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Rivera del Rio Boutique Hotel

4-star property
104 Rivera del Rio, Puerto Vallarta, JAL 1-855-201-7819
4.8 out of 5
Exceptional!
See all 10 travelocity Reviews

"It was a cute, little hotel. Looks just like the photos. Guest are met with a welcome drink and shown around. Cute. Quaint. Unique rooms. " More

By a verified traveler on Thu 09 Jul 2020

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Hotel Description

Family-friendly 4-star inn near Malecon

Seaside stay

Within a 10-minute walk of this Romantic Zone inn, you'll find Cuale Island and Manuel Lepe House Museum. Church of Our Lady of Guadalupe and Galeria Olinala are also within half a mile (1 km).

Family-friendly fun

This inn features a bar/lounge, a poolside bar, and an outdoor pool. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy the indoor pool and perks like free self parking and free WiFi.

Maria Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Oct 5 - Oct 6

Carlotta Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mariposa Room (116 steps)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Medusa Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Green Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cortez Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rivera del Rio Boutique Hotel ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rivera del Rio Boutique Hotel

Everyone (10)
5 out of 5
It was a cute, little hotel. Looks just like the photos. Guest are met with a welcome drink and shown around. Cute. Quaint. Unique rooms.

Posted by , from Dallas, TX on Jul 9, 2020

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Comment from Hotel Management

Jul 9, 2020 by Grant

Thank you very much please return soon

4 out of 5
I look forward to returning to this hotel. The staff is incredible.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Rivera Staff

Thank you so much for your visit, we are looking forward to meeting you again!

5 out of 5
Small hotel in a converted old house. Quiet location right on the river but a short walk from most things in old town. Fresh cooked to order breakfast with several choices. I hope to stay there next time I go through Puerto Vallarta.

Posted by , from Colorado on Nov 17, 2018

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Comment from Hotel Management

Nov 19, 2018 by Rivera del Rio staff

Hi Neal, thank you for your kind review, was great to have you as a guest and we hope to have you back soon!

4 out of 5

A gem of a place, off usual path

Pros: Courtesy of the staff, quirkiness done well, quality of service.
Cons: The taps in the shower/bath of the Maria room are a bit troublesome to use.
Location: Vallarta is an amazing place to visit. It's genuine and deep enough for repeat visits, yet a good fit for first timers in Mexico.
We only stayed a single night after arriving in Vallarta in the afternoon, before relocating to our longer term place the next morning. They upgraded our room as a courtesy and so we got a really good deal. The room was quirky, yet fun. The mattress, and linens were top notch. When we were there, the place seemed empty of other guests. I used the swimming pool at about 11pm, and was gifted with a serene night sky, quiet, and an opportunity to float with my thoughts. The location may put some off, because its slightly removed from the Malecon, and the hotel strip, but it's an easy 5-8 minute walk from the hotel to the Square and the start of the shops. Don't let this put you off. Also, it's on a creek/river which we didn't get to explore, but I suspect would also be a nice benefit. In the morning, we left before the scheduled breakfast and the staff was nice enough to boil up some eggs for us to take with us. I should add, that we stayed in P.V. on our last night before departing (also for a single night) and I canceled a room here over a $15 misunderstanding on the rate. In retrospect I wish I hadn't. The other place we got was not a pleasant stay, and I wish I'd just returned to the Rivera Del Rio. Live and Learn. If/when we return to Vallarta, I think we will likely choose the place again.

Posted by , from The World on Jul 12, 2018

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Comment from Hotel Management

Jul 12, 2018 by Martha Nunez

We are pleased to know that your stay at Rivera was pleasant. We hope you will return soon for more days, greetings!

5 out of 5
If you are seeking a unique lodging experience in PV, look no further. A former mansion with only 8 rooms and suites, it sits directly on the Rio Cuale under the shaded trees that line it. Iguanas sun themselves in those trees. Watch them while having coffee on the balcony. It is located in a neighborhood just 10 min walk to the beach. It seems isolated from the tourist Mecca but is just a couple of blocks away. Each room is uniquely decorated in colorful art and quirky Mexican antiques. All of the rooms have been given their own meaningful names. I had the pleasure of the “green Room”. Every surface has been touched by a skilled artists hand. A beautiful rooftop pool and jacuzzi offer views of the jungled mountaintops and the roofs of the city as well as a gathering place for the well travelled guests. The staff is wonderful. Two very good cooks offer breakfast to order and the owner, mgr and other staff are what completes the experience. My 12 day visit will stay with me long after I am home. Thank you Ignacio, Marta and Israel for your interesting and extremely friendly conversations. I will be back!

