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Riu Jalisco All Inclusive

3.5-star property
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY 1-855-201-7819

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3.8 out of 5
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See all 24 Travelocity Reviews

"I didn`t like some unclean places into Hotel, specially around pool and the restaurant was very small respect to quantity of people hosted and using t ... " More

By a verified traveler on Tue 20 Aug 2019

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Hotel Description

3.5-star beachfront property near Nuevo Vallarta Beach

On the beach

A stay at this Flamingos property places you within half a mile (1 km) of Nuevo Vallarta Beach and 2 miles (3 km) of Playa Bucerias. El Cora Crocodile Sanctuary and Flamingos Golf Club are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, balconies

The 700 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Other amenities include balconies, minibars, and free bottled water.

Standard Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$196* Per night/room Jun 23 - Jun 24

Family Suite, 2 Bedrooms (B2C CAN)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Jetted Tub, Ocean View (B2C CAN)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riu Jalisco All Inclusive ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riu Jalisco All Inclusive

Everyone (20) Couples (1) Family (4)
5 out of 5

Posted by on Mar 28, 2021

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4 out of 5
I didn`t like some unclean places into Hotel, specially around pool and the restaurant was very small respect to quantity of people hosted and using these facilities.

Posted by on Aug 20, 2019

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4 out of 5

Posted by on Aug 18, 2019

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1 out of 5
They over book their rooms. My parents made reservations months ago. We arrived and said they had no available rooms. That they were sold out. That we had to say in a different hotel and come back to the same hotel the next day!!! Completely upsetting and very unprofessional. They ruined my vacation the day I arrived. We will never stay in this hotel ever again. People in reception area are rude and no customer service what so ever.

Posted by on Jul 3, 2019

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3 out of 5
For the money, I really expected a lot more. I was pretty disappointed overall. I would suggest spending a little extra $$ and book a Beaches or Sandles resort rather than a Riu resort. We booked the family suite so the adults could have some privacy from the kids. However, the layout of the family suites are such that the master bedroom is open to the rest of the suite. So, there was no adult privacy. There was a separate TV room which was wasted space since there were also TVs in the master and kids rooms. Bed was hard and pillows were limp. Room was clean overall. We only saw two cockroaches in our room. Bath gel, lotion, and conditioner was only provided on the last day. Shampoo dispenser was provided in the shower. Plenty of room towels were provided. Food was mediocre at best. All the food was buffet style even the “specialty” restaurants. The service in the restaurants was good. Do not book this hotel if you are trying to get away from kids. There were more kids in the “adult” pool than there were in the “kids” pool. Kids at the swim up bar just seems wrong. The pool needed a good vacuuming. The safe in our room did not work. We couldn’t get it open and when I called the front desk I had to schedule an appointment. The appointments were only available at noon, 2 PM, 4 PM, 6 PM, or 8 PM. What if I had to get to an appointment or airport? The person who was supposed to fix the safe was a half hour late. Then, the repair person replace

Posted by on Jun 3, 2019

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5 out of 5

Posted by on Apr 30, 2019

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4 out of 5

Posted by on Apr 2, 2019

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4 out of 5
Reservation included a $35 spa credit for each room. The spa would only redeen the credit for partial payment on the 2 most expensive massages that were over $100. The hotel itself couldn't effect the spa's policy, VERY MISLEADING.

Posted by on Mar 2, 2019

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3 out of 5
This is the second time that we have stayed at this hotel. Public spaces are clean/well kept up. Beach is outstanding. Lots of chairs under palm trees at the beach. Two pools both very nice/well kept up. However, for the second time we were placed in the south wing of the hotel and there is very loud music that plays from somewhere next door. Both times we have had to move to a room on the north side of the hotel, which is great. Much, much quieter. This time we felt as though the hotel is going downhill. Not enough staff. Rooms were not cleaned as well....not enough staff in dining rooms, etc. They need more staff! The food at the beach grill is always great.

Posted by on Feb 6, 2019

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5 out of 5

Posted by on Dec 16, 2018

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About the Riu Jalisco All Inclusive

Location Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY 63732

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club

  • Supervised activities for children between 2 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Fitness facilities included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All meals included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • All land sports and fitness activities and facilities are included
  • Snorkeling included

Property Features

Riu Jalisco All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Jalisco All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a nightclub, and spa services are also featured at the family-friendly Riu Jalisco All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 700 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (16.8 km / 10.5 mi)
  • Parking: Free self parking

Room Amenities

Riu Jalisco All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to noon.

Riu Jalisco All Inclusive has 5 restaurants on site.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Sailing on site
  • Volleyball on site
  • Personal motorized watercraft on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • Riu Jalisco
  • Riu Jalisco All Inclusive
  • Riu Jalisco All Inclusive Nuevo Vallarta
  • Riu Jalisco Nuevo Vallarta
  • Clubhotel Riu Jalisco Hotel
  • Clubhotel Riu Jalisco Riviera Nayarit
  • Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
  • Riu Jalisco All Inclusive All-inclusive property
  • Riu Jalisco Inclusive Nuevo V
  • Riu Jalisco All Inclusive Nuevo Vallarta
  • Riu Jalisco All Inclusive All-inclusive property
  • Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.