4.9 out of 5

"Thanks to everyone to make are Vacation the best ,best food " More

By a verified traveler on Wed 06 Sep 2017

Enter dates to see availability

Hotel Description

A luxury stay in Nuevo Vallarta awaits you at Grand Velas Riviera Nayarit All Inclusive, a recipient of the prestigious Conde Nast Gold List award in 2013. You'll be 1.6 km (1 mi) from Paradise Plaza Shopping Center and 2.5 km (1.6 mi) from Vallarta Adventures. Highlights at this all-inclusive resort include 5 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 267 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, MP3 docks, and DVD players. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Espresso makers, in-room childcare, and down comforters are also available.

A relaxing day at Signature Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Frida, serves Mexican cuisine and is open for dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and nightclub. 6620 square feet (615 square meters) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a fitness center, and a spa tub. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also free valet parking, along with the convenience of airport drop-off service.

Within a 30-minute drive of this 5-star Nuevo Vallarta resort, attractions include Malecon and Bay of Banderas.

Master Parlor Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$646 per night

Master Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Governador

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Ambassador Grand Class

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Parlor Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Velas Riviera Nayarit All Inclusive ratings based on 23 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Best vacation ever

Thanks to everyone to make are Vacation the best ,best food

Posted by on Sep 6, 2017

Was this review helpful to you?
Comment from Hotel Management

Sep 8, 2017 by Guest Services

Thank you for allowing us to make this your "Best Vacation Ever." We are truly delighted to have exposed you to a whole new level of 5 Diamond, All-Inclusive vacationing.

5 out of 5

Best Hotel

Another great vacation great fud great people great service

Posted by on Jun 1, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 4, 2017 by Guest Service

Thank you for choosing Grand Velas Riviera Nayarit as the setting for your vacation. We feel very proud to have provided you a "great vacation" with the delicious food, and our great brand service that is natural to us. We look forward to hosting you on your next visit to this beautiful paradise and pamper you as you deserve. Until then, kind regards and all the best.

5 out of 5

Great hotel and staff

Pros: The decor and location on beachfront and friendliness of the staff. Restaurants were great!
Cons: Front desk should be able to make change in US dollars for tipping the staff.
Location: The location had great beaches and Downtown is only about 15 minutes away for local shopping.
My family and I stayed at Grand Velas for 5 nights in early June. The hotel and staff were amazing. My daughter and I enjoyed the pool (absolutely beautiful). Jose Ramos was our pool side server and he was wonderful. Very friendly, professional and a genuine person. He made our stay so pleasant and we made sure we would always find lounge chairs in his section to receive such a great service. Thank you Jose for making our experience so great!

Posted by on Jun 19, 2016

Was this review helpful to you?
Comment from Hotel Management

Jun 30, 2016 by General Manager

Thank you for the wonderful words for Juan recognizing his friendliness and professionalism that made your stay truly a great one for both you and your daughter. I am very proud of him and all of my devoted staff that go lengths to genuinely ensure our guests receive the best of care while staying with us. We hope there will be many more visits to Grand Velas in the years to come. Take care

5 out of 5

My return to Puerto Vallarta, MX

Pros: EVERYTHING
Cons: The transportation service with Grayline can be improved. We waited at the airport for an hour before being picked up.
Location: GRAET LOCATION
From the time of arrival at Grand Velas, our experience began with a return walk into a dream paradise. All guests access the high quality concierge staff, our favorite was Carlos, but all staff work with all guests all day and throughout the evening. The pool experience and spa is truly a real treat with plenty of pool side service with a large staff which includes organized activities for adults and children alike. if you want. This hotel property is close to the airport and old Puerto Vallarta, by the way, we really enjoyed the supper and spectacular views of the sunset at the Vista Grill. We rented a driver/car for the day and our driver, Daniel, gave us an educational tour of the downtown and surrounding areas. All the hotel restaurants on this property met our expectations. We most enjoyed the French cuisine at Piaf with Chef Marco Hernandez attending the needs of all the guests with a Cuban trombone player that provides a quite musical experience. WOW, what a great Piaf experience ! All in all, this the one and only 5 Star resort on the Mexican Pacific coast.

Posted by , from Laredo, Tx. on Apr 17, 2016

Was this review helpful to you?
Comment from Hotel Management

Apr 21, 2016 by General Manager

What a delight to know that you found your "dream paradise" at Grand Velas. It is truly rewarding to read your spleandid comments of a wonderful stay. Thank you for taking the time to share such splendid insight. Certainly in your next trip to Puerto Vallarta Carlos, Marco and the rest of my team will be elated to delight you with a 5 diamond luxurious experience in our little piece of paradise. Fond greetings

3 out of 5

Not the best "bang for your buck"

A couple of things here. As a starter you should avoid Vallarta in July and August, the heat is unbearable, and there is nothing the hotel can do about that. The property is very nice, but not $700/night for 2 people nice. The pool and beach are very good and the staff everywhere, outside of the front desk, is excellent. Food, with exception of the formal restaurants is very mediocre and after a few days you will be tired of it. The heat during our stay made it a challenge to keep any cold offering - salads, fruit, ceviches, cheese, cold cuts, etc. cold enough to really enjoy. The sitting area had few spots with enough breeze to make it comfortable to eat. My biggest complaint is the hotel front desk staff. They are about as incompetent and inefficient as you will find anywhere. Slow, disoriented, confused, and incapable of making any decision. You might expect this at a resort with 2 stars, but if you are paying that kind of money, you do not need to spend more than 5 minutes checking in and out. That however, is a 20-30 minute process where you feel you are in the twilight zone with the staff. They seem totally unprepared for any visitor. We had a 30 minute wait for 2 rooms, with nobody else checking in and 5 staff behind the counter. I speak perfect Spanish so we did not have a language barrier either. Overall I would not recommend the hotel at their prices. The rooms are nice, facilities are nice, but nothing to rave about. Save your money.

