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Casa Velas – Adults only

4.5-star property
Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, 1-855-201-7819
4.9 out of 5
Exceptional!
See all 18 travelocity Reviews

"The service, grounds, food was excellent. I never like all inclusive hotels but this one wowed me. " More

By a verified traveler on Tue 19 Mar 2019

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Hotel Description

4.5-star beach aparthotel near Cruise Ship Terminal

Marina Vallarta stay

Your stay at this Marina Vallarta aparthotel places you within 3 miles (5 km) of Bay of Banderas and Cruise Ship Terminal. Also, International Convention Center is within half a mile (1 km) and El Faro Lighthouse is within 2 miles (3 km).

All-inclusive

This smoke-free aparthotel features a golf course, a full-service spa, and a restaurant. Take the free beach shuttle and relax with free beach cabanas and sun loungers. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a beach shuttle.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 80 apartments offer thoughtful touches like free minibar items and espresso makers. Plasma TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$630* Per night/room Dec 5 - Dec 6

One Bedroom Ambassador Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Class Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite Plus

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Grand Class Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Casa Velas – Adults only ratings based on 18 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Velas – Adults only

Everyone (1) Couples (1)
5 out of 5
The service, grounds, food was excellent. I never like all inclusive hotels but this one wowed me.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 20, 2019 by Guest Service

Thank you for taking a few moments to share your satisfaction on your vacation experience at Casa Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Best boutique hotel experience

Pros: Staff, food, rooms, quality
Cons: Nothing
Location: Near Marina district. Lots to do around but we do not like to leave the resort, only walk on the beach and retunr
We have been coming to CasaVelas for over 10 years and will keep coming back. The service and food and rooms are exceptional. We love the beach club. Everything here is 5 star plus. Some of the staff is like family after many years and we are happy to see them each return trip. This is one of my favorite resorts to come and relax, get pampered and enjoy the best food possible. I cannot say enough great things about CasaVelas and the wonderful staff!!!!

Posted by , from Ssan Diego on Dec 28, 2016

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Comment from Hotel Management

Dec 31, 2016 by Guest Service

Ms. Shari, we appreciate your kind words. And thank you for your faithfulness over the years. We enjoy providing you memorable vacations in our hotel and beach club. On behalf of the entire Casa Velas team, we send you our best wishes and wait for you with open arms on your next trip to Puerto Vallarta. It will be a pleasure to serve and pamper you with our exceptional service and cuisine. Happy New Year.

5 out of 5

One of the best resorts I've ever been

Location: It is near the airport and far from downtown Puerto Vallarta (around 20 minutes by taxi). Not for people who are looking for noise and parties.
Everything is perfect there, I will be back soon. It is for people who are looking for a quiet time, great service, amazing food.

Posted by , from Los Angeles on Mar 23, 2015

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Comment from Hotel Management

Jul 10, 2015 by General Manager

What a delight to learn Casa Velas is "one of the best resorts" you have ever visited. Our all-adults luxurious paradise strives for perfection when catering for the needs of our valued guests. The great service, amazing food and relaxing atmosphere will remain in store for your next visit.

5 out of 5

The service was great, and the property is beautiful.

This is a wonderful hotel at a great value during the slow season.

Posted by on Sep 27, 2012

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5 out of 5

Fabulous...

Pros: Free breakfast, Quiet
On our honeymoon! Got first class treatment and had an exceptional time. Extremely high security our last day as the president of Mexico and Guatemala were due to arrive the next day for some summit. Anyway, neat spot!

Posted by , from Anaheim, CA, USA on May 2, 2012

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5 out of 5

Where EVERYONE is Special & Treated like Royalty...

Pros: Quiet, best service anywhere, best food in all of pv, many unique qualities
Cons: you never want to leave, you will be pampered beyond belief
So I returned, Jan 2-6, 2012 and once again it was par excellence. I was at my home away from home. I travel to Puerto Vallarta 3-5 times a year and my favorite place is Casa Velas. The food at Emiliano Restaurant and Private beach Club incredible, the accomodations fantastic and the service and amenities just out of this world. This is a place where Everyone is SPECIAL and all are treated like Royalty....You become a part of a family, a pampering home away from home place you wish to return to and share with everyone you know. This is the place, the ultimate experience, spa, golf, food, drinks, service, atmosphere, ambiance...Simply the Best of the Best!!! There is nothing more you could desire...Once you go here you will return over and over and over...

