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3.5-star beachfront resort near Playa de los Muertos
On the beach
Your stay at this Las Glorias resort places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Also, La Isla is within half a mile (1 km) and Playa Las Glorias is within 2 miles (3 km).
Poolside dining
A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this resort. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. Enjoy the 2 spa tubs and get free self parking.
WiFi, refrigerators
The 395 individually decorated guestrooms offer WiFi and room service. Other amenities include furnished balconies or patios, refrigerators, and TVs with cable channels.
Villa del Palmar Beach Resort and Spa, Puerto Vallarta ratings based on 72 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Villa del Palmar Beach Resort and Spa, Puerto Vallarta
Everyone (18)
4 out of 5
Wifi accessibility is nearly inaccessible which meant very little to no internet service. We had to purchase it on a daily, three day or weekly package and either sit in the hallway to get a signal or go sit in the lobby. If you wanted free Wifi, it was available at a Sports Bar located the edge of the property. Many people were always huddled around on this patio making finding a seat sometimes impossible to find. In today's world even on vacation this is a necessity which has become a complimentary service with 4 and 5 star hotels and resorts. Also why is there no ATM in the lobby? It was a hassle to get in a cab start a search not only for a bank but one that has money available for you to make a withdraw. The hospitality people lead you to believe they are there to welcome and introduce you to the hotel but they are actually sales people for timeshares at a sister property. After about ten minutes into the conversation their presentation became a high pressure sales pitch. Upon several occasions during the week I was approached by these hospitality people that started as a pleasant conversation only to change to a sales pitch once again.I felt like I could have been easily victimized and I am sure many more gullible folks are. So if you go, expect their high pressure sales as soon as you arrive and get out of the cab.
Otherwise it was perfect! The rooms were clean however, after your your first day expect to buy bottled water and coffee.
Posted by Daniel, from Kansas City, MO USA on Mar 9, 2019
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Comment from Hotel Management
Mar 9, 2019
by The Management
Dear (username),
I appreciate the time you took to share your experience with us.
I am very sorry that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event.
We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for wich we are recognized.
Kind regards,
The Management
Villa del Palmar Puerto Vallarta
4 out of 5
Posted by a verified traveler on Mar 9, 2019
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Comment from Hotel Management
Apr 1, 2019
by The Management
Dear Guest,
Thank you for taking the time to evaluate our services, we are happy to know that you and your family had an excellent experience, we know about the high expectation of the hotel services and we are pleased to know that everything was excellent.
We hope to see you soon.
Sincerely,
The Management
Villa del Palmar Puerto Vallarta
5 out of 5
Posted by a verified traveler on Dec 24, 2018
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Comment from Hotel Management
Dec 24, 2018
by The Management
Dear Guest,
Thank you for expressing your great satisfaction with Villa del Palmar Puerto Vallarta and for sharing the details of your stay with us.
I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with the team members.
On behalf to our Villa del Palmar Puerto Vallarta team, we look forward to your next visit!
Kind regards,
The management
Villa del Palmar Puerto Vallarta
5 out of 5
Hotel, staff, the city!! The Best...Every part of our trip, was beyond our expectation.
Posted by Alfred, from Palm Springs CA on Aug 28, 2018
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Comment from Hotel Management
Oct 6, 2018
by The Management
Dear Alfred,
Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than home.
We will pass on your words of praise to those that were involved in helping to insure that all were happy with this vacation and let them know that their efforts are very appreciated.
We look forward to being of service to you and yours in the future when you come home once again.
Kind regards,
The Management
Villa del Palmar Puerto Vallarta
1 out of 5
Hotel did not honor my king-size bed choice that I clearly chose on Travelocity. All inclusive did not include many of the items I would’ve liked for example ice cream hot chocolate many liquors. A lot of wasted time for timeshare BS. Many hidden fees on excursions. Staff was very unfriendly to the all-inclusive guests. While checking in they try to sell you on an upgrade for additional $40 per night to get the room that I originally chose king size bed. Yet none are available. The first day I checked in the person selling exclusions was not even working so I missed out on a day of fun. When I saw her the next day she was unhelpful. Didn’t explain hidden fees or that I might not even be able to enter a location that I paid for. The safe in the room was broken. The air conditioner didn’t work. The bathroom had a leak in the ceiling. And the towels were scratchy and old.
Posted by Maria, from nyc on Jul 10, 2018
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Comment from Hotel Management
Jul 11, 2018
by The Management
Dear Maria,
I appreciate the time you took to share your experience with us.
I am very sorry that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event.
We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for wich we are recognized.
Kind regards,
The Management
Villa del Palmar Puerto Vallarta
3 out of 5
Mixed feelings about this hotel
Pros:Walking to the beach from your room, returning to the Jacuzzi and later some flavorful seafood dinner.
Cons:Get rid of the salespeople pushing the Flamingo Hotel time-share points.
Location:The Isla shopping center is only a short walk away on the same side of the street.
As with other reviewers we were given 2 beds instead of one king-sized bed, in a room facing the street. For $50/ day additional we could have enjoyed the bed we requested and the pool side of the hotel with its noisy activities at night.