Posted by , from Dallas on Aug 10, 2015

Was this review helpful to you?
5 out of 5

would you marry me ?

I took my special person with me and had planed to propose to her on this 3 day trip. The hotel ,the grounds and the restaurants were exceptional. Clean, beautiful and delicious . The only problem was that there were too many kids ( 12 and under) around. Don't get me wrong ,I like kids but I thought this was an all adult resort. staff was very very friendly and kind and gracious. Top of the line liquor.

Posted by , from Los Angeles, CA on Jun 12, 2013

Was this review helpful to you?
5 out of 5

Brilliant service. Excellent restaurants and spa. Very highly recommended.

Pros: Free breakfast, Close restaurants, Quiet, great spa, great service
Cons: No free Internet
This resort was a revelation. I booked based purely on online recommendations and as usual they were not wrong. We did the 'all inclusive' which paid off because the on site restaurants are excellent (especially the French restaurant). Overall service was the best I've ever experienced - and that includes Aman and Four Seasons properties. The spa is also highly recommended.

Posted by , from Napa, CA, USA on Oct 30, 2012

Was this review helpful to you?
5 out of 5

Astounding!

Pros: Free breakfast, Close restaurants, Quiet
I just got back from here and reality is NO FUN! Grand Velas is an amazing resort. The rooms are huge. I think our (basic) room was larger than the first house I rented. The staff is friendly and many speak very good English. The buffet is top notch, and the reservations restaurants are truly five-star. I hear other people's complaints about no free internet, but, I also need to ask - should you bother with the internet here? Unplug, darnit! There is really no better place to unplug! I am dying to go back! (full disc - I rated it excellent for value, but, this was a work-perk trip that I did not pay for, so, what do I know about value?)

Posted by on Feb 22, 2012

Was this review helpful to you?
5 out of 5

Best resort in Riviera Nayarit--service, food, drinks and property all the best.

Pros: food, service, drinks
Cons: No free Internet
This was our second stay at Gran Velas and we loved it again. The grounds are beautiful, the heated infinity pool with swim up bar is amazing at sunset. The staff are funny, courteous and prompt. Service at the pool, beach or anywhere! Great food (we ate at all 3 restaurants), not stingy on drinks or only offering bottom shelf liquor, super friendly staff, great rooms--you even get a massage when you check in instead of standing in line!

Posted by , from Denver, CO on Feb 1, 2012

Was this review helpful to you?
5 out of 5

Beautiful resort, large rooms, good food and wonderful service

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet, needed one more restaurant
Our family of 7 and a baby were here for a week and did not want to go home. The views beautiful, the food very good and the service wonderful. For the prices they should have free internet in the rooms, but they do have a business center. Evening entertainment wouldve been nice, there was none.

Posted by on Jan 27, 2012

Was this review helpful to you?

About the Grand Velas Riviera Nayarit All Inclusive

Location Av. Cocoteros, 98 Sur, Nuevo Vallarta, NAY 63735

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Grand Velas Riviera Nayarit All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Velas Riviera Nayarit All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

  • 1 building
  • 267 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 2 conference rooms
  • 6620 sq ft of conference space
  • 615 sq m of conference space
  • Built in 2002
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (12 km / 7.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Grand Velas Riviera Nayarit All Inclusive offers 267 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Espresso makers and free minibar items are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Nuevo Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2015.

  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Frida - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Lucca - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Piaf - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Azul - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Selva del Mar - This poolside restaurant specializes in fish and chips and serves brunch and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

With its private golden-sand beach and spectacular location on Banderas Bay, Grand Velas Riviera Nayarit All Inclusive is perfectly situated for water-related activities. Facilities include a fitness facility and an outdoor infinity pool with spa tub and separate children's pool. Paddle tennis, and beach volleyball are also available.

Numerous local tour operators offer excellent opportunities for exploring the natural environments of the Nuevo Vallarta area (surcharges). Whale watching is available during the winter and spring. Deep-sea fishing and snorkeling are popular year-round. Land tours include jungle walks and zip-line tours of the forest canopy.

Professional-level golf courses designed by Jack Nicklaus, Tom Weiskopf, and Joe Finger are also nearby at the Vista Vallarta and Marina Vallarta golf clubs.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Bicycle rentals on site
  • Kayaking nearby

Spa Services

The heart of your Grand Velas Riviera Nayarit experience is our luxurious Grand Velas Spa. Discover the art of relaxation and the energy of nature at a sublime spa resort in Nuevo Vallarta. Winner of the Condé Nast "Most Excellent Spa Hotel" Award, our world-class resort spa in Puerto Vallarta is an intimate retreat that rejuvenates your body and soul. Enjoy healing spa rituals and ceremonies as you embrace the natural beauty and harmony of Mexico's Pacific Coast. Indulge your senses in our Puerto Vallarta resort spa's 20 elegant treatment rooms offering over 60 spa treatments, including massage therapy, body exfoliations, body wraps, facials, bath therapy, hand and feet care, and Day Spa rituals. We carefully select natural products, aromas, and ingredients at our resort spa in Puerto Vallarta to relax and restore your body and spirit.

  • Deep tissue massage
  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Grand Velas Riviera Nayarit All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 300 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Velas Inclusive
  • Grand Velas Inclusive Resort Riviera Nayarit All
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas All Inclusive
  • Grand Velas Riviera Nayarit

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Grand Velas Riviera Nayarit All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.