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"We liked our ocean view and the location of the hktel to the Romantic Zone...we didn't like the failure of the hotel to enforce the rules of the adult ... " More

By a verified traveler on Mon 12 Apr 2021

Hotel Description

3-star beachfront resort near Playa de los Muertos

On the beach

A stay at this Romantic Zone resort places you steps from Olas Altas Street and a 5-minute walk from Playa de los Muertos. Los Muertos Pier and Olas Altas Beach are also within half a mile (1 km).

Full-service spa, poolside drinks

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this traditional resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and kayaking, and in-room childcare is an added bonus.

Cable TV

The 165 guestrooms offer TVs with cable channels, as well as safes and showers.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$84* Per night/room Aug 15 - Aug 16

Deluxe Suite, 1 King Bed with Sofa bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

San Marino ratings based on 11 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for San Marino

Everyone (8) Couples (1) Family (1)
2 out of 5

Posted by on Jun 1, 2021

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1 out of 5

Posted by on May 9, 2021

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3 out of 5
We liked our ocean view and the location of the hktel to the Romantic Zone...we didn't like the failure of the hotel to enforce the rules of the adult pool...the pool was always full of screamimg kids...don't stay here if you are expecting any adult only areas.

Posted by on Apr 12, 2021

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1 out of 5
Walks were paper thin, towels had holes, dirty looking, old, gap in the door, stuff floating at the bottom of the pool

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Yesenia

Dear guest, We appreciate the time it took to give us your opinion. As for your bad experience, we are working on the opportunity points, sorry for the inconvenience, we hope to serve you again in the future. A cordial greeting, Hotel San Marino Management

2 out of 5
Staff are friendly and nice. However the room was not up,to,our expectations. The air conditioner was leaking onto the floor and we had to run it constantly to cool the room. Their was a moldy spell in the room, probably in the bathroom walls. The rooms all need to be updated as the hotel is old. The food was pretty much the same thing every day. Breakfast was good as they cooked your eggs exactly as you wanted them right in front of you. The outdoor area is nice around the pool. Lots of chairs to sit on.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 29, 2019 by Hotel San Marino Management

Good afternoon dear guests: We thank you in advance for the time to share your experience at Hotel San Marino, we are working to improve all the services offered, among these; which include renovations and furniture changes, so that will make your next stay completely pleasant, as we always will wait for you again, this place will always be your second home. Sincerely,

4 out of 5
Nice hotel right at the beach, in the center of the romantic zone. Right in the middle of the night life, food, entertainment, it is a great location.

Posted by , from las Vegas, us on Dec 20, 2018

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Comment from Hotel Management

Dec 26, 2018 by Andres Perez – Hotel San Marino Management

Dear Stephen; Thank you for your preference and for share this with us, it´s a pleasure to us to served you and give you a wonderful experience, we are always so happy to see you back in San Marino, thank you for being part of this family. See you soon, and you always will be welcome to your second home!

1 out of 5
The AC was horrible loud noise and it never cool the room down!

Posted by on Mar 25, 2018

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Comment from Hotel Management

Mar 31, 2018 by Andres Perez | Hotel San Marino Management

Dear guest, We appreciate the time you took to share with us your review; sorry about the bad experience with AC, at San Marino Hotel, we will keep working to offer the best option for your vacation. Warm regards,

2 out of 5
Room not as advertised. Free WiFi only on first floor. Toilets don’t work well above first floor. All inclusive evening food - hot dogs and tacos. Great location and friendly staff.

Posted by on Mar 17, 2018

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Comment from Hotel Management

Mar 19, 2018 by Andres Perez | Hotel San Marino Management

Dear Guest; Thank you for sharing with us your experience at San Marino Hotel! In addition, thank you for your preference, we like to know all of your opinions so we can see what we need to improve; we really appreciate your comments. We will work on the points you have mention. We will be very happy to have you here again! Warm regards,

5 out of 5

Vacation in Puerto Vallarta - San Marino Hotel

Pros: The price was excellent for a beautiful hotel. All the amenities at the hotel were great. All the staff was was very friendly, courteous, respectful
Location: The location was in a romantic zone of Puerto Vallarta. There were a lot of restaurants to eat great food and a lot of beautiful places for pictures.
The price for the reservation at Travelocity was excellent. The hotel was beautiful in a romantic area of Puerto Vallarta. All the services at the hotel were outstanding. I'm definately looking forward to continuing planning my vacation to Puerto Vallarta thru Travelocity. Thank you.

Posted by on Jan 12, 2016

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3 out of 5

Great Location

Pros: Location
Cons: The food and the cleanliness of the room.
Location: The beach, the pier, shopping, the boardwalk...
The hotel was nice, the room was not very nice but OK. We did not go there for the room and we did not spend much time in the room. The location was the best part. We could walk everywhere and it was right on the beach.

Posted by , from Ca on Mar 25, 2015

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All-inclusive Details

All-inclusive room rates at San Marino are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and beverages included

Entertainment

  • Onsite entertainment and activities

Not included

  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Room service

  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Premium/imported alcoholic beverages not included
  • Premium food items not included
  • All meals included
  • All available beverages included
  • All onsite activities, and facilities and equipment included
  • Room service not included
  • Minibar not included

Property Features

Some rates at San Marino are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At San Marino you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3-star Puerto Vallarta resort.

  • 165 guestrooms or units
  • 8 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1968
  • Bar by the pool
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator (on request)

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (14.1 km / 8.7 mi)

Room Amenities

San Marino offers 165 accommodations with safes. Televisions come with cable channels. Bathrooms include showers. Refrigerators, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator available
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 11 AM.

Areka - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Kenna - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

La Terraza - Onsite rooftop bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site

Spa Services

Perfect Spa Boutique has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 100 per day.
  • Cribs (infant beds) are available for MXN 100 per day.

Pet Policy

  • Pets and service animals are not allowed at San Marino

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 300 and MXN 350 for adults, MXN 150 and MXN 200 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: MXN 100 per day
  • Crib (infant bed) fee: MXN 100 per day
  • Rollaway bed fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Marino Hotel
  • San Marino Hotel Puerto Vallarta
  • San Marino Puerto Vallarta
  • San Marino Resort Puerto Vallarta
  • San Marino Resort
  • San Marino Puerto Vallarta
  • San Marino Resort Puerto Vallarta

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.