See all properties

Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
4-star beachfront property near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, cabanas (surcharge), pool umbrellas
Sports facility
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
Av. Francisco Medina Ascencio 2179, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Playa de los Muertos
    ‪15 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking

View from room

Family Room, 2 Double Beds, Non Smoking

  • 441 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 2 Double

7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Fiesta Club Penthouse, 2 Double

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Fiesta)

7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Club Room, 2 Double Beds, Non Smoking (Fiesta)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 1 King

7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Fiesta Club Penthouse, 1 King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 420 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Honeymoon Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Children's activities

Hyatt Ziva Puerto Vallarta - All-inclusive

Conchas Chinas
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,269 reviews
The price is $355
includes taxes & fees
$355 per night
May 6 - May 7
Hyatt Ziva Puerto Vallarta - All-inclusive

About the neighborhood

Puerto Vallarta

Beachside getaway.Your stay at this Hotel Zone property places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos is within 3 miles (5 km) and Vallarta Adventures is within 9 miles (15 km).

What's nearby

  • La Isla - 6 min walk - 0.3 miles
  • Hotel Zone Beach - 8 min walk - 0.5 miles
  • Cruise Ship Terminal - 2 min drive - 1.2 miles
  • Malecon - 4 min drive - 2.3 miles
  • Playa de los Muertos - 15 min drive - 3.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪The Market Sea Food - ‬8 min walk
  • ‪La Cantina Sports Bar - ‬2 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

4-star beachfront property near Cruise Ship Terminal
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 5274 sq ft of conference space
  • 490 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and safes. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 1,001 reviews
The price is $454
includes taxes & fees
$454 per night
May 1 - May 2
Velas Vallarta Suites Resort All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 5 accessible parking spaces
  • Elevator (52 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 2088 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 2088 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta
Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta Hotel All Inclusive
Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

How close is Fiesta Americana Puerto Vallarta All Inclusive & Spa to the airport?

Fiesta Americana Puerto Vallarta All Inclusive & Spa is 4.4 mi (14-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on May 18, 2025 start from $333.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have an airport shuttle?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers an airport shuttle.

How close is Fiesta Americana Puerto Vallarta All Inclusive & Spa to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa offer free breakfast?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, there is no casino at this property, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in.

Is there free parking at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

This property offers free self parking.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a pool?

Fiesta Americana Puerto Vallarta All Inclusive & Spa features an outdoor pool and a children's pool.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a restaurant?

There are 7 onsite restaurants, offering options like Mexican cuisine, a poolside location, and ocean views.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a spa?

Pamper yourself with a day at Nakawe Spa, where you can enjoy mani/pedis, body wraps, and Ayurvedic treatments.

How close is Fiesta Americana Puerto Vallarta All Inclusive & Spa to downtown Puerto Vallarta?

Fiesta Americana Puerto Vallarta All Inclusive & Spa is 1.1 mi away from Puerto Vallarta.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 708 out of 1318 reviews
Rating 8 - Good. 302 out of 1318 reviews
Rating 6 - Okay. 174 out of 1318 reviews
Rating 4 - Poor. 78 out of 1318 reviews
Rating 2 - Terrible. 56 out of 1318 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer, vancouver

Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 25th Anniversary here and have been coming to Fiesta Americana for years now. The hotel is an oasis of relaxation and the staff friendly and welcoming. We love the breakfast buffet and the other delicious dining options here too. We are never disappointed with our stay at this beautiful hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristie, Saint Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful!
Stayed 7 nights in Feb 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una muy linda ambientacion y una piscina muy grande, la atencion en los restaurantes es excelente. Hay varias amenities a las que se acceden con un pago extra.
Stayed 6 nights in Jan 2025

6/10 Okay

Lisa Marie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very old and needs a major updates. There are only three restaurants and no lunch or dinner buffets so after being there for eight days, we were pretty tired of the food. First four nights there every dinner that we ordered came to us ice cold. After we complained, they were better but not great. Honestly, they didn’t really seem like they cared. The Italian and the Asian restaurants were by far our favorite. The Mexican restaurant was terrible. They played music in the lobby bar every night until and it was extremely loud. The hotel next-door would also have a beach party every night that was right in front of our hotel that was also very loud and could be heard in all of the rooms. The highlight of our trip was Leo the pool bartender. He was phenomenal! Very personable and greeted us every morning when we came down to the pool. He was also the only bartender that really knew how to make a good drink. We have stayed at fiesta Americana‘s and other cities in Mexico and had great experiences, but that was not the case this time. When we checked out, they did not even ask us how our day was. They’re carefree, nonchalant non-caring, attitudes at this hotel were very disappointing. Needless to say, we will not be returning to this hotel the next time we visit Puerto Vallarta.
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Sad there was no transportation from airport. Sad there was a lot of construction going on. Suggest they limit construction to one area at a time.
Stayed 8 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with the best house keeping and room service
Stayed 5 nights in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Amazing services
Stayed 6 nights in Jan 2025

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was very excellent. I love the room service love the clean mess, the safeness and the kindness of the workers.
Stayed 7 nights in Jan 2025

6/10 Okay

Maria de Pilar

Stayed 5 nights in Oct 2024

8/10 Good

Paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel because it’s pet friendly, close to the airport and it’s convenient to get around town.
Stayed 4 nights in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hume is a warm capable head waiter. Patty is a superb barrista Tina is wonderful lobby host Coral & Karen are terrific lobby bar waitresses Margarito is a gifted omelette chef Ignacio and Rafael are great adult pool attendants Antonio is a great pool bartender We were disappointed in the food quality especially in the Mexican restaurant The loud music well into the night disturbed our sleep. We are now staying at a nearby resort which is less expensive and a better value.
Stayed 5 nights in Jan 2025

6/10 Okay

John, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Poor food quality in all three restaurants, including the Mexican restaurant where you’d expect better.
Stayed 6 nights in Dec 2024

2/10 Terrible

Francisco Javier De

Disliked: Cleanliness, property conditions & facilities
Food is not that good anymore. They persuade you to try and buy a share and if you decline the service is not the best.
Stayed 4 nights in Jan 2025

8/10 Good

Charles

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the sonne club,Rafael and Nacho, was outstanding. The meals were good throughout the hotel, with italian being our favorite. There was some construction work going on and can't wait till our next visit to see itcompleted. The views from the room were outstanding, never a bad sunset.
Stayed 7 nights in Jan 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Ok
Stayed 7 nights in Jan 2025

10/10 Excellent

William Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great good, service, cleanliness., location.
Stayed 7 nights in Jan 2025

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto en jeneral no tengo ninguna queja puedo volver a regresar sin duda alguna
Stayed 4 nights in Jan 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Franklin, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service
The staff are wonderful nothing is too much trouble for them. Our room was always immaculately clean, the housekeeping always obliging. We were supposed to receive a free bottle of complimentary wine, which we did not get after many times asking about this. We did get two wine glasses in the room, but no wine!! We did listen to the talk on joining the All Access Club, which is not for us. We received a free day at the Adult Pool, which we were unable to use. We will not return sadly as the noise was unbearable. When nice listening music was played it relaxing, then about 10:00 AM, the volume went up, I had a headache most of the time. The property next door was a culprit of this, the sound carried from 7:15 am until almost 11:00 pm.
Stayed 14 nights in Jan 2025

8/10 Good

Treena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Nancy

Disliked: Staff & service
The quality of the food can improve.
Stayed 4 nights in Oct 2024