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4.5 out of 5

"The property is very nice. Nice clean beaches n friendly staff. Our only complaint was the AC in our room. Our stay was for 9 nights. After 2 ni ... " More

By a verified traveler on Mon 08 Nov 2021

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Hotel Description

4-star beachfront property near Playa Mismaloya

On the beach

A stay at this South Shore Hotel Area property places you within half a mile (1 km) of Playa Mismaloya and 2 miles (3 km) of Los Arcos. Playa Gemelas and Garza Blanca Beach are also within 3 miles (5 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with sun loungers. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and pillow menus, the 316 guestrooms offer thoughtful touches like free minibar items and slippers. LCD TVs come with cable channels, and other amenities include free WiFi and balconies.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$154* Per night/room Jan 5 - Jan 6

Deluxe Suite (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite Sea Front View Premium Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Master Suite Sea Front View Premium Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Barceló Puerto Vallarta - All Inclusive ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló Puerto Vallarta - All Inclusive

Everyone (12) Couples (3) Students (1) Family (7)
4 out of 5
The property is very nice. Nice clean beaches n friendly staff. Our only complaint was the AC in our room. Our stay was for 9 nights. After 2 nights wthey moved us up from the 4th to 8th floor. They said do you maintenance being done on that floor. Not a problem. We still had a Ocean front room. But the first 3 nights. The AC didn't work in the living room. It did in the bedroom and main bath. Just not the living room. After 5 times of them coming to fix the issue. They finally got it taken care of. Check in was long n very disorganized. Due to construction in the lobby. Our room were to have a concierge service. But one was never provided

Posted by , from WOLCOTTVILLE on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by Laura Ramos | General Manager

Dear Tomothy, We really appreciate the time you spent sharing this review on yur recent stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you for mentioning the areas that were to your liking like our unbeatable location, the beauty of our property and the friendliness of our staff since we understand the importance of these aspects in the stays of our guests. On the other hand, we assure you that we will take into serious consideration all your comments regarding the technical problems with the AC and the check-in experience you had, please, rest assured that your comments will be shared with the entire team for information and further revision in order to improve the vacation experience. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Cordially,

4 out of 5
I was really appreciated, when l lost my sell phone which cost me $700 l found it 20 hors later, l was drunk and left it on counter in bar in swimming pool, and next day l got it back from security guard.

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 5, 2021 by Laura Ramos | General Manager

Dear Inna, Thank you for the time you took out of your day to share this review regarding your recent stay in our Barceló Puerto Vallarta hotel. Likewise, thank you for informing us immediately about the issue you experienced, so we could intervene minimizing the disruption during your holidays. It was a pleasure to serve you and look forward to welcome you again soon. Best regards,

5 out of 5
This was the most beautiful holiday! Excellent service and the resort is perfection!

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 18, 2021 by Laura Ramos / General Manager

Dear guest, Thank you very much for leaving this kind review, we are delighted that you enjoyed your stay among us. Likewise, we are truly happy to know that we have managed to meet your expectations in regards to hospitality and service delivered and will not fail to pass your comments to whole team. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards,

5 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 22, 2021 by Laura Ramos / General Manager

Dear guest, Thank you for rating your recent visit to Barceló Puerto Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon. Best regards,

5 out of 5

Posted by on Sep 2, 2020

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Comment from Hotel Management

Nov 4, 2020 by Laura Ramos / General Manager

Dear Guest; Thank you for the great rating of your recent holiday experience at our Barceló Puerto Vallarta, we always find it nice to read that our guests went home with great holiday memories We look forward to welcoming you back again very soon.Best Regards

4 out of 5
I like the signature Arch at the back. There should be more activities even few guest or not. Since it’s far from the downtown,I wish there is a dance club inside the resort. A pure Latin music like salsa,Cumbia,Reggaeton and etc..even until 1 am.

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 21, 2020 by Laura Ramos/General Manager

Dear Guest; First that all, let me thank you for your visit and for your rating and comments, thank you for mentioning the areas that were to your liking. On other hand I assure you that we will take into consideration all your comments and suggestions regarding in order to improve. We look forward to serving you again in the future. Cordially,

5 out of 5
The facility was very clean, most of the food was goid, service was excellent.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Laura Ramos / General Manager

Dear Guest, Thank you for reviewing your recent stay in our Barceló Puerto Vallarta. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely,

5 out of 5
Great property, gorgeous setting. Food was not the best but not rhe worst. Hard place to stay without vegan option's. Marcos in the buffett made out trip fabulous with a surprise cake for my daughtets bday.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Laura Ramos / General Manager

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us. Thank you for your lovely comments regarding the service you received from our Marcos, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely,

5 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by Laura Ramos / General Manager

Dear guest, Thank you very much for leaving these wonderful review, we are delighted that you enjoyed your stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards,

5 out of 5
It is totally a great place for the money it needs a couple of updates but it looks like they are working on those I had some issues with the safe but they gave us free Wi-Fi to make up the difference which was great Over all I would go back in a heartbeat. The people and service is great

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 17, 2020 by Laura Ramos / General Manager

Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Puerto Vallarta, it is certainly high praise. We regret even the least inconvenience presented during your stay, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards,

About the Barceló Puerto Vallarta - All Inclusive

Location Km 11.5 Zona Hotelera Sur, Puerto Vallarta, JAL 48300

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Cooking
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Onsite live performances included
  • Snorkeling included

Property Features

Barceló Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Puerto Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. Event space at this property measures 6910 square feet (642 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the family-friendly Barceló Puerto Vallarta - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 316 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 6910 sq ft of conference space
  • 642 sq m of conference space
  • Built in 1990
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Barceló Puerto Vallarta - All Inclusive offers 316 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

La Fuente - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Don Quijote - This beach fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Los Arcos - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

4 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Volleyball on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

U-Spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo All Inclusive Puerto Vallarta
  • Barcelo Puerto Vallarta
  • Barcelo Puerto Vallarta All Inclusive
  • Puerto Vallarta Barcelo
  • Puerto Vallarta Barcelo All Inclusive
  • Barcelo De Mismaloya
  • Barcelo La Jolla De Mismaloya Puerto Vallarta
  • Barcelo La Jolla Mismaloya
  • Barcelo Mismaloya Puerto Vallarta
  • Barceló Puerto Vallarta All Inclusive
  • Barceló Puerto Vallarta
  • Barceló Puerto Vallarta All Inclusive All-inclusive property
  • Barceló Puerto Vallarta Inclu
  • Barceló Puerto Vallarta - All Inclusive Puerto Vallarta
  • Barceló Puerto Vallarta - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.