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"I didn`t like some unclean places into Hotel, specially around pool and the restaurant was very small respect to quantity of people hosted and using t
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3.5-star beachfront property near Nuevo Vallarta Beach
On the beach
Your stay at this Flamingos property places you within 2 miles (3 km) of Nuevo Vallarta Beach and Playa Bucerias. El Cora Crocodile Sanctuary and Flamingos Golf Club are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.
Free WiFi, balconies
The 700 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Other amenities include balconies, minibars, and free bottled water.
Riu Jalisco All Inclusive ratings based on 28 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Riu Jalisco All Inclusive
Everyone (19)Couples (1)Family (4)
4 out of 5
I didn`t like some unclean places into Hotel, specially around pool and the restaurant was very small respect to quantity of people hosted and using these facilities.
Posted by a verified traveler on Aug 20, 2019
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4 out of 5
Posted by a verified traveler on Aug 18, 2019
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1 out of 5
They over book their rooms. My parents made reservations months ago. We arrived and said they had no available rooms. That they were sold out. That we had to say in a different hotel and come back to the same hotel the next day!!! Completely upsetting and very unprofessional. They ruined my vacation the day I arrived. We will never stay in this hotel ever again. People in reception area are rude and no customer service what so ever.
Posted by a verified traveler on Jul 3, 2019
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3 out of 5
For the money, I really expected a lot more. I was pretty disappointed overall. I would suggest spending a little extra $$ and book a Beaches or Sandles resort rather than a Riu resort.
We booked the family suite so the adults could have some privacy from the kids. However, the layout of the family suites are such that the master bedroom is open to the rest of the suite. So, there was no adult privacy. There was a separate TV room which was wasted space since there were also TVs in the master and kids rooms. Bed was hard and pillows were limp. Room was clean overall. We only saw two cockroaches in our room. Bath gel, lotion, and conditioner was only provided on the last day. Shampoo dispenser was provided in the shower. Plenty of room towels were provided.
Food was mediocre at best. All the food was buffet style even the “specialty” restaurants. The service in the restaurants was good.
Do not book this hotel if you are trying to get away from kids. There were more kids in the “adult” pool than there were in the “kids” pool. Kids at the swim up bar just seems wrong. The pool needed a good vacuuming.
The safe in our room did not work. We couldn’t get it open and when I called the front desk I had to schedule an appointment. The appointments were only available at noon, 2 PM, 4 PM, 6 PM, or 8 PM. What if I had to get to an appointment or airport? The person who was supposed to fix the safe was a half hour late. Then, the repair person replace
Posted by MamaShip on Jun 3, 2019
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5 out of 5
Posted by a verified traveler on Apr 30, 2019
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4 out of 5
Posted by a verified traveler on Apr 2, 2019
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4 out of 5
Reservation included a $35 spa credit for each room. The spa would only redeen the credit for partial payment on the 2 most expensive massages that were over $100. The hotel itself couldn't effect the spa's policy, VERY MISLEADING.
Posted by a verified traveler on Mar 2, 2019
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3 out of 5
This is the second time that we have stayed at this hotel. Public spaces are clean/well kept up. Beach is outstanding. Lots of chairs under palm trees at the beach. Two pools both very nice/well kept up. However, for the second time we were placed in the south wing of the hotel and there is very loud music that plays from somewhere next door. Both times we have had to move to a room on the north side of the hotel, which is great. Much, much quieter. This time we felt as though the hotel is going downhill. Not enough staff. Rooms were not cleaned as well....not enough staff in dining rooms, etc. They need more staff! The food at the beach grill is always great.
Posted by Alex on Feb 6, 2019
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5 out of 5
Posted by a verified traveler on Dec 16, 2018
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4 out of 5
nice hotel close to the beach, good foo and drinks
Pros:Beach and pools
Cons:Alcohol only local from Mexico
Location:spent all time on a beach
pleasant experience. Good and friendly staff. nothing to add more
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included.
Food and beverages
All meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Surfing/boogie boarding
Windsurfing
Land activities
Fitness facilities
Soccer
Volleyball
Lessons/classes/games
Aerobics
Kids' club
Supervised activities for children between 2 and 12 years old
Entertainment
Onsite entertainment and activities
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Offsite tours
Kayaking included
Sailing included
Surfing/boogie boarding included
Windsurfing included
Airport transfers not included
Fitness facilities included
Volleyball included
Laundry/dry cleaning services not included
Soccer (football) included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Aerobics classes/lessons included
Onsite entertainment and activities included
Gratuities included
All food and beverages included
Food and beverage restrictions apply
Minibar (all beverages included)
All non-motorized water sports included
All land activities, and recreational facilities and equipment included
Snorkeling included
Property Features
Riu Jalisco All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Jalisco All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a nightclub, and spa services are also featured at the family-friendly Riu Jalisco All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.
Riu Jalisco All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include showers and hair dryers. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Private balcony
Minibar
Television
Satellite channels
Shower
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board available
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to noon.
Riu Jalisco All Inclusive has 5 restaurants on site.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Water skiing nearby
Golfing nearby
Surfing/boogie boarding on site
Fitness classes on site
Sailing on site
Volleyball on site
Personal motorized watercraft on site
Windsurfing on site
Parasailing on site
Spa Services
Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually-wrapped food options are available for breakfast, lunch, and dinner.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
No gap period between guest stays
Hotel Names
Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
You should know
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Yes, there are 5 restaurants on site.
This property offers free self parking.
Riu Jalisco All Inclusive is 10.6 mi (25-min drive) away from the Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) airport, the closest popular airport to the property.
Riu Jalisco All Inclusive features 2 outdoor pools and a children's pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Asian Spa, where you can enjoy Ayurvedic treatments, body wraps, and Swedish massages.
Riu Jalisco All Inclusive offers free buffet breakfast every day from 7 AM to noon.
Check-in is from 3 PM - 11 PM.
Airport shuttle services are not available at Riu Jalisco All Inclusive.
No, there is no casino at this property, but Vallarta Casino (28-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
