4/10 Poor
Zachary, Phoenix
Sep 26, 2025
Disliked: Amenities, property conditions & facilities
This stay was poor, we wound not visit this hotel again, Our Room backed to clearly a void between hotels that is used for workers or industrial, not only was it an eyesore it was extremely loud, with a truck running 24/7. The door to our hotel room you could see daylight around the entire door sealing no outside noise. It was not relaxing, Many of the restaurants are closed at a decent hour and almost nothing open past 10/11 to eat at either of the hotels that are adjoined. The food was also Mediocre at best, with the Asian Hotel being the only really good option. I added to all reservations that we were celebrating my Wife's 40th Bday ZERO Mention of it at the hotel, they dod nothing, which I thought was a bit under whelming considering all booking and upon check in was relayed. We did visit two places via Vallarta Adventures who were fantastic but had nothing to do with the hotel. I will leave them outstanding reviews. Overall, this hotel underwhelms, The Spa offered Hydrotherapy which we love but wanted $109 per person a day, which is FREE at Le Blanc Hotels. We were spoiled by them in Cabo. Last Comment, We went into the snack shack on way out, Ice Cream section Closed it is in the same room with other snacks, they wont serve it at 10am but standing next to it, but the bar is open for Tequila shots. It was an overall underwhelming stay.
Zachary
Stayed 3 nights in Sep 2025
