Verified review
6/10 Okay
Jesselyn Veronica
Jun 3, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Las Palmas by the Sea for a wedding and unfortunately my experience was disappointing overall.
The positives: the hotel staff outside of the sales team were friendly and helpful, the wedding we attended was beautiful, and the shower had great water pressure.
The food, however, was very average. Most dishes lacked flavor, and the desserts seemed to be the same thing every day with only different colors or decorations. Nothing stood out as memorable or worth looking forward to.
What really ruined our stay was the vacation membership sales presentation. We were approached with what sounded like a simple offer involving a free bottle and a city tour in exchange for some of our time. What was not clearly explained upfront was that this was actually a sales presentation for a vacation membership. Once we realized that and declined, the experience became extremely uncomfortable. The representatives we dealt with were very persistent and seemed unwilling to accept "no" for an answer. The interaction felt misleading and high-pressure rather than welcoming. Guests should proceed with caution and fully understand what they are agreeing to before attending any presentation.
Another major issue was the room temperature. The air conditioning never cooled the room enough, and with the heat and humidity in Puerto Vallarta, it became uncomfortable to relax or sleep. It was frustrating enough that I ended up booking another hotel.
Jesselyn Veronica
Stayed 3 nights in May 2026
