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"I am extremely satisfied with this hotel, the location, the size of the room, the stunning views of the ocean, the beach, the palapas and the sunsets ... " More

By a verified traveler on Wed 28 Mar 2018

Hotel Description

3-star beachfront hotel near Playa de los Muertos

On the beach

A stay at this Romantic Zone hotel places you within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Olas Altas Street and Los Muertos Pier are also within half a mile (1 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Family-friendly amenities include a children's pool and childcare. WiFi in public areas is free.

Cable TV

The 160 guestrooms offer TVs with cable channels, along with room service and free bottled water. Ceiling fans, safes, and showers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$122* Per night/room Jan 25 - Jan 26

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Tropicana ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Tropicana

Everyone (16) Couples (5) Family (4)
3 out of 5
Tropicana is in a prime location, 5 stars. But, the hotel is outdated! The furnishings are old & outdated. The room itself is outdated. No microwave or fridge in room. Shower is tiny, no removable shower head (sand gets in places where this is a must). But, I will stay there again, because of the location.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Dec 5, 2019 by concierge

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

4 out of 5
Great view, right on the ocean, breezy most of the time. Delightful staff, very clean EVERYWHERE. Intermittent Wi-Fi only in common areas, some wear on the furniture. TRAVELOCITY booked the wrong room! Had to make changes and move when available ...

Posted by , from Puerto Vallarta - Miami FL on Nov 6, 2019

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Comment from Hotel Management

Dec 5, 2019 by concierge

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

3 out of 5
The property had two nice pools and it's own private beach. The food in the restaurant was good. The maid kept our room clean. The sink was cracked, not her fault. The TV was a flat screen but quite small It was hard to sleep at night since the waves would sometimes crash hard and you could hear them thru the single pane glass. There was no black out curtains so it was never dark. There was always some kind of mechanical or plumbing issue that would disturb your sleep.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 6, 2019 by CONCIERGE

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

5 out of 5
Liked it very much. Very clean. Staff very nice. Just in the right zone where you can find everything you need.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by concierge

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

1 out of 5
First night *...unknown $450.00 mex -peso fee for tips ( no disputable must pay )- , forced to a dump room , non working toilet , no drinking water , hard bed , unsafe or marked step to bathroom , a loud and noisy street all night and dirty , at the beach security non enforced on the beach palapas/cabanas lots of crepe and drugged creeps around .I filed complaint with management and nothing done just Sorry...Not going back there ever again........Jose *

Posted by on May 5, 2019

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Comment from Hotel Management

May 9, 2019 by concierge

We are sorry for the inconvenience you had at the hotel.we are deeply sorry.

5 out of 5
The property is located in beautiful old town....close to all that region of Puerto Vallarta has to offer. The staff really tried to please guests. The hotel management appears to be really trying to make this destination enjoyable for everyone.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 16, 2019 by concierge

hotel tropicana appreciates your stay with us we work in every aspect to improve our service, for a better quality with our guests.

2 out of 5
Not happy with a room that had no balcony, or view. I stayed there a month ago and had a view and a balcony. Not only that no lock for my in room safety deposit box! On my last day there they wanted to charge me half a days rental for just for 4 hours since my flight left in the afternoon

Posted by on Jan 24, 2019

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4 out of 5
Great location. Renos rooms. Steps to the best beach in PV

Posted by on Jan 15, 2019

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4 out of 5
Great place except for very hard beds! Great beach and view too

Posted by on Dec 15, 2018

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5 out of 5
Beautiful setting for the price. Great staff, clean rooms, well maintained property and exceptional proximity to the Malecon ( Board Walk)

Posted by , from Seattle on Jul 25, 2018

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Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hotel Tropicana like an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This 3-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Babysitting or childcare

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (12.8 km / 8 mi)
  • Parking:

Room Amenities

Hotel Tropicana offers 160 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to noon.

Hotel Tropicana has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 80 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel
  • Tropicana Puerto Vallarta
  • Tropicana Hotel Puerto Vallarta
  • Hotel Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel Puerto Vallarta

You should know

  • Pool access available from 9 AM to 9 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.