

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible for the all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Veronica

Traveled with family and small children
Informaction not acurate, the photos on the app was not the same when You get to the hotel, hotel is old and outdated. Personel of the hotel is excelente and food too, over all I did not like My stay at all. Only stayed for the food.
Stayed 3 nights in Feb 2025

8/10 Good

Eileen, Santa Rosa

Stayed 7 nights in Feb 2025

10/10 Excellent

Chase Pest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks!
Stayed 3 nights in Feb 2025

8/10 Good

Adam, Penticton

Traveled with partner
Liked: Cleanliness, amenities
Great view. Balcony unsafe due to unfastened railing.
Stayed 4 nights in Feb 2025

4/10 Poor

Pamela

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT stay here. Surrounded by construction, half the resort is now sold to Thompson. Only 2 pools now and 1 kids pol. Can't get a coffee anywhere before 7am. Limited food service. At most this is a 1.5 star place.
Stayed 14 nights in Feb 2025

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The all-inclusive food was surprisingly good and had plenty of options. The service was excellent and all of the staff were super polite. The beach area is great with tons of lounge chairs to sit on and much larger compared to other resorts that are further south. Our only complaint would be that there was quite a bit of construction going on during our stay and sometimes they would be working and making a lot of noise during peak beach hours.
Stayed 8 nights in Feb 2025

2/10 Terrible

Liliana Angelicia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the staff were nice, they just took awhile when requesting for towels / blankets, plus food was bland and drink options were limited. and every 5 mins someone is trying to sell you something on the beach.
Stayed 3 nights in Feb 2025

8/10 Good

Ryan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived we were greeted quickly by Sandra and checked in fast. Our room was spacious with a city view. The fridge is not stocked and you have to request water every day to have it in your room. This was a downside. The room often wasn’t cleaned and when it was there was often no towels left for us. Sadly Valentine’s Day we came back to our room not made up. When we arrived there were changes being made which made the first couple days confusing. But once the new construction areas opened it was amazing!! Cannot say enough good things about the staff, except of the room cleaning staff. The selection of food was flavourful and typical variety as most all inclusives in this price range. The pools were not too crowded and we easily found seating every day either near the pool or on the beach. Downside is when on the beach you are asked every five minutes to buy things. They do not stay outside the ropes. This got annoying. We stayed during the beginning of February for 14 days. There is a property beside the resort that is stating construction so going forward there will be that noise for others to be aware of. Location is perfect and close to everything you will need.
Stayed 14 nights in Feb 2025

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having been to Puerto Vallarta many many times this trip was my biggest disappointment. Krystal Vallarta is currently a construction zone- being taken over by a new resort/hotel. Had I known this ahead of time I would not have booked. The staff at the desk, management, other staff are friendly and helpful. This was never an issue. The conditions of the grounds- unusable space is a concern. The daily noise. The bulldozer. The constant daily changing of access to the resort is unacceptable. The resort is not authorizing any refund or partial refund for my stay Feb 3-7. I am very disappointed and will not hesitate to share my concerns to help other travellers. This was not a vacation. This was a mess. Expedia also has been unhelpful in this matter. Please do your research before staying at the Krystal Vallarta or any other hotel. Construction is no joke.
Stayed 4 nights in Feb 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would stay here again after 10 years when the construction is done There were very loud pile drivers and jack hammers going all day long every day !!!! No possibility of relaxation!!! And there was raccoons on the tables at dinner time that THE WAITERS WERE FEEDING BREAD!! But the property is beautiful, the food is good, the entertainment is good, and the staff is tremendous - friendly and helpful We always stay at all inclusives and this is the first one ever, that on checkout day - seems wanting to push you away forever I'm not talking about checkout times, but the revoking of priveleges We weren't affected as our flite was at 3 But people with flite at midnite were basically thrown out on the street at 11 am! Saving a few bucks? IT DOESN'T AT ALL SAY COME BACK AGAIN!!
Stayed 14 nights in Jan 2025

10/10 Excellent

Emiliano, Tijuana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me la pasé muy agusto, el buffet súper variado y rico, la playa deli y la alberca también, la habitación limpia y con todo lo que necesitas, todo el staff súper amable desde que llegas hasta que haces check out, lo recomiendo ampliamente 😄😁😎
Stayed 3 nights in Feb 2025

6/10 Okay

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities
This was so noisy and this time that I stay over there construction is going on every day
Stayed 9 nights in Jan 2025

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Food was moderate. Nothing fancy. Lots of Mexican choices compared to western cuisine. "Sellers" on the beach were annoyong. Constantly coming up to you. They had put a dividing barrier rope in place after we got there but they would still come right up to your chair every 7 minutes. Entertainment was mediorcre, just live bands, not actual shows like other 4 or 5 star places. Location is great if you want to go off resort and do stuff. Shopping malls close by, marina is a 7 minute walk, and 10 minutes from airport.
Stayed 6 nights in Feb 2025

4/10 Poor

Brenda

Traveled with partner
Disliked: Amenities, property conditions & facilities
There waa nothing really to like.
Stayed 3 nights in Feb 2025

6/10 Okay

Dustin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Mirna, Reno

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. The food was awful. During our stay portion of the Hotel got “SOLD” so we weren’t able to enjoy the other pool. Only two restaurants open and so much construction going on. I would NOT recommend this hotel to anyone!
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Trevor James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall awful stay, had construction through most of the resort, which had a pool closed, restaurants closed, and a couple power outages causing toooms to have no AC, and elevators not to work
Stayed 7 nights in Jan 2025

2/10 Terrible

Keith Davendra

Disliked: Cleanliness, staff & service, property conditions & facilities
There was black mold on my black out curtain. I got sick being in the room. The sink was clogged, asked twice to get it fixed no one came to fix it. Housekeeping cleaned our room and three days we had to go ask for towels. There were no towels. This place need some up grades and service needs to improve. This was my third time there and this will be my last stay. I will not go back for now. My biggest turn off was the back mold that got me sick .
Stayed 10 nights in Jan 2025

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very disappointed. looks nothing like the pictures.
Stayed 2 nights in Jan 2025

6/10 Okay

Emilie

Stayed 10 nights in Jan 2025