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 Puerto Vallarta •1 Room
 Puerto Vallarta • 1 Room
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The Westin Resort & Spa Puerto Vallarta

4-star property
Paseo De La Marina Sur 205, Puerto Vallarta, JAL 1-855-201-7819

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4.3 out of 5
Very good!
See all 70 Travelocity Reviews

"Our family vacation at this property was absolutely fantastic! The hotel itself is gorgeous, the staff are friendly and helpful without being overbear ... " More

By a verified traveler on Tue 21 Aug 2018

Points Of Interest

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Hotel Description

4-star beachfront resort near Marina Vallarta

Beachfront retreat

Within a 10-minute walk of the resort, you'll find Marina Vallarta and Bay of Banderas. Also, El Faro Lighthouse is within half a mile (1 km) and International Convention Center is within 2 miles (3 km).

Private beach, outdoor tennis court

This Beaux Arts resort features a private beach, a full-service spa, and 2 restaurants. Enjoy a day at the beach scuba diving, or relax with beach cabanas. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

WiFi, LCD TVs

Boasting spring water baths, the 280 guestrooms also offer WiFi and balconies or patios. LCD TVs come with satellite channels, and other amenities include 24-hour room service and separate bathtubs and showers.

Room, 2 Double Beds, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$85* Per night/room Oct 21 - Oct 22

Premium Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Royal Room, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Royal Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

The Westin Resort & Spa Puerto Vallarta ratings based on 70 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Resort & Spa Puerto Vallarta

Everyone (14) Couples (2) Family (1)
5 out of 5
We've been to this property twice. It's a very comfortable resort, with all the amenities of a 4 star property, but unfortunately, the structural maintenance is a big issue. The spa facility had multiple problems. For example, the ladies wading pool next to the sauna and steam room had lights and water fall that were inoperable, the steam room in the men's side was dysfunctional, the rooms have old, worn armchairs that really need to be reupholstered, etc. The front-line staff and management are wonderful, very friendly and accommodating.

Posted by , from Oceanside, CA on Oct 2, 2019

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Comment from Hotel Management

Oct 2, 2019 by Hotel Management

Esteemed Kristine, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.

2 out of 5
The property was recently taken over by Marriott. In recent years the property maintenance of the property has slipped. In our room, the drapes were broken, the TV was old with a fuzzy picture and the phone did not work. The building is in need of minor repairs, cleaning and paint. Will probably not return to this property.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Hotel Management

Esteemed Guest, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

4 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Hotel Management

Esteemed Guest, We appreciate your feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5 out of 5
The pool area with all it's Palm Trees were out of this world, quiet, view off our patio was like no other. Manuell the activities coordinator, so down to earth, and accommodating.

Posted by on May 3, 2019

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Comment from Hotel Management

May 7, 2019 by Hotel Management

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

3 out of 5

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Management

Esteemed Guest, Thank you for taking the time to send us your feedback. We're sorry for the inconvenience; We will do everything possible to solve the problem you experienced. Thanks for sharing your opinion. Be well.

4 out of 5

Posted by on Jan 25, 2019

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Comment from Hotel Management

Jan 26, 2019 by Hotel Management

Esteemed Guest, We appreciate your feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. Be well.

5 out of 5
Very nice resort hotel located in a great location. The house keeping does an excellent job.

Posted by on Dec 19, 2018

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Comment from Hotel Management

Dec 20, 2018 by Hotel Management

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. Hope to host you soon. Be well.

5 out of 5
Great trip! Price went up while employee was processing C.C. employee explained that system was slow!

Posted by , from Tijuana, B.C. on Oct 13, 2018

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Comment from Hotel Management

Oct 15, 2018 by Hotel Management

Esteemed Carlos, We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon. We apologize for the inconveniences. Be well.

5 out of 5

Perfect Paradise

Our family vacation at this property was absolutely fantastic! The hotel itself is gorgeous, the staff are friendly and helpful without being overbearing, and seem to anticipate your needs which often means they go out of their way to help. I asked for recs to eat and shop locally and was given a map outlining things off the beaten path including excursions that helped my budget. The El Polmar and La Cascada have great food choices with the former offering a buffet breakfast that would satisfy most pallets. They both sell shrimp burgers that ‘hook’ you because the product is fresh all around. I plan to visit again and I won’t even consider looking for another property.

Posted by , from Northern Virginia on Aug 21, 2018

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Comment from Hotel Management

Aug 23, 2018 by Hotel Management

Esteemed Nichelle, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

5 out of 5
Fantastic place to stay! Great service by far! The westin burger was good. Their pool has clean water big for large groups. Their gym will do. Tennis courts if you are a fan. Spa has some great packages. Their breakfast is a well served buffet. We had clean towels every day. The sheets were very comfortable.

Posted by on Jun 20, 2018

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Comment from Hotel Management

Jun 20, 2018 by Hotel Management

Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. Hope to host you soon. Be well.

About the The Westin Resort & Spa Puerto Vallarta

Location Paseo De La Marina Sur 205, Puerto Vallarta, JAL 48354

All-inclusive Details

  • Taxes not included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Minibar beverages - restrictions apply
  • Premium/non-domestic beverages not included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • Room service not included

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At The Westin Resort & Spa Puerto Vallarta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. This Beaux Arts resort also offers a children's pool, an outdoor tennis court, and a spa tub. Free self parking is available. Smoking is allowed in designated areas at this 4-star Puerto Vallarta resort.

  • 280 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 16894.88 sq ft of conference space
  • 1570 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

The Westin Resort & Spa Puerto Vallarta offers 280 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, complimentary toiletries, and hair dryers. This Puerto Vallarta resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Spring water bath
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

El Palmar - This restaurant specializes in international cuisine.

Arrecifes - Onsite theme restaurant.

La Cascada Lobby Lounge - Onsite lobby lounge.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 41.65 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.85 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper
  • In-room bottled water

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)
  • Rollaway bed fee: USD 41.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puerto Vallarta Westin Resort
  • Westin Puerto Vallarta
  • Westin Resort Puerto Vallarta
  • The Westin Resort Spa Puerto Vallarta
  • The Westin & Puerto Vallarta
  • The Westin Resort & Spa Puerto Vallarta Resort
  • The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
  • The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.