Posted by , from San Francisco on Jun 15, 2018

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Comment from Hotel Management

Jun 15, 2018 by Rivera del Rio Staff

Dear John We are missing you already :( You are part of the Rivera del Rio family, we enjoyed your stay here with us, we appreciate the opportunity of being part of this very important trip for you. We really hope to see you again in the future, if you are staying with your other friend please come to say hello. Thank you Jhon!!!

5 out of 5

Outstanding choice for Puerto Vallarta Malecon

Pros: Everything...especially Alex and Grant
Location: The nearby Malecon has a lot of interesting places to shop and there is a nice wine store a few blocks away (Vino Americas).
We normally go to the Puerto Vallarta area and rent a house from a Saturday to Saturday. This year 3 couples decided to go a little early and checkout the Malecon area. We stayed in the Rivera del Rio for 2 nights before heading south. Alex and Grant made this an outstanding visit for us and the other two couples that were with us. Very accommodating and friendly, the margaritas and breakfast were superb and the restaurant recommendations were excellent. Rooms were all very comfortable and quite interesting and the history of the house and the rooms is fascinating. Alex arranged for some of the best massages we've ever had (Rosie). Great area - easy walk to many of the fun places along the Malecon and into downtown Puerto Vallarta. Next year we'll definitely go a few days early and leave a few days later and stay in the Rivera del Rio again.

Posted by , from Dallas on Feb 5, 2017

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Comment from Hotel Management

Apr 5, 2017 by Ignacio Carrillo

Hola Rpoole, Thank you so much for such a lovely review. We are so happy to hear that you enjoyed your stay with us and we are also very looking forward for your next stay!!! It will be a pleasure to welcome you back. Saludos

5 out of 5

Nowhere else I would rather stay

This place is a real gem. It's decor is ultra charming and it's really set up so you can get to know the other folks staying there, given that the house was originally built for elegant entertaining. The rooftop jacuzzi is spectacular. Every person working at Rivera del Rio was extremely helpful and friendly. Rodrigo was especially great at helping us find various things (I really appreciated him finding me a couple of bookstores) and means of getting around. Within a pleasant 5-15 minute stroll along the Isla Cuale you can be at restaurants of any quality that you are looking for, at touristy stalls filled with souvenirs, at the beach promenade, at a day spa, and so on. There are also corner stores within a couple of blocks if you need snacks, sunscreen or whatever. It was a quiet location but very conveniently located. My only caution would be that the water pressure was really, really low in my shower from time to time, and the wifi didn't work in my room at all, though it was fine in the lobby/breakfast area. I was in Candelaria, which is pretty far from the modem. Neither of these things bothered me, but I guess you might just want to arrive with a good, flexible attitude because the place was built in the 1960s and it shows a bit. I would definitely go back! It was a super experience. I especially loved the huge amount of space in my room, and the massive concrete pedestal sink with the gold basin in the bathroom. Trippy, lovely stuff. Big thumbs up.

Posted by , from San Francisco on Aug 22, 2016

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Comment from Hotel Management

Oct 12, 2016 by Alexander

Thank you for letting us know in about the wifi we have a strong connection set up for every room so something must of been going on! We have recently just used a special chemical on our shower heads because we to have a hydro machine for pressure ! Thank you so much for the tips

