Skip to main content
Beginning of main content
4.0 out of 5

"Safe and comfortable " More

By a verified traveler on Sat 30 Jul 2022

Enter dates to see availability

Hotel Description

3.5-star beachfront property near Cruise Ship Terminal

On the beach

Your stay at this South Hotel Zone property places you within 2 miles (3 km) of Cruise Ship Terminal and Malecon. Also, Playa de los Muertos is within 3 miles (5 km) and Bay of Banderas is within 6 miles (10 km).

All-inclusive

This property features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the gym and perks like free self parking and free WiFi.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$155* Per night/room Oct 20 - Oct 21

One Bedroom Tower Suite 1 King Size Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Standar View 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

One Bedroom Standar Suite 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Plaza Pelicanos Grand Beach Resort - All Inclusive ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plaza Pelicanos Grand Beach Resort - All Inclusive

Everyone (7) Couples (2) Family (1)
4 out of 5
Safe and comfortable

Posted by on Jul 30, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 1, 2022 by Plaza Pelicanos Grand.

We would like to express our gratitude for choosing us has your hotel destination and for posting your review. We always try to make our guests’ stay memorable, with a good service and nice atmosphere. Warm regards.

3 out of 5
No good entertainment nor outdoor activities

Posted by on Jun 30, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 1, 2022 by Plaza Pelicanos Grand.

I appreciate the time you took to share your experience with us! We have taken note of the issues you outlined and will be working with our team to improve upon these areas. We are grateful for your feedback and patience, and we hope to have an opportunity to provide you with a seamless hotel experience in the future. Sincerely,

3 out of 5
Good location, in the middle of the airport and downtown. It is a safe area. Quite old building and amenities. Not the cleanest place we found cockroaches in our bathroom.

Posted by on Mar 19, 2022

Was this review helpful to you?
4 out of 5
All staff was extremely friendly and made our stay very enjoyable and relaxing. There was always someone close by to assist you or that could support you to make your stay stress free! The food is *okay*. I would not say that the food here is very authentic. Nothing really stood out much and was a little bland. Definitely disappointed there. BUT it was never bad, however we ate for sustenance in some cases. Also a lot of the activities that were scheduled never really took place or were wrong.

Posted by on Mar 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 21, 2021 by David Uribe.

Thank you for your beautiful comments, we hope to see you soon to provide you with the service that characterizes us.

4 out of 5
Affordable place, nice location, friendly staff. Food isn’t the best but there are still enough options and plenty of restaurants around which are close to the hotel.

Posted by , from Denver on Mar 22, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 22, 2020 by David

Thanks for your preference, see you on your next vacation

5 out of 5

Posted by on May 1, 2019

Was this review helpful to you?
5 out of 5

Amazing Staff, Great Stay

Pros: Great food. Amazing Staff - especially Mario (bartender), Umberto and Ricardo (La Flor de Calabaza). Great location, quiet rooms, lots to do.
Cons: Announce activities and night shows better. Space out activities to allow for more participation, Mark activity location. Have better music in sky bar
Location: Great beach location, malls within walking distance, short bus ride to Walmart or Malecone. Horse riding on the beach and many excursions available
Our experience from start to finish was wonderful. The rooms were comfortable and very quiet at night. The food was excellent throughout our stay, though for those looking for the American version on food, you won't find it here. However, there is fresh wood fired oven pizza and grill food every day along with fresh donuts or churros and evening tacos. Plenty of seafood to go around. We dined at La Flor de Calabaza restaurant 3 times and had amazing service and food each time. Umberto and Ricardo were the servers there and they made sure we always had fresh drinks and food. The menu changes each night and we would have loved to try them all, but really enjoyed the Brazilian, Mexican, and French food. The drink service around the pool and in the evening was great too. Mario was our favorite bartender, making the best drinks and offering the friendliest service. Our favorite drink was a dirty monkey made by Mario - we will be coming back to visit just for those drinks!! The sky bar offers a great view. Unfortunately this year they had no entertainment in the evenings at the sky bar and didn't play great music. But the pool bar had good drinks and music later in the evening. Nightly entertainment was good, thought not always advertised the best. There were a lot of activities including volleyball, yoga, bartending, bingo, blackjack, kayaking. However, many of the events took place at the same time and we couldn't do them all.

