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4.9 out of 5

"Really best vacation ever great people excellent atención I can wait to go back " More

By a verified traveler on Thu 26 Jul 2018

Hotel Description

5-star beachfront property near Nuevo Vallarta Beach

Beachfront retreat

With a stay at this well-placed property, you'll be half a mile (1 km) from Nuevo Vallarta Beach and within 2 miles (3 km) of Vallarta Adventures. Nayar Vidanta Golf and Paradise Plaza Shopping Center are also within 3 miles (5 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this luxury property. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the 2 outdoor tennis courts and perks like free valet parking and free WiFi.

Free WiFi, MP3 docks

Boasting comforts such as premium bedding and pillow menus, the 267 guestrooms offer thoughtful touches like minibars (stocked with some free items) and espresso makers. LED TVs come with satellite channels, and other amenities include free WiFi and MP3 docks.

Suite, Pool View (Master Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$807 per night

Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Wellness Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Velas Riviera Nayarit - All Inclusive ratings based on 27 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Velas Riviera Nayarit - All Inclusive

Everyone (8) Couples (1)
5 out of 5
This is an amazing resort. It's the most inclusive all inclusive at which I've stayed. I loved the service on the beach and choices of restaurants. I wanted to get a massage but the price point was too high in my opinion. Other than that, everything was excellent. I will be back soon.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Guest Service

As a team, it was our great pleasure to provide with our excellent service and restaurant options. To be considered the "most inclusive all-inclusive" truly means a lot to us, and remember, that our award-winning spa treatments also include our renowned one-hour, hydrotherapy circuit that takes your mind and spirit to a whole new level just before your massage. We hope that we could raise your expectations even more and look forward to your return for more luxury all-inclusive vacations. Thank you!

5 out of 5
Everything is excellent thank to Alejandro Regueiros Consierge

Posted by on May 31, 2019

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Comment from Hotel Management

May 31, 2019 by Guest Service

Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas and also for the outstanding efforts of Alejandro. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 1, 2019 by Guest Service

Muchas gracias por tomarse unos minutos para compartirnos su satisfacción con su reciente experiencia vacacional en Grand Velas. Realmente apreciamos que usted reservara con nosotros, y esperamos tener el honor de volver a hospedarle en el futuro. Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Best birthday

Really best vacation ever great people excellent atención I can wait to go back

Posted by on Jul 26, 2018

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Comment from Hotel Management

Jul 28, 2018 by Guest Service

It was our great pleasure to have made such a wonderful impression on you during your stay with us. Thank you for reserving with Grand Velas.

5 out of 5

Best vacation ever

Thanks to everyone to make are Vacation the best ,best food

Posted by on Sep 6, 2017

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Comment from Hotel Management

Sep 8, 2017 by Guest Services

Thank you for allowing us to make this your "Best Vacation Ever." We are truly delighted to have exposed you to a whole new level of 5 Diamond, All-Inclusive vacationing.

5 out of 5

Best Hotel

Another great vacation great fud great people great service

Posted by on Jun 1, 2017

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Comment from Hotel Management

Jun 4, 2017 by Guest Service

Thank you for choosing Grand Velas Riviera Nayarit as the setting for your vacation. We feel very proud to have provided you a "great vacation" with the delicious food, and our great brand service that is natural to us. We look forward to hosting you on your next visit to this beautiful paradise and pamper you as you deserve. Until then, kind regards and all the best.

5 out of 5

Great hotel and staff

Pros: The decor and location on beachfront and friendliness of the staff. Restaurants were great!
Cons: Front desk should be able to make change in US dollars for tipping the staff.
Location: The location had great beaches and Downtown is only about 15 minutes away for local shopping.
My family and I stayed at Grand Velas for 5 nights in early June. The hotel and staff were amazing. My daughter and I enjoyed the pool (absolutely beautiful). Jose Ramos was our pool side server and he was wonderful. Very friendly, professional and a genuine person. He made our stay so pleasant and we made sure we would always find lounge chairs in his section to receive such a great service. Thank you Jose for making our experience so great!

Posted by on Jun 19, 2016

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Comment from Hotel Management

Jun 30, 2016 by General Manager

Thank you for the wonderful words for Juan recognizing his friendliness and professionalism that made your stay truly a great one for both you and your daughter. I am very proud of him and all of my devoted staff that go lengths to genuinely ensure our guests receive the best of care while staying with us. We hope there will be many more visits to Grand Velas in the years to come. Take care

5 out of 5

My return to Puerto Vallarta, MX

Pros: EVERYTHING
Cons: The transportation service with Grayline can be improved. We waited at the airport for an hour before being picked up.
Location: GRAET LOCATION
From the time of arrival at Grand Velas, our experience began with a return walk into a dream paradise. All guests access the high quality concierge staff, our favorite was Carlos, but all staff work with all guests all day and throughout the evening. The pool experience and spa is truly a real treat with plenty of pool side service with a large staff which includes organized activities for adults and children alike. if you want. This hotel property is close to the airport and old Puerto Vallarta, by the way, we really enjoyed the supper and spectacular views of the sunset at the Vista Grill. We rented a driver/car for the day and our driver, Daniel, gave us an educational tour of the downtown and surrounding areas. All the hotel restaurants on this property met our expectations. We most enjoyed the French cuisine at Piaf with Chef Marco Hernandez attending the needs of all the guests with a Cuban trombone player that provides a quite musical experience. WOW, what a great Piaf experience ! All in all, this the one and only 5 Star resort on the Mexican Pacific coast.