The reception was a time-sharing marketing experience. Travelocity, let me understand your business model, we pay to stay in this hotel so that we are at the buying end of time sharing points of the Flamingo Hotel?? We prefer to spend our vacation days without the pushy salespeople haunting us with their free breakfast, free massage, free gifts suggestions.
The cleaning personnel were very helpful and we tipped them well to show our appreciation; they are the salt of the earth in this case.
There are several restaurants on the premises and we liked them; we even met the master Chef.
Overall, we have mixed feelings about this hotel.
Posted by Ed, from Colorado on Jun 13, 2018
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Comment from Hotel Management
Jun 19, 2018
by Residente Manager
Hola Ed, thank you for your feedback, we really appreciate your visit.
5 out of 5
Beautiful and friendly! The only thing I didn't appreciate was that I showed up at 3:30 for check in, and check in is at 3 and they said my room wouldn't be ready till 4:30, but that didn't happen because I was persistent.
Posted by Angela, from Or on May 22, 2018
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Comment from Hotel Management
May 28, 2018
by Resident Manager
Hola Angela, thank you for your review, we really appreciate your preference.
4 out of 5
What a great place to stay. Close to town. Staff was the best. Food good. The whole week we were there was wonderful.. we will go back for sure.
Posted by a verified traveler on Apr 1, 2018
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Comment from Hotel Management
Apr 24, 2018
by Resident Manager
thank you for your visit, we really appreciate your review
1 out of 5
Over booked
Showed up and the hotel was over booked they made us stay in a different resort that was terrible no one cared been to this place 8 other times but after this terrible experience we will never book thru Travelocity again
Posted by a verified traveler on Feb 27, 2018
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Comment from Hotel Management
Mar 14, 2018
by Resident Manager
Thank for your feedback, we really sorry for not covering your expectations. Please receive a deep apology for all inconvenience.
2 out of 5
They charged us 60% more than others!
We said we didn't care to attend a half-day seminar on why we should buy a time share from them. "Then you don't get this discount card. It's worth 20-60% off, but you haven't earned it." Also we had to move cuz we had no running water on Day #3.
Posted by audacious on Feb 26, 2018
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Comment from Hotel Management
Feb 28, 2018
by Resident Manager
We really sorry for all inconvenience, please receive a deep apology. We will work for doing better next time.
About the Villa del Palmar Beach Resort and Spa, Puerto Vallarta
Surcharge for premium or imported non-alcoholic beverages
Premium/non-domestic beverages not included
Fitness facilities included
Premium food items not included
Tennis included
Wireless Internet access not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Limited meals offered through room service
Motorized water sports not included
All available beverages included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Minibar not included
Scuba diving lessons not included
Miniature golf not included
Windsurfing equipment not included
Sailboats not included
Snorkeling gear not included
Tennis rackets not included
Tennis lessons not included
Dancing classes/lessons included
Onsite entertainment and activities included
Language classes/lessons included
Gratuities included
Minibar beverages - restrictions apply
Additional gratuities accepted
All food and beverages included
Surcharge for premium food items
Surcharge for premium or imported alcoholic beverages
Room service during certain hours
All non-motorized water sports included
All land activities, and recreational facilities and equipment included
Property Features
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Villa del Palmar Beach Resort and Spa, Puerto Vallarta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta resort.
395 guestrooms or units
8 levels
7 buildings
4 dining venues
Built in 1986
Bar by the pool
Bar or lounge
Coffee shop
Kid's club (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Convenience store
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Number of outdoor pools - 2
Children's pool
Waterslide
Outdoor tennis court
Children's club (free)
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (7.2 km / 4.5 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Villa del Palmar Beach Resort and Spa, Puerto Vallarta offers 395 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
In-room dining (limited hours)
Television
Cable channels
Premium channels
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Unique decor
Food & Drink
The Market - This poolside seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
El Patron - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Jalisco Sport Bar - This poolside sports bar serves dinner only. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).
Nearby Activities
2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Golfing nearby
Boat tours nearby
Snorkeling nearby
Fitness classes on site
Basketball on site
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Scuba diving nearby
Spa Services
Bay Breeze Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Number of treatment rooms 6
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Spa tub in spa
Minimum age to access spa is 16
Reflexology
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 400.0 per day.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: MXN 160 per day (rates may vary)
Fee for wireless Internet in public areas: MXN 160 per day (rates may vary)
Airport shuttle fee: MXN 240.00 per vehicle (one way)
Airport shuttle fee per child: MXN 240.00 (one way), (from 4 to 12 years old)
Late check-out fee: MXN 320 (subject to availability)
Rollaway bed fee: MXN 400.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Palmar Beach
Palmar Spa, Puerto Vallarta
Villa del Palmar Beach Resort and Spa, Puerto Vallarta Resort
Villa del Palmar Beach Resort Spa Puerto Vallarta
You should know
Villa del Palmar Beach Resort and Spa, Puerto Vallarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
