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On the beach
A stay at this Romantic Zone resort places you within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Olas Altas Street and Olas Altas Beach are also within half a mile (1 km).
Full-service spa, dining
This smoke-free resort features a full-service spa, 3 outdoor pools, and a restaurant. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. A coffee shop, a terrace, and a garden are also on offer.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 169 guestrooms offer free WiFi and minibars. Other amenities include room service, hair dryers, and safes.
Oct 8, 2019 by Antonio Robles - General Manager
Dear Anoymous Thank you for providing us a detailed feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Cordially
Sep 8, 2019 by Antonino Robles - General manager
Dear Anonymous Thank you so much for staying with us and for your review. We are glad that we met your expectations and hope to be your hotel of choice for future stays in Puerto Vallarta. Cordially
Aug 13, 2019 by Antonio Robles - General Manager
Dear Anonymous Thank you for taking the time to write a review of our hotel. I am truly sorry for all the inconveniences you have experienced due to issues with the staff service, Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future. I do hope that you will allow us to welcome you back and give us another opportunity to make it up to you. Cordially
Jul 28, 2019 by Antonio Robles - General Manager
Dear Anonymous Thank you for rating us 5 stars. We are delighted that you have had such a wonderful stay and we are pleased that we have been able to make your stay even more special. It is great to know that you enjoyed the comforts of our location and the service of the staff that met your every need. We are pleased that you enjoyed an excellent experience in your home. We hope to welcome you again. Cordially
Jul 14, 2019 by Antonio Robles - General Manager
Dear Anonymous We appreciate that you have invested your time to let us know your opinion, it is never nice to receive unpleasant comments as described by you, however we take your opinion constructively without doubt is our best tool to work in the areas of opportunity we would have loved to have detected your disagreement at home and have made your stay better. accept our biggest and sincere apologies for not having covered your expectations we will be waiting for a new opportunity to show you why it is the best recognized family hotel in the area. Cordially
Jul 7, 2019 by Antonio Robles - General Manager
Dea Anonymous Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your experience with the hotel staff. They will be delighted to hear that their efforts had such a positive impact every time you stay with us. Cordially
Jul 5, 2019 by Antonio Robles - General Manager
Dear Joel We're so glad that you enjoyed your stay with us and as you noted, we're very fortunate to have so many great places surrounding us. Please come and visit us again and explore the more than 75 restaurants include our restaurant that are in walking distance! And our concierge staff is always ready to help with their favorites and reservation times for any place. Cordially
Jun 10, 2019 by Antonio Robles General Manager
Dear Patricia Thank you for providing us a detailed feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Jul 5, 2019 by Antonio Robles - General Manager
Dear Anonymous Thank you so very much for the "Thumbs Up" five points review. We are grateful that you chose to stay with us after a long flight and are very happy that we exceeded your expectations. I will be sure to share your experience with the hotel staff. Cordially
Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Playa Los Arcos Hotel Beach Resort & Spa. Self parking is free. This 3.5-star Puerto Vallarta resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Playa Los Arcos Hotel Beach Resort & Spa offers 169 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.