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4.9 out of 5

"This property is immaculate. The staff is beyond amazing and the grounds are very well maintained. Andrea, our wedding coordinator was beyond helpful ... " More

By a verified traveler on Mon 29 Jul 2019

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Hotel Description

5-star beachfront property near Nuevo Vallarta Beach

On the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from Nuevo Vallarta Beach and within 3 miles (5 km) of Nayar Vidanta Golf. Paradise Plaza Shopping Center and El Cora Crocodile Sanctuary are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and free WiFi.

Free WiFi, MP3 docks

The 267 soundproofed guestrooms offer free WiFi and MP3 docks. Other amenities include 24-hour room service, minibars, and LED TVs with satellite channels.

Master Parlor Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$896* Per night/room Nov 30 - Dec 1

Parlor Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Governor Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Terrace Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Velas Riviera Nayarit - All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Velas Riviera Nayarit - All Inclusive

Everyone (8) Couples (2) Family (1)
5 out of 5
This property is immaculate. The staff is beyond amazing and the grounds are very well maintained. Andrea, our wedding coordinator was beyond helpful and she made our special day the best!

Posted by , from Los Angeles, CA on Jul 29, 2019

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5 out of 5
This is an amazing resort. It's the most inclusive all inclusive at which I've stayed. I loved the service on the beach and choices of restaurants. I wanted to get a massage but the price point was too high in my opinion. Other than that, everything was excellent. I will be back soon.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Guest Service

As a team, it was our great pleasure to provide with our excellent service and restaurant options. To be considered the "most inclusive all-inclusive" truly means a lot to us, and remember, that our award-winning spa treatments also include our renowned one-hour, hydrotherapy circuit that takes your mind and spirit to a whole new level just before your massage. We hope that we could raise your expectations even more and look forward to your return for more luxury all-inclusive vacations. Thank you!

5 out of 5
Everything is excellent thank to Alejandro Regueiros Consierge

Posted by on May 31, 2019

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Comment from Hotel Management

May 31, 2019 by Guest Service

Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas and also for the outstanding efforts of Alejandro. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 1, 2019 by Guest Service

Muchas gracias por tomarse unos minutos para compartirnos su satisfacción con su reciente experiencia vacacional en Grand Velas. Realmente apreciamos que usted reservara con nosotros, y esperamos tener el honor de volver a hospedarle en el futuro. Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Best birthday

Really best vacation ever great people excellent atención I can wait to go back

Posted by on Jul 26, 2018

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Comment from Hotel Management

Jul 28, 2018 by Guest Service

It was our great pleasure to have made such a wonderful impression on you during your stay with us. Thank you for reserving with Grand Velas.

5 out of 5

Best vacation ever

Thanks to everyone to make are Vacation the best ,best food

Posted by on Sep 6, 2017

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Comment from Hotel Management

Sep 8, 2017 by Guest Services

Thank you for allowing us to make this your "Best Vacation Ever." We are truly delighted to have exposed you to a whole new level of 5 Diamond, All-Inclusive vacationing.

5 out of 5

Best Hotel

Another great vacation great fud great people great service

Posted by on Jun 1, 2017

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Comment from Hotel Management

Jun 4, 2017 by Guest Service

Thank you for choosing Grand Velas Riviera Nayarit as the setting for your vacation. We feel very proud to have provided you a "great vacation" with the delicious food, and our great brand service that is natural to us. We look forward to hosting you on your next visit to this beautiful paradise and pamper you as you deserve. Until then, kind regards and all the best.

5 out of 5

Great hotel and staff

Pros: The decor and location on beachfront and friendliness of the staff. Restaurants were great!
Cons: Front desk should be able to make change in US dollars for tipping the staff.
Location: The location had great beaches and Downtown is only about 15 minutes away for local shopping.
My family and I stayed at Grand Velas for 5 nights in early June. The hotel and staff were amazing. My daughter and I enjoyed the pool (absolutely beautiful). Jose Ramos was our pool side server and he was wonderful. Very friendly, professional and a genuine person. He made our stay so pleasant and we made sure we would always find lounge chairs in his section to receive such a great service. Thank you Jose for making our experience so great!