5 out of 5

Live with the locals

Pros: Margaritas on arrival, bed, cleanliness, staff, not necessarily in that order.
Cons: A hook by the bed for the bath robe.
Location: It is in a local neighborhood, walk a few blocks to get to Malecon, close to taco stands, shops, Catholic church-730pm mass & perpetual adoration.
I cannot say enough good things about this place. Nacho, Rodrigo and Chayo made our stay comfortable and he recommended places and activities that were perfect for our family. Our room was always clean when we got back, the beds were like sleeping in a cloud, breakfast was great and we were welcomed with margaritas, chips and guacamole upon our arrival. This hotel is like a maze with lots of stairs so if that's a challenge for a would-be guest, this may not be for you. You won't be able to see the amazing view at the top where the swimming pool and spa are. The streets are very safe, my son would walk out at midnight or so for tacos and beer without any problem. People on the streets were very friendly. It is cozy so we got to meet the guests at the swimming pool and during breakfast which was a plus, and you get to share the activities you have done. Unlike if you stayed at an all inclusive or regular hotel where interaction is minimal.

Posted by , from Arlington, TX on Jul 8, 2016

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Comment from Hotel Management

Jul 21, 2016 by Alexander

thank you so much, I will find out what room you were in! We would love to put a space for you to hang up your robes! Thank you for your feedback and see you again in the future

5 out of 5

Hidden Gem in Puerto Vallarta

It was pouring rain and dark as I found my way to the hotel. I was warmly greeted by Kriszta, the manager. Wow, a margarita and guacamole with chips as a welcome to my stay. The whole staff here is amazing! Never been to a hotel where staff is so ready and able to help in every way. Recommendations on great restaurants, places to visit, taking time to chat, directions... any and everything. I stayed in the Mariposa Suite and it was a special hideaway with unique personality and comfort. Air conditioning in these rooms is perfect and humidity free. Towels are thick and soft, beds are very comfortable, tap water is filtered, drinkable and tastes good. Loved it! Roof top hot tub is available 24 hours a day, as is the swimming pool. So welcome after a long day of exploring PV. The included breakfasts are incredible... prepared to order and delicious. And how nice to begin at 9 a.m. with relaxed schedule. What more can I say? I will be returning!!!

Posted by , from San Diego/Tijuana on Oct 31, 2015

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Comment from Hotel Management

Dec 29, 2016 by Alexander A. - Proprietor

Dear David, It was a real pleasure for us to assist you and pamper you the way you deserved. Thank you for sharing your comments regarding your stay and our team, who is our biggest pride. Can't wait to have you again!

5 out of 5
Pros: EVERYTHING!!
Amazing location!! Amazing staff!! Definently coming back!!

Posted by , from USA on Aug 24, 2015

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Comment from Hotel Management

Dec 30, 2016 by Alexander A. - Proprietor

Dear Kevin, Thank you for your great comments and preference. We'd love to have you again!

About the Rivera del Rio Boutique Hotel

Location 104 Rivera del Rio, Puerto Vallarta, JAL 48380

Renovations + Closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Rivera del Rio Boutique Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the family-friendly Rivera del Rio Boutique Hotel. The inn can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto Vallarta inn is smoke free.

  • 8 guestrooms or units
  • 4 levels
  • 2 buildings
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Rivera del Rio Boutique Hotel offers 8 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Puerto Vallarta inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

  • Private patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 50.0 per day.
  • Cribs (infant beds) are available for MXN 30.0 per day.

Pet Policy

  • Pets: MXN 400 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property has many stairs and is not wheelchair accessible.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 160 for adults and MXN 160 for children (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Pet fee: MXN 400 per pet, per night
  • Late check-in fee: MXN 600 for check-in between 7:00 PM and midnight
  • Crib (infant bed) fee: MXN 30.0 per day
  • Rollaway bed fee: MXN 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rio Boutique
  • Rio Boutique Hotel
  • Rio Rivera
  • Rivera del Rio Boutique
  • Rivera del Rio Boutique Hotel
  • Rivera del Rio Boutique Hotel Puerto Vallarta
  • Rivera del Rio Boutique Puerto Vallarta
  • Rivera Rio Boutique Hotel Puerto Vallarta
  • Rivera Rio Boutique Hotel
  • Rivera Rio Boutique Puerto Vallarta
  • Rivera Rio Boutique
  • Rivera Del Rio Puerto Vallarta
  • Rivera del Rio Boutique Hotel Inn
  • Rivera del Rio Boutique Hotel Puerto Vallarta
  • Rivera del Rio Boutique Hotel Inn Puerto Vallarta

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.