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Hotel Description

5-star beachfront aparthotel with 3 outdoor pools

On the beach

Within a 10-minute walk of this South Shore Hotel Area aparthotel, you'll find Garza Blanca Beach and Playa Gemelas. Playa Palmares and Playa Esmerelda are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this luxury aparthotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate the free kid's club, onsite laundry facilities, and supervised childcare.

Free WiFi, Smart TVs

The 165 apartments feature free WiFi, Smart TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Netflix, room service, and premium bedding are also available.

Deluxe Room Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max
$242* Per night/room Aug 28 - Aug 29

Three Bedroom Panoramic Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Three Bedroom Oceanfront Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Oceanfront Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Upgrade Mousai Hotel Adults Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garza Blanca Preserve Resort & Spa ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Garza Blanca Preserve Resort & Spa

Everyone (17) Couples (4) Family (2)
5 out of 5

Posted by on Aug 30, 2021

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4 out of 5
Food, customer service, and rooms are all top notch. The only thing we didn’t like was the forced concierge talk about time share properties and wanting to use discounted meals as a tool to lure you in.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Guest

Dear Guest, First of all, we would like to thank you for the comments about your stay in our hotel Garza Blanca Resort & Spa and for the time you spent to share your feelings on your relax stay. However, we regret reading your dissatisfaction about the invitation of join us to the residence club, we are struggling every day to get traction by improving our services and by making our guests vacation an enjoyable experience. Thanks again for your comments; with great pleasure we will be glad to host you here again. Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Daniel López Tarragato

Dear guest, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 23, 2019 by Daniel López Tarragato

Dear guest Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5 out of 5
It was very quiet and relaxing. Private property no outsiders. The staff were all very nice and helpful. The view was spectacular!

Posted by , from Raymond, WA on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Daniel López Tarragato

Dear Monica, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Daniel López Tarragato

Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, General Manager Garza Blanca Preserve, Resort & SPA

2 out of 5
I love the place... everything looks so beautiful. what I didn't like was the way their staff treated us. Unless I speak English they don't gives any service. It seems like they don't want to provide service if you look Mexican. I complained three times and their staff apologized for. also, their extra charges after we left the hotel eventhough it was all inclusive.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 1, 2019 by Roger Schaaf

Dear Alex, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit did not go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so we may serve you with the warmth and hospitality for which we are recognized. Kind regards, General Management Garza Blanca Preserve, Resort & SPA

4 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Roger Schaaf

Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, General Management Garza Blanca Preserve, Resort & SPA

5 out of 5
Elegant, classy resort... Responsive, highly service oriented staff.

Posted by on May 25, 2019

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Comment from Hotel Management

May 27, 2019 by Roger Schaaf

Thank you for expressing your great satisfaction with Garza Blanca Preserve, Resort & SPA and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with our team. On behalf of our Garza Blanca team, we look forward to your next visit! Kind regards, General Management Garza Blanca Preserve, Resort & SPA

3 out of 5
I am the owner of a company which manufactures bed bug heat treatment equipment. I am also a current guest of the Garza Blanca hotel in Puerto Vallarta (in fact, I’m writing this in my new room). So I know about bed bugs, and I know where you can find them in Puerto Vallarta—at the Garza Blanca Hotel, room 4032-B to be specific. Now I know that any hotel can have bed bugs, but I also know that any good hotel will do anything within reason to accommodate a guest that finds them in a room at the hotel. Not the Garza Blanca. When I showed the photographic and video evidence to manager Cesar, he denied they had bed bugs at the hotel and refused to do anything other than change my location to another room. Upgrade my room for the remaining two nights of my stay?—nope! Cover my incidentals, which amounted to a princely 100 pesos ($5) at that point?—nope! How about at least buying my dinner that evening for my trouble and itchy bites?—nope! Although I would generally agree with more favorable reviews you will read for this hotel, if you happen to be one of the unlucky ones with bed bugs, don’t expect management to provide satisfaction of your concerns or even acknowledgement that they have the problem.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 8, 2019 by Garza Blanca Preserve, Resort & Spa

Dear Guest, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit did not go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Philipp Real General Manager Garza Blanca Preserve, Resort & SPA

About the Garza Blanca Preserve Resort & Spa

Location Km. 7.5 A Barra De Navidad, Puerto Vallarta, 48326

All-inclusive Details

All-inclusive room rates at Garza Blanca Preserve Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals and snacks included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Cooking
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Sailboats
  • Surcharge for premium food items
  • Premium food items
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Taxes

  • Kayaking included
  • Taxes not included
  • A la carte dining included
  • Fitness facilities included
  • Premium food items not included
  • Childcare not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Some rates at Garza Blanca Preserve Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury aparthotel also offers a complimentary children's club, outdoor tennis courts, and a steam room. Free self parking and valet parking are available. This 5-star Puerto Vallarta aparthotel is smoke free.

  • 165 guestrooms or units
  • 11 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Garza Blanca Preserve Resort & Spa offers 165 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

Blanca Blue Restaurant - Overlooking the ocean, this family restaurant serves breakfast, lunch, and dinner. Reservations are required.

Bocados STK Bites Meats - This steakhouse serves dinner only. Open daily.

Aqua Azul - Overlooking the ocean and pool, this bar serves lunch only. Open daily.

Hiroshi $ - This sushi bar overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Rooftop $ - Overlooking the ocean, this rooftop bar serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Beach yoga on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

Imagine has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Garza Blanca Preserve Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 35 per person (approximately)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blanca Garza
  • Garza Blanca
  • Garza Blanca Preserve
  • Garza Blanca Preserve Puerto Vallarta
  • Garza Blanca Preserve Resort
  • Garza Blanca Preserve Resort Puerto Vallarta
  • Garza Blanca Resort
  • Garza Blanca Preserve Hotel Puerto Vallarta
  • Garza Blanca Preserve, Resort And Spa
  • Garza Blanca Preserve Resort Spa
  • Garza Blanca Preserve Resort And Spa
  • Garza Blanca Preserve & Spa
  • Garza Blanca Preserve Resort Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.