Posted by on Jun 19, 2016

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Comment from Hotel Management

Jun 30, 2016 by General Manager

Thank you for the wonderful words for Juan recognizing his friendliness and professionalism that made your stay truly a great one for both you and your daughter. I am very proud of him and all of my devoted staff that go lengths to genuinely ensure our guests receive the best of care while staying with us. We hope there will be many more visits to Grand Velas in the years to come. Take care

5 out of 5

My return to Puerto Vallarta, MX

Pros: EVERYTHING
Cons: The transportation service with Grayline can be improved. We waited at the airport for an hour before being picked up.
Location: GRAET LOCATION
From the time of arrival at Grand Velas, our experience began with a return walk into a dream paradise. All guests access the high quality concierge staff, our favorite was Carlos, but all staff work with all guests all day and throughout the evening. The pool experience and spa is truly a real treat with plenty of pool side service with a large staff which includes organized activities for adults and children alike. if you want. This hotel property is close to the airport and old Puerto Vallarta, by the way, we really enjoyed the supper and spectacular views of the sunset at the Vista Grill. We rented a driver/car for the day and our driver, Daniel, gave us an educational tour of the downtown and surrounding areas. All the hotel restaurants on this property met our expectations. We most enjoyed the French cuisine at Piaf with Chef Marco Hernandez attending the needs of all the guests with a Cuban trombone player that provides a quite musical experience. WOW, what a great Piaf experience ! All in all, this the one and only 5 Star resort on the Mexican Pacific coast.

Posted by , from Laredo, Tx. on Apr 17, 2016

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Comment from Hotel Management

Apr 21, 2016 by General Manager

What a delight to know that you found your "dream paradise" at Grand Velas. It is truly rewarding to read your spleandid comments of a wonderful stay. Thank you for taking the time to share such splendid insight. Certainly in your next trip to Puerto Vallarta Carlos, Marco and the rest of my team will be elated to delight you with a 5 diamond luxurious experience in our little piece of paradise. Fond greetings

3 out of 5

Not the best "bang for your buck"

A couple of things here. As a starter you should avoid Vallarta in July and August, the heat is unbearable, and there is nothing the hotel can do about that. The property is very nice, but not $700/night for 2 people nice. The pool and beach are very good and the staff everywhere, outside of the front desk, is excellent. Food, with exception of the formal restaurants is very mediocre and after a few days you will be tired of it. The heat during our stay made it a challenge to keep any cold offering - salads, fruit, ceviches, cheese, cold cuts, etc. cold enough to really enjoy. The sitting area had few spots with enough breeze to make it comfortable to eat. My biggest complaint is the hotel front desk staff. They are about as incompetent and inefficient as you will find anywhere. Slow, disoriented, confused, and incapable of making any decision. You might expect this at a resort with 2 stars, but if you are paying that kind of money, you do not need to spend more than 5 minutes checking in and out. That however, is a 20-30 minute process where you feel you are in the twilight zone with the staff. They seem totally unprepared for any visitor. We had a 30 minute wait for 2 rooms, with nobody else checking in and 5 staff behind the counter. I speak perfect Spanish so we did not have a language barrier either. Overall I would not recommend the hotel at their prices. The rooms are nice, facilities are nice, but nothing to rave about. Save your money.

Posted by , from Dallas on Aug 10, 2015

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About the Grand Velas Riviera Nayarit - All Inclusive

Location Av. Cocoteros, 98 Sur, Nuevo Vallarta, NAY 63735

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Windsurfing
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Snorkeling excursions not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing not included
  • Snorkeling not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Grand Velas Riviera Nayarit - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Velas Riviera Nayarit - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Free self parking is available. This 5-star Nuevo Vallarta property is smoke free.

  • 1 building
  • 267 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 6620 sq ft of conference space
  • 615 sq m of conference space
  • Built in 2002
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Velas Riviera Nayarit - All Inclusive offers 267 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in November 2015.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Frida - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Lucca - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Piaf - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Azul - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Sen Lin - Overlooking the ocean and garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Signature Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Deep tissue massage
  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property offers health screenings (antigen tests for COVID-19) at no charge for guests staying 3 nights or more.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Velas Riviera Nayarit - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 600 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Velas Inclusive
  • Grand Velas Inclusive Resort Riviera Nayarit All
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas All Inclusive
  • Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive All-inclusive property
  • Grand Velas Riviera Nayarit Hotel Nuevo Vallarta
  • Grand Velas Riviera Nayarit Nuevo Vallarta
  • Hotel Grand Velas Riviera Nayarit Nuevo Vallarta
  • Nuevo Vallarta Grand Velas Riviera Nayarit Hotel
  • Hotel Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive Nuevo Vallarta
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas Riviera Nayarit - All Inclusive Nuevo Vallarta
  • Grand Velas Riviera Nayarit - All Inclusive Nuevo Vallarta
  • Grand Velas Riviera Nayarit All Inclusive All-inclusive property
  • Grand Velas Riviera Nayarit

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grand Velas Riviera Nayarit - All Inclusive is listed in the 2021 Travel + Leisure 500.

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.