Posted by , from Lake Chapala Jalisco Mexico on Jan 30, 2012

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4 out of 5

Relaxation Station

Pros: Quiet, beach club is truly private
Cons: No free Internet
Casa Velas is a great place for a short retreat of relaxation. The food in the restaurant is good, however, dont be in a hurry. They are slower than even typical Mexican time! It is not unusual for a meal to take 2 hours, even breakfast. The service was impeccable everywhere in the hotel escpecially the valet, the pool bar, room service the beach club...I will say the housekeeping service left room for improvement. There was no beach bag or robes and they had to be requested. They did not clean at typical times. The rooms are a bit old, but no worse than most mexico properties to which I have been. Becasue it is outdated the Grand Class Suite with Jacuzzi and plunge pool was set up unusual. They should re-work the floor plan...no need for a kitchen and the bath room is large but laid out silly. All said- We will definitely go back to Casa Velas.

Posted by , from Houston, TX, USA on Dec 9, 2011

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5 out of 5

Casa Velas: A Heavenly Spot

For discriminating couples looking for a quiet get-a-way with great food and marvelous hospitality, Casa Velas is a great choice. This all inclusive, adults only boutique hotel will be a destination for us for future winter escapes. Though it is not beach front, the hotel provides shuttle service to their private beach club just a mile or so away. Dininig priviledges for guests include all four properties in the Velas Vallarta group. We enjoyed the sushi and tempura at the beach club and had one lunch at the Velas Vallarta but considered our menus at the Casa Velas to be far and away the best. No buffets, the menus offered a wide selection of wonderfully prepared and presented dishes. Wines were well selected and bars were stocked with premium liquors. Service is impeccable.

Posted by on Jan 30, 2010

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5 out of 5

Newly discovered paradise!!!

We were not sure what to expect in Puerto Vallarta, but this hotel made us want to go back! The rooms were spacious and clean with great air conditioning ;it was very hot and humid. The staff were very friendly, professional, and spoke English. There was only one restaurant on the premises, and 24-hour room service. The food in the restaurant was delicious, not one complaint. Everyone did their best to make us happy there. We could take a 5 minute shuttle ride to the beach, and the pool at the beach club was absolutely beautiful! This hotel is perfect for romance, rest and relaxation. They deliver cold bottles of water wherever you go, and room service is extremely efficient. We did not play golf, but the course was beautiful and well-kept. This hotel is definitely like paradise, with pristine blue pools, lots of comfortable seating and cabanas, and beautiful trees and flowers. We loved it!

Posted by on Jul 29, 2009

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5 out of 5

The best for honeymooners!

My husband and I chose this place for our honeymoon destination and we couldn't have chosen a better resort. The staff was very helpful and friendly and accomodated to our every desire. They offer room service at night and would cook us things that weren't even on the menu! The location is great, about $10 US dollars to ride downtown and there are 3 other hotels that you also have access to when you stay here that are very close. One has its own private beach that you can have lunch at. I highly recommend this place! One thing i will say is that the adults only claim is questionable. There was a couple there when we stayed that had a newborn with them. But still a great place to stay!

Posted by on Jul 23, 2009

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About the Casa Velas – Adults only

Location Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, 48354

All-inclusive Details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Access to onsite golf course
  • Rental of golf equipment

Lessons/classes/games
  • Yoga

Not included

  • Use of golf cart

  • Golf - equipment rental included
  • Yoga classes/lessons included
  • Taxes included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • All available beverages included
  • Minibar (all beverages included)
  • Use of golf cart not included
  • All onsite activities, and facilities and equipment included
  • Golf included

Property Features

Casa Velas – Adults only is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a free ride to the surf and sand, catch the aparthotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Enjoy a summer holiday at Casa Velas – Adults only, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive aparthotel also offers an outdoor pool, a health club, and a spa tub. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4.5-star Puerto Vallarta aparthotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 3663 sq ft of conference space
  • 340 sq m of conference space
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Casa Velas – Adults only offers 80 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Emiliano - Overlooking the golf course and pool, this restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Táu Beach Club - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 3 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants.

This property offers health screenings (antigen tests for COVID-19) at no charge for guests staying 3 nights or more.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Velas – Adults only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 600 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are not compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Casa Velas Luxury Boutique All Inclusive Puerto Vallarta
  • Casa Velas Luxury Boutique All Inclusive
  • Casa Velas Luxury Boutique Puerto Vallarta
  • Casa Velas Luxury Boutique
  • Casa Velas Luxury All Inclusive Boutique for Adults Only
  • Casa Velas Luxury Boutique for Adults Only All Inclusive
  • Casa Velas Luxury Boutique All Inclusive All-inclusive property
  • Casa Velas – Puerto Vallarta
  • Casa Velas – Adults only Aparthotel
  • Casa Velas – Adults only Puerto Vallarta
  • Casa Velas – Adults only Aparthotel Puerto Vallarta
  • Casa Velas Luxury Boutique for Adults Only All Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.