Posted by , from Moorhead, MN on Jan 29, 2018

Was this review helpful to you?
5 out of 5

Nice small hotel on beach with all amenities

Excellent service. Raul head waiter went far and beyond to fulfill our needs. Mario awesome activities entertainer.Lucy so friendly and efficient when cooking eggs.Pm head chef ( forgot name )was so considerate and cooked us other stuff due to allergies / sickness we had.Victor waiter at pool was great.Overall we had an awesome time.We would definitely come again.

Posted by , from california on Jan 17, 2018

Was this review helpful to you?
5 out of 5

Great hotel, great food

Pros: Food, staff, location, size
Cons: pillows
Location: It is a must to take the bus into town and try food from local vendors.
This is a fairly small resort in a great location close to town. As usual, the staff was great and very helpful. The food was better than other resorts in Mexico we have stayed at. Even the bread and pastries were delicious. Breakfast available until 11:30, Lunch until 5:30 and Dinner until 10:30. Daily, they would pull out an outside grill and cook something different like shrimp, fish, mussels and octopus. Ocean wasn't really swimmable because of currents but beach and water was clean.

Posted by , from Minnesota on Jan 22, 2016

Was this review helpful to you?
2 out of 5

Won't be back

Pros: Beautiful sunsets, decent location – close walk to the sea walk, good entertainment staff, egg lady was wonderful, safe location for runners/walkers. Cons: We were given the wrong rooms upon check-in and the lady rolled her eyes at us when we requested double beds since we had 5 people that couldn’t all sleep in a king, there really aren't as many restaurants/bars/pools or anything as they claim - one kids pool & one regular pool, only two bars period and one doesn’t open until 6:00 & it’s on the 8th floor, the other is by the pool so you have to leave the lobby (perhaps even in the rain) to walk all the way to the bar, only one al a carte restaurant that they change the menu on plus the buffet for dinner. Shows were lacking, some nights weren’t even shows just dance lessons. We were probably the only American’s there as they seem to cater to a more local crowd & half the time they didn’t bother to repeat anything they said into English. It is extremely noisy with lots of loud people & children at all times. At least in December their beach was very small & virtually un-useable but that might be due to the swells & the time of year. You wouldn’t have been able to use the beach because of all the peddlers that would bombard you anyway. Wifi was pretty much nonexistent, could only use it in the lobby & it was so slow that it took 7 days of attempting to finally load my email. Tips: Don’t get a room at the top of the stairs if you expect to sleep, people will be coming

Posted by , from missouri on Dec 23, 2015

Was this review helpful to you?

About the Plaza Pelicanos Grand Beach Resort - All Inclusive

Location Jose Clemente Orozco 131, Puerto Vallarta, JAL 48300

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All à la carte meals and snacks included
  • Room service during certain hours

  • A la carte dining included
  • Room service during certain hours
  • All meals included

Property Features

Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 100 guestrooms or units
  • 3 levels
  • 3 buildings
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Parasailing nearby
  • Volleyball on site
  • Fishing nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Marina nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Plaza Pelicanos Grand Beach Resort - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Pelicanos Beach Resort
  • Pelicanos
  • Pelicanos Grand
  • Pelicanos Grand Beach Resort
  • Plaza Pelicanos Beach Resort
  • Plaza Pelicanos Grand
  • Plaza Pelicanos Grand Beach
  • Plaza Pelicanos Grand Beach Puerto Vallarta
  • Plaza Pelicanos Grand Beach Resort
  • Plaza Pelicanos Grand Beach Resort Puerto Vallarta
  • Hotel Pelicanos Puerto Vallarta
  • Hotel Plaza Pelicanos Grand Beach
  • Pelicanos Puerto Vallarta
  • Plaza Pelicanos Grand Beach Hotel
  • Plaza Pelicanos Puerto Vallarta
  • Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
  • Plaza Pelicanos Grand Beach Resort All Inclusive
  • Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
  • Plaza Pelicanos Grand Beach All Inclusive
  • Plaza Pelicanos Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Puerto-Vallarta-Hotels-Plaza-Pelicanos-Grand-Beach-Resort---All-Inclusive.h3920992-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Puerto-Vallarta-Hotels-Plaza-Pelicanos-Grand-Beach-Resort---All-Inclusive.h3920992-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Puerto-Vallarta-Hotels-Plaza-Pelicanos-Grand-Beach-Resort---All-Inclusive.h3920992-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.