On the beach
With a stay at this Romantic Zone hotel, you'll be steps from Olas Altas Street and Los Muertos Pier. Playa de los Muertos and Olas Altas Beach are also within half a mile (1 km).
Full-service spa, dining
This smoke-free hotel features a full-service spa, 3 outdoor pools, and a restaurant. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. There's a poolside bar on site, and concierge services and wedding services are also provided.
Aug 6, 2022 by General Manager
Dear Agnes Thank you for taking the time to share your comment, we are sorry to hear about the negative experience in our Hotel and please accept my apology. In this moment I will take your comment to check the room and make the correction that you comment. Again I apology and we really appreciate your visit. Sincerely
Jul 18, 2022 by General Manager
Dear Margarita Thank you for share your comment, we are sorry to hear that our buffet wasn´t up your expectative and I will take your comment to share with the manager for improve and can offer a better service. We really appreciate a lot your visit and comment. Sincerely
Jun 30, 2022 by General Manager
Dear Derek We are very sorry to hear about the smell in our elevator, it was a small renovation but it's finished now. We are very sorry that it was during your stay, an apology. we really appreciate you visit. Sincerely
May 19, 2022 by General Manager
Dear Linda Thank you for taking the time to share your comment, we are sorry to hear of your lessthan satisfactory experience with our Hotel services and we hope you will accept our sincerest apologies. We will take your comment to make change in the Room service and we can offer an excellent service all our future guest. Thank you for your visit. Sincerely
Apr 16, 2022 by The Management
Dear Javier Thank you for leaving us your comments and rating, due to our convenient location and proximity to most of the places in the area we are the best option, we have several categories of rooms we would have liked to have approached you to offer you our options we are waiting for you on your next visit and we Give us the opportunity again to continue assisting you. Cordially
Apr 9, 2022 by The Management
Dear Steven L Anderson we greatly appreciate your feedback, thank you for your visit. Cordially
Mar 13, 2022 by The Management
Dear Peggy Jean Thank you so much for taking the time to review your stay at Playa Los Arcos Hotel. We greatly appreciate that you and your family chose us to enjoy your holiday. We are happy that you thoroughly enjoyed your stay with us, enjoyed our amenities, food, your room and all of our little extra touches. It is our aim ensure that all of our guests have a wonderful and enjoyable experience. We wish to thank you for making mention to our staff specially Luis Miguel We certainly look forward to welcoming you back to This your house. Cordially
Sep 12, 2021 by The Management
Dear Ramon Thank you for your fantastic review regarding your stay at Hotel Playa Los Arcos. It was a pleasure to read we were able to meet your expectations and that you could experience our downtown luxury haven with all the benefits. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team, especially all operations staff Thank you again for your feedback, and we look forward to welcoming you back. Sincerely
The property will be renovating from September 19 2022 to October 20 2022 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Playa Los Arcos Hotel Beach Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Puerto Vallarta hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.