Posted by , from Laredo, Tx. on Apr 17, 2016

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Comment from Hotel Management

Apr 21, 2016 by General Manager

What a delight to know that you found your "dream paradise" at Grand Velas. It is truly rewarding to read your spleandid comments of a wonderful stay. Thank you for taking the time to share such splendid insight. Certainly in your next trip to Puerto Vallarta Carlos, Marco and the rest of my team will be elated to delight you with a 5 diamond luxurious experience in our little piece of paradise. Fond greetings

3 out of 5

Not the best "bang for your buck"

A couple of things here. As a starter you should avoid Vallarta in July and August, the heat is unbearable, and there is nothing the hotel can do about that. The property is very nice, but not $700/night for 2 people nice. The pool and beach are very good and the staff everywhere, outside of the front desk, is excellent. Food, with exception of the formal restaurants is very mediocre and after a few days you will be tired of it. The heat during our stay made it a challenge to keep any cold offering - salads, fruit, ceviches, cheese, cold cuts, etc. cold enough to really enjoy. The sitting area had few spots with enough breeze to make it comfortable to eat. My biggest complaint is the hotel front desk staff. They are about as incompetent and inefficient as you will find anywhere. Slow, disoriented, confused, and incapable of making any decision. You might expect this at a resort with 2 stars, but if you are paying that kind of money, you do not need to spend more than 5 minutes checking in and out. That however, is a 20-30 minute process where you feel you are in the twilight zone with the staff. They seem totally unprepared for any visitor. We had a 30 minute wait for 2 rooms, with nobody else checking in and 5 staff behind the counter. I speak perfect Spanish so we did not have a language barrier either. Overall I would not recommend the hotel at their prices. The rooms are nice, facilities are nice, but nothing to rave about. Save your money.

Posted by , from Dallas on Aug 10, 2015

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5 out of 5

would you marry me ?

I took my special person with me and had planed to propose to her on this 3 day trip. The hotel ,the grounds and the restaurants were exceptional. Clean, beautiful and delicious . The only problem was that there were too many kids ( 12 and under) around. Don't get me wrong ,I like kids but I thought this was an all adult resort. staff was very very friendly and kind and gracious. Top of the line liquor.

Posted by , from Los Angeles, CA on Jun 12, 2013

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About the Grand Velas Riviera Nayarit - All Inclusive

Location Av. Cocoteros, 98 Sur, Nuevo Vallarta, NAY 63735

All-inclusive Details

All-inclusive room rates at Grand Velas Riviera Nayarit - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkeling excursions not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing equipment not included
  • Snorkeling gear not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Some rates at Grand Velas Riviera Nayarit - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Velas Riviera Nayarit - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking and valet parking are available. This 5-star Nuevo Vallarta property is smoke free.

  • 1 building
  • 267 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 6620 sq ft of conference space
  • 615 sq m of conference space
  • Built in 2002
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Grand Velas Riviera Nayarit - All Inclusive offers 267 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Nuevo Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2015.

  • Stocked minibar (select free items)
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Frida - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Lucca - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Piaf - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Azul - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Sen Lin - Overlooking the ocean and garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Signature Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Deep tissue massage
  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Grand Velas Riviera Nayarit - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Hotel Names

  • Grand Velas Inclusive
  • Grand Velas Inclusive Resort Riviera Nayarit All
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas All Inclusive
  • Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive All-inclusive property
  • Grand Velas Riviera Nayarit Hotel Nuevo Vallarta
  • Grand Velas Riviera Nayarit Nuevo Vallarta
  • Hotel Grand Velas Riviera Nayarit Nuevo Vallarta
  • Nuevo Vallarta Grand Velas Riviera Nayarit Hotel
  • Hotel Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas Riviera Nayarit
  • Grand Velas Riviera Nayarit All Inclusive Nuevo Vallarta
  • Grand Velas Riviera Nayarit All Inclusive
  • Grand Velas Riviera Nayarit - All Inclusive Nuevo Vallarta
  • Grand Velas Riviera Nayarit All Inclusive All-inclusive property
  • Grand Velas Riviera Nayarit

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Kids and Teens Stay Free

Book a stay in a rate plan displaying the "1 Free kids' meal per child for 2 per day" tag now - December 18, 2019, for travel April 21 - December 18, 2019, and receive 1 kids meal per child for 2 children ages 4-12.


Must book a rate plan displaying the "1 Free kids' meal per child for 2 per day" tag to receive benefits. Full details at check-in. Offer applies to children ages 4